Hôtels près du Sapphire Ice & Leisure Centre à Londres

« Personnel sympathique, repas et petit déjeuner très bons. La chambre est top ! »

« Hormis la climatisation j’ai pu remarquer que la chambre reste toujours froid. »

« Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

« Friendly staff, great location »

« Never again , felt so unsafe , listing said it was 0.3 to emirates but actually 7.7 miles from the emirates , doors not safe , wardrobe all leaning against side wall , bed held up with 3x2 and creaky has hell , there was a fan that when i turned it on it fell apart and cover started going round as well as the fan blade , dodgey lamp , neighbours arguing ,ppl walking in and walking round late ,, gangs outside staring when we arrived , then to top it off we both been bitten by something ,, all il...

« clean room nothing special »

« Good value very helpful reception. Just a bit noisy from other guests although it was a Saturday night »

« Its a shared bathroom and isn’t listed like that, Room 1, the bedding was used and the pillow case had blood on it, the pillows are over worn and just lumpy the walls have mould on them and the second wall is in very poor repair with white paint splashed on over grey paint, the floorboards has big gaps between them, the bathroom has a wrap wound curtain where you can barely stand without the curtains touching you that are also very tired, the doors have big gaps and the windows don’t close...

« Happy to go back! »

« Nice modern property, friendly helpful staff. A few reliability issues with electronic door locks »

« No one took care of our check in. We waited for the staff to come for an hour in the rain but still no one showed up. Finally he guided on the phone to get in the apartment. This is ridiculous! The kitchenwares were all very dirty which couldn't be used if we didn't wash it ourselves. But there was no detergent provided. The washing machine and the toaster were very so dirty that we didn't try to use them. However the cleaning charge of £50 was still charged! We asked the staff to come twice...