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Avis sur Motel 6 Santa Clara, CA

2 out of 5
Motel 6 Santa Clara, CA
3208 El Camino Real, Santa Clara, CA

Avis

6,6
Note des voyageurs de 10 (Excellent), d’après 219 avis sur 944." "
Note des voyageurs de 8 (Bien), d’après 255 avis sur 944." "
Note des voyageurs de 6 (Satisfaisant), d’après 204 avis sur 944." "
Note des voyageurs de 4 (Médiocre), d’après 119 avis sur 944." "
Note des voyageurs de 2 (Horrible), d’après 147 avis sur 944." "

7,0/10

Propreté

7,2/10

Personnel et service

6,2/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,6/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

8/10 Bien

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
It's a motel, right? Not an five star hotel.
I had to spend 5 days in Sunnyvale for a training session. I barely was present at the motel, I just needed a place to shower and sleep. Nothing to be disapointed of, I showered and slept. I would do it again if it had to be so. Paying wifi a shame with regards that you can have free wifi in almost every restaurant you get ... The pool was to small to actually swim, and too cold to be a pleasant place to chill. But I didn't find anything cheaper elsewhere, it still sounds like a best deal if you don't plan to spend lot of time on site and you don't care about tons of facilities.

4/10 Médiocre

Christopher

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté et équipements
We stayed for a night and the room smelled like cigarettes. The sink didnt work properly sprayed us everywhere.
Séjour de 1 nuit en mai 2024
Réponse de GM Motel 6 Santa Clara le 27 mai 2024
We're sorry you were unhappy with your stay - we'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Shawna Shawn

Les points forts : Équipements
I experienced no issues!
Séjour de 2 nuits en mai 2024
Réponse de GM Motel 6 Santa Clara le 27 mai 2024
Thank you Shawna! I will share your response with the rest of the team! Please remember us on your next visit to Santa Clara!

10/10 Excellent

Shawna Shawn

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was fine I’m disabled but had an upper level room
Séjour de 1 nuit en mai 2024
Réponse de GM Motel 6 Santa Clara le 27 mai 2024
Thank you Shawna! I am sorry we could not accommodate a downstairs room when you arrived but am relieved it did not pose an issue for you. I will share your response with the rest of the team! Please remember us on your next visit to Santa Clara!

8/10 Bien

Yalaj

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The place was good, easy checkin.
Séjour de 1 nuit en mai 2024
Réponse de GM Motel 6 Santa Clara le 24 mai 2024
Thank you so much for the good review Yalaj. We appreciate you taking the time to respond to our review request and are happy to hear that we were able to provide a positive experience for you. We look forward to your next stay at Motel 6 Santa Clara

4/10 Médiocre

Benjamin

Les points faibles : Personnel et service
Séjour de 2 nuits en mai 2024
Réponse de GM Motel 6 Santa Clara le 23 mai 2024
Thank you for taking the time to give us your review Benjamin. We are sorry to see that we did not meet expectations for your stay. Hopefully will consider to give us another opportunity for a good impression.

2/10 Horrible

Son

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very dirty
Séjour de 1 nuit en mai 2024
Réponse de GM Motel 6 Santa Clara le 23 mai 2024
Thank you for taking the time to give us your review Son. We are sorry to hear that our room condition did not meet expectations. Hopefully you will give us another chance in the future to make a better impression.

4/10 Médiocre

Hong thi

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
They need to put show mat
Séjour de 9 nuits en mai 2024
Réponse de GM Motel 6 Santa Clara le 24 mai 2024
Thank you for taking the time to give us a review. We are sorry to read that we were unable to provide you the best experience. Hopefully you will consider giving us another chance on a future visit to Santa Clara.

10/10 Excellent

Jessica

Voyage en famille
Excelent
Séjour de 3 nuits en mai 2024
Réponse de GM Motel 6 Santa Clara le 20 mai 2024
Thank you so much Jessica! I will share your words of encouragement with the staff. We look forward to your next stay with us at Motel 6 Santa Clara!

6/10 Satisfaisant

Chandra

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de GM Motel 6 Santa Clara le 23 mai 2024
Thank you for taking the time to give us your review Chandra. We look forward to your next stay.

10/10 Excellent

frank

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The check in process was very simple and front desk was very friendly . She explained everything easily and I found parking right in front of my room! Great experience!
Séjour de 1 nuit en mai 2024
Réponse de GM Motel 6 Santa Clara le 16 mai 2024
Thank you so much for the encouraging comments Frank! We look forward to your next stay with us at Motel 6 Santa Clara!

10/10 Excellent

Tina, San jose

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I didnt like the laundry room conditions. They need updated machines and desperately need remodeling.
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Tina,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

morales

Police checking homeless at the parking lot all nite
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Médiocre

sanjeev

Voyage d’affaires
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lot of noise
Séjour de 2 nuits en mai 2024
Réponse de Brand Experience Team le 20 mai 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 Horrible

Wai kin

Les points faibles : Infrastructures et conditions de l’hébergement
No hair dryer
Séjour de 1 nuit en mai 2024
Réponse de GM Motel 6 Santa Clara le 9 mai 2024
While we do not equip our rooms with hair dryers they are available to borrow from the Front Desk. I am sorry if those were all lent away when you asked us for one. Hopefully you will consider us on your next visit to Santa Clara.

10/10 Excellent

Mariana Doralice

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Good
Séjour de 1 nuit en avril 2024
Réponse de GM Motel 6 Santa Clara le 9 mai 2024
Thank you so much! We look forward to your next stay with us at Motel 6 Santa Clara!

10/10 Excellent

Sri Harsha, San Jose

Voyage d’affaires
Les points forts : Propreté et personnel et service
Just as described. Good value for money.
Séjour de 2 nuits en mai 2024
Réponse de GM Motel 6 Santa Clara le 9 mai 2024
Thank you so much for your stay! I will share your kind words with my staff. Looking forward to your next stay with us at Santa Clara!

6/10 Satisfaisant

George

Les points forts : Propreté
Les points faibles : Infrastructures et conditions de l’hébergement
No mini refrigerator or a coffee machine. The room cleanliness was average.
Séjour de 1 nuit en mai 2024
Réponse de GM Motel 6 Santa Clara le 7 mai 2024
I am sorry to hear that your impression of our property was less than ideal. It is true we do not have in room coffee machines and we never have at this location. Only the rooms that are listed as having a refrigerator will have a refrigerator and those rooms have a higher price point than rooms that will not have that amenity item. Hopefully we can make a better impression on your next visit to Santa Clara.

4/10 Médiocre

Rende

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Brand Experience Team le 17 mai 2024
Hi Rende, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 Excellent

Martin

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s probably the best room I’ve stayed in, clean and quiet. The people there were very nice and more importantly they allow dogs which was really good. I enjoyed my stay.
Séjour de 3 nuits en mai 2024
Réponse de GM Motel 6 Santa Clara le 7 mai 2024
Thank you so much for your review! I will share your appreciation with the rest of the staff here. We look forward to your next visit Martin!

8/10 Bien

Ke

Voyage d’affaires
Les points forts : Personnel et service
.
Séjour de 4 nuits en avril 2024
Réponse de Nancy Y. le 14 mai 2024
Thank you for positively rating your stay!!Nancy Y.#Team6

2/10 Horrible

Efrain

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Worst hotel I stayed at.
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 14 mai 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Bien

jeffrey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My recent stay wasn’t nice, they gave me a handicapped room and the bed was so small. I had a hard time sleeping in it
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 14 mai 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Guillermo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I always enjoy my stay at the hotel.
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 14 mai 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Médiocre

Jose

Séjour de 1 nuit en avril 2024

10/10 Excellent

Juan Jose

Les points forts : Infrastructures et conditions de l’hébergement
It's a great spot to get a night if you are traveling above Bay Área
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 29 avr. 2024
Hi Juan Jose, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

2/10 Horrible

Darlene

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage avec des animaux de compagnie
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
I am a family of 5, with 3 children under the age of 15 yrs old, they put us alll the way in the back of the property! Which felt so unsafe, people walking around everywhere at night, and terrible noises all night! Then the shower, was so hard to pull out the knob and turn it on my 13’yr old couldn’t even turn the thing on!
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 29 avr. 2024
Hi Darlene, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

10/10 Excellent

Maxim

Séjour de 1 nuit en avril 2024
Réponse de GM Motel 6 Santa Clara le 23 mai 2024
5 out of 5! Thank you so much for taking the time to give us your review Maxim. We look forward to your next stay.

8/10 Bien

Laura

Voyage en famille
Overall it was a last minute trip but not what I pictured when I seen pictures online but other then that it was clean and comfortable
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi Laura, We are glad you had a great experience and appreciate your feedback! Maz K.#Team6

10/10 Excellent

Arcadia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Pet friendly
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi Arcadia,Thank you for the amazing review!Maz K.#Team6

10/10 Excellent

Arcadia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly and easy experience
Séjour de 1 nuit en avril 2024
Réponse de Brand Experience Team le 22 avr. 2024
Hi Arcadia,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Nicholas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was an awesome stay at motel 6 the property was nice and the room was awesome I really enjoyed my stay there
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 17 avr. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Horrible

Teresa

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I booked a queen size bed and I got a twin bed with a restroom that was beaten up with the broken shower head and water was everywhere. It was a terrible visit. Dog area had pooped everywhere.
Séjour de 1 nuit en avril 2024
Réponse de Nancy Y. le 17 avr. 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

8/10 Bien

Tony

Séjour de 1 nuit en avril 2024
Réponse de GM Motel 6 Santa Clara le 23 mai 2024
Thank you for taking the time to give us your review Tony. We look forward to your next stay.

6/10 Satisfaisant

Joe Pious Jude

Les points forts : Infrastructures et conditions de l’hébergement
Xyz
Séjour de 12 nuits en mars 2024
Réponse de Brand Experience Team le 11 avr. 2024
Hi Joe,Thank you for positively rating your stay!Lilith#Team6

6/10 Satisfaisant

Tien

Les points faibles : Personnel et service
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 12 avr. 2024
Hi GeorgeThanks for your review, we really appreciate the support. Lilith#Team6

6/10 Satisfaisant

Manuel R

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Too much noise
Séjour de 7 nuits en mars 2024
Réponse de Brand Experience Team le 11 avr. 2024
Hi ManuelThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

elian

Séjour de 1 nuit en mars 2024
Réponse de GM Motel 6 Santa Clara le 23 mai 2024
5 out of 5! Thank you so much for taking the time to give us your review Elian. We look forward to your next stay.

8/10 Bien

Nou

Voyage en famille avec de jeunes enfants
Motel is close to many restaurants. It is on safe area.
Séjour de 2 nuits en mars 2024
Réponse de Brand Experience Team le 2 avr. 2024
Hi Nou, Thank you for positively rating your stay!Natalie #Team6

10/10 Excellent

JUAN FERNANDO

Séjour de 4 nuits en mars 2024

2/10 Horrible

Michele

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was so dirty, you could have stayed on the streets and been cleaner. Nasty sink and tub. Hotel staff was heartless. Pool was disgusting. Overall…trash hotel!
Séjour de 1 nuit en mars 2024
Réponse de GM Motel 6 Santa Clara le 21 mars 2024
Hi Michele, I am so sorry that you were not happy with your stay. You accuse the staff of being "heartless" and I am curious as to what you meant by that?

6/10 Satisfaisant

Bao

The room has bad smell
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 25 mars 2024
Hi Bao, We are glad you enjoyed your stay!Maz K.#Team6

2/10 Horrible

Abhijit

Voyage d’affaires
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would give this Motel 6 zero stars if I could. My experience was unacceptable on multiple levels. My initial room was horrifying. It reeked of cigarette smoke, even though it was supposedly a non-smoking room. There were stains on the sheets, hair in the bathroom, and a general feeling of uncleanliness. I immediately went back to the front desk to request a different room. Sadly, the second room wasn't much of an improvement. While the smoke smell was less intense, there was still a lingering odor. The room still felt grimy, with questionable marks on the walls and a dusty feel to the furniture. I understand Motel 6 is a budget option, but this was beyond basic standards of cleanliness. I will not stay at this location, or likely any Motel 6, again.
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 25 mars 2024
Hi Abhijit,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

10/10 Excellent

Starr

Great
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 25 mars 2024
Hi Starr,Thank you for the perfect rating!! Maz K.#Team6

10/10 Excellent

Mirna

Les points forts : Infrastructures et conditions de l’hébergement
Excellent service, rooms are clean, everything so accessible.thanks
Séjour de 2 nuits en mars 2024

8/10 Bien

Harry

Séjour de 1 nuit en mars 2024

8/10 Bien

Mark

Voyage d’affaires
Les points forts : Propreté et personnel et service
Les points faibles : Équipements
The rooms are clean. Wish there was a fridge. People staying there look out for each other. A positive thing.
Séjour de 2 nuits en mars 2024
Réponse de Nancy Y. le 22 mars 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Horrible

Raghav

Les points faibles : Propreté et équipements
Not clean
Séjour de 1 nuit en février 2024
Réponse de Brand Experience Team le 11 mars 2024
Hi Raghav,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 Excellent

Jack

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Vj was amazing as always. She's my favorite person that works the front desk
Séjour de 1 nuit en mars 2024
Réponse de Brand Experience Team le 11 mars 2024
Hi Jack, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6