2 piscines extérieures

Avis sur TreeCasa Hotel & Resort

4 out of 5
TreeCasa Hotel & Resort
1 TreeCasa Road, From San Juan del Sur Alcadía 1 km north, San Juan del Sur, Rivas

Avis

9,4

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 32 avis sur 41." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 41." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 41." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 41." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 41." "

9,8/10

Propreté

9,8/10

Personnel et service

9,6/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

10/10 Excellent

Kris, Regina, Saskatchewan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Treecasa is amazing!
The hotel facilities were excellent (especially the pool) and the staff were great. Always had a smile on their faces and never let your drinks get empty. Would definitely recommend this place to anyone.
Séjour de 2 nuits en avril 2018
Réponse de reservations le 11 avr. 2018
Thank you very much for your comments, we really appreciate it , hope you come back soon

10/10 Excellent

Rhonda

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved!
Séjour de 1 nuit en mai 2024

10/10 Excellent

Justin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
*
Séjour de 2 nuits en avril 2024

10/10 Excellent

Carolina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024

8/10 Bien

pedro

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good
Séjour de 2 nuits en avril 2024

10/10 Excellent

James

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
TreeCasa is a lovely getaway from the bustling streets in SJDS. We only stayed for two nights but had a great time. Would rec.
Séjour de 2 nuits en mars 2024
Réponse de TreeCasa Hotel & Resort le 10 avr. 2024
Dear James,Thank you for taking the time to share your experience at TreeCasa! It's fantastic to know that you had a great time during your two-night stay.Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable visit in the future.Sincerely,

10/10 Excellent

Francisco, yonkers

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A gem in the middle of the jungle, beautiful place It was masterfully designed . Very nice place to stay , my niece just got married here and that’s what is the purpose of our visit . Looking forward to come back again when in Nicaragua next time with all our adult kids.
Séjour de 1 nuit en avril 2024
Réponse de TreeCasa Hotel & Resort le 10 avr. 2024
Dear Francisco,Thank you for your glowing review! Congratulations to your niece on her wedding! We're honored to have been a part of such a special occasion for your family, and we're delighted to hear that you had a wonderful stay. We look forward to welcoming you back again in the future for another memorable visit to Nicaragua.Sincerely,

4/10 Médiocre

JU YOUNG

Voyage en famille
Les points forts : Propreté
mi habitacion era primer piso y en segundo piso habia otro habitantes. teniamos que escuchar ruido cada vez que ellos caminan. este edificio no esta disenado nada para evitar ruido de segundo piso. si habitantes de segundo piso camina, habitacion de primer piso se tembla mucho con bastante ruido.
Séjour de 2 nuits en mars 2024
Réponse de TreeCasa Hotel & Resort le 10 avr. 2024
Estimado Ju Young,Gracias por tomarse el tiempo para dejarnos su opinión. Entendemos lo frustrante que puede ser la situación que experimentó y nos disculpamos por cualquier molestia causada. Apreciamos sus comentarios y estamos comprometidos a seguir mejorando. Esperamos tener la oportunidad de recibirlo nuevamente y brindarle una estancia más placentera en el futuro.Sinceramente,

10/10 Excellent

Manuel, San Francisco

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing design, incredible detail in every corner: landscaping, sustainable architecture and construction, light footprint paths. The room was excellent, comfortable and beautiful furnishings. Staff was friendly and attentive. Happy to have this amazing option near San Juan del Sur.
Séjour de 1 nuit en mars 2024
Réponse de TreeCasa Hotel & Resort le 10 avr. 2024
Dear Manuel,Thank you for your glowing review! We're thrilled you enjoyed our amazing design, sustainable features, and comfortable rooms. It's wonderful to hear you found our staff friendly and attentive. We hope to welcome you back soon!Sincerely,

10/10 Excellent

Blythe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de TreeCasa Hotel & Resort le 7 mars 2024
Dear Blythe, thanks for your 5 stars review. We hope to see you again at TreeCasa Hotel & Resort Nicaragua. Sincerely,

10/10 Excellent

Ali

Séjour de 1 nuit en février 2024

10/10 Excellent

Ryan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Off the beaten path. Still constructing road up to property. Beautiful, unique resort. Pictures on website don’t do it justice.
Séjour de 2 nuits en janvier 2024
Réponse de TreeCasa Hotel & Resort Nicaragua le 16 févr. 2024
Dear Ryan, Thanks for your visit and taking the time to give us this review.We hope to welcome you again at TreeCasa Hotel & Resort.Sincerely,

10/10 Excellent

Astrid

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Place in the middle of nature and a 15 minutes ride by car from the beach.
Séjour de 1 nuit en janvier 2024
Réponse de TreeCasa Hotel & Resort le 16 févr. 2024
Dear Astrid, Thanks for your visit and your review.We hope to welcome you again at TreeCasa Hotel & Resort.Sincerely,

10/10 Excellent

Maybel

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We love Treecasa!
Séjour de 1 nuit en novembre 2023
Réponse de TreeCasa marketing le 11 janv. 2024
Maybel, thanks for taking the time to give us your feedback! We hope to see you again soon! Sincerely

10/10 Excellent

Max

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property to stay in San Juan Del Sur. Your kids will love it the pool with slide and waterfall diving platform. The property is huge and there is a lot to explore. They also provide shuttles to and from city centre and the beach.
Séjour de 2 nuits en juillet 2022

6/10 Satisfaisant

Oscar

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bonito pero sin ánimo para regresar
El servicio es de lo mejor con el personal súper amables y servicial, pero las políticas del hotel dejan un mal sabor. Al inicio debes de firmar un papel donde te exigen que exoneres al hotel de cualquier accidente que tengas dentro de las instalaciones y al salir te retienen como 5 a 10 minutos mientras hacen una revisión de la habitación haber si todo está ok; cual al entrar ni siquiera te entregan un inventarios de las cosas qué hay dentro de la habitación.
Séjour de 1 nuit en avril 2022

10/10 Excellent

Haroldo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2022

10/10 Excellent

Juan

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
One of the best in nicaragua, it’s like oasis in the middle of the woods… beautiful place
Séjour de 3 nuits en décembre 2021

10/10 Excellent

Julian, Miami

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El restaurante cuenta con un menú muy amplio de deliciosas comidas. Las habitaciones son muy acogedoras y cercanas al bello entorno natural. Hay varios senderos con vistas preciosas. En fin, fue una experiencia que definitivamente deseamos repetir nuevamente.
Séjour de 1 nuit en août 2021
Réponse de Cinthya Padilla le 21 sept. 2021
Treecasa agradece sus comentarios, nos complace el saber que su experiencia haya sido satisfactoria, para nosotros es un gusto atenderle,esperamos nuevamente su visita.

10/10 Excellent

Jon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great, But.
Neat place, Great pool, Great food, spacious room. Our only complaint is the pool closes at 6:40 and the bar at 9:30. There really is nothing to do hear in the evening. Also, the AC in the room is inadequate because of the porous nature of the roof. I will come again, but without kids or a terrific book, i think one night is enough.
Séjour de 1 nuit en juillet 2021
Réponse de Cinthya Padilla le 21 sept. 2021
Treecasa agradece sus comentarios, nos complace el saber que su experiencia haya sido satisfactoria, para nosotros es un gusto atenderle,esperamos nuevamente su visita.

10/10 Excellent

mauricio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
amazing!! overall best place for your money.
amazing place, very clean, sharp staff. the food is the best. great place for relaxing in nature, is wort every penny. only 2 tings you have to be aware of: don bring a girlfriend that is scared of bugs 😅 they should offer a mosquito net so insects dont fall on your bed at night.second: the road to get there is not paved dont use gps call first so you dont get lost.
Séjour de 2 nuits en juin 2021

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
El lugar es bello, la atención de todos los trabajadores del lugar fué excelente y la comida deliciosa. Volveré en cuanto tenga la oportunidad
Séjour de 2 nuits en mai 2021

10/10 Excellent

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Unique and relaxing experience
Very unique retreat in the trees. Wife is a stickler for cleanliness and this exceeded her high requirements. Amazing food and service. We loved our time at Tree Casa.
Séjour de 2 nuits en mai 2021

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en mars 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very beautiful property, I can’t complain about anything in this place. We have such a great time there.
Séjour de 2 nuits en mars 2021

10/10 Excellent

Kwangsu

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2019
Réponse de Treecasa le 14 oct. 2019
Thnak you very much for your review which is greatly appraciated . hope you can visit us soon

10/10 Excellent

Giselle, Miami

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great property and nice staff! Beautiful rooms and balconies.
Séjour de 1 nuit en septembre 2019

8/10 Bien

SUNG TAE

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
훌륭한 경험
아주 훌륭한 경험이었습니다. 서비스도 좋고, 식당 음식도 훌륭합니다.
Séjour de 1 nuit en août 2019

10/10 Excellent

AbideRetreat, NYC

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Tree Casa has some awesome minds behind it. I've been visiting since its inception a few years ago and am rapt with the ways it has continued to evolve. Three of the most wonderful things is about this place are the staff, the seclusion, and the landscaping. It is really a spectacular visual feast, nestled in the hills between San Juan del Sur and the surf beach of Playa Maderas with the sound of howler monkeys and tropical birds as the background. Superb yoga facilities, two great pools, a water slide and waterfall, as well as a a superb restaurant and bar make the facilities outstanding. From here you can go horse-riding, mountain-biking, or surfing, or just hang in a hammock in the treetops and watch the sun set.
Séjour de 4 nuits en octobre 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente hotel, muy bonito, solo no tomen el paseo a caballo cuando este ligeramente húmedo el ambiente, o pueden tener un accidente.
Séjour de 2 nuits en octobre 2018

10/10 Excellent

Emiliano

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente lugar, diferente, autentico.
Séjour de 1 nuit en octobre 2018

10/10 Excellent

Arturo, Miami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente, only thing missing was a tv on the room, but besides that it was an amazing experience
Séjour de 3 nuits en septembre 2018

10/10 Excellent

Patrick, Queens, NY

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome unique resort in the forest
very nice stay at TreeCasa resort. delicious food, friendly staff, nice pools w. slide and 10ft jump. Room is clean and spacious. Balcony with chairs, table and hammock was great. Shuttles to San Juan del Sur every hour or so. (15-20min trip) Free bike rental available Food and drink specials every night at the bar/restaurant. Definitely recommend!
Séjour de 5 nuits en août 2018

6/10 Satisfaisant

Renate

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Has a lot of potential but ...
TreeCasa is a very nice resort with large comfy 2-room cabins. The cabins are on a hill in the forest and offer nice views down to the pool area. The 2 pools a pleasant but too much concrete. Food is very good and innovative.What could have been a lovely stay turned into annoyance as a lot of noisy construction was going on during our stay. We were assigned a cabin that had just been painted, with toxic fumes everywhere. After a lengthy back and forth, we were offered a late check out and complimentary lunch. We will probably give it a second try but will make sure beforehand that no works are going on.
Séjour de 1 nuit en mai 2018
Réponse de Guest Service le 9 juin 2018
Ms. Renate, Firstly we would like to thank you for taking the time to share your feedback, especially since we are brand new on the scene! Since opening, we have been working hard on finishing construction. We certaily look forward to serving you again and to have the opportunity to exceed you expectations in a not too distant future. Sincerely Guest service TreeCasa Resort

10/10 Excellent

Claudia, San Jose, CA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Staying at Treecasa was a great experience. The employees are great!. Every single employee we encounter during our 7-day stay was friendly and professional. The staff does a great job making you feel comfortable. The place is clean, drinks and food are good. I love the location, road to the hotel is a little rough an dusty so if you drive there make sure you get an AWD vehicle. My only suggestion is for the hotel to consider providing basic kitchen utensils. The rooms have a mini refrigerator, sink, counter but no utensils at all. Other than that I think they do a fantastic job to make customers feel comfortable and welcome.
Séjour de 6 nuits en avril 2018
Réponse de treecasa resort le 9 mai 2018
We would like to thank you for taking the time to leave us a review ,We really hope you come back soon , We will work on your feed back to improve our service ,

8/10 Bien

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stay one night to check out the area!
Beautiful remote resort. Cozy rooms. Good food and drink, which cost more for 2 than price of lodging. Check out time is 11:30. Free shuttle leaves at 2 PM. Taxi to/from$20. Pool was not clean.
Réponse de Treecasa le 9 mai 2018
Dear customer, thank you very much for taking the time to leave your review. I will make sure to work on your feedback . Hope you come back soon

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fun destination/great pool
Great new hotel, the only suggestions I would have to offer this resort are 1 - to add/include some art in the rooms. The walls were empty/blank...perhaps they are still waiting to add this feature to the rooms but there is so much fantastic art in Nicaragua I would love to see that reflected in the rooms. 2 - landscaping, while the grounds were very neat/tidy I was surprised they did not have more plants with flowers/color as the general area around San Juan Del Sur has a lot of different plants and flowers. Again, the resort is relatively new so perhaps this will fill in with color over time.
Séjour de 1 nuit en septembre 2017
"We're glad you had a great stay with us, and like us also appreciate art and ecology! In fact TreeCasa was envisioned as a giant indoor/outdoor art gallery in the jungle, so we have intentionally left spaces for artists to come in over time and add their own brush strokes to the canvas. Our first Artist-in-Residence just joined us this month, so the art is coming!"

10/10 Excellent

Karla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful hotel
The ride is worth it when you want to relax and enjoy nature. The ceviche is a MUST try. The staff and service were excellent!
Séjour de 1 nuit en août 2017
Réponse de Nadiezda Velez le 24 août 2017
Thanks Karla, We appreciate your excellent comment.

8/10 Bien

Fernando, Granada, Nicaragua

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Friendly staff and nice landscaping.
Stayed there for 3 nights and loved it. A nice hotel still in development, they just openned about a month ago so one of the pools was still not finished. The rooms were comfy and the staff was great. Had a small but delicious dining menu. It got really crowded on the weekend by people that went for the day, apart from that we had a nice experience.
Réponse de Nadiezda Velez le 16 juin 2017
Thanks Fernando, we appreciate all feedback, especially since we are brand new on the scene! We’ve been working hard on finishing touches . We hope you can make it back soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel muy agradable con un exc personal
El hotel cuenta con exc personal, buena comida, buen servicio. Todo muy limpio y ordenado. Lo único que pueden mejorar es poner aire acondicionado y tv en todas las habitaciones ademas de habilitar el room service por medio de un intercomunicador y una nevera no estaría de más. Recomiendo grandemente el hotel y espero volver a visitarlo.
Réponse de Nadiezda Velez le 18 juin 2017
Muchas Gracias por su comentario para nosotros es muy importante. Desde su visita hemos venido equipando el Hotel para ofrecer a nuestros huespedes mejores condiciones, por ejemplo todas las habitaciones cuentan con Aire Acondicionado, nevera pequeña, al igual que contamos con el Room service. Esperamos su pronta visita para que pueda disfrutar de nuestras instalaciones y las promociones de la Temporada Verde.