Standards de propreté

Avis sur Raj Palace Resort

3.5 out of 5
Raj Palace Resort
Ranthambhore National Park Road, Sawai Madhopur, Rajasthan

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 13 avis sur 33." "
Note des voyageurs de 8 (Bien), d’après 11 avis sur 33." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 33." "
Note des voyageurs de 4 (Médiocre), d’après 2 avis sur 33." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 33." "

7,6/10

Propreté

8,2/10

Personnel et service

7,2/10

Équipements

7,2/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

2/10 Horrible

Ludovic

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel needing complete refurbishment
Hotel which should have been nice in the past, but need to be refurbish. Cleanliness is questionable everywhere, either in the room or public places. We had to request change of bed sheet, bathroom was dirty and also room in general. Swimming pool was open but not maintained, water not clean. Breakfast is limited and not good.
Séjour de 2 nuits en juin 2021

8/10 Bien

Bart

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Prix raisonnable pour hotel avec piscinr
Belle piscine et un peu eloignee de la route,donc pas de bruit a part celui du clim. Prorete pas ai normes occidentaux mais certes assez bien. Tenant compte des prix des hotels luxueux dans cette ville certes une bon qualite/prix.
Séjour de 1 nuit en avril 2019
Réponse de Ashok le 11 juin 2019
Dear Guest, Greetings from Raj Palace Resort,Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations. Business Head Ashok Meena

8/10 Bien

Ramon

Séjour de 1 nuit en février 2024

6/10 Satisfaisant

Tim

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Accomodatie ligt perfect om excursies en safari’s te boeken. Voor de rest is er vaak stroomuitval, de wifi heel matig en af en toe warm water. Wij hebben metname koud gedoucht. De gastheer is vriendelijk en wil alles voor je regelen prima gastheer. Verder krijg je geen waar voor je geld in dit hotel helaas. De tuin van het hotel is wel mooi aangelegd.
Séjour de 2 nuits en décembre 2023

6/10 Satisfaisant

LAKHAN

Séjour de 3 nuits en décembre 2023

10/10 Excellent

Suresh

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is value for money.Very pleasing and friendly staff.Whatever extra items you request are delivered with a smile. A special mention for the Gentleman on the check in desk, always smiling ang greeting with folded hands and ready to fulfil all your requests.The food was delicious and very reasonably priced
Séjour de 2 nuits en février 2023

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was exceedingly friendly and did all they could to make us happy. I would recommend this place.

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
This place need management and staff to run this hotel. Words are not enough to say how bad this hotel experience was. Total loss of money.
Séjour de 3 nuits en juillet 2021

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The hotel & the rooms were clean and in good condition. Overall stay was fine.
Séjour de 1 nuit en mars 2021

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean rooms and good service. Property can be made more eco friendly
Séjour de 3 nuits en février 2020
Réponse de Ashok le 6 mars 2020
Dear Guest, Greetings from Raj Palace Resort,Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations. Ashok Meena

8/10 Bien

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Generally good hotel with helpful staff. Excellent understanding service for those leaving or arriving at odd times Things that could be better - wi-fi was a bit patchy - restaurant was a little unadventurous (certainly not what I'd call multi-cuisine) and couldn't use their initiative to make simple things not on the menu like iced coffee - the safari tours booked through the hotel are expensive; it's much better value to book such tours at the Ankur resort next door (and they seem more organised there in this respect) - hot water not always available, it seems, for instance at 5:30am when preparing to go on safari - the pool was jolly cold
Séjour de 2 nuits en février 2020

10/10 Excellent

Clive

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great staff
We had a lovely stay. The staff were amazing - so accommodating- nothing was too much trouble. Room was cold - but we had been sitting in a hot car for 8 hours!! Towels looked grubby, but after using them after a safari - I can see why. Loved the place
Séjour de 2 nuits en février 2020
Réponse de Ashok le 6 mars 2020
Dear Guest, Greetings from Raj Palace Resort,Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations. Ashok Meena

8/10 Bien

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed our stay and would recommend it to friends.
Séjour de 1 nuit en février 2020

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Food is not up to the mark..limited variety in bf..
Séjour de 2 nuits en octobre 2019

8/10 Bien

Barry

Les points faibles : Propreté
A former palace in need of an update
Indeed, this place is a palace, or more accurately, was a palace. Things have clearly deteriorated over time and now things look tired and don’t quite work as they should. Our room smelled a little musty and in need of a good clean; the sheets not so clean either. Our bathroom had seen a little maintenance recently though the finishes left a bit to be desired and there were leaks in the pipe work. However, Ranthambore and particularly these hotels, survive on the National Park tourists. If you see a tiger, the hotel is fantastic, if you don’t the hotel is a bit shabby. Well, we did see a tiger, the food is pretty good, the staff helpful – it’s just that elements of the property need a little upkeep. The pool and gardens are beautiful and lush, the main buildings look reasonably ok. We booked our morning and afternoon safaris through the hotel and they were very good though the morning one a little disorganised we felt (not the hotel’s fault in any way).
Séjour de 2 nuits en septembre 2019

8/10 Bien

JUERGEN

Séjour de 1 nuit en octobre 2019

2/10 Horrible

Daniela

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We don’t recommend to stay at this hotel!
The hotel doesn’t look as nice as on the pictures. As for example the pool water was green, the toilet wasn’t flushing properly and the aircon couldn’t be regulated. The food wasn’t overwhelming and the hotel completely overcharged us for the safari. But the worst were the blankets as they had stain and were smelly. When we asked for replacement the staff brought blanket after blanket but none of them was satisfying until they had to buy new ones at the market.
Séjour de 3 nuits en août 2019

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté
It was obvious that the bathroom had not been properly cleaned, towels were stained and there were holes in the bed sheets.
Séjour de 2 nuits en mai 2019

10/10 Excellent

Henrik

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en janvier 2019
Réponse de Ashok le 11 juin 2019
Dear Guest, Greetings from Raj Palace Resort,Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations. Business Head Ashok Meena

10/10 Excellent

Duane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Grrrreat place to stay to see the tigers
Excellent communication from the start. They organised my safari and onward travel. On arrival the reception was excellent and shown to my room that was large with high ceilings. On my trip this is one of the few places that I felt that it was properly cleaned. The staff in the restaurant were superb and always happy to help and the food was also good. With everyone staying probably good on safari in the morning having a breakfast available on return is an excellent idea.
Séjour de 2 nuits en janvier 2019
Réponse de Ashok le 6 févr. 2019
Dear Guest, Greetings from Raj Palace Resort,Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations. Business Head Ashok Meena

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property location, condition is great. I was also upgraded with bigger room without even asking for the same. Hotel Staffs are great. Specially thanks to Amar in Dinning as He made our a stay like home. Front desks staff along with Manager great as well. I would definitely recommend this property and will personally stay here again.
Séjour de 1 nuit en janvier 2019
Réponse de Ashok le 24 janv. 2019
Dear Guest, Greetings from Raj Palace Resort, Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations. Business Head Ashok Meena

10/10 Excellent

Aaron, Brisbane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The hotel was very comfortable and kitschy. The staff went above and beyond to make our stay comfortable. It's the perfect place to relax after a safari.
Séjour de 2 nuits en octobre 2018
Réponse de ashok le 1 déc. 2018
Dear Guest, Greetings from Raj Palace Resort, Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations. Business Head Ashok Meena

4/10 Médiocre

Alan, Auckland, NZ

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Despite my room being quite spacious, the power kept cutting out. My shower and toilet had no pressure. The shower was cold. After I complained the staff offered a room change. The room was better but I felt very unsettled with my experiance. Not great but not terrible either.
Séjour de 2 nuits en novembre 2018
Réponse de Ashok le 1 déc. 2018
Dear Guest, Greetings from Raj Palace Resort, Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations. Business Head Ashok Meena

10/10 Excellent

Julie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Oasis of a hotel, highly recommend
We stayed at this beautiful hotel for 4 nights, the hotel booked our 2 safaris for us, we did see a tiger, amazing! The hotel is lovely and the staff are all very welcoming and accomodating, breakfast was lovely as was the restaurant for dinner, very reasonable and delicious. Staff so helpful and room was lovely and spacious, balcony with outside seating overlooking the pool. Grounds were beautiful a real oasis, and a gem of a hotel. Would highly recommend
Séjour de 4 nuits en octobre 2018
Réponse de Ashok le 1 déc. 2018
Dear Guest, Greetings from Raj Palace Resort, Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations. Business Head Ashok Meena

10/10 Excellent

Jane

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Gem hotel
Lovely hotel with tranquil gardens and very helpful staff. Food and service just great and wonderful ambience in th e evening.So good we are returning for a second night in the hope of seeing a tiger on the safari tour.
Séjour de 1 nuit en juin 2018
Réponse de Ashok le 5 janv. 2019
Dear Jane, Greetings from Raj Palace Resort, Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations.

10/10 Excellent

Jesse, Maryland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We stayed here while going to Ranthambore National Park. The staff was very friendly and made us feel very welcome. We really didn’t want to leave. Their restaurant also serves great food. I saw some earlier reviews claiming that there was not hot water but this wasn’t the case for us as we had warm water in the shower. I would recommend this hotel for your trip to the park.
Séjour de 2 nuits en juin 2018
Réponse de Ashok le 5 janv. 2019
Dear Steven, Greetings from Raj Palace Resort, Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations.

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay!
Great hotel with excellent staff, lovely pool and restaurant too.
Séjour de 3 nuits en mars 2018
Réponse de Ashok le 17 mai 2018
Dear Steven, Greetings from Raj Palace Resort, Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations.

8/10 Bien

dheeraj

Les points forts : Propreté, personnel et service, confort de la chambre
Excellent location , not far from ticket booking office for safari , located on main road. Nice ambience & pool was great. Service was excellent. Rooms infrastructure was little old but was okay. Food was also okay
Séjour de 1 nuit en février 2018
Réponse de Ashok le 17 mai 2018
Dear Mr. Dheeraj, Greetings from Raj Palace Resort, Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Für 1 Nacht für Safari ok.
Preis-Leistung gut. Abendessen gut. Frühstück angemessen. Safaribuchung über Hotel hat funktioniert.
Séjour de 1 nuit en janvier 2018
Réponse de Ashok le 17 mai 2018
Dear Guest, Greetings from Raj Palace Resort, Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations.

6/10 Satisfaisant

ASG

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Potential for Improvement
I had a one night stay in this hotel. The hotel grounds are good but needs lot of improvement in service and facilities. The lobby itself needs to be freshened up with some clean new furniture. There is no hot water available.in the Bathrooms. The rooms are not cleaned properly. The bathroom cleanliness needs to be improved. There is soap scum all over the attachments and faucet handles. The staff is very courteous and nice but the hotel is run like a mom and pop shop. The breakfast is a total failure. The bed and bathroom linen need a complete re-haul. Wi-Fi is flaky.
Séjour de 1 nuit en janvier 2018
Réponse de Ashok le 17 mai 2018
Dear Guest, Greetings from Raj Palace Resort, Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations.

8/10 Bien

Ajay

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A good hotel for stay in Swai Madhopur
A good property in Swai Madhopur. One can book this . Service is Good. Food is also tasty Hotel people arrange the Gypsy or canter for safari visit. In the evening cultural programme was short duration but that was good.
Séjour de 1 nuit en décembre 2017
Réponse de Ashok le 17 mai 2018
Dear Ajay, Greetings from Raj Palace Resort, Ranthambhore”!!!! Thank you for sparing your valuable time to share your feedback on your stay at Raj Palace Resort, Ranthambhore” I am pleased to note that our services and facilities were to your satisfaction. Your feedback about the hotel is deeply appreciated and has been communicated to all the members of our team. We look forward to welcome you back at Raj Palace Resort, Ranthambhore & get us yet another opportunity to meet your expectations.

10/10 Excellent

Anne Lise

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastisk.
Etter flere hotellopphold i India, har dette vært det beste. Et velholdt tilbaketrukket, fredelig hotell med hyggelige, sørvisinnstilte ansatte. En oase.
Séjour de 2 nuits en novembre 2017
Dear Guest, Thank you very much for all your appreciation and we assure you that we will provide always the Best Service to all of our esteemed Guest............ Best Regards By Raj palace Resort (Hotel Manager)

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et confort de la chambre
Not great.. they should improve a lot to get more customers
Séjour de 2 nuits en juin 2017