Chambre, 2 grands lits, non-fumeurs | Coffres-forts dans les chambres, décoration personnalisée

Avis sur La Quinta Inn & Suites by Wyndham San Jose Silicon Valley

2.5 out of 5
La Quinta Inn & Suites by Wyndham San Jose Silicon Valley
1036 NORTH FOURTH STREET, San Jose, CA

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 189 avis sur 321." "
Note des voyageurs de 8 (Bien), d’après 61 avis sur 321." "
Note des voyageurs de 6 (Satisfaisant), d’après 27 avis sur 321." "
Note des voyageurs de 4 (Médiocre), d’après 17 avis sur 321." "
Note des voyageurs de 2 (Horrible), d’après 27 avis sur 321." "

9,2/10

Propreté

8,6/10

Personnel et service

9,0/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 Excellent

WJ

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2024

2/10 Horrible

Liliana

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2024

10/10 Excellent

MANUEL

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

8/10 Bien

wilfredo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peaceful
Séjour de 3 nuits en mai 2024
Réponse de Katrina Jenkins - General Manager le 22 mai 2024
Wilfredo,It's wonderful to hear that you found your stay peaceful! Thank you for sharing your experience. If there's anything we can do to make your next stay even better and earn that extra star, please don't hesitate to let us know. We're always striving to exceed expectations.

10/10 Excellent

Jovanna

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A newer-feeling La Quinta. Nice, friendly staff. Clean and comfortable room. Decent breakfast. Parking in their garage is by valet only and costs $20/night. You can self park on the street, if there are any spaces available. Overall, we had a good stay and would come back.
Séjour de 2 nuits en mai 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
Jovanna,It sounds like you had a pleasant stay overall! We're thrilled to hear that you found our La Quinta to be newer-feeling and enjoyed the friendly staff, clean rooms, comfortable accommodations, and decent breakfast. We understand that parking arrangements might not have been ideal for you, but we appreciate your understanding. We strive to provide convenient options for our guests, including both valet and street parking. We look forward to welcoming you back on your next visit! If there's anything specific you'd like us to improve for your next stay, please don't hesitate to let us know. Safe travels!

2/10 Horrible

Marcos, San Mateo

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
Marcos,We're truly sorry to hear about your experience. Your feedback matters greatly to us, and we'd like to extend our sincerest apologies for any inconvenience you may have encountered during your stay. If there's anything specific you'd like to address or discuss further, please don't hesitate to reach out to us directly. We're committed to continuously improving our services and ensuring all our guests have a pleasant stay.

10/10 Excellent

Adiel

Voyage en famille, Voyage d’affaires
Very nice hotel. Room is spacious and very clean. The location is far from public transportation and from any interesting places. We had intermittent internet service.
Séjour de 4 nuits en mai 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
Adiel,Thank you for your review. We're delighted you found our hotel nice and your room spacious and clean. We apologize for any inconvenience regarding the location's distance from public transportation and attractions. We understand this may not have met your expectations. Additionally, we're sorry for the intermittent internet service you experienced. Please know we're actively addressing this issue to ensure a smoother experience for future guests. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.

8/10 Bien

Shelsi

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Katrina Jenkins - General Manager le 24 mai 2024
Shelsi,Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and hope to welcome you back soon for an even better experience.

10/10 Excellent

Pedro, SANTA ROSA

Voyage en couple
Les points forts : Propreté et personnel et service
Wonderful property staff were excellent very attentive to our needs will be staying again
Séjour de 2 nuits en mai 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
Pedro,Thank you so much for your glowing review! We're thrilled to hear that you found our property wonderful and our staff excellent. Providing attentive service and catering to our guests' needs is always our top priority. We can't wait to welcome you back for another fantastic stay! If you have any special requests or preferences for your next visit, feel free to let us know in advance so we can ensure your stay is even more enjoyable.

10/10 Excellent

Jill

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very helpful friendly staff. Nice clean rooms. Quiet neighborhood with easy access.
Séjour de 2 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
Jill,Thank you so much for your wonderful review! We're thrilled to hear that you found our staff helpful and friendly – providing exceptional service is always our top priority. It's great to know that you enjoyed our clean and comfortable rooms as well as the peaceful atmosphere of our neighborhood. We strive to make our guests' stays as enjoyable as possible, and we're delighted that we could meet your expectations. We look forward to welcoming you back on your next visit!

8/10 Bien

Yoshiki

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2024
Réponse de Katrina Jenkins - General Manager le 24 mai 2024
Yoshiki,Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and hope to welcome you back soon for an even better experience.

10/10 Excellent

David

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall the hotel was nice, room and bathroom very clean, as you would expect, and the staff was friendly and helpful. Area outside around the hotel is not nice, but nothing the hotel can do about that. Breakfast was good not great but very convenient as it's included. Valet was extra charge but as there was no parking on the street available it was welcome. I would return if I'm in the area again.
Séjour de 2 nuits en mai 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
David,We're thrilled to hear that you had a pleasant experience during your stay with us! Your feedback regarding the cleanliness of the rooms and bathrooms, as well as the friendliness and helpfulness of our staff, is greatly appreciated. While we understand that the surrounding area might not be ideal, we're pleased that it didn't detract from your enjoyment of our hotel.It's great to know that you found our breakfast convenient, even if it didn't quite reach the level of greatness. Additionally, we understand the necessity of our valet service, especially in areas with limited parking availability, and we're glad it was a helpful amenity for you.Thank you for considering a return visit if you're in the area again. We look forward to the opportunity to welcome you back and exceed your expectations on your next stay! If there's anything specific you'd like us to focus on improving, please feel free to let us know. Your feedback helps us ensure that each guest has a fantastic experience with us.

10/10 Excellent

Ayla, Discovery Bay

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great rooms definitely updated. Loud in the morning cuz they’re remodeling it looks like. But it was nice and comfy and clean
Séjour de 1 nuit en mai 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
Ayla,Thank you for your feedback. As a brand new hotel opening September of 2023 we are pleased you enjoyed the new feel and comfortable rooms.

10/10 Excellent

Keh-Shin

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Katrina Jenkins - General Manager le 15 mai 2024
Keh-Shin,Thank you so much for your perfect score! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we're grateful for your support. We look forward to welcoming you back again soon!

10/10 Excellent

Karla

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a great stay
Séjour de 1 nuit en mai 2024
Réponse de Katrina Jenkins - General Manager le 15 mai 2024
Karla,Thank you for sharing your feedback! We're delighted to hear that you had a great stay with us. Your satisfaction is our top priority, and we're thrilled that we could contribute to your enjoyable experience. We look forward to welcoming you back for another fantastic stay in the future!

8/10 Bien

Angela

Séjour de 1 nuit en mai 2024
Réponse de Katrina Jenkins - General Manager le 24 mai 2024
Angela,Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and hope to welcome you back soon for an even better experience.

10/10 Excellent

Lorena

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exenlente muy limpio y muy tranquilo y Exenlente servicio tido esta muy bonito
Séjour de 1 nuit en avril 2024
Réponse de Jackie Esposito - Front Desk Manager le 23 mai 2024
Lorena,¡Muchas gracias por tu maravillosa reseña! Nos alegra mucho saber que tu estadía fue excelente, limpia y tranquila. Nos esforzamos para ofrecer un servicio excepcional, y es gratificante saber que lo apreciaste. ¡Esperamos verte nuevamente pronto en nuestro hermoso hotel!

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was great
Séjour de 2 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 1 mai 2024
Paul,Thank you for your feedback! We are pleased you enjoyed your stay overall!

6/10 Satisfaisant

Marilyn

Les points forts : Propreté
Did not like the arrangement of my parked car. Shameful
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 3 mai 2024
Marilyn,We are very disappointed we let you down during your stay. The secured covered parking was meant to accommodate our guest as well as offer a safe area for their vehicles. Thank you for taking the time to leave your feedback.

10/10 Excellent

Priscilla

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
we enjoyed our stay
Séjour de 2 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 30 avr. 2024
Priscilla,Thank you for your feedback! We are please you enjoyed your stay overall.

2/10 Horrible

THANH, EL MONTE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
What I like: The property is new. What I don't like: Parking is one of the biggest issue with the high parking fees. I understand it's safe to park in gated parking lot but if I had to pay extra hidden fees, then I would not choose to stay at this hotel. Additionally, there were excessive noises from the street. I could not sleep at all.
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 30 avr. 2024
Thanh,We apologize for the inconveniences you experienced during your stay. Parking details on Expedia stateElectric car charging station on site, Secured, covered parking on site (USD 20 per night). Wheelchair-accessible van parking available. We apologize for the inconvenience this has caused in addition to the noise from your neighbors. Thank you for taking the time to leave your feedback.

2/10 Horrible

Jacqueline

Les points faibles : Propreté et personnel et service
Did not like surrounding area. There was no parking anywhere, so you had tonpay the extra 20 for Vallet parking. Staff wasnt welcoming.
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 22 avr. 2024
Jacqueline,We apologize that the only parking we offer is secure underground valet parking at the cost of 20 per night. With all the issues of break ins in the bay area we hoped this feature would offer a safe option for all of our guests. Being in and entirely residential area, we apologize you did not enjoy this as well. That is completely unacceptable the staff was not welcoming I personally apologize on behalf of the staff since this is something we work very hard at making every guest that walks in our doors feel welcomed and attended to.

10/10 Excellent

Sharron

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and clean. Pleasant and courteous staff
Séjour de 3 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 22 avr. 2024
Sharron,Thank you for your feedback! We are pleased you enjoyed your stay.

10/10 Excellent

Lee

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
All staffs are very kind and the room is very clean.
Séjour de 2 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 22 avr. 2024
Lee,Thank you for your feedback! We are pleased you enjoyed your stay.

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nothing to share
Séjour de 2 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 22 avr. 2024
Steve,Thank you for your feedback! We are pleased you enjoyed your stay.

6/10 Satisfaisant

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Staff is great. Beto, the man at the door who also handles valet is a really nice guy and good person to be greeted by. AC is lacking. No way to divert it away from bed other than blocking it with chair. It cycles constantly. Refrigerator in room barely works and needs replaced. Noisy area around hotel even on third floor but I guess it is right in the city. Most annoying thing though, light in sink area and lighted mirror and lights in bathroom are all on one sensor. No way to dim any of them. Lights up entire room so I had to use my phone light. They need separate switches or a door on sink area. Parking on street is only across the street and it looks sketchy so valet is only choice. It’s nice talking to Beto, but I had to bug him and be escorted to get items from the car. The second time I just didn’t bother. It’s all only little things that if corrected would make a stay much better. Bed was super comfortable and style of everything is nice. Place is really clean.
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 18 avr. 2024
David,I am sorry you experienced a plethora of issues during your stay. I do wish we knew what room you stayed so we can audit for all these issues internally to improved. I am delighted that you enjoyed Beto and the exceptional service he provides. Thank you for your feedback.

10/10 Excellent

Bertha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean, staff are friendly.
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 18 avr. 2024
Bertha,Thank you for your feedback! We are pleased you enjoyed your stay.

8/10 Bien

Aylin

Séjour de 3 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 24 mai 2024
Aylin,Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and hope to welcome you back soon for an even better experience.

10/10 Excellent

Emmanuel

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It's in the rural part of downtown San Jose. Just as long as you stay in the hotel and use there parking (which we did), completely safe.
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 15 avr. 2024
Emmanuel,Thank you for your feedback!

10/10 Excellent

Vielka

Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 3 mai 2024
Vielka,Thank you for your feedback! I am glad you enjoyed your stay overall.

10/10 Excellent

Crystal

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean
Séjour de 3 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 15 avr. 2024
Crystal,Thank you for your feedback!

8/10 Bien

Mitchell

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Overall great for the price. The walls were very thin and my shower was not fully cleaned. Very nice staff and rooms were nice.
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 8 avr. 2024
Mitchell,I am sorry you experienced sound traveling through our walls and what seemed as a not fully cleaned bathroom. I will inform the team of the challenges you delt with during your stay with us to ensure they do not occur again in the present or future. Thank you for your feedback.

10/10 Excellent

Sharlin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean and nice!
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 5 avr. 2024
Sharlin,Thank you for your feedback!

10/10 Excellent

Catherine

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 5 avr. 2024
Catherine,Thank you for your feedback!

10/10 Excellent

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 5 avr. 2024
Paul,Thank you for your feedback!

10/10 Excellent

Ruby E

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Super clean
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 5 avr. 2024
Ruby E,Thank you for your feedback!

10/10 Excellent

Kevin

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
New hotel. Nice and clean. Large rooms with plenty of spaces. Friendly staff. Sylvia was great. She made us feel welcome and took good care of us. Will definitely stay here again.
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 2 avr. 2024
Kevin,Thank you for your feedback! Thank you for realizing what a gem Sylvia is and all the hard work she puts in to accommodate our guests.

10/10 Excellent

Sally

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was a cut above other La Quintas that I've stayed in. Everything was clean and new. The bathroom was clean with a spacious shower. The only negative was parking. There was free parking if you don't mind parking on the street, but valet parking, with a $20 fee, if you didn't want to park on the street. I would highly recommend this hotel.
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 1 avr. 2024
Sally,We are pleased you enjoyed your stay overall and apologize for the cost of parking being an inconvenience. We are very proud of our brand new La Quinta where there are few out there like it and glad you noticed. Thank you for your feedback!

8/10 Bien

Claudia

Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 16 avr. 2024
Claudia,Thank you for your feedback!

10/10 Excellent

Edgar

Séjour de 2 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 15 avr. 2024
Edgar,Thank you for your feedback!

10/10 Excellent

bruce

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the valet parking was great, though i do not remember it being mentioned when i booked. the best bbq restaurant i've ever ben to is walking distance...jackie's place!! being from texas, i have some experience with bbq place and this is the real deal!!
Séjour de 2 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 25 mars 2024
Bruce,Thank you for your feedback! We are pleased you enjoyed your stay! I am so glad you loved Jackie's Place and I concur it is one the best restaurants in town and a constant recommendation form me to our guests to our guests.

10/10 Excellent

Alfredo

Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 15 avr. 2024
Alfredo,Thank you for your feedback!

10/10 Excellent

Angel

Séjour de 1 nuit en janvier 2024
Réponse de Katrina Jenkins - General Manager le 25 mars 2024
Angel,Thank you for your feedback! We are pleased you enjoyed your stay!

10/10 Excellent

Jovani

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 19 mars 2024
Jovani,Thank you for your feedback! We are pleased you enjoyed your stay.

10/10 Excellent

Emilio

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 19 mars 2024
Emilio,Thank you for your feedback! We are pleased you enjoyed your stay.

10/10 Excellent

Emilio

Séjour de 4 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 19 mars 2024
Emilio,Thank you for your feedback! We are pleased you enjoyed your stay.

10/10 Excellent

yanyang

Séjour de 2 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 25 mars 2024
Yangyang,Thank you for your feedback!

2/10 Horrible

Kurt

Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 25 mars 2024
Kurt,Thank you for your feedback. We do wish that you shed some light on your failing experience so that we me have the chance to rectify the issue in the future.

10/10 Excellent

Maria

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Katrina Jenkins - General Manager le 6 mars 2024
Maria,Thank you for our feedback!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Katrina Jenkins - General Manager le 6 mars 2024
Michael,Thank you for your feedback!