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Avis sur South Shore Inn

2.5 out of 5
South Shore Inn
2047 Cleveland Rd, Sandusky, OH

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 428 avis sur 927." "
Note des voyageurs de 8 (Bien), d’après 359 avis sur 927." "
Note des voyageurs de 6 (Satisfaisant), d’après 91 avis sur 927." "
Note des voyageurs de 4 (Médiocre), d’après 30 avis sur 927." "
Note des voyageurs de 2 (Horrible), d’après 19 avis sur 927." "

8,8/10

Propreté

8,8/10

Personnel et service

8,2/10

Équipements

8,2/10

Infrastructures et conditions de l’hébergement

8,4/10

Écoresponsabilité

Avis

10/10 Excellent

Isabelle

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2019
Réponse de Manager le 25 août 2019
Thank you for staying with us at South Shore Inn, the five star review and kind words. We are glad to hear that you had an enjoyable stay with us and were able to utilize all that we have to offer on your trip to Cedar Point and Sandusky. We work hard to provide a pleasant guest experience for everyone and i am so glad you noticed all our hard work As we are a family owned, independent hotel, customer satisfaction is a top priority for us, we heavily rely on word of mouth and reviews like yours to compete with all the franchised properties around us. I will certainly share this with everyone, from our Front Desk staff to our Housekeepers. Thank you for helping keep us the number 1 independent hotel in the area! We appreciate your feedback and hope to see you back again soon. The South Shore Inn Family

6/10 Satisfaisant

Annie, St-André-Avellin, Québec, Canada

Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Pour le prix ok
La chambre était ok mais il y avait une senteur désagréable.
Séjour de 1 nuit en octobre 2017

10/10 Excellent

Debra

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Seet man at front desk for check in. While we were getting things out of the car an employee asked if we needed any help taking stuff in. Very quiet spot and easy parking.
Séjour de 1 nuit en mai 2024

8/10 Bien

Melissa, Corunna

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

Jon

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was very nice and clean. Staff was amazing and close to Cedar Point, convention center, shopping, and food. Will be back i come back to town.
Séjour de 2 nuits en avril 2024

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
it was a great place to watch the total ecclipse of the sun and the staff were great
Séjour de 2 nuits en avril 2024

10/10 Excellent

lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The young man who greeted us was kind and helpful. He suggested several places to have dinner and even printed out a map we could follow. I must admit that when we first pulled up, I was taken aback by several of the neighbors' metal gates across their front doors. But our stay was happily uneventful. Our room was so clean, with new carpeting, tile and other fixtures. We had a simple but nice complimentary breakfast in the morning and met oodles of people from all over the US, here to see the eclipse. Then we headed out to explore more of the area!
Séjour de 1 nuit en avril 2024

8/10 Bien

Julian

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

Stan

Voyage en famille
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
No Hassle
Séjour de 2 nuits en avril 2024

6/10 Satisfaisant

Ronald

Voyage d’affaires
Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 1 nuit en février 2024

4/10 Médiocre

Mindy

Voyage en famille
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The staff were friendly and check in was simple. But they keep the lobby door locked so you have to call to be let in. The worst part was we found bedbugs!
Séjour de 1 nuit en janvier 2024

2/10 Horrible

Mary

Voyage en famille
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The room was freezing. I asked for extra blankets, as my daughter and I were sharing the room. They only gave me one. I asked for a second. After turning the heat up, we were still freezing. I called back to ask for blankets, they said they would only give us two extra per room. I am so fustrated I chose this awful place … I don’t know how they have 8 stars!! Never again!!!!

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement

6/10 Satisfaisant

Jessica

Voyage en famille
Les points faibles : Personnel et service
When I booked, it said that my card would not be charged until check in. I had planned on using a different card than the one I used to reserve the room. When I got there and presented the front desk person with my preferred form of payment, he said that they already charged my card 2 days before. He then proceeded to argue with me and refused to refund my card and run the other one. He said the reserve now pay later was an Expedia thing and he did not have to honor it. I was quite irritated.
Séjour de 1 nuit en octobre 2023

8/10 Bien

Jamie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Room next to ours was loud making noise all night
Séjour de 2 nuits en novembre 2023

8/10 Bien

TONYA

Séjour de 3 nuits en octobre 2023

10/10 Excellent

Keith, fremont

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent room, for the price and very close to Cedar Point Amusement Park.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Garret

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I liked that u got free breakfast with ur stay
Séjour de 1 nuit en octobre 2023

8/10 Bien

Angela

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient and near the park. Staff was nice.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Jadyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en octobre 2023

6/10 Satisfaisant

Xiaohua

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The TV, phone and lamp were not in working condition. The guests next door were very loud after midnight but we have no way to reach the front desk.
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Kiara

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice, right next to the park. Can’t wait to stay next weekend,
Séjour de 1 nuit en octobre 2023

10/10 Excellent

Gino

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good location to Cedar Point, nice pool/hot tub, great for kids, good value.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

cesar

Séjour de 2 nuits en août 2023

10/10 Excellent

Charles

Séjour de 1 nuit en octobre 2023

8/10 Bien

Christoph

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loud trains passing by
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Larry

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms were clean and met our needs. We stayed on 2 legs of our trip and both times there were no issues. Very close to restaurants and motorcycle friendly.
Séjour de 1 nuit en septembre 2023

10/10 Excellent

Gillian

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very nice, and the rooms were basic but clean. We just needed a place to crash while we were visiting cedar point. This was perfect as it was affordable and was only 5 minutes away from the park.
Séjour de 2 nuits en octobre 2023

10/10 Excellent

Julie

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good choice for a Cedar Point stay.
Hotel staff barely spoke two words to me but the room was clean and comfortable. It was a little strange that we couldn’t access the hotel lobby from our hallway and had to go outside but the area was quiet and the price was right. It’s an older hotel for sure and could use some updating but I would stay again.
Séjour de 1 nuit en octobre 2023

4/10 Médiocre

Jihye

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

10/10 Excellent

James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023

6/10 Satisfaisant

Zack

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
$160 room should not have a bed that uncomfortable.
Séjour de 1 nuit en septembre 2023

8/10 Bien

Laurie

Voyage en famille
Les points forts : Propreté et personnel et service
Séjour de 2 nuits en septembre 2023

8/10 Bien

Tina

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023

8/10 Bien

Michelle

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Location is great, rooms were nice only complaint is the breakfast (my party doesnt eat pancakes) my plain bagel choice was almost stale, get rid of hostess donuts and cheap treats and add eggs and bacon or sausage for a perfect review.
Séjour de 2 nuits en septembre 2023

10/10 Excellent

Steven

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Southshore Inn is a great choice when visiting Cedar Point. It's located just outside the entrance to the park. The Inn was very clean and comfortable. Fridge, microwave, bright vanity, great shower pressure, comfortable beds w/ three pillows each. We didn't eat the breakfast and the pool was closed for the season, so I can't rate those things.
Séjour de 1 nuit en septembre 2023
Réponse de Management le 23 sept. 2023
Thank you for your review we really appreciate it, we will be sure to share this feedback with our team

10/10 Excellent

William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My stay was fine. Enjoyed the jetted tub in the bathroom
Séjour de 2 nuits en septembre 2023
Réponse de Management le 23 sept. 2023
Thank you for your review we are glad you enjoyed your stay with us and hope to see you again soon

10/10 Excellent

Martin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We will definitely be back.
Séjour de 1 nuit en septembre 2023
Réponse de Management le 23 sept. 2023
Thank you for your review we are glad you enjoyed your stay with us and hope to see you again soon

10/10 Excellent

Katelynn

Séjour de 1 nuit en septembre 2023
Réponse de Management le 23 sept. 2023
Thank you for your review we really appreciate it!

8/10 Bien

monica

Séjour de 1 nuit en septembre 2023
Réponse de Management le 23 sept. 2023
Thank you for your review we really appreciate it!

4/10 Médiocre

Amy, Philadelphia

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
This property is dirty and in somewhat poor condition! I found a cookie behind my bed. There were bugs coming up from the sink and there was little hot water. Also, the toilet needs to be flushed 3 times just to get toilet paper down! It’s loud at night hearing the train that is so close by. I feel a bit sad having to write this review because the person that checked us in was so nice and welcoming. Most reviews that I read prior to staying were positive hence the reason why I stayed! Sadly, this is an honest review on this property. I would never stay again
Séjour de 3 nuits en septembre 2023
Réponse de Management le 23 sept. 2023
Thank you for your review, we apologize about your experience and will work hard to fix the things you identified, we hope you give us another opportunity in the future to turn this experience around

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Management le 23 sept. 2023
Thank you for your review we are glad you enjoyed your stay with us and hope to see you again soon

2/10 Horrible

Abbey

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Not much to.like about the property. Stayed for 2 days room never cleaned, blood and bugs in the tub, no soap in the dispenser. Lights flickered when they worked. Was not a very clean establishment and not worth the money they charge.
Séjour de 2 nuits en septembre 2023
Réponse de Management le 3 sept. 2023
Thank you for taking the time to leave us a review! We are sorry to hear that this happened during your stay. We try to provide a clean and pleasant experience to all of our guests. We would have been happy to take care of any issues you had with your room had you notified us at any point during your stay. Regardless, we will make our housekeeping staff aware of the issues you had with this room; however, there is not much else we can do when we were notified when you were checking-out. Though, we did offer a discount on your stay and we once again apologize for the inconvenience.

10/10 Excellent

Nick

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property! Very accommodating. Thank you!
Séjour de 1 nuit en septembre 2023
Réponse de Management le 3 sept. 2023
Thank you for taking the time to leave us a review! We appreciate all the kind words and would love to have you stay with us again in the future!

10/10 Excellent

Andrew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and close to cedar point
Séjour de 2 nuits en août 2023
Réponse de Management le 3 sept. 2023
Thank you for taking the time to submit your review! We hope to see you again!

10/10 Excellent

Stefan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great place to stay
Great place to stay family friendly and nice staff. Will return!
Séjour de 2 nuits en août 2023
Réponse de Management le 3 sept. 2023
Thank you for taking the time to submit your review! We hope to see you again!

10/10 Excellent

Amber

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The pool and hot tube was great
Séjour de 3 nuits en août 2023
Réponse de Management le 3 sept. 2023
Thank you for taking the time to submit your review! We hope to see you again!

10/10 Excellent

Heather

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very convenient location. Well maintained property. Room was clean and bedding looked new. Pool and hot tub clean and maintained. I would stay here again.
Séjour de 2 nuits en août 2023
Réponse de Management le 3 sept. 2023
Thank you for taking the time to submit your review! We hope to see you again!

10/10 Excellent

Desiree

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Recommend
It was great! Easy check-in, greeted with a friendly smile and best night of sleep I’ve had in quite some time. #muchneeded
Séjour de 1 nuit en août 2023
Réponse de Management le 3 sept. 2023
Thank you for taking the time to submit your review! We hope to see you again!

10/10 Excellent

Tammy

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great staff and breakfast. Pool and hot tub were very clean and well kept. Rooms could use a little updating but otherwise very satisfied with my stay. Definitely will be staying there again!
Séjour de 3 nuits en août 2023
Réponse de Management le 27 août 2023
Thank you for taking the time to leave us a review! We are grateful for the kind words and are glad to hear that you enjoyed your stay! We hope to have you stay with us again in the future!