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Avis sur Hotel Ballard

4 out of 5
Hotel Ballard
5216 Ballard Ave NW, Seattle, WA

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 353 avis sur 417." "
Note des voyageurs de 8 (Bien), d’après 49 avis sur 417." "
Note des voyageurs de 6 (Satisfaisant), d’après 8 avis sur 417." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 417." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 417." "

9,8/10

Propreté

9,8/10

Personnel et service

9,2/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

2/10 Horrible

Patrick

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Complete BS to offer a pool and services that you need reservations for. I feel I did not get a good experience here. I want my money back!!
Séjour de 1 nuit en avril 2024

10/10 Excellent

H

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Margaret, Ridgefield

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

10/10 Excellent

Janie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Lexi

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay and fun location for a night. We were mislead about parking fees by front desk staff, but everything else was good. Dark bathroom.
Séjour de 1 nuit en avril 2024
Réponse de Kat le 19 avr. 2024
Thank you for your review, we are very sorry that our parking fees were not properly communicated at check-in, but we are glad that you enjoyed your stay anyway. Have a wonderful day!

6/10 Satisfaisant

Audrey, Happy Valley

Séjour de 2 nuits en avril 2024

10/10 Excellent

Eric

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
very friendly staff. access to amazing gym clean nice neighborhood
Séjour de 2 nuits en avril 2024
Réponse de Kat le 13 avr. 2024
Wow, thank you so much for your review! We are so happy that you had a good time during your stay with us. The gym is amazing, we are so lucky to be attached to it. Thank you for staying, and we hope to see you on your next stay in Ballard!

10/10 Excellent

Heather

Great! Really beautiful hotel
Séjour de 1 nuit en avril 2024
Réponse de Kat le 13 avr. 2024
Thank you for your review! We are so happy that you enjoyed your stay with us. We hope to see you again on your next stay in Ballard.

10/10 Excellent

Sandra, Seattle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love this place! The staff are stellar. The rooms very comfortable
Séjour de 1 nuit en mars 2024
Réponse de Kat le 2 avr. 2024
Thank you so much for your review! We are so happy that you enjoyed our staff, and that the room was comfortable during your stay. Have a wonderful day, and let us know if there's anything else we can do for you!

10/10 Excellent

Jacquelin, norton

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Comfy beds and spacious rooms.
Séjour de 1 nuit en mars 2024
Réponse de Kat le 20 mars 2024
Thank you so much for your review! We're so glad you enjoyed the rooms here, and that your stay was comfortable and enjoyable. Let us know if there's anything else we can do for you, and have a wonderful day!

10/10 Excellent

gary

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
I am hesitant to provide a glowing review due to the fact that I’d like to have an available room next visit. To be fair, it truly is four stars. Staff, location to restaurants, points of interest and recreation, cleanliness, amenities. We sincerely had a wonderful visit and staff allowed us to hang around an hour later due to flight timing. I recommend Hotel Ballard.
Séjour de 2 nuits en mars 2024
Réponse de Kat le 20 mars 2024
Wow, thank you so much for your review! We are so happy you enjoyed everything! We love Ballard, and it's wonderful you enjoyed yourself here as much as we do. If there's anything we can do for you, let us know, and have a wonderful day!

10/10 Excellent

Estefania

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Kat le 8 mars 2024
Wow, thank you so much for your review! We are so happy that your enjoyed your stay with us. Have a wonderful night, and we look forward to seeing you again!

10/10 Excellent

Siobhan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Kat le 20 mars 2024
Thank you so much for your review! We're so glad that your stay was comfortable and enjoyable. Let us know if there's anything else we can do for you, and have a wonderful day!

10/10 Excellent

Karl

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Best place to stay in Ballard.
Best place in Ballard to stay. Excellent location. Staff unbelievably nice. Excellent food, especially the flank steak at the Stoneburner restaurant.
Séjour de 2 nuits en février 2024
Réponse de Kat le 20 févr. 2024
Wow, thank you so much for your review! We love Ballard, and we love our Staff even more. Stoneburner has a fantastic way with steak and we are so glad you enjoyed them as much as we do. We look forward to your next stay with us! Have a wonderful night!

10/10 Excellent

Sandra, Seattle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice. Comfortable
Séjour de 1 nuit en février 2024
Réponse de Kat le 16 févr. 2024
Wow, thank you so much for your review! We are so happy that you chose to stay with us and enjoyed our property. We hope to see you again in the future!

10/10 Excellent

JULIE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Kat le 7 févr. 2024
Wow, thank you so much for your review! We are so glad you enjoyed your stay with us. We look forward to your next stay in Ballard! Have a wonderful night!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We will be back
Beautiful hotel, excellent location. Sunday farmer’s market right outside the front door. Lots to see in the surrounding area. We will be back. Highly recommend it!
Séjour de 2 nuits en février 2024
Réponse de Kat le 4 févr. 2024
Wow, thank you so much for your review! We are so happy you enjoyed your stay with us! The farmers market is such a great way to spend a sunday morning, and Ballard Ave has lots of fun stores and restaurants. We look forward to your next stay with us, have wonderful night!

10/10 Excellent

Anna

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Kat le 3 févr. 2024
Thank you so much for your review! We're so happy you enjoyed your stay with us. We hope to see you on your next trip to Ballard. Have a wonderful night!

8/10 Bien

Corrine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice amenities. Clean!
Séjour de 2 nuits en janvier 2024
Réponse de Kat le 30 janv. 2024
Thank you very much for your review! We're so glad you enjoyed your stay with us, and we look forward to your next stay. Have a wonderful day!

10/10 Excellent

Geannie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2023
Réponse de Kat le 30 janv. 2024
Thank you for your review! We are so glad your enjoyed your stay with us. We hope to host you again soon. Have a wonderful day!

2/10 Horrible

Jennifer

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Utterly, deplorable service. Do not Stay at the property.
Séjour de 2 nuits en décembre 2023
Réponse de Kat le 8 déc. 2023
We are very sorry you feel that way, but you have stayed with us before and you should be well aware of the cancellation policies. Cancelling on the start date of your reservation incurs cancellation fees. Thank you for your previous patronage however, and we hope you have a wonderful day.

10/10 Excellent

Julie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was beautiful as well as the scenic options in the area. My husband and I made long time friends with the locals . Our service and transportation was Great!!! We are planning to revist next year!!
Séjour de 3 nuits en novembre 2023
Réponse de Hotel Ballard le 18 nov. 2023
Thank you for the lovely review! We are delighted you enjoyed your stay and the neighborhood. We look forward to accommodating you both next year!

10/10 Excellent

Thadd

Séjour de 1 nuit en septembre 2023
Réponse de Kat le 7 nov. 2023
Thank you for leaving us a review! We're so glad you enjoyed your stay with us, and we look forward to the next time!

10/10 Excellent

Neal

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juillet 2023
Réponse de Kat le 23 août 2023
Thank you for your review! We're glad you enjoyed everything at the Hotel Ballard. If there's anything we can do for your next stay, please let us know! Thank you,KatFront Desk Supervisor

6/10 Satisfaisant

Richard, MIAMI

Séjour de 1 nuit en juillet 2023
Réponse de Kat le 23 août 2023
Thank you for your review! I apologize that we weren't able to provide a perfect stay for you. Please let us know what we can do to make your next stay more comfortable! Thank you,Kat Front Desk Supervisor

10/10 Excellent

Susan, LOS GATOS

Séjour de 1 nuit en juillet 2023
Réponse de Kat le 23 août 2023
Thank you for your review! We're so glad you enjoyed our property and the Ballard area! If there's anything we can do to help you with your next stay, please let us know! Thank you,KatFront Desk Supervisor

10/10 Excellent

kim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay
Friendly staff, clean room & comfy beds. With nice shower and hot water with good pressure. Great view from our balcony. Enjoyed the big bottle of free water and use of the barrowed umbrella located in our room. Safe & walkable location with fun bars & restaurants and farmers market on Sunday. When in Seattle we will stay there next time.
Séjour de 3 nuits en juin 2023
Réponse de Hotel Ballard Staff le 14 juin 2023
We appreciate the feedback, Kim! We're elated you enjoyed your stay and look forward to having you as a guest in the near future.

10/10 Excellent

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice boutique hotel
This is a very nice hotel in a very cute neighborhood with lots interesting shops and restaurants. I am making a quick overnight trip. I am sorry that I will not be able to explore. The rooms are clean and very comfortable. I have no complaints.
Séjour de 1 nuit en juin 2023
Réponse de Hotel Ballard Staff le 14 juin 2023
Thank you for the feedback, Andrea! Hopefully the next time you're in Seattle you'll have time to explore Ballard neighborhood. It's a hidden gem. See you soon!

10/10 Excellent

Michael

Séjour de 1 nuit en juin 2023

8/10 Bien

Stephanie

Les points forts : Propreté, personnel et service, équipements
Séjour de 1 nuit en juin 2023

10/10 Excellent

mitch

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love it.
Séjour de 1 nuit en mai 2023
Réponse de Hotel Ballard le 30 mai 2023
We appreciate the review, Mitch! Hopefully you'll visit us again!

10/10 Excellent

Kate, Tucson

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful hotel. Small, and not overwhelming. Easy access to hotel rooms. Wonderful neighborhood
Séjour de 3 nuits en avril 2023
Réponse de Assistant Front Desk Manager - Hotel Ballard le 25 avr. 2023
Hello Kate,Thank you for staying with us and providing us with your review! We are delighted to hear that you enjoyed your stay! We hope to accommodate you again some time soon.Best regards,Cody J.

10/10 Excellent

Vanessa, Tacoma

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was very stylish, the rooms were spacious, quiet and modern. The restaurant needs a little help, but there are lots of options in the neighborhood. I would have preferred the restaurant was open for breakfast for hotel guests.
Séjour de 1 nuit en avril 2023
Réponse de Assistant Front Desk Manager - Hotel Ballard le 8 avr. 2023
Hello Vanessa,Thank you so much for staying with us and providing your review. We are delighted to hear that you enjoyed your stay. We are currently working on partnerships with local restaurants to provide more breakfast options. We hope to accommodate you again some time! Best regards, Cody

10/10 Excellent

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great access to Sunday Farmer’s market!
Séjour de 1 nuit en mars 2023
Réponse de Assistant Front Desk Manager - Hotel Ballard le 8 avr. 2023
Dear Christine,Thank you for staying with us and providing us with your review! We are delighted to hear that you enjoyed your stay and were ablet to take advantage of the phenomenal Farmer's Market! We hope to accommodate you again sometime. Best regards, Cody

8/10 Bien

PAMELA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
-
Séjour de 3 nuits en mars 2023
Réponse de Assistant Front Desk Manager - Hotel Ballard le 8 avr. 2023
Dear Pamela,Thank you for staying with us and providing us with your review. We are glad that you enjoyed your stay. If you have any recommendations on how we can improve, please feel free to contact our Front Desk. We hope to accommodate you again sometime!Best regards, Cody

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very beautiful hotel, with high end finishes. Very clean and great location for food, drinks, and entertainment.
Séjour de 1 nuit en mars 2023
Réponse de Assistant Front Desk Manager - Hotel Ballard le 8 mars 2023
Dear Michael,Thank you for staying with us! We are delighted to hear that you enjoyed your stay and took advantage of all that Ballard has to offer. We hope to accommodate you again sometime soon!Best regards,Cody J.

10/10 Excellent

Jonathan, Brooklyn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely urban boutique hotel! Guests get complimentary access to one of the best gyms in Seattle, the Olympic Athletic Club.
Réponse de Assistant Front Desk Manager - Hotel Ballard le 8 mars 2023
Dear Jonathan,Thank you for staying with us! We are delighted to hear that you enjoyed your stay and were able to take advantage of the wonderful Athletic Club next door. We hope to welcome you back to Hotel Ballard sometime.Best regards,Cody J.

10/10 Excellent

Paula

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous stay in Seattle.
Great hotel and perfect location. This will be where I will stay on future Seattle trips.
Séjour de 2 nuits en février 2023
Réponse de front desk team le 27 févr. 2023
Hello,Thank you very much for taking the time to share your thoughts regarding your stay at Hotel Ballard. We strive to provide a wonderful guest experience at our property each and every stay.Warm Regards,Hotel Ballard

8/10 Bien

Jane

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I like the location. The property on the whole is dated. If nothing else they need to replace the hairdryers and makeup mirrors.
Séjour de 3 nuits en février 2023
Réponse de Front desk team le 27 févr. 2023
Hello,We appreciate you taking the time to share your thoughts on your recent stay. Thank you! Your comments are immensely important as we strive to improve the guest experience at Hotel Ballard. Warm Regards,Hotel Ballard

10/10 Excellent

Pam

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Historic elegance, great location
The suite was gorgeous and spotless. Beautiful historic hotel, and great location to walk to dining and shops. Loved it!
Séjour de 1 nuit en février 2023
Réponse de Hotel Ballard Front Desk Supervisor le 18 févr. 2023
Dear Pam,Thank you for staying with and providing us with your review! We are delighted to hear that you enjoyed your stay, and we hope to accommodate you again somtime soon! Best regards, Cody J.

8/10 Bien

Felicia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2023
Réponse de Assistant Front Desk Manager - Hotel Ballard le 8 mars 2023
Dear Felicia,Thank you for staying with us! We are delighted to hear that you enjoyed your stay. If you have any suggestions on how we may improve, please feel free to let us know. We hope to welcome you back to Hotel Ballard sometime!Best regards,Cody J.

10/10 Excellent

Amy

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Beautifully decorated, super clean and well stocked room, friendly and helpful staff, great location.
Séjour de 1 nuit en janvier 2023
Réponse de Hotel Ballard - Front Desk Supervsior le 24 janv. 2023
Dear Amy,Thank you so much for staying with us! We are delighted to hear that you enjoyed your stay, and we hope to accommodate you again sometime soon. Best regards, Cody J.

8/10 Bien

Kevin, Vashon

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
They don’t like honoring Expedia VIP status mbrs!
Réponse de Front Desk Supervisor - Hotel Ballard le 19 janv. 2023
Dear Kevin,Certain VIP benefits are subject to availability, and unfortunately, all of the potential upgrades were already booked on the night of your stay. We hope you enjoyed your stay with us otherwise, and hope you will provide us another chance to honor your status at a future date. Best regards, Cody J.

8/10 Bien

jeffery

Séjour de 4 nuits en décembre 2022

10/10 Excellent

Chrissy, Seattle

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing location close to tons of shops and restaurants and the weekly farmer’s market. Beautiful room with comfy bed
Réponse de Front Desk Manager le 8 déc. 2022
Thank you Chrissy! We are thrilled to hear about your pleasant experience here with us. We look forward to seeing you again in the future.

6/10 Satisfaisant

Katiria

Voyage en famille
Les points forts : Propreté et confort de la chambre
Service was not price worthy
Our family booked two king suites. One of the suites the tub would not close to fill. They didn’t restock our coffee. When we first checked in we told them the make and model of our vehicle and we were advised to park in the parking garage, which our car did not fit and almost had an accident. You need reservations for the pool which we were not told about and the person was rides to my kids because they we kids. Do not feel like I got my money’s worth. On the other hand the rooms were clean, beautiful and spacious.
Séjour de 2 nuits en septembre 2022

10/10 Excellent

Sean

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check-in, spacious and comfortable room. The area is full of things to do. A lovely hotel.
Séjour de 1 nuit en août 2022
Réponse de L. Cook le 30 août 2022
Thank you for your kind review!We do our best to make our guests' stay both satisfying and relaxing.We are definitely fortunate to be located in this unique Seattle neighborhood.Thank you for choosing Hotel Ballard, we hope to see you again!

8/10 Bien

Robin Worth

Séjour de 1 nuit en août 2022

10/10 Excellent

Matthew

Séjour de 1 nuit en août 2022

4/10 Médiocre

Jessica

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful property and rooms. The hotel is old and there are weird electrical things, our coffee maker didn’t work, one switch had to be on for any lights to work.
Séjour de 1 nuit en avril 2022
Réponse de Matt le 17 mai 2022
Hello Jessica, Thank you for choosing the Hotel Ballard for your stay. I'm sorry our accommodations were not up to your standards. We understand that unavailable room amenities are frustrating. We hope you can give our hotel another chance soon. Thank you for your stay.