Avis sur Country Inn & Suites by Radisson, Savannah Gateway, GA
Country Inn & Suites by Radisson, Savannah Gateway, GA
16 Gateway Blvd East, Savannah, GA
Avis
6,6
6,8/10
Propreté
7,6/10
Personnel et service
6,6/10
Équipements
6,6/10
Infrastructures et conditions de l’hébergement
6,6/10
Écoresponsabilité
Avis
Voyage en couple
11 oct. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en octobre 2022
Réponse de M le 14 oct. 2022
Dear Yannick,We are really glad that your recent stay was satisfactory. Our entire hotel staff appreciates your generous rating of our hospitality standards. We do regret that certain aspects of your stay were not up to the mark. We have set a high standard and we will make sure your future visits are even more satisfactory. Having said that, we really value your business and hope you will choose to stay with us again in the future. We look forward to seeing you soon.Best Regards,Management Team
10/10 Excellent
Sabrina
Voyage en famille
7 mars 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sabrina
Séjour de 1 nuit en mars 2022
Réponse de M le 12 mars 2022
Dear Sabrina,
It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!
Best Regards,
Management Team
6/10 Satisfaisant
Julien
19 févr. 2020
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Malpropreté
Julien
Séjour de 1 nuit en février 2020
2/10 Horrible
Gerald, Québec
Voyage en couple
12 janv. 2020
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Gerald
Séjour de 1 nuit en janvier 2020
Réponse de Katlyn le 13 janv. 2020
Dear Gerald,
Thank you for taking the time out of your schedule to post a review. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience.
Best Regards,
Management Team
10/10 Excellent
Sylvain
Voyage en famille
3 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait pour la route!
Sylvain
Séjour de 1 nuit en janvier 2020
4/10 Médiocre
Voyageur vérifié
Voyage en couple
4 déc. 2019
Les points faibles : Propreté
Voyageur vérifié
Séjour de 1 nuit en décembre 2019
Réponse de Katlyn le 4 déc. 2019
Dear Guest,
Thank you for taking the time out of your schedule to post a review. I apologize that your experience was anything less than satisfying. We value all guest comments, and will be sure to use them to improve our guest experience. Thank you again for the feedback, and we hope to be able to exceed your expectations in the future.
Best Regards,
Management Team
4/10 Médiocre
Voyageur vérifié
20 avr. 2019
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Mauvaise expérience
Voyageur vérifié
Séjour de 1 nuit en avril 2019
Réponse de Management Team le 25 avr. 2019
Dear Guest,
Thank you for your candid feedback regarding your recent stay at our hotel. We are very sorry to hear that you did not have a completely satisfying visit at our property. The staff and I reviewed each of your comments and have taken appropriate actions to resolve each issue. Again, we are terribly sorry that your experience with our hotel was not a good one, but invite you to give us another try. We greatly appreciate your feedback, as it helps us to improve and provide a better experience.
Best Regards
2/10 Horrible
Voyageur vérifié
10 avr. 2019
Voyageur vérifié
Séjour de 1 nuit en avril 2019
10/10 Excellent
Terrell
Voyage en couple
21 mai 2024
Les points forts : Propreté, personnel et service, équipements
Terrell
Séjour de 1 nuit en mai 2024
Réponse de M le 23 mai 2024
Dear Terrell,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
6/10 Satisfaisant
Charles
Voyage en couple
21 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Charles
Séjour de 2 nuits en mai 2024
6/10 Satisfaisant
Michelle
Voyage en couple
18 mai 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Michelle
Séjour de 1 nuit en mai 2024
2/10 Horrible
SARAVANAN
Voyage en famille
9 mai 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
SARAVANAN
Réponse de M le 9 mai 2024
Dear Saravanan,We are truly sorry to hear about the disappointing experience you had during your stay. It's unacceptable that the bathroom's cleanliness and functionality did not meet your expectations, and we apologize for any inconvenience caused. Your feedback regarding the mold on the bathroom door and the shower issues is concerning, and we will address these matters with our housekeeping and maintenance teams immediately to ensure they are resolved. We appreciate you bringing these issues to our attention, and please rest assured that we take your comments seriously. We're glad to hear that you found the location convenient and the bed comfortable, but we understand your concerns about the overall quality compared to other hotels. We will use your feedback to improve our services and facilities.Sincerely,Management Team
6/10 Satisfaisant
Marvin, Turtle Lake
2 mai 2024
Les points forts : Propreté
Marvin
Séjour de 1 nuit en avril 2024
Réponse de M le 9 mai 2024
Dear Marvin,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
10/10 Excellent
Aida
1 mai 2024
Aida
Séjour de 1 nuit en avril 2024
Réponse de M le 23 mai 2024
Dear Aida,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
10/10 Excellent
Sam
Voyage en groupe
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sam
Séjour de 1 nuit en avril 2024
Réponse de M le 2 mai 2024
Dear Sam,We're delighted to hear that you had a great experience during your stay with us! Providing exceptional service and a comfortable environment for our guests is always our goal, and we're thrilled that we met your expectations. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic stay in the future! Best Regards,Management Team
10/10 Excellent
David, Cranston
Voyage en famille
25 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en avril 2024
Réponse de M le 25 avr. 2024
Dear David,Thank you for sharing your positive experience with us! We're delighted to hear that our staff's assistance with arranging transportation for your tour made your visit to Savannah more convenient and enjoyable. We're also thrilled that you enjoyed our breakfast offerings. Your kind words mean a lot to us, and we're so glad we could contribute to your wonderful experience. We look forward to welcoming you back for another great stay in the future!Best Regards,Management Team
4/10 Médiocre
Jersen Atteeba
Voyage en groupe
21 avr. 2024
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Jersen Atteeba
Séjour de 4 nuits en avril 2024
Réponse de M le 25 avr. 2024
Dear Jersen,We apologize for the inconvenience you experienced during your stay. Your feedback is invaluable to us, and we're addressing the issues you've raised to ensure a better experience for future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay.Sincerely,Management Team
4/10 Médiocre
Michelle
Voyage en famille
15 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Michelle
Séjour de 3 nuits en avril 2024
Réponse de M le 18 avr. 2024
Dear Michelle,We're sorry to hear about the issues you encountered during your stay. Cleanliness and maintenance are top priorities for us, and it's disappointing to hear that we fell short of our standards. We apologize for any inconvenience this may have caused you. Your feedback is valuable to us, and we will address these issues promptly to ensure a better experience for our future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely,Management Team
6/10 Satisfaisant
Robert
15 avr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en avril 2024
Réponse de M le 18 avr. 2024
Dear Robert,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us improve our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
6/10 Satisfaisant
Tanesha
12 avr. 2024
Tanesha
Séjour de 1 nuit en avril 2024
Réponse de M le 2 mai 2024
Dear Tanesha,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
10/10 Excellent
William, Douglas
Voyage en famille
11 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 2 nuits en avril 2024
Réponse de M le 11 avr. 2024
Dear William,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
2/10 Horrible
Phillip
Voyage en famille
1 avr. 2024
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Phillip
Séjour de 1 nuit en mars 2024
Réponse de M le 4 avr. 2024
Dear Phillip,We are truly sorry to hear about the disappointing experience you encountered during your stay. It's unacceptable that our property fell short of your expectations in terms of cleanliness and maintenance. Your feedback is invaluable, and I assure you that we take it very seriously. Thank you for bringing these issues to our attention, and we apologize for any inconvenience caused. We strive to provide a positive experience for all our guests, and we will use your feedback to improve.Sincerely,Management Team
2/10 Horrible
Ghilmar kenneth
29 mars 2024
Ghilmar kenneth
Séjour de 4 nuits en mars 2024
Réponse de M le 25 avr. 2024
Dear Ghilmar,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
2/10 Horrible
Tiffany
25 mars 2024
Tiffany
Séjour de 1 nuit en mars 2024
Réponse de M le 18 avr. 2024
Dear Tiffany,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us improve our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
8/10 Bien
Robert
24 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Robert
Séjour de 1 nuit en mars 2024
Réponse de M le 28 mars 2024
Dear Robert,Thank you for taking the time to share your experience with us. We're delighted to hear that you found our rooms clean and our staff accommodating. Your satisfaction is our top priority, and we look forward to welcoming you back for another pleasant stay in the future.Best Regards,Management Team
10/10 Excellent
Anna
Voyage d’affaires
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Anna
Séjour de 3 nuits en mars 2024
Réponse de M le 22 mars 2024
Dear Anna,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
6/10 Satisfaisant
Mel
Voyage d’affaires
4 mars 2024
Les points forts : Propreté et personnel et service
Mel
Séjour de 3 nuits en février 2024
Réponse de M le 7 mars 2024
Dear Mel,Thank you for sharing your feedback with us. We're glad to hear that you found our staff friendly and the rooms nice. We apologize for the disappointment with the hot tub and pool temperature, as well as the breakfast and gym facilities. Your comments are valuable to us, and we'll use them to make improvements in these areas to better meet our guests' expectations. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.Sincerely,Management Team
8/10 Bien
Judith
Voyage en couple
1 mars 2024
Les points forts : Propreté et équipements
Judith
Séjour de 4 nuits en février 2024
Réponse de M le 7 mars 2024
Dear Judith,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team
10/10 Excellent
Judith
1 mars 2024
Les points forts : Personnel et service
Judith
Séjour de 1 nuit en février 2024
Réponse de M le 7 mars 2024
Dear Judith,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team
4/10 Médiocre
Monica
Voyage en famille
22 févr. 2024
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
No more visits here
Monica
Séjour de 1 nuit en février 2024
Réponse de M le 29 févr. 2024
Dear Monica,We are beyond disheartened to know that your recent stay with us was not up to the mark and we failed to exceed your expectations. Please accept our sincere apologies. Regarding your concerns including the bathroom, bed, and the inconvenience you faced due to noise from the other guests, we ensure that these will be taken care of promptly. We sincerely ask for another chance in the future, and we will see to it that we deliver a flawless experience.Sincerely,Management Team
4/10 Médiocre
George
19 févr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
You pay for what you get
George
Séjour de 3 nuits en février 2024
Réponse de Sincerely, The Management Team le 21 févr. 2024
Dear George,We are gutted to know that your recent stay with us was not up to the mark. Please accept our sincere apologies on behalf of everyone for failing to meet your expectations. We have addressed your concerns regarding the cleanliness of our property straight with the housekeeping staff and we will ensure a more stringent approach from here on. What you experienced is inarguably unpleasant and we will see to it that no other guest experiences the same. Having said that, we earnestly ask for another chance in the future to host you better with our improved services.
2/10 Horrible
Tekarra, Rincon
16 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Tekarra
Séjour de 3 nuits en janvier 2024
Réponse de Sincerely, The Management Team le 21 févr. 2024
Dear Tekarra,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We value feedback from guests as they help us improve our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.
2/10 Horrible
Wendy
Voyage en groupe, Voyage d’affaires, Voyage en couple
12 févr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Wendy
Réponse de M le 14 févr. 2024
Dear Wendy,We are very disheartened to read about your experience with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We assure you that every bit of your concerns will be investigated diligently. This is not the kind of hospitality standard we have set for ourselves and going ahead, we will do all necessary course corrections at the earliest to ensure no other guest ever experiences the same. I hope you will forgive this error and the service that did not meet your expectations and give us another opportunity in the future to host you even better.Sincerely,Management Team
6/10 Satisfaisant
Margaret, Englewood
Voyage en famille
12 févr. 2024
Les points forts : Personnel et service et équipements
Margaret
Séjour de 1 nuit en février 2024
Réponse de M le 14 févr. 2024
Dear Margaret,Thank you for taking the time to share your feedback with us. We're delighted to hear that you had a positive experience with our staff and enjoyed the spaciousness of your room. We apologize for the inconvenience regarding the shower and the broken ice machine on the third floor. Your comments will be shared with our team for immediate attention. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely,Management Team
10/10 Excellent
Quintasha
11 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quintasha
Séjour de 1 nuit en février 2024
Réponse de M le 14 févr. 2024
Dear Quintasha,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
2/10 Horrible
Benita
Voyage en famille avec de jeunes enfants, Voyage d’affaires
9 févr. 2024
Les points faibles : Personnel et service
Benita
Séjour de 2 nuits en février 2024
Réponse de M le 14 févr. 2024
Dear Benita,We're truly sorry for the misunderstanding regarding your son's condition. Our aim is always to provide a welcoming environment for all guests. Your feedback is important, and we'll use it to improve our services.Sincerely,Management Team
2/10 Horrible
Voyageur vérifié
Voyage en famille
3 févr. 2024
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Don’t come back
Voyageur vérifié
Séjour de 1 nuit en février 2024
Réponse de M le 7 févr. 2024
Dear Guest,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
10/10 Excellent
Andree
2 févr. 2024
Les points forts : Propreté
Andree
Séjour de 1 nuit en février 2024
Réponse de M le 7 févr. 2024
Dear Andree,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
6/10 Satisfaisant
Voyageur vérifié
1 févr. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
One night stay
Voyageur vérifié
Séjour de 1 nuit en janvier 2024
Réponse de M le 7 févr. 2024
Dear Guest,We apologize for falling short of your expectations during your recent stay. Your feedback is invaluable to us, and we're sorry to hear that the condition of your room did not meet the standards we strive to uphold. We will address these issues promptly to ensure a better experience for our future guests. Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust on a future visit.Sincerely,Management Team
6/10 Satisfaisant
Jeffrey
Voyage en couple
29 janv. 2024
Les points forts : Équipements
Jeffrey
Séjour de 1 nuit en janvier 2024
Réponse de M le 31 janv. 2024
Dear Jeffrey,Thank you for bringing your experience to our attention. We appreciate your feedback and regret any inconvenience you faced. Your comments help us improve, and we hope to have the opportunity to welcome you back for a much-improved stay.Best regards,Management Team
6/10 Satisfaisant
Corneshea
28 janv. 2024
Les points forts : Propreté
Corneshea
Séjour de 2 nuits en janvier 2024
Réponse de M le 31 janv. 2024
Dear Corneshea,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
10/10 Excellent
Tammy
Voyage en famille
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
On night stop
Tammy
Séjour de 1 nuit en janvier 2024
Réponse de M le 31 janv. 2024
Dear Tammy,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team
10/10 Excellent
Gloria
Voyage d’affaires
24 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gloria
Séjour de 1 nuit en janvier 2024
Réponse de M le 24 janv. 2024
Dear Gloria,Thank you for your kind words! We're thrilled to hear that you found our staff friendly and the environment safe and quiet. We appreciate your positive feedback and look forward to welcoming you back again for another enjoyable stay. Best Regards,Management Team
6/10 Satisfaisant
Ola
Voyage en famille
15 janv. 2024
Les points forts : Propreté
Ola
Séjour de 2 nuits en janvier 2024
Réponse de M le 17 janv. 2024
Dear Ola,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
4/10 Médiocre
joanne
Voyage en couple
12 janv. 2024
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
joanne
Séjour de 1 nuit en janvier 2024
Réponse de M le 17 janv. 2024
Dear Joanne,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team
2/10 Horrible
Marina, aventura
5 janv. 2024
Marina
Séjour de 1 nuit en janvier 2024
Réponse de M le 12 janv. 2024
Dear Marina,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team
10/10 Excellent
Nasheba
Voyage en famille
3 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nasheba
Séjour de 1 nuit en décembre 2023
Réponse de M le 12 janv. 2024
Dear Nasheba,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
6/10 Satisfaisant
Voyageur vérifié
1 janv. 2024
Les points forts : Personnel et service
Fine for one night passing through.
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de M le 31 janv. 2024
Dear Guest,Thank you for choosing to stay with us and for taking the time to share your thoughts. We're pleased to hear that our convenient location suited your needs. We appreciate your feedback on the room soundproofing, and we'll look into ways to improve that aspect for a better night's sleep. We hope to welcome you back if your travels bring you our way again.Best regards,Management Team
10/10 Excellent
mark
Voyage en couple
1 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
mark
Séjour de 1 nuit en décembre 2023
Réponse de M le 6 janv. 2024
Dear Mark,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team
2/10 Horrible
Debra
Voyage en famille
31 déc. 2023
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Debra
Séjour de 1 nuit en décembre 2023
Réponse de M le 6 janv. 2024
Dear Debra,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. Everyone deeply regrets the inconvenience you faced, and we can only assure you that all necessary course corrections will be made at the earliest. This is not the kind of hospitality standard we have set for ourselves, and in our quest to improve our quality services, we are indeed taking gradual steps in upgrading our property and enhancing our hotel room services. Having said that, we would hate to lose a valued guest like you, and if given another chance, we will go above and beyond to make sure your future stays are completely up to the mark. We really look forward to hosting you better.Sincerely,Management Team