Avis sur La Quinta Inn & Suites by Wyndham San Jose Silicon Valley
La Quinta Inn & Suites by Wyndham San Jose Silicon Valley
1036 NORTH FOURTH STREET, San Jose, CA
Avis
8,4
Très bien
9,2/10
Propreté
8,6/10
Personnel et service
9,0/10
Équipements
9,2/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en couple
24 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en mai 2024
2/10 Horrible
Liliana
24 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Liliana
Séjour de 1 nuit en mai 2024
10/10 Excellent
MANUEL
24 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
MANUEL
Séjour de 1 nuit en mai 2024
8/10 Bien
wilfredo
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
wilfredo
Séjour de 3 nuits en mai 2024
Réponse de Katrina Jenkins - General Manager le 22 mai 2024
Wilfredo,It's wonderful to hear that you found your stay peaceful! Thank you for sharing your experience. If there's anything we can do to make your next stay even better and earn that extra star, please don't hesitate to let us know. We're always striving to exceed expectations.
10/10 Excellent
Jovanna
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jovanna
Séjour de 2 nuits en mai 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
Jovanna,It sounds like you had a pleasant stay overall! We're thrilled to hear that you found our La Quinta to be newer-feeling and enjoyed the friendly staff, clean rooms, comfortable accommodations, and decent breakfast. We understand that parking arrangements might not have been ideal for you, but we appreciate your understanding. We strive to provide convenient options for our guests, including both valet and street parking. We look forward to welcoming you back on your next visit! If there's anything specific you'd like us to improve for your next stay, please don't hesitate to let us know. Safe travels!
2/10 Horrible
Marcos, San Mateo
17 mai 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Marcos
Séjour de 1 nuit en mai 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
Marcos,We're truly sorry to hear about your experience. Your feedback matters greatly to us, and we'd like to extend our sincerest apologies for any inconvenience you may have encountered during your stay. If there's anything specific you'd like to address or discuss further, please don't hesitate to reach out to us directly. We're committed to continuously improving our services and ensuring all our guests have a pleasant stay.
10/10 Excellent
Adiel
Voyage en famille, Voyage d’affaires
17 mai 2024
Adiel
Séjour de 4 nuits en mai 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
Adiel,Thank you for your review. We're delighted you found our hotel nice and your room spacious and clean. We apologize for any inconvenience regarding the location's distance from public transportation and attractions. We understand this may not have met your expectations. Additionally, we're sorry for the intermittent internet service you experienced. Please know we're actively addressing this issue to ensure a smoother experience for future guests. We appreciate your feedback and hope to have the opportunity to welcome you back for a more enjoyable stay.
8/10 Bien
Shelsi
17 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Shelsi
Séjour de 1 nuit en mai 2024
Réponse de Katrina Jenkins - General Manager le 24 mai 2024
Shelsi,Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and hope to welcome you back soon for an even better experience.
10/10 Excellent
Pedro, SANTA ROSA
Voyage en couple
15 mai 2024
Les points forts : Propreté et personnel et service
Pedro
Séjour de 2 nuits en mai 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
Pedro,Thank you so much for your glowing review! We're thrilled to hear that you found our property wonderful and our staff excellent. Providing attentive service and catering to our guests' needs is always our top priority. We can't wait to welcome you back for another fantastic stay! If you have any special requests or preferences for your next visit, feel free to let us know in advance so we can ensure your stay is even more enjoyable.
10/10 Excellent
Jill
Voyage d’affaires
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jill
Séjour de 2 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
Jill,Thank you so much for your wonderful review! We're thrilled to hear that you found our staff helpful and friendly – providing exceptional service is always our top priority. It's great to know that you enjoyed our clean and comfortable rooms as well as the peaceful atmosphere of our neighborhood. We strive to make our guests' stays as enjoyable as possible, and we're delighted that we could meet your expectations. We look forward to welcoming you back on your next visit!
8/10 Bien
Yoshiki
13 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Yoshiki
Séjour de 3 nuits en février 2024
Réponse de Katrina Jenkins - General Manager le 24 mai 2024
Yoshiki,Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and hope to welcome you back soon for an even better experience.
10/10 Excellent
David
Voyage d’affaires
13 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
David
Séjour de 2 nuits en mai 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
David,We're thrilled to hear that you had a pleasant experience during your stay with us! Your feedback regarding the cleanliness of the rooms and bathrooms, as well as the friendliness and helpfulness of our staff, is greatly appreciated. While we understand that the surrounding area might not be ideal, we're pleased that it didn't detract from your enjoyment of our hotel.It's great to know that you found our breakfast convenient, even if it didn't quite reach the level of greatness. Additionally, we understand the necessity of our valet service, especially in areas with limited parking availability, and we're glad it was a helpful amenity for you.Thank you for considering a return visit if you're in the area again. We look forward to the opportunity to welcome you back and exceed your expectations on your next stay! If there's anything specific you'd like us to focus on improving, please feel free to let us know. Your feedback helps us ensure that each guest has a fantastic experience with us.
10/10 Excellent
Ayla, Discovery Bay
Voyage en couple
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ayla
Séjour de 1 nuit en mai 2024
Réponse de Katrina Jenkins - General Manager le 25 mai 2024
Ayla,Thank you for your feedback. As a brand new hotel opening September of 2023 we are pleased you enjoyed the new feel and comfortable rooms.
10/10 Excellent
Keh-Shin
9 mai 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Keh-Shin
Séjour de 1 nuit en mai 2024
Réponse de Katrina Jenkins - General Manager le 15 mai 2024
Keh-Shin,Thank you so much for your perfect score! We're thrilled to hear that you had a great experience during your stay with us. Your satisfaction is our priority, and we're grateful for your support. We look forward to welcoming you back again soon!
10/10 Excellent
Karla
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Karla
Séjour de 1 nuit en mai 2024
Réponse de Katrina Jenkins - General Manager le 15 mai 2024
Karla,Thank you for sharing your feedback! We're delighted to hear that you had a great stay with us. Your satisfaction is our top priority, and we're thrilled that we could contribute to your enjoyable experience. We look forward to welcoming you back for another fantastic stay in the future!
8/10 Bien
Angela
4 mai 2024
Angela
Séjour de 1 nuit en mai 2024
Réponse de Katrina Jenkins - General Manager le 24 mai 2024
Angela,Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and hope to welcome you back soon for an even better experience.
10/10 Excellent
Lorena
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lorena
Séjour de 1 nuit en avril 2024
Réponse de Jackie Esposito - Front Desk Manager le 23 mai 2024
Lorena,¡Muchas gracias por tu maravillosa reseña! Nos alegra mucho saber que tu estadía fue excelente, limpia y tranquila. Nos esforzamos para ofrecer un servicio excepcional, y es gratificante saber que lo apreciaste. ¡Esperamos verte nuevamente pronto en nuestro hermoso hotel!
10/10 Excellent
Paul
30 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 2 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 1 mai 2024
Paul,Thank you for your feedback! We are pleased you enjoyed your stay overall!
6/10 Satisfaisant
Marilyn
30 avr. 2024
Les points forts : Propreté
Marilyn
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 3 mai 2024
Marilyn,We are very disappointed we let you down during your stay. The secured covered parking was meant to accommodate our guest as well as offer a safe area for their vehicles. Thank you for taking the time to leave your feedback.
10/10 Excellent
Priscilla
Voyage en famille avec de jeunes enfants
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Priscilla
Séjour de 2 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 30 avr. 2024
Priscilla,Thank you for your feedback! We are please you enjoyed your stay overall.
2/10 Horrible
THANH, EL MONTE
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
THANH
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 30 avr. 2024
Thanh,We apologize for the inconveniences you experienced during your stay. Parking details on Expedia stateElectric car charging station on site, Secured, covered parking on site (USD 20 per night). Wheelchair-accessible van parking available. We apologize for the inconvenience this has caused in addition to the noise from your neighbors. Thank you for taking the time to leave your feedback.
2/10 Horrible
Jacqueline
22 avr. 2024
Les points faibles : Propreté et personnel et service
Jacqueline
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 22 avr. 2024
Jacqueline,We apologize that the only parking we offer is secure underground valet parking at the cost of 20 per night. With all the issues of break ins in the bay area we hoped this feature would offer a safe option for all of our guests. Being in and entirely residential area, we apologize you did not enjoy this as well. That is completely unacceptable the staff was not welcoming I personally apologize on behalf of the staff since this is something we work very hard at making every guest that walks in our doors feel welcomed and attended to.
10/10 Excellent
Sharron
Voyage d’affaires, Voyage en couple
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sharron
Séjour de 3 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 22 avr. 2024
Sharron,Thank you for your feedback! We are pleased you enjoyed your stay.
10/10 Excellent
Lee
Voyage en groupe
22 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lee
Séjour de 2 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 22 avr. 2024
Lee,Thank you for your feedback! We are pleased you enjoyed your stay.
10/10 Excellent
Steve
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steve
Séjour de 2 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 22 avr. 2024
Steve,Thank you for your feedback! We are pleased you enjoyed your stay.
6/10 Satisfaisant
David
Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements
David
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 18 avr. 2024
David,I am sorry you experienced a plethora of issues during your stay. I do wish we knew what room you stayed so we can audit for all these issues internally to improved. I am delighted that you enjoyed Beto and the exceptional service he provides. Thank you for your feedback.
10/10 Excellent
Bertha
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bertha
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 18 avr. 2024
Bertha,Thank you for your feedback! We are pleased you enjoyed your stay.
8/10 Bien
Aylin
15 avr. 2024
Aylin
Séjour de 3 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 24 mai 2024
Aylin,Thank you for choosing to stay with us and for taking the time to leave a review. We appreciate your feedback and hope to welcome you back soon for an even better experience.
10/10 Excellent
Emmanuel
Voyage en famille, Voyage d’affaires
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Emmanuel
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 15 avr. 2024
Emmanuel,Thank you for your feedback!
10/10 Excellent
Vielka
12 avr. 2024
Vielka
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 3 mai 2024
Vielka,Thank you for your feedback! I am glad you enjoyed your stay overall.
10/10 Excellent
Crystal
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Crystal
Séjour de 3 nuits en avril 2024
Réponse de Katrina Jenkins - General Manager le 15 avr. 2024
Crystal,Thank you for your feedback!
8/10 Bien
Mitchell
8 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mitchell
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 8 avr. 2024
Mitchell,I am sorry you experienced sound traveling through our walls and what seemed as a not fully cleaned bathroom. I will inform the team of the challenges you delt with during your stay with us to ensure they do not occur again in the present or future. Thank you for your feedback.
10/10 Excellent
Sharlin
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Sharlin
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 5 avr. 2024
Sharlin,Thank you for your feedback!
10/10 Excellent
Catherine
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Catherine
Séjour de 3 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 5 avr. 2024
Catherine,Thank you for your feedback!
10/10 Excellent
Paul
3 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 5 avr. 2024
Paul,Thank you for your feedback!
10/10 Excellent
Ruby E
Voyage en couple
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ruby E
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 5 avr. 2024
Ruby E,Thank you for your feedback!
10/10 Excellent
Kevin
Voyage en famille
2 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kevin
Séjour de 1 nuit en avril 2024
Réponse de Katrina Jenkins - General Manager le 2 avr. 2024
Kevin,Thank you for your feedback! Thank you for realizing what a gem Sylvia is and all the hard work she puts in to accommodate our guests.
10/10 Excellent
Sally
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sally
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 1 avr. 2024
Sally,We are pleased you enjoyed your stay overall and apologize for the cost of parking being an inconvenience. We are very proud of our brand new La Quinta where there are few out there like it and glad you noticed. Thank you for your feedback!
8/10 Bien
Claudia
27 mars 2024
Claudia
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 16 avr. 2024
Claudia,Thank you for your feedback!
10/10 Excellent
Edgar
26 mars 2024
Edgar
Séjour de 2 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 15 avr. 2024
Edgar,Thank you for your feedback!
10/10 Excellent
bruce
Voyage en couple
25 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
bruce
Séjour de 2 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 25 mars 2024
Bruce,Thank you for your feedback! We are pleased you enjoyed your stay! I am so glad you loved Jackie's Place and I concur it is one the best restaurants in town and a constant recommendation form me to our guests to our guests.
10/10 Excellent
Alfredo
25 mars 2024
Alfredo
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 15 avr. 2024
Alfredo,Thank you for your feedback!
10/10 Excellent
Angel
23 mars 2024
Angel
Séjour de 1 nuit en janvier 2024
Réponse de Katrina Jenkins - General Manager le 25 mars 2024
Angel,Thank you for your feedback! We are pleased you enjoyed your stay!
10/10 Excellent
Jovani
17 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jovani
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 19 mars 2024
Jovani,Thank you for your feedback! We are pleased you enjoyed your stay.
10/10 Excellent
Emilio
16 mars 2024
Les points forts : Infrastructures et conditions de l’hébergement
Emilio
Séjour de 4 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 19 mars 2024
Emilio,Thank you for your feedback! We are pleased you enjoyed your stay.
10/10 Excellent
Emilio
15 mars 2024
Emilio
Séjour de 4 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 19 mars 2024
Emilio,Thank you for your feedback! We are pleased you enjoyed your stay.
10/10 Excellent
yanyang
5 mars 2024
yanyang
Séjour de 2 nuits en mars 2024
Réponse de Katrina Jenkins - General Manager le 25 mars 2024
Yangyang,Thank you for your feedback!
2/10 Horrible
Kurt
2 mars 2024
Kurt
Séjour de 1 nuit en mars 2024
Réponse de Katrina Jenkins - General Manager le 25 mars 2024
Kurt,Thank you for your feedback. We do wish that you shed some light on your failing experience so that we me have the chance to rectify the issue in the future.
10/10 Excellent
Maria
29 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Maria
Séjour de 1 nuit en février 2024
Réponse de Katrina Jenkins - General Manager le 6 mars 2024
Maria,Thank you for our feedback!
10/10 Excellent
Michael
28 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Michael
Séjour de 1 nuit en février 2024
Réponse de Katrina Jenkins - General Manager le 6 mars 2024
Michael,Thank you for your feedback!