Extérieur

Avis sur Indai Aquasports and Resort

2.5 out of 5
Indai Aquasports and Resort
Barangay Ocoy, Santa Fe, Cebu

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 13 avis sur 17." "
Note des voyageurs de 8 (Bien), d’après 1 avis sur 17." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 17." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 17." "
Note des voyageurs de 2 (Horrible), d’après 1 avis sur 17." "

9,2/10

Propreté

9,4/10

Personnel et service

9,4/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

9,2/10

Écoresponsabilité

Avis

10/10 Excellent

Jennifer

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I really enjoyed my stay here. The hotel is about 5-10 min drive (tricycle) away, and the ride to town is also only around 10 min (30php). The owners Nicky & Reto and the hotel staff were super friendly and helpful. Their hospitality made this place even more amazing. The beach and water right at the hotel front are very nice. Would recommend to stay here. Thank you again to Reto & Nicky (unfortunately I did not get to say goodbye - hope to see you again!) bye bye & auf Wiedersehen
Séjour de 6 nuits en avril 2024
Réponse de In Dai Team le 30 avr. 2024
Thank you very much for spending your time leaving us a good review and best recommendation, looking forward to your next visit to Bantayan Island.Sincerely,

10/10 Excellent

Andrew

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de In Dai Team. le 4 avr. 2024
Thank you very much for giving us 5 scores.

2/10 Horrible

Miko

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Réponse de Nicky le 19 mars 2024
Our Dormitory type rate (8 bunkbeds) is good for 8 people, which means including children. Our Garden room rate is good for 2 persons, more than that we apply an extra person charge per night per head. Each room has no kitchen and we do not have a common kitchen that our guests can use, to bring you own butane gas stove is not possible too, like what you brought, however, we offer cooking service with a cooking charge, besides we have a good restaurant to offer.Your actual booking is for 10 persons. You arrived with 12 adults and 6 children, we reconsidered 4 children when you declared them, FREE OF CHARGE, but all the children are 6. All accommodation establishments have their policies to respect and follow.We keep our standards high in a European way, we apologize if our place does not fit you.By the way, our neighbor whom you asked to cook your food was looking for her food tupperware.

10/10 Excellent

aurelio, powhatan

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff and the owners
Séjour de 3 nuits en février 2024
Réponse de InDai le 1 mars 2024
Thank you very much for spending your precious time leaving us review. Looking forward to your next planned visit in Bantayan Island.Truly yours,InDai Team

8/10 Bien

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was nice, very clean. The food in the restaurant was very good. Stayed 5 nights and ate there almost every day. Pasta dishes are very good. Also, water for drinking was always available. I would stay again.
Séjour de 5 nuits en février 2024
Réponse de In Dai Team le 26 févr. 2024
Thank you very much for spending your precious time to leave us review. We greatly appreciated your feedback. Looking forward to your next planned trip in Bantayan Island.

6/10 Satisfaisant

Magnus

Les points forts : Propreté
Clueless management
I booked this place partly because it says that they have a gym in the Hotels.com app. There is no gym, and the owner seemed surprised but also did not care. They also did not have any idea about the 265 peso beverage credit that was my Silver benefit when I booked the room. Unacceptable. Apart from that the place is OK to stay for a few nights. The beach is nice. They seem very proud over their homemade bread. Its really nothing special. Way too much flour.
Séjour de 2 nuits en février 2024
Réponse de Nicky le 18 févr. 2024
We apologize for the inconvenience regarding the gym information. Our resort is affiliated with Expedia, where we accurately listed gym facilities as nearby, not on-site. We regret any misunderstanding regarding the beverage credit and strive to improve guest experiences. Let me clarify again with Expedia about this CREDIT benefits since we fully understood that CREDIT is room charge and not FREEBIE at all. We appreciate your feedback on our amenities and will address it accordingly.Muchmore, I personally talked to you right away about the gym listing that it was NEARBY. We listen and we care any concerns of the guests. Besides, my husband offered his private gym to you but you refused.But thank you for your feedback,

10/10 Excellent

Paul

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff the really care
Séjour de 5 nuits en janvier 2024
Réponse de In Dai Team le 29 janv. 2024
Thank you very much. Looking forward to your next visit here in Bantayan Island.Cheers.

10/10 Excellent

Allen

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Foods are fantastic! Owners really make you at home and comfortable. Ambiance are everything! Definitely come back again!
Séjour de 5 nuits en septembre 2023
Réponse de Indai Nicky le 30 sept. 2023
Thank you very much for letting us know your feedback. Looking forward to your next visit. Keep safe.Danke,Nicky and Indai Team

10/10 Excellent

raymond

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2023
Réponse de NIcky le 28 juin 2023
Thank you very much for letting us know that we exceeded your expectations. Looking forward to see you again .NickyOperations.

10/10 Excellent

Ronald

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, quiet, hot water shower, great beach, only mild dissapointment is the lack of wifi in the rooms.
Réponse de Nicky le 19 mars 2023
Thank you. We hear you. We already installed FREE WIFI in Deluxe Rooms as of this writing Mrach 19, 2023.. The internet access in the restaurant still exists.

10/10 Excellent

Rick

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location
Clean, cool and comfy.
Séjour de 4 nuits en mai 2022
Réponse de Nicky le 25 juin 2022
Thank you very much! Looking forward to see you again on your next planned trip.

6/10 Satisfaisant

Linus

Les points forts : Personnel et service
The hotel was OK. Not much more. I could miss some chairs and table inside and no free soap or things like that. Can be good to know if you are travelling to bring your own. But the best thing was the nice staff and the good food.
Séjour de 5 nuits en avril 2022
Réponse de Nicky le 13 mai 2022
Thank you for your review. Chairs and tables are in Balcony to give more space of the room. Bar soaps are always supplied except for laundry use. Above all, we are glad for your feedback. Keep safe.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Im so pleased with their treatment of me and to other guest, who need assistance. They’re so respectful a big thumbs up to all the crew’s 😊 i will definitely be back soon 💪 thank you very much
Séjour de 1 nuit en mars 2021
Réponse de Indai le 11 avr. 2021
Thank yoi and looking forward to welcome you and your family again. Keep safe.

10/10 Excellent

Voyageur vérifié

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Brand New resort in Santa Fe Bantayan. Very clean toilet and bathroom, spacious villa/cottage which can accommodate 8 persons per villa, however the resort limits the capacity of four to keep and maintain the cleanliness in European way. Breakfast is excellent, fresh brewed coffee has been served and included in room rates. Just few steps to the beach. You can enjoy kayak and stand up paddle 150/hour. The property is PWD friendly also. They have PWD villa, I believed they are the only resort in Bantayan Island which is PWD friendly. Customer service oriented staffs. Well trained. What amazed me that they also have Honeymoon Suite fully furnished apartment serviced type with seaview. Half of the property is powered by solar energy specially the HoneyMoon Suite and Restaurant. If you are looking for a private and quiet holiday, this property is highly recommended. Their restaurant serves Filipino food, traditional Italian pasta, European breakfast. The big plus is their FRESHLY BREWED COFFEE, you can only find the best coffee here when you are in Bantayan. Their restaurant is run by COFFEE CORNER by Indai. Day and Night guards are on site.
Séjour de 1 nuit en février 2021
Réponse de indai le 11 avr. 2021
Thank you. We are glad to hear from you. Looking forward to welcoming you again.