First of all about boutique hotel is a complete stretch of the truth. When we arrived the outside was old cracked and the Stucco on the side was falling off we. We checked in and when I went to use the elevator, it was old outdated, and there were faded parts of paint everywhere. we went into our room which looked like a jungle full of plastic, dusty, dirty flowers, and plants. The room smelled stale, and it was hard to hear each other from the traffic on the freeway right next to the hotel. We decided to go and check out the pool, but we’re sad to find that it had a layer of sand on the bottom and the patio furniture did not look like it had been taken care of. We ended up going to the store to buy air freshener because the hotel room smelled so stale. When we went to go to bed, we turned off the lights and could see light , all around the outside door because the sealing of the door was so bad that there were gaps and bugs crawling through. The next morning, I went outside to get something from my car and noticed that every garbage can along the inside of the wall was overflowing with trash, and there was trash all over in between them on the ground. It was at that point we made the decision that this was not the hotel for us, when we went to check out, we were not asked why we were checking out early or how our stay was. It was as if they didn’t care we were leaving. We tried to call and get a refund and the general manager lied to us about who they were.
