Châteaux à San Juan Capistrano

« House was decorated nicely, ample space for larger family stay, huge master bathroom, comfortable beds, some toiletries provided. Nice home away from home. Jacuzzi not that clean, floors could be cleaner, no master bath door to bedroom, no privacy. Checkin instructions a little confusing- door location, states left side of house when it is right side. Air conditioner unit very loud when switching on and off, causes suction in the house with doors closed and can be surprising without notice. Wasp...

« It’s definitely a weird setup and a lot of homeless nearby. Parking lot doesn’t seem safe and staff doesn’t seem very helpful. Don’t ask for tp or towels or they give you dirty looks. I don’t know if they understand what working at a motel means. »

« After experiencing the front desk and casino area, our hotel room was surprisingly very nice. The renovations are well done, and the room was like new - clean and comfortable. The beds were very nice with four fluffy pillows. If you can keep your eyes half-closed until you get to the hotel hallway, you will be pleasantly surprised at how nice the rooms are. »

« Great breakfast and the room was very clean! »

« Everything »

« Reception host Adan was very polite and kind. An excellent representative for Hilton! »

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« Personnel »

« Emplacement très bien, personnel sympathique, chambre spacieuse »