I booked this property with the option to pay at my arrival, we drove for 2 ours and when we finally arrived our reservation was cancelled because they try to charge my cc in the morning. No call, no email to tell us nothing. At the gate it was a mess to contact the owner and when she told us that our reservation was cancelled her solution was to book another apartment of her at double the price. Looks like is a scam she us to do as after you are there at night is impossible to find another place to stay.
Ek lugar en general, muy bonito, el apartamento en si, tenia el baño sucio, y mal olor, sin wi fi ,algunos muebles dañados . FaÄșta de toallas, y las q estaban, demasiado pequeñas. No habia toallas para ir a la playa. No habia servicio de limpieza.
El lugar en si es impresionante, el apartamento, bonito, pero sin wifi, los baños sucios con moho en la pared, sin toallas para la playa, los cuchillos sin filo, y las de la habitacion son sumamente pequeñas y delgadas. No hay servicio de limpieza, ni escobas, y trapeador, para el aseo.
I made a reservation for this property, the reservation was confirmed and when I was on my way there, the host called and canceled. I was already on my way so I had to find a place last minute.
A la hora de llegar al establecimiento me dicen que mi reserva estĂĄ cancelada pues tuve que pagar 155 por noche y en un apartamento de 2 habitaciones cuando mi reserva tenĂa un reserva de 3 habitaciones!
The reservation was not organized, after a while it was fixed. The room wasnât cleaned at all. We called and it was cleaned very well. The place is ok but the outside is marvelous. I would go back and recommend it to anyone.
Este lugar es una estafa este lugar cuando llegas te dicen que no tienes ninguna reservaciĂłn para asĂ quedarse con su dinero no le recomiendo a nadie ir a este lugar
The apartment definitely needs some updating. The bathroom, the kitchen, even some decorative elements were in bad shape. Communication with the person in charge was frustrating, he did not respond to my messages when I told him that there were no sheets or comforter for the sofa bed. The first night we had to share our sheets with the children and we sleep alone with the comforter. The next day they put the sheets on the door, but it is not fair that we had to spend an uncomfortable night. The most pleasant thing about the hotel is the beach and the pier. But the hotel must do something with the mosquitoes and insects, we could not enjoy the afternoons in the pool because the mosquitoes bite you constantly, even having breakfast in the restaurant it happened to us.
El establecimiento es muy limpio y en el apartamento que nos toco es muy cĂłmodo, tienen un mini parque de agua pero solo por pocas horas, lo cierran muy temprano, el proceso de check-in no es claro para una persona que viene por primera vez, ya que tienen el hotel dividido de los apartamentos alquilados, tuvo que un cliente explicarme que te envĂan un cĂłdigo para accesar a la llave del apartamento y luego ir a un escritorio no del hotel para llenar los papeles y no puedo parquearme al lado del apartamento, en fin la comunicacion fue mala.