Trouvez des Hôtels spa à San Juan

« It wasn’t stated on which property we’ll stay upon booking. Only to find out on check in that it’s at the original/old building. Loud knocking pipes thru the wall all thru the night. We called the front desk, nobody came to check on it. The ceiling fan swirls hard that seems like it’s about to come off. »

« Room looks neglected on cleanliness & upgrades »

« Very clean, with kind, welcoming staff and peaceful atmosphere. The music played outdoor breaks this feeling a bit. Beach is next door, with security staff always watching over, and while downtown is rather far the tricycle comes fast enough after a call from the lobby. »

« Hard to contact the person in charge. And the bathroom drainage smells ready bad. But it was clean and safe. »

« The building is quite new , spacious, comfort rooms very adequate & clean. Quiet neighborhood & staff service is excellent. Parking needs room for improvement. Overall 4 stars!... »

« True/Facts: Our Room on the second floor does not have a working phone. It looked like a props/toy phone only. Very difficult for someone who is physically challenged with underlying conditions because if you need serv you have to walk down the stairs to go to front lobby. Management was informed but the service request was dismissed as unimportant. NO PETS policy but their own pets (cat/dog) roam around the property, even in their Cafe (Eagle's Nest) Alfresco where renters/transients eat our...