Thank you for stayed with us, As per we informed you the date you checking we fully book with double bed in room type you booked (Twin or Double type) and its period of new year every where a most full, We also refund you half of Total room rate for first 3 nights as per you request that you was not ok, and from number 4 nights we provice new room with double bed available for you and We did not extra charge and also refund full of night during we got problem with no water by accident that couldn't control , we did solve to quickly never ingore as you can saw till you stayed fine untill you checking out. Please accept any an apologize from us included refund that no where did but we did, that period you stayed we had 120-130 peoples of guests to taking care. Thank you for your negative feedback even isn't true some.

Thank you for your feedback, we will bring it to improving our manangement. Hope you welcome you back again. Kindly regards,

Dear Susanne, Thank you for your recent stay and for taking the time to provide us with your valuable feedback. First and foremost, we apologize for the less than expected level of service especially from our staff members who were found to be unfriendly & unattentive as well as the hote water temperature in the bathroom which was not functioning effectively. Please rest assured that corrective measures will be taken to ensure these shortfalls in our service standards are rectified. We hope for another opportunity to be of service to you and look forward to your return soon. Warm regards, Bella Vista Hotels & Resorts

Dear Jacqueline, Thank you for your review and we are pleased that you have enjoyed the location of the resort. We have, however noted your feedback on certain shortfalls which did not meet your expectations especially the room amenities which was not available. Please rest assured that these will be one of the priorities which will be looked into when we next embark on our enhancement exercise. Once again, thank you and we hope to see you again in the near future. Best regards, Bella Vista Hotels & Resorts

Dear Traveler, What a fantastic star rating and we are exceptionally delighted. On behalf of the entire team at Bella Vista Beach Resort, thank you. We sincerely look forward to welcoming you back with us again soon! Warm regards, Bella Vista Hotels & Resorts

Dear Mikael, Thank you for staying with us and we sincerely hope you have had a pleasant & enjoyable stay. We were pleased that we have met certain aspects of your expectations and your feedback will certainly keep us moving ahead towards continuous improvement. We thank you again and look forward to welcome you back with us again in the coming future. Kind regards, Bella Vista Hotels & Resorts

Dear Traveler, Thank you for choosing to stay with us at Bella Vista Beach Resort! We sincerely apologize for not being able to meet certain aspects of your expectations and we truly understand your displeasure towards these issues. We have duly taken note on your feedback and will be looking into these issues during our next enhancement project in moving ahead. We do hope go be able to welcome you back with us again in the coming future as we continue in striving towards continuous improvement. Regards, Bella Vista Hotels & Resorts

Dear Traveler, We hope you have enjoyed your stay with us at Bella Vista Beach Resort Koh Lipe, Look forward to welcoming you again in the near future. Regards, Bella Vista Hotels & Resorts

Dear Anne, Thank you for providing us your feedback with regards to our recent stay with us. We hope you have enjoyed your stay. We are pleased that you have enjoyed the location and breakfast served at the resort. Your feedback pertaining to the insufficient sunbeds at the beach front will be addressed with the property. into looking at obtaining additional to cater to our guests. Once again, thank you and we hope to see you again. Regards, Bella Vista Hotels & Resorts

Dear Christian, Thank you for leaving us with a fantastic review. We are happy to know that you have enjoyed your stay with us and have particularly loved the location of the resort, which is right on the beautiful beach of Pattaya. It was also lovely to know that our team members have met your expectations and you have enjoyed the comfort of our rooms. We appreciate your comments which will assist us in our endeavor towards striving for continuous improvement. Once again thank you and we look forward to welcome you back with us again in the near future. Warm regards, Bella Vista Hotels & Resorts

Dear Traveler, Thank you for staying with us at Bella Vista Beach Resort and for rating us via Expedia. We hope you have enjoyed your stay and look forward to welcome you back again in the near future. Regards, Bella Vista Hotels & Resorts

Dear Fabiana, Thank you for your recent visit and we regret we were not able to meet certain aspects of your expectations. Your feedback and comments are much appreciated and have since been noted as a point for the hotel to look into during its next enhancement program. Please accept our apologies on the cleanliness issues which you have encountered upon arrival, and have since been communicated with the corresponding operations manager of the property. We do hope to be able to welcome you back with us again in the near future. Warm regards, Bella Vista Hotels & Resorts

Dear Elise, Thank you for choosing us as your preferred resort for your honeymoon. We are delighted that your stay with us was indeed enjoyable, and our team members have taken great care and effort to ensure your honeymoon is a memorable one. We also hope you did manage to find some time exploring the island of Koh Lipe. Look forward to welcome you back again soon. Warm regards, Christine Ong Bella Vista Hotels & Resorts

Dear Jim, Our sincere thank you for staying with us and for sharing your review. We are glad that you have had an enjoyable stay with us. Your feedback in regards to the inconsistency of our Wifi system have since been highlighted to the relevant team leader of which will be looked into. We hope to be able to welcome you back again with us to the resort in the coming future. Regards, Bella Vista Hotels & Resorts

Dear Traveler, Our sincere thank you for your wonderful and fantastic review posted and the 5 Star rating accorded. We are very pleased that we have met every aspects of your stay with us and your lovely comments will boost our motivation in moving forward especially on our staff members and overall facilities at the resort. We will definitely look forward to seeing you back here with us again soon. Warm regards, Christine Ong Bella Vista Hotels & Resorts

Dear Chak Lan, Thank you very much for taking the time to post this review. Your feedback is much valued and appreciated. We apologize for certain aspects of our shortcomings and will be addressing all your feedback with the relevant team leader at the property. We thank you once again and hope to be able to welcome you back with us in the coming future. Regards, Bella Vista Hotels & Resorts

Dear Traveler, A great and fantastic 5 Star rating and we sincerely thank you. We are pleased that we have exceeded every aspects of your expectations during your stay with us. We definitely look forward to welcome you back with us again in the coming future. Warm regards, Christine Ong Bella Vista Hotels & Resorts

Dear Traveler, Thank you for your feedback and comments posted. We are indeed delighted to know that you have enjoyed your stay while with us. Your feedback with regards to the insufficient sun loungers will be re-looked at and review for additional if necessary. We hope to be able to serve you again when you next travel to Koh LIpe. Regards, Christine Ong Bella Vista Hotels & Resorts

Dear James, Thank you for rating us and we apologize if we did not meet certain aspects during your stay with us. However, we do hope you will accord us an opportunity and return again in the coming future. Regards, Christine Ong Bella Vista Hotels & Resorts

Dear HKM, Thank you for your feedback and comments posted in your review. We really appreciate you taking the time to write the review. We are delighted to know that you have enjoyed our great location and the breakfast served. We are also pleased that our team members have made your stay memorable. We hope to welcome you back in the future for yet another better experience. Warm regards, Bella Vista Hotels & Resorts

Dear Jennifer, Thank you for your feedback and we greatly appreciate the time you have taken to post your overall experience with us. We are indeed glad that our team members have met your expectations during your stay. However, we have noted on the areas which you have highlighted and will be looking for further improvements. Thank you once again for taking the time to post your review and we look forward to welcome you back with us again in the coming future. Regards, Bella Vista Hotels & Resorts

Dear Olivia, Thank you for staying with us at Bella Vista Beach Resort. We are indeed located at one of the best beaches along Koh Lipe with the Hotel right in front of Pattaya Beach. We have taken note of your feedback with regards to the room which have been addressed with the relevant manager at thye property. Thank you once again and we hope to see you in the coming future. Regards, Bella Vista Hotels & Resorts

Dear Jonas, Thank you for rating us on a high scale of 4 star and we sincerely appreciate it very much. We hope you have had an enjoyable stay with us and hope to welcome you back with us in the near future. Best regards, Bella Vista Hotels & Resorts

Dear Goh, Thank you for taking the time to share your review with us. We are indeed glad that you have enjoyed our rooms and its location which is just a few steps onto the beach. Rest assured that your feedback on our breakfast will be looked into as well as the issue of mosquitoes within the area. We hope to have the pleasure of welcoming you back again in the future. Warm regards, Christine Ong Bella Vista Hotels & Resorts

Dear Louis, Thank you for staying with us recently and for sharing your comment in your review. We apologize for the shortcomings on our rooms which was not up to your expectations of which we will be taking your feedback for further improvement. Once again, thank you and we hope to welcome you back with us in the near future. Regards, Christine Ong Bella Vista Hotels & Resorts