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Avis sur Savannah Garden Inn

2 out of 5
Savannah Garden Inn
3822 Ogeechee Road, Savannah, GA

Avis

5,0
Note des voyageurs de 10 (Excellent), d’après 31 avis sur 225." "
Note des voyageurs de 8 (Bien), d’après 23 avis sur 225." "
Note des voyageurs de 6 (Satisfaisant), d’après 38 avis sur 225." "
Note des voyageurs de 4 (Médiocre), d’après 50 avis sur 225." "
Note des voyageurs de 2 (Horrible), d’après 83 avis sur 225." "

4,8/10

Propreté

5,8/10

Personnel et service

4,8/10

Équipements

4,8/10

Infrastructures et conditions de l’hébergement

4,0/10

Écoresponsabilité

Avis

4/10 Médiocre

Charlotte

Les points faibles : Infrastructures et conditions de l’hébergement
Very minimum cleanliness, comfortable accomadations, and no staff except for check in.
Séjour de 2 nuits en mars 2024

6/10 Satisfaisant

Joseph

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
It’s convenient location
Séjour de 2 nuits en mars 2024

2/10 Horrible

Jakeen

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
It didn’t smell good!
Séjour de 1 nuit en mars 2024

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en mai 2021

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was suppose to be refunded because the room was completely unservicable but I never received my money back. The room had stains all over the bed, bed sheets, walls, smelled like smoke, smoke detector was ripped off the wall, and was not well lit.
Séjour de 3 nuits en mai 2021

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juin 2021

4/10 Médiocre

Voyageur vérifié

Voyage en groupe, Voyage avec des animaux de compagnie
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
was dirty with many bus in my room
Séjour de 2 nuits en juin 2021

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
It is the worst motel I have ever stayed in. It is very unclean except for a weekend accommodation fee of up to $110. The room lock is broken. It can only be locked from the inside, not from outside.
Séjour de 1 nuit en mai 2021

6/10 Satisfaisant

James

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en juin 2021

2/10 Horrible

Voyageur vérifié

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Savannah Garden Inn canceled my stay 6 hours before check in, then hung up on me, and wouldnt pick up the phone after that. calling expedia they were not able to reach them either.
Séjour de 2 nuits en mai 2021

2/10 Horrible

Nikki

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay at your own risk!
I was appalled at how dirty the carpet was. The room was rundown and missing a light bulb over the sink. It was so bad I asked for a vaccum. The desk clerk told me this hotel was located in the projects and he carried a gun while on duty! My daughter called around and found a safer location for me that night.
Séjour de 5 nuits en mai 2021

2/10 Horrible

Joseph

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Go somewhere else
Avoid this dump at all cost
Séjour de 2 nuits en mai 2021

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service
Kind of dirty very on organized.
Séjour de 2 nuits en mai 2021

8/10 Bien

lashawn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great
I was pleased with the location.It was very close to where I wanted to go. I even paid for a 2nd night.
Séjour de 1 nuit en avril 2021

2/10 Horrible

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
DONT STAY HERE
They where only two things that where good, the first, person at the counter (Big Guy With a Long Beard) he was understanding, patient and cool.(The Manager is an a**hole), and the second good thing is when we left. The room smelled humid and disgusting, the shower flooded. And again THEIR MANAGER IS AN A**HOLE pitiful service by him. BTW WE FOUND A ROACH IN THE ROOM
Séjour de 2 nuits en avril 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2021

4/10 Médiocre

John

Séjour de 2 nuits en avril 2021

8/10 Bien

Claudia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Buen servicio
Súper bien muy buena atención
Séjour de 1 nuit en mars 2021

4/10 Médiocre

Claudia

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Bueno el hotel es económico súper económico en temporada alta si tus espectativas no son muy altas por lo que estás pagando te vas a encontrar satisfecho con este hotel lo que pagaba por Uber para ir al centro de la ciudad eran $10
Séjour de 2 nuits en mars 2021

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en mars 2021

6/10 Satisfaisant

David

Voyage en famille
Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2021

8/10 Bien

Leedell

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2021

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté et personnel et service
These are Covid times, protect yourself. I could look over the fact that I was told my prepaid room wasn’t in the system. Being a Inn owner, I explained they needed to collect with the virtual card they were given. However, I wasn’t early and I was asked to check if my rooms were clean. Maybe there was only one person working from the counter, ok maybe I get that. One room was missing pillows and the other the remote. Ok another offer sight...it happens. When I received the remote, I was given the parts however the rubber was out of it giving you nothing to push the buttons with. This was handed to me by the person from the front desk. I’m really not sure how he could have missed that. There was no seal around either door so not only air but bugs could come in. Our non-smoking rooms had a minimum of 3 burnt holes in the bedspread each. There was left over toothpaste on the counter and what looked like someone had actually been staying long term in the rooms with the amount of splatter left on the sink cold/hot knobs. Hair and a dirt ring in the bath area. I usually would not leave such a bad review but cleanliness has to be a top priority. A good note, the heater and AC worked well.
Séjour de 1 nuit en février 2021

2/10 Horrible

Rodney

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nasty. Worst room ever!
It was terrible! It was a smoking rooms. Burnt holes in the thin nadty blanket blanket. Not enough heat. Security latch missing. Multiple Cigarette burns on tub. Rag old and streatched so you can see through it. Nasty. I want a refund!
Séjour de 1 nuit en janvier 2021

2/10 Horrible

helen

Séjour de 2 nuits en décembre 2020

2/10 Horrible

Harold l

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Cockroach hotel
It was infested with cockroaches
Séjour de 1 nuit en novembre 2020

4/10 Médiocre

tony

Les points faibles : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 1 nuit en octobre 2020

4/10 Médiocre

Austin

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2020

2/10 Horrible

Clayton

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Won’t be back!
It was horrible. The bed spread and sheet were stained. The first room I got the roof was leaking in the middle of the bed.
Séjour de 2 nuits en septembre 2020

2/10 Horrible

Jarrod

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Insulted beyond belief
I had a flat while there and ask for 15 extra minutes . .long story short the GM called me the N word.
Séjour de 1 nuit en septembre 2020

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en septembre 2020

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2020

4/10 Médiocre

Jose, Fairburn, Georgia

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté
On my most recent visit the bed sheets smelled like a dirty person.
Séjour de 1 nuit en septembre 2020

2/10 Horrible

Terrence

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rat hole hotel
It was herrible the first room we checked into was dirty with trash still in trash can and wet dirty towels. The roon the changed us to was smelly and dirty. The front desk guy Monty is a real special person in a bad rude way. The guy running the front desk in the morning is worst then Monty thats saying something
Séjour de 1 nuit en septembre 2020

4/10 Médiocre

Jeffery, Atlanta, GA

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Staff were great. Room was not. Ceiling was flaking, bug in bed, gap in door, and room smelled of smoke.
Séjour de 2 nuits en juillet 2020

4/10 Médiocre

FeliciA

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
The ceiling was leaking and had a moldy smell was just uncomfortable the whole night
Séjour de 1 nuit en juillet 2020
Réponse de Nancy Y. le 23 juil. 2020
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

2/10 Horrible

Voyageur vérifié

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Horrible
Power went out ...filthy sheets ..I booked a double bed got there and they told me only single. Hair everywhere. Burns on the toilet seat.
Séjour de 1 nuit en juillet 2020
Réponse de Nancy Y. le 23 juil. 2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

6/10 Satisfaisant

Rose, Charlotte

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Harvey the staff member. Nice and friendly always checking on me.
Séjour de 4 nuits en juin 2020
Réponse de Nancy Y. le 23 juil. 2020
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. Nancy Y. #Team6

8/10 Bien

Voyageur vérifié

Séjour de 2 nuits en juin 2020
Réponse de Nancy Y. le 23 juil. 2020
Thank you for positively rating your stay!! Nancy Y. #Team6

6/10 Satisfaisant

Amanda

Les points forts : Propreté
Séjour de 1 nuit en juin 2020
Réponse de Nancy Y. le 23 juil. 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

2/10 Horrible

Paul

Les points faibles : Propreté et confort de la chambre
A mess
The room was not clean
Séjour de 1 nuit en mai 2020
Réponse de Nancy Y. le 23 juil. 2020
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

2/10 Horrible

Voyageur vérifié

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2020
Réponse de Nancy Y. le 23 juil. 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Équipements
It was reasonably priced but it needs some maintenance repairs.
Séjour de 1 nuit en mai 2020
Réponse de Nancy Y. le 23 juil. 2020
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Nancy Y. #Team6

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They made accommodations for me since they had to shut down the jacuzzi and pool
Séjour de 2 nuits en mars 2020

4/10 Médiocre

Voyageur vérifié

Les points faibles : Propreté et équipements
Séjour de 1 nuit en mars 2020

8/10 Bien

DeAndrea

Séjour de 1 nuit en mars 2020

6/10 Satisfaisant

Alex, Wilmington

Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Propreté
The staff was super friendly, my dog go to stay for free, and I can’t complain too much about the overall stay in those regards. Yet, here’s what was not pleasant: upon first walk in, the carpet was torn up on the edge by the hardwood, and there was stuff on the walls, dresser, tv, mirror, and tub (who knows when they were last wiped). When I first stepped into the tub to shower, I noticed the open bar of soap from the last guest(s) was still on the ledge. Then we get to the bed, the pillows were flat and uncomfortable, there was a tear in our fitted sheet, and a burn hole in the blanket; my dog Fit under the bed and found plastic wrappers, including that of a condom. I guess I got what I should have expected for a cheap motel, but i think it’s safe to say I will not be returning; I’d rather pay a higher rate for something better/cleaner.
Séjour de 3 nuits en mars 2020
Réponse de Rony le 17 mars 2020
Dear Alex, Thank you for your feedback and please know we value your comments and appreciate the feedback. We always strive to provide best guest services to all our guest staying at our hotel. I will be making sure our employees are acknowledged of their great services. We will use this information to do everything possible to create an enjoyable experience for each of our guests. We appreciate the kind words you’ve shared, and we’ll be sure to pass them along the rest our staff for encouragement. Thank you again for the feedback, and we hope to be able to exceed your expectations in the future. Best Regards, Guest Relations Manager, Motel 6 Savannah

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en janvier 2020
Réponse de Rony le 17 mars 2020
Dear Guest, Wow, what a marvelous review. Your positive words about our hotel and service are highly appreciated. We aim to provide each guest with clean, comfortable rooms and great service at a value, and your comments let us know that we are succeeding! We appreciate the kind words you’ve shared, and we’ll be sure to pass them along the rest our staff for encouragement. Once again thanks a lot of your kind review and please reach out to us anytime, take care! Best Regards, Guest Relations Manager Motel 6 Savannah at Savannah

2/10 Horrible

steven

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Treated like a common criminal
I arrived late so had a riom facing a busy street with a very bright floodlight facing right at the room. Checkout time was 11am and i overslept so i asked maids if i could checkout at noon. I thought they said ok but at 1130 the manager came down and opened the door while i was standing there in my undrwear. He told me to get my pants on and get out that checkout was 30 minutes ago. I will NEVER stay in that hotel or any Motel 6 ever again.I am a 60 year old businessman and have never been treated so rudely as this man did. Motel 6 you should be ashamed and believe me when I say I will warn everyone in know or come in contact with about your business practices. Totally unacceptable if you are a legitimate business.
Séjour de 1 nuit en janvier 2020
Réponse de Rony le 17 mars 2020
Dear Guest, We are apologies for the inconvenience you face during your stay with us. We are committed to delivering a clean, comfortable room and apologies for any failure in delivering on the commitment during your recent stay. I'm very displeased to hear that your stay was not a good one and I would like to apologies on the behalf of our entire staff for failing to meet your expectations. I’m so sorry you were inconvenienced and hope you'll give us another chance to welcome you back and see how we have improved. Best Regards, Guest Relations Manager Motel 6 Savannah

10/10 Excellent

David

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable and clean
Clean room. Easy access to everything.
Séjour de 1 nuit en janvier 2020