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Avis sur Ecohabs Tequendama Playa Cañaveral Parque Tayrona

2.5 out of 5
Ecohabs Tequendama Playa Cañaveral Parque Tayrona
KM 34 Troncal del Caribe, Via La Guajira, Santa Marta, Magdalena

Avis

8,0

Très bien

Note des voyageurs de 10 (Excellent), d’après 22 avis sur 48." "
Note des voyageurs de 8 (Bien), d’après 13 avis sur 48." "
Note des voyageurs de 6 (Satisfaisant), d’après 5 avis sur 48." "
Note des voyageurs de 4 (Médiocre), d’après 5 avis sur 48." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 48." "

8,8/10

Propreté

8,2/10

Personnel et service

7,8/10

Équipements

8,0/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

Emma

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
These cabins are incredible, like your staying in a treehouse and the views were amazing. We gave up a second day of hiking so we could hangout at the ecohab and enjoy the view.
Séjour de 1 nuit en mai 2024
Réponse de Equipo Ecohabs Tequendama le 17 mai 2024
Nos alegra mucho que te quedaras con nosotros, muchísimas gracias por tu comentario, todos los días nos esforzamos para mejorar todos nuestros espacios y poder brindarles a ustedes nuestros mejores servicios.

8/10 Bien

Willy Alejandro

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Remember that you are paying for location! The habs on themselves are fine, they are well equiped and have all you need for staying the night. However, they are not meant to stay during the day. As advertised, there is no wifi, there is no AC, and the view can only be "enjoyed" if you are lying down and the whole doors open. In our case, the service was great but the hab was not ready. The phone and TV didn't work and the shower drain was clogged. They were quick to address both the TV and the shower but the phone never worked. Good think that we didn't need it during our stay. I know those are no big deals, but it is something you don't expect given the price point. If you happen to book one of the habs in the back, prepare for quite a "climb". The farthest one (and the one with the best location) is 5-10 minutes from the reception and restaurant. The beach closer to the habs is quite private but the waves can get pretty strong, so be careful. The jacuzzi is "included" one time per reservation and you have to book it in advance. In theory, there are 2, we only saw one. Make sure you bring sunblock with you because there is no shade in that one. In summary, the habs are too expensive for what you get in terms of accommodation, but you pay for the luxury of being in the middle of the Tayrona Park and the easier access to the park beaches. Do not recommend for more than 2 nights.
Séjour de 2 nuits en février 2024
Réponse de Equipo Ecohabs Tequendama le 27 mars 2024
It is a pleasure to greet you, we appreciate your rating and comment, we are very sorry for the inconveniences experienced during your visit, your comment is very important to us, we have taken corrective actions to provide feedback to our reception team so that these negative experiences do not happen again, since for Our quality standards, our guests, are the most important thing we have and it is because of you and for you that we function. We hope to have the opportunity to serve you again. We wish you a happy day and return soon. Ecohabs Tequendama Team Cañaveral Beach Tayrona Park.

8/10 Bien

Pepijn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Probably the best and unique stay ever
This was probably the best location we’ve ever stayed. The view is amazing and the service of the staff is the best!! We left our e-book in the room when checking out, so one of the staff members (angel) took it to our hotel in Santa Marta personally after he’s shift.
Séjour de 1 nuit en janvier 2024
Réponse de Equipo Ecohabs Tequendama le 12 mars 2024
Thank you for the time you took to tell us about your experience. It is always a pleasure to receive positive comments. I will share your comments with our team, who I am sure will be encouraged by your comments, we continually strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Médiocre

Lina, Nississauga

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service
Overcharges, added taxes and no printing copy of invoice. Said invoice to come on email and after several requests it was not provided. Wouldn’t recommend it for this reason
Séjour de 2 nuits en décembre 2023
Réponse de Equipo Ecohabs Tequendama le 12 mars 2024
Thank you for your rating and comment, we are very sorry for your decision, we have verified your information and the invoice was sent to the email provided, we hope to have a next opportunity to compensate for our shortcomings. Happy day and I'll be back soon.

8/10 Bien

Lina, Nississauga

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great location, food and staff. Not that happy at checkout, taxes charged to be refunded at airport when leaving the country but not invoice provided for that. Requested invoice at checkout and was told it would be provided by emai and never receiver, sent out email request asking for invoice and no response received.
Séjour de 1 nuit en décembre 2023
Réponse de Equipo Ecohabs Tequendama le 12 mars 2024
Thank you for informing us about your stay. I assure you that we will be in contact with our staff regarding this review. We appreciate and appreciate all comments.

10/10 Excellent

Brittany

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
This secluded jungle treehouse near the beach was absolutely perfect for my boyfriend and I!
Séjour de 1 nuit en décembre 2023

8/10 Bien

Marco

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay to use at a morning start point for walking to the beaches in the area. The best beaches are a 1-2 hour walk from the property. We stayed in room 3, which is not well insulated and does not prevent insects from getting inside the room. The room condition itself is nice. Don’t expect luxury in this unit, the bed is small and worn. Also note that the units are really close to the ocean and you will hear the ocean waves all night. The restaurant has good reasonably priced food. Connecting to WiFi is annoying as you constantly have to re-enter username and password. Milena at front desk was pleasant and receptive to our needs.
Séjour de 2 nuits en décembre 2023

4/10 Médiocre

Maryam, Sherman Oaks

Les points forts : Propreté
These are the pros and cons based on my experience. Pros: The property is beautiful. the rooms are beautifully designed, fantastic view, very unique. Cons: The food was below average. Uncooked chicken and horrible desert. they have limited WiFi that you can only access it in the restaurant and at the reception are, and it’s one of those annoying Wi-Fi that constantly kick you out, and you have to log back by entering user name/password every few minutes. The beach is a very small area, so if you stay more than one night you will get bored here. in order to access other beaches it is a long walk/hike from this place . The bathroom is one level lower than the room, you have to walk one level go downstairs to use it. Upon check out, they gave me a bill five times more than it should be. I only had dinner and a bottle of water and they literally charged me five times more. Make sure to check the bill and don’t just hand in your Credit Card and let them swipe. When you stay here, expect a lot of discomfort. From where the bus drops you off, you have to walk about 25 minutes to get to the property and there is no other means of transportation except overpriced horses. The hotel does not help the customers by arranging transfer.
Réponse de Equipo Cabañas Tequendama Playa Arrecifes Parque T le 27 déc. 2023
Ecohabs y Cabañas has focused its efforts on providing welfare and good experiences to guests and clients, providing quality services and products. However, sometimes there are events that cause dissatisfaction, events that we do not want to happen, but for us it is of vital importance to know them in order to take the corresponding improvement actions.We appreciate your timely comments that allow us to improve; we have socialized the facts and improvement actions were taken so that situations like these do not occur again.We are working to maintain the warmth of our service and to improve the attitudes and work skills of our employees, which is why administrative actions were taken for the attention given.Thanks to the comments we have the opportunity to improve our processes, procedures, products and services for the benefit of our guests and clients.

4/10 Médiocre

Claudia

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Die Lage ist wunderschön, aber leider war’s das auch. Bei einer so hohen Luftfeuchtigkeit und Temperatur kann man nachts ohne Klimaanlage fast unmöglich schlafen. Alles ist die ganze Zeit feucht, die ganze Anlage ist völlig in die Jahre gekommen und die Wege zwischen Rezeption / Restaurant / Unterkunft sind enorm weit (man ist klitschnass wenn man am Zimmer ankommt und wir sind beide sportlich). Es gab nur kaltes Wasser, was sicher bei den Temperaturen ok ist, aber für 200€ pro Nacht? Das Personal am Empfang hatte eine totale Leck-mich-am-Arsch Einstellung und keiner hat nur ein einziges Wort englisch gesprochen. Das Personal im Restaurant war aber sehr, sehr nett und zuvorkommend. Insgesamt würde ich auf keinen Fall nochmal hier übernachten und es auch niemandem empfehlen. Preis-Leistung ist schrecklich und dieser Ort ist wirklich nur was für absolut hitzefeste Naturliebhaber.
Séjour de 2 nuits en novembre 2023
Réponse de Equipo Cabañas Tequendama Playa Arrecifes Parque T le 27 déc. 2023
Sentimos mucho lo sucedido ya que nuestro mayor interés es responder a los requerimientos y satisfacer a nuestros huéspedes. Agradecemos sus oportunos comentarios que nos permiten mejorar; hemos socializado los hechos y se emprendieron acciones de mejora para que situaciones como estas no se presenten de nuevo. Nuestro servicio de Wi fi solo funciona en el área de restaurante y recepción, por nuestra ubicación la señal no tiene cobertura en toda la propiedad.Gracias a los comentarios tenemos la oportunidad de realizar mejoramiento a nuestros procesos, procedimientos, productos y servicios en beneficio de nuestros huéspedes y clientes.

4/10 Médiocre

Jalal

Séjour de 2 nuits en septembre 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 14 nov. 2023
Un gusto saludarle, agradecemos su calificación, lamentamos mucho los inconvenientes presentados durante su visita, su comentario es muy importante para nosotros y así poder tener acciones de mejora. Esperamos tener la oportunidad de volverle atender. Le deseamos un feliz día y pronto regreso.

10/10 Excellent

Claire

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stunning setting and amazing room
Words cannot convey how beautiful this location is! If you can, do book to go here, regardless of any concerns. The Ecohabs have a magnificent setting - we were in number 7, which is high on the hill and had a great view of the beaches and the mountains. The Ecohab was very clean and comfortable - although very hot as there is only a fan, not air con, but we were happy with that as we could open all the windows and have an all round view. The only concerns are that the restaurant doesn't have many simple meals and the service is a bit slow, but the food we had was delicious. We particularly enjoyed La Piscinita - the private beach by the Ecohabs.
Séjour de 3 nuits en août 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 22 sept. 2023
Nos alegra demasiado su comentario y calificación, lo extenderemos a todos nuestros colaboradores ya que cada uno trabaja con la mayor dedicación para hacer de la estadía de nuestros huéspedes una experiencia única e inolvidable.

8/10 Bien

Micaela

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L'esperienza è stata ottima! Sicuramente la particolarità della sua posizione, interna al parco, rende tutto più magico. Perfetta per chi ama stare a contatto con la natura e non ha bisogno di lusso, ma ha tutti i servizi necassari per il luogo. Una spiaggia molto bella e attrezzata, anche se sarebbe utile aggiungere una doccia. Sicuramente non è un luogo (tutto il Parco) adatto a chi ha problemi a camminare. Ma se ami muoverti è un posto magico!
Séjour de 5 nuits en août 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 22 sept. 2023
Siamo molto felici che tu sia rimasto con noi, grazie mille per il tuo commento, ogni giorno ci impegniamo per migliorare tutti i nostri spazi e poterti fornire i nostri migliori servizi.

8/10 Bien

Isal

Séjour de 1 nuit en août 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 22 sept. 2023
Gracias por preferirnos, para todo el equipo de trabajo fue un gusto atenderle, esperamos vuelva pronto. ¡Cuente con Nosotros Siempre!

10/10 Excellent

Evelin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Die Anlage ist traumhaft schön gelegen! Die Hütten passen sich der Umgebung perfekt an und sind über den ganzen Hügel verteilt. Das Restaurant war sehr gut und das Personal super freundlich. Am Stand sind nur die Hotelgäste, also kein Rummel. Man sollte wegen der starken Strömung nicht schwimmen, aber es gibt eine Aufsicht und wir hatten sehr viel Spaß in den Wellen in Ufernähe.
Séjour de 2 nuits en août 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 22 sept. 2023
Wir freuen uns sehr, dass Sie bei uns geblieben sind. Vielen Dank für Ihren Kommentar. Jeden Tag bemühen wir uns, alle unsere Räume zu verbessern und Ihnen den besten Service bieten zu können.

8/10 Bien

Marcel

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sehr schöne Bungaloes in herrlicher Landschaft. Topp Lage. Alle Annehmlichkeiten vorhanden. Leider fehlte das Trinkwasser in der Zimmerbar und für die Wanderung.
Séjour de 1 nuit en août 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 10 août 2023
Vielen Dank, dass Sie sich ein paar Minuten Zeit genommen haben, um unseren Unterkunftsservice zu kommentieren. Wir sorgen uns um die Gesundheit unserer Gäste, das Wasser im Park ist nicht sicher für den menschlichen Verzehr, wir raten Ihnen, Wasser zu kaufen.

10/10 Excellent

Catherine

Séjour de 3 nuits en juillet 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 10 août 2023
Nos alegra mucho que te quedaras con nosotros, muchísimas gracias por tu comentario, todos los días nos esforzamos para mejorar todos nuestros espacios y poder brindarles a ustedes nuestros mejores servicios.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juillet 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 10 août 2023
Nos alegra mucho que te quedaras con nosotros, muchísimas gracias por tu comentario, todos los días nos esforzamos para mejorar todos nuestros espacios y poder brindarles a ustedes nuestros mejores servicios.

10/10 Excellent

livia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a great time. Highly suggested to stay in the park for a night at least. This is the best place where to do it if you are not the camping type. Comfort while in the middle of Tyrona. We also got a massage at the spa which was just incredible (way above our expectations). I would go back in a heart bit. The one tiny thing to notice is that the food is not so great. Ok for a couple of meals but I wish there were other options for that. Otherwise, perfect !!
Séjour de 1 nuit en juillet 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 25 juil. 2023
Nos alegra demasiado su comentario y calificación, lo extenderemos a todos nuestros colaboradores ya que cada uno trabaja con la mayor dedicación para hacer de la estadía de nuestros huéspedes una experiencia única e inolvidable.

10/10 Excellent

Monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great resort
Séjour de 2 nuits en juillet 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 14 juil. 2023
Nos alegra mucho que te quedaras con nosotros, muchísimas gracias por tu comentario, todos los días nos esforzamos para mejorar todos nuestros espacios y poder brindarles a ustedes nuestros mejores servicios.

10/10 Excellent

Christian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everything was absolutely amazing and I would recommend this place to everyone!!!! In love with the experience...
Séjour de 3 nuits en juillet 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 8 juil. 2023
We are very pleased with your comment and rating, we will extend it to all our collaborators since each one of them works with the utmost dedication to make our guests' stay a unique and unforgettable experience. Ecohabs Tequendama Playa Cañaveral Parque Tayrona Team.

6/10 Satisfaisant

Ife

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
What I wish I knew before booking this property. The property is great for the experience of having a hut overlooking the sea. It's peaceful and quiet. But note, this place is in serious need of renovation. In my room, the electrics were faulty, bed net bent, light switches not attached to walls properly, pedal bin broken with no lid. I had no bulb in my bathroom for 2 of my 4 nights (more on that later). These things were are all manageable, however, when you consider the amount you are paying for the room, I expected better. I was also surprised that there were no toiletries, just shower gel and hand soap. Everything had to be paid for. There was no complimentary water either. You even had to pay for water at the inclusive breakfast. The customer service was very poor. Again disappointing given this was the most expensive place during my travels around Santa Marta. I informed the hotel immediately ref no lights in the bathroom, yet it was not fixed for 2 of my 4 nights. I understand things happen and I managed, but what irked me was that there was no apology or acknowledgement of the inconvenience this caused (note layout & where bathroom is). The attitude was one of 'tough luck'. This was the same attitude I encountered when my taxi driver and I waited nearly 1 hour to pay because their WiFi was so bad that I couldn't make card payment on check out. Again no apologies for the inconvenience especially to my taxi driver. Disappointing.
Séjour de 4 nuits en juin 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 8 juil. 2023
Gracias por preferirnos, para todo el equipo de trabajo fue un gusto atenderle, esperamos vuelva pronto. ¡Cuente con Nosotros Siempre! Equipo Ecohabs Tequendama Playa Cañaveral Parque Tayrona.

10/10 Excellent

maria

Séjour de 3 nuits en juin 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 25 juil. 2023
Gracias por preferirnos, para todo el equipo de trabajo fue un gusto atenderle, esperamos vuelva pronto. ¡Cuente con Nosotros Siempre!

8/10 Bien

Allie

Séjour de 3 nuits en juin 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 5 juil. 2023
Agradecemos tu calificación. Feliz día y pronto regreso. Equipo Ecohabs Tequendama Playa Cañaveral Parque Tayrona.

6/10 Satisfaisant

Abdelrahman

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Check in was super slow. It was supposed to be at 1:00 pm but I didn’t get my room ready until 3:30 pm . I had to wait close to 3 hours to get it.
Séjour de 3 nuits en mai 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 25 mai 2023
Un gusto saludarle, agradecemos su calificación y comentario, lamentamos mucho los inconvenientes presentados durante su visita, su comentario es muy importante para nosotros hemos tomado acciones correctivas de retroalimentación a nuestro equipo de recepción para que estas experiencias negativas no vuelvan a suceder, ya que por nuestros estándares de calidad nuestros huéspedes son lo más importante que tenemos y es por ustedes y para ustedes que funcionamos. Esperamos tener la oportunidad de volverle atender. Le deseamos un feliz día y pronto regreso.

8/10 Bien

diego

Séjour de 1 nuit en avril 2023
Réponse de Ecohabs Playa Cañaveral le 11 avr. 2023
Gracias por su comentario. Me alegra saber que disfrutó de su estancia. Gracias por elegir nuestro hotel.

10/10 Excellent

Antoine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome stay
Absolutely cute habitations in an amazing scenic location. Also very well located inside the Tayrona Park.
Séjour de 1 nuit en décembre 2022
Réponse de Ecohabs Playa Cañaveral le 11 avr. 2023
Agradecemos el tiempo que se tomó para compartir su experiencia con nosotros. Estamos muy satisfechos de saber que el personal causó una impresión positiva en su estadía. Esperamos verla nuevamente en un futuro no lejano.

2/10 Horrible

Mailen

Séjour de 3 nuits en mars 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 25 mai 2023
Recibe un cordial saludo de parte de todo el equipo de trabajo, para nosotros ha sido un gusto atenderle. Le deseamos un feliz día y pronto regreso.

10/10 Excellent

Jeffrey

Séjour de 2 nuits en mars 2023

2/10 Horrible

Norman

Séjour de 3 nuits en mars 2023
Réponse de Ecohabs Playa Cañaveral le 11 avr. 2023
Norman cordial saludo lamentamos la calificación que nos has dejado nos gustaría saber en qué puntos tenemos la opción de mejora. Feliz y pronto regreso.

10/10 Excellent

Lina

Séjour de 2 nuits en janvier 2023
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 14 nov. 2023
Nos alegra mucho que te quedaras con nosotros, muchísimas gracias por tu comentario, todos los días nos esforzamos para mejorar todos nuestros espacios y poder brindarles a ustedes nuestros mejores servicios.

10/10 Excellent

Gerardo

Séjour de 4 nuits en décembre 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 20 févr. 2023
Estimado Gerardo. 0Es un placer para nuestro equipo, conocer el grado de satisfacción que tuvo en su estadía, de ante mano muchas gracias por dedicarnos parte de su tiempo para dar a conocer su experiencia.

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en novembre 2022

10/10 Excellent

Omar

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Está dentro del parque Tayrona y esto hace que sea un lugar único con increíbles vistas y rodeado de naturaleza.
Séjour de 2 nuits en octobre 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 19 oct. 2022
Muchas gracias por calificar tu estadía, nos sentimos orgullosos al saber que tu estancia fue acorde a lo esperado, estamos seguros de que nuestro personal disfruto al atender tus requerimientos e inquietudes. Para nosotros sería un placer recibirte en una próxima ocasión. ¡Vuelve pronto!

10/10 Excellent

CLAUDIA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
The best
Excellent service. Beautiful place Nature Calm. Delicious food
Séjour de 4 nuits en septembre 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 4 oct. 2022
Dear Claudia, We really appreciate the time you took to share your experience with us. It is a great motivation for our team to know that we lived up to your expectations. We look forward to seeing you soon!

10/10 Excellent

Valentina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I loved my stay every second. It was truly a gateway. One thing though, don’t do laundry with them, ridiculously expensive, I was in shock
Séjour de 4 nuits en septembre 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 21 sept. 2022
It is a pleasure to greet you by this means, we appreciate your rating and comment, thank you for booking in our facilities thanks to your comment we will verify our prices to take actions for improvement. We wish you a happy and soon return. See you soon.

6/10 Satisfaisant

Claudia

Voyage en famille
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Beautiful park, nice cabins but poor services no electricity, no wifi, no jacuzzi.
Séjour de 3 nuits en août 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 7 sept. 2022
Good afternoon, dear Claudia, receive a cordial greeting. We appreciate your rating and comments, unfortunately we have had some electricity problems due to the storms we have had, the wifi service only works in the restaurant and in the reception area and the jacuzzi is now under maintenance we hope to soon have the service active. We are very sorry for the inconveniences presented during your visit. We hope to have the pleasure of serving you again. We wish you a happy and soon return.

2/10 Horrible

Thomas

Voyage en groupe
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
WARNING ! Check for additional charges. This place literally robs you at check out and you don’t see it coming & they refuse to budge. We paid more for laundry than the hotel even though we didn’t sign or agree to prices. They don’t help you get there & they leave you out to dry. It’s probably one of the worst hotels i have ever stayed in. The rooms are filthy & although yes it’s in the park it’s only 5 min drive into the park - you can stay just outside for less and way nicer. Do not stay here!
Séjour de 2 nuits en septembre 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 7 sept. 2022
Good afternoon, dear Thomas receive a cordial greeting. We appreciate your rating and detailed comment, reading your comment we have inquired about your experience the prices of the laundry are in our letter this information we have it in English and Spanish laundry service is an additional fee service, we are very sorry for the inconvenience presented during your visit. For our team has been a pleasure to serve you, we wish you a happy day.

10/10 Excellent

felix, Hollywood

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Like a piece of heaven on earth. Very quiet, great way to connect with nature, open yet private. Great friendly staff.
Séjour de 5 nuits en août 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 1 sept. 2022
Dear Felix cordial greetings.We appreciate your rating and wonderful comment for us has been a pleasure to serve you. We wish you a happy and soon return.

6/10 Satisfaisant

Maria Dolores

Voyage en groupe
Le falta mantenimiento al complejo, el desayuno es pobre
Séjour de 1 nuit en août 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 1 sept. 2022
Estimada María Dolores.Agradecemos su calificación y comentario lo tendremos en cuenta para nuestras mejoras continuas y nuevas implementaciones. Feliz y pronto regreso.

10/10 Excellent

Diana

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wunderbar
Séjour de 1 nuit en juillet 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 1 sept. 2022
Es ist erfreulich für uns, einen Kommentar wie diesen zu lesen. Wir freuen uns zu wissen, dass Ihr Aufenthalt in unserem Hotel ausgezeichnet war, wir arbeiten jeden Tag daran, das Beste für unsere Gäste zu bieten. Wir wünschen Ihnen eine glückliche und baldige Rückkehr.

6/10 Satisfaisant

Maria Dolores

Voyage en famille, Voyage en groupe
El check in nos dieron la habitacion recien a las 16.30 hs, el desayuno es un poco pobre
Séjour de 1 nuit en juillet 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 1 sept. 2022
Muchas gracias por su calificación tendremos en cuenta su comentario para nuestra mejora continua y nuevas implementaciones.

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Sehr schön, hält aber nicht den Standard
Die Lage und die Aussicht ist unübertrefflich, gerade in der Früh und am Abend hat man den Strand (picinita) für sich allein. Allerdings ist es bis zu den anderen schönen Stränden des Parks relativ weit (90 Minuten einfach). Teuquendama hat die Anlage von Aviatur übernommen, und von daher ist alles sehr schön und geschmackvoll eingerichtet. Der Service ist sehr bemüht, aber etwas unkoordiniert; wir haben erst um vier die Schlüssel bekommen und konnten erst dann zum Strand, durften dafür aber am nächsten Tag entsprechend später auschecken. Leider ist das Restaurant im Vergleich zu Aviatur deutlich schlechter geworden. Das Essen ist für kolumbianische Verhältnisse teuer und nicht wirklich gut, d.h. vor allem nicht frisch. Auch beim Kaffee ist deutlich Luft nach oben, aber Alternativen gibt es freilich keine.
Séjour de 1 nuit en juillet 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 1 sept. 2022
Wir freuen uns, Sie begrüßen zu dürfen und danken Ihnen, dass Sie sich die Zeit genommen haben, unser Hotel zu bewerten. Ihre Kommentare und Rückmeldungen sind für uns sehr wertvoll und motivieren uns, weiterhin den besten Service zu bieten. Wir werden Ihr Feedback bei unseren kontinuierlichen Verbesserungen berücksichtigen. Glückliche Rückkehr.

8/10 Bien

Vanessa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente
El hotel es excelente, cuenta con muy buenas instalaciones y el personal es muy atento, desde las personas que te atienden en la recepción hasta el celador. La vista y la tranquilidad fueron magnificas. La playa queda a unas pocas escaleras caminando. A mejorar: debería existir una mayor variedad en la comida y cocteles en el restaurante.
Séjour de 1 nuit en juillet 2022
Réponse de Vincent le 26 juil. 2022
Muchas gracias Vanessa por tu feedback, fue un placer recibirte en los Ecohabs Tequendama dentro del Parque Tayrona. Es importante recibir feedback para seguir mejorando nuestro servicio.

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nos encantó. El lugar es increíble, se encuentra dentro del parque y la vista y estar rodeados de naturaleza es inigualable. Puedes llegar en vehículo hasta el estacionamiento del hotel, lo que lo hace muy cómodo. Las instalaciones de las ecohabs están increíbles. La comida del restaurante está bastante rica y la atención es excelente. Un lugar super recomendado.
Séjour de 1 nuit en juillet 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 18 juil. 2022
Thank you very much for rating your stay, we are proud to know that your stay was as expected, we are sure that our staff enjoyed taking care of your requirements and concerns. It would be a pleasure for us to welcome you next time, come back soon! Ecohabs & Cabañas Parque Tayrona Team.

10/10 Excellent

Mario

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I made a reservation for an Ecohab at Cañaveral but I changed it to Arrecifes at the park because I wanted to stay close to friends who had camped there. The process to change my reservation was very friendly and easy. The staff at Cañaveral helped me to change my accommodation very easily and they were very honest. They explained me with detail the advantages and disadvantages for each location and differences between the ecohabs at Cañaveral and Cabins at Arrecife. The staff at Cañaveral guided us and helped us to find a transportation to move to Arrecife. At Arrecife we were well welcomed by Don Francisco, he was always attentive to our needs and was very friendly and nice. The Cabin was clean, had a good bed to rest and clean bathroom. Around the place you can find a restaurant with delicious food and drinks, camping area and public restrooms. The park does not have power service between 10 pm to 6 am., so the cabin does not have fan at night which makes the room warm. The Cabin is in the middle of the jungle so you can find some mosquitoes, insects and bugs inside the cabin. The bed does not have veils. The place is beautiful but you will be in the middle of the jungle and the accommodation respect the nature. The Cabins at Arrecifes do not have sea view, but you are closer to swimming beaches, and Arrecifes location reduces the trip to Cape San Juan on 1 walking hour. The staff was very friendly at this place.
Séjour de 2 nuits en juin 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 13 juil. 2022
Receive a warm greeting from our team, for us it was a pleasure to serve you. Thank you for your visit, your rating and the time you have taken to tell us in detail your experience, our goal is to provide a unique and unforgettable experience while respecting our environment. We hope to have the pleasure to serve you again in your next visits. See you soon.

10/10 Excellent

Juan

Séjour de 4 nuits en juin 2022
Réponse de Equipo Ecohabs Playa Cañaveral Parque Tayrona le 13 juil. 2022
Estimado Juan es gratificante para nosotros leer un comentario de este tipo, nos complace saber que su estadía en nuestro hotel fue excelente, gracias por su calificación, trabajamos día a día para brindarle lo mejor a nuestros huéspedes. Le deseamos un feliz y pronto regreso.