Hôtels près du Queen's Theatre à Londres

« There was no microwave in the room, and they could not accommodate the guests by putting one in the reception area. They kept giving excuses while other hotels in the area like holiday inn have microwave in their rooms. They refused to clean the room while staying for 5 days. Never stay here again. »

« Good but no air cond »

« I stayed here for one night as a solo traveller. On arrival they asked for ID, which I found a bit unusual, and then sent a link asking for credit card details to cover any potential damages. I understand why hotels do this, but it did feel a bit impersonal. The location is good and there’s plenty of parking, which is a big plus. The reception area looks nice and the room had a fridge, which was useful. The air conditioning worked fine. The room itself was a bit of a disappointment compared...

« Hormis la climatisation j’ai pu remarquer que la chambre reste toujours froid. »

« Upon arrival we were informed that the elevator does not work and we had two suitcases and I was not able to take them up two flights of stairs. Therefore I had to leave my suitcases in my car when I had essential items in there. I needed it. I was very disappointed and they did nothing to accommodate. The girl working would not have been able to lift my suitcases up to fights of that either. I asked if some sort of benefit could be given to me and I was informed no I am very upset about the...

« Une nuit seulement. Salle de bain avec douche propre mais eau froide le matin, lavabo pas lavé avec des restes de saletés. Bruyant (les évacuations dans l'immeuble, la ventilation de la salle-de-bain et la route très passante). Draps très propres, lits confortables, accueil charmant. Donc correct pour une nuit. »

« Customer service: not great, they gave me key which did not work and had to come down to activate (i think it was not activated) and toilet, poor(clogged up) and duvet, was thin ( i think they forget to change as it was freezing minus) Overall, not happy. »

« Property was dirty, looks nothing like the pictures on display. Had to leave due to the cleanliness »

« Pas d’eau chaude dans lavabo Clim qui s’arrête sans raison »

« Chambre et Équipements »

« Very disappointing and misleading experience This property was extremely disappointing and did not match the photos or description at all. The conditions were poor and felt uninhabitable. The listing is misleading—this is not a hotel or an apartment, but a very small room inside a house, which was not clearly communicated. The check-in process was very poorly managed. We did not receive any email or instructions on how to access the property. Additionally, the address listed on Hotels.com was...

« El alojamiento deja mucho que desear mala limpieza no cambian nada ni limpian nada, la cama durísima y todo daba un poco de asco.. no le recomiendo como confort, la ubicación si era buena. »

« 5 Star quality for 2 star price, what more could you ask for? Spotless rooms very well equipped even have a fridge which is a rare comodity. decent breakfast also included, if you need quality decent priced stay in London this is the place to go. »