Dear Julie, we appreciate your interest in our hotel. We are truly sorry for the incident with the insect in your bathroom, this shouldn’t happen. Please accept our apologies for any inconvenient this may caused you. We do everything we can to ensure that our guests have all the rest and relaxation they expect. We are committed to our guests' total comfort and satisfaction. It was a pleasure to have you with us. We hope to receive you again. Thank you for choosing us. Fernanda CuberoGuest Relations Manager

Dear Isabelle, thanks for your nice comments. We are glad that you loved our convenient location, just 1km from the airport, plus our free shuttle service running 24/7. We are happy you liked our breakfast service. Our Food & Beverages Staff are always striving to make it as varied and tasty as possible. It’s wonderful you enjoyed of our beautiful pool. We are committed to our guests' total comfort and satisfaction. It was a pleasure having you as a guest. We hope to see you again in the very near future. Warmest regards.Fernanda CuberoGuest Relations Manager.

Dear Lise, we appreciate your nice opinion. We are happy you liked our food service. Our culinary staff are always striving to make it as varied and tasty as possible. We have the convenience to be next to Rostipollos, Denny’s restaurant and Casino Fiesta, open 24h and with great menus to choose from. Our shuttle also make the “Gastronomic Route”, taking our guests to 4 different spots: Plaza Mango, Plaza Real, City Mall and El Patio. It gives our clients a wide choice of restaurants to choose from for dinner, since it leaves the hotel at 7pm and returns at 9pm. Thanks to take the time to comment us. It was a pleasure to have you with us. We do everything we can to ensure that our guests have all the rest and relaxation they expect. We are committed to our guests' total comfort and satisfaction. It was a pleasure to have you with us. We hope to receive you again. Fernanda Cubero Guest Relations Manager.

Dear Suzanne, thanks for your post. We are happy that you liked our convenient location, just 1km from the airport, plus our free shuttle service running 24/7. It’s wonderful that you loved our clean and comfortable rooms, as well as our amazing beds. Our priority is our guests’ complete satisfaction. Thank you for your visit. It is always a pleasure being at your service. Warmest regards. Fernanda CuberoGuest Relations Manager.

Dear Lucie, thank you for your sharing. It’s wonderful that you like our convenient location, just 1km from the airport, plus our free shuttle service running 24/7. Our priority is the well-being and satisfaction of our guests. Thank you for choosing us. It is always a pleasure being at your service. Fernanda Cubero Guest Relations Manager

Dear Hélène, thanks for your nice comment. It’s great that you loved our comfortable rooms. We are happy that you liked our convenient our location, just 1km from the airport, and near from the rental car agencies. We are satisfied that you enjoyed of our beautiful pool and our breakfast service, our Food & Beverages Staff are always striving to make it as varied and tasty as possible. We apologize if you felt the noise from planes, we hope it hasn’t bothered you. Our priority will always be the well-being and comfort of our guests. It was a pleasure being at your service. Thank you for choosing us. We’ll be waiting you in the near future. Fernanda Cubero. Guest Relations Manager

Dear Hélène, thank you so much for your comment. It fills our hearts to know that you had a wonderful experience at our hotel. We are glad you loved our quick check in. We are truly happy that you enjoyed our breakfast service, our Food & Beverages Staff are always striving to make it as varied and tasty as possible. We are truly committed to our guests' total satisfaction and comfort. Our doors are always open to receive you. We hope to see you again very soon. Warmest regardsFernanda Cuber. Guest Relations Manager.

Dear Caherine, thank you so much for sharing. We are happy that you had an excellent experience with us. It really fills our heart to know that you receive an amazing customer service. We are proud to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping in anyway they can and making them feel like at home. Thanks to take the time to comment us It was a pleasure to have you with us. We hope to receive you again soon. Best regards. Raquel Arce. Guest Relations Manager.

Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express San José Costa Rica AirportPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.Sincerely,Raquel Arce Loyalty Champion / Service Manager

Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express San José Costa Rica AirportPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.Sincerely,Raquel Arce Loyalty Champion / Service Manager

Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express San José Costa Rica AirportPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.Sincerely,Raquel Arce Loyalty Champion / Service Manager

Dear Sara-Eve, thanks you for sharing. We love that you had a comfortable stay, and had enjoy of a wonderful experience. We are happy that you loved our convenient location, just 1 km from the airport. We are always committed to our guests' total comfort and satisfaction. It was a pleasure having you as a guest. Best regards. Raquel Arce. Guest Relations Manager.

Dear,Thank you for taking the time to tell us about your experience at Holiday Inn Express San José Costa Rica AirportPlease know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us.Sincerely,Raquel Arce Loyalty Champion / Service Manager

Dear Alejandro, thanks for posting your comment. We are happy that you like our great location, just 1 km from the airport , plus our confortable and convenient shuttle service. It really fills our hearts with joy that you loved our hotel, because we are truly committed to our guests' total comfort and satisfaction. It was a pleasure to have you with us. We hope to receive you again soon. Best regards. Raquel Arce. Guest Relations Manager.

Dear, Thank you for taking the time to tell us about your experience at Holiday Inn Express San José Costa Rica Airport Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us. Sincerely, Raquel Arce Loyalty Champion / Service Manager

Dear, Thank you for taking the time to tell us about your experience at Holiday Inn Express San José Costa Rica Airport Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us. Sincerely, Raquel Arce Loyalty Champion / Service Manager

Dear, Thank you for taking the time to tell us about your experience at Holiday Inn Express San José Costa Rica Airport Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express, and if I can be of assistance to you, please contact us. Sincerely, Raquel Arce Loyalty Champion / Service Manager

Cher Client, merci beaucoup d'avoir partagé vos fabuleux commentaires sur votre séjour avec nous. Nous sommes très heureux que ce soit si bien et que vous ayez été plus que satisfait de nos hébergements et de notre proximité à l'aéroport (nous sommes à environ 1 km) car rien n'est plus important pour nous que le confort total, la satisfaction et le bien-être de nos clients. C'est très gratifiant pour nous que vous trouviez que l'hôtel est l'endroit idéal pour séjourner après un long vol. Ce fut un plaisir d'être à votre service. À bientôt. Raquel Arce. Manager de Service à la Clientèle

Dear Johnny, we really appreciate your comment. It fills our heart to know that you felt welcome. We are elate to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. We are committed to our guests' total comfort. It is an honor to served you. Thanks for your visit. Best regards. Fernanda CuberoGuest Relations Manager

Dear Catherine, thank you for your nice comment. It’s amazing that you enjoyed of an excellent stay in our hotel. It fills our heart to know you loved our comfortable facilities and enjoyed our fabulous services. Thinking about your comfort and to expand the offer of options for our guests, our shuttle also makes the “gastronomic route”, taking our guests to 4 different spots: Plaza Mango, Plaza Real, City Mall and El Patio. This gives our clients a wide choice of restaurants to choose from for dinner, since it leaves the hotel at 7pm and returns at 9pm. Our purpose is our guest’s comfort and wellness. It was an honor having you as a guest. Thank you for choosing us. Best regards. Fernanda Cubero Guest Relations Manager.

Dear Katherine, thanks for your comment. We appreciate you have chosen us and our brand. We are happy that you received a friendly attention from our staff. We are elate to have an amazing team who are always a step ahead, making sure that our guests have everything they need, helping them in away they can and making them feel like home. We are happy that you liked our comfortable location, just 1km from the airport, plus our free shuttle service running 24/7. Also, our shuttle makes the “gastronomic route”, taking our guests to 4 different spots: Plaza Mango, Plaza Real, City Mall and El Patio. This gives our clients a wide choice of restaurants to choose from for dinner, since it leaves the hotel at 7pm and returns at 9pm. We are committed to our guests' total comfort and satisfaction. Thank you for your visit. It is always a pleasure being at your service. Warmest regards. Fernanda Cubero Guest Relations Manager.

Dear Gerardo, we appreciate your kind opinion. It fills our heart to know that you enjoyed of an amazing stay in our comfortable and clean hotel. It’s fabulous you found very convenient our proximity to the airport, just 1km away, plus our free shuttle service running 24/7. We are truly happy you loved our beautiful facilities and our fabulous services. Most of all, it’s wonderful to know you loved our wonderful attention. Our purpose is always give you a very pleasant experience. It was a pleasure to have you with us. Thank you for choosing us. Fernanda CuberoGuest Relations Manager

Dear Kurt, thanks for sharing your kind comment. It’s wonderful that you enjoyed of an excellent experience with us. It fills our heart to know you loved our comfortable facilities and enjoyed our fabulous services. Our purpose is our guest’s comfort and wellness. It was a pleasure having you as a guest. Thank you for choosing us. Best regards. Fernanda Cubero Guest Relations Manager.

Dear Vicki, we appreciate your kind comment. It’s great you had an excellent experience with us. It fills our heart to know you loved our comfortable facilities and enjoyed our fabulous services. We are committed to our guests' total comfort and wellness. It was a pleasure having you as a guest. We hope to receive you again in a near future. Best regards. Fernanda Cubero. Guest Relations Manager.