Avis
8,4
Très bien
8,6/10
Propreté
8,8/10
Personnel et service
8,6/10
Équipements
8,4/10
Infrastructures et conditions de l’hébergement
8,6/10
Écoresponsabilité
Avis
22 mai 2023
Séjour de 1 nuit en mai 2023
8/10 Bien
Nathan
Voyage en famille
29 août 2022
Les points forts : Propreté et confort de la chambre
Take car of the parking
Nathan
Séjour de 2 nuits en août 2022
6/10 Satisfaisant
Serge
Voyage en famille
26 août 2022
Les points forts : Équipements
Serge
Séjour de 3 nuits en août 2022
10/10 Excellent
Juan, Brea
Voyage en famille avec de jeunes enfants, Voyage en famille
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Juan
Séjour de 1 nuit en mars 2024
2/10 Horrible
Salome
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Salome
Séjour de 2 nuits en avril 2024
6/10 Satisfaisant
holly
Voyage en famille avec de jeunes enfants
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
holly
Séjour de 1 nuit en avril 2024
10/10 Excellent
Senaida
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Senaida
Séjour de 3 nuits en mars 2024
10/10 Excellent
valeria
26 avr. 2024
Les points forts : Propreté
valeria
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear Valeria,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at Paradise Point Resort & Spa.Sincerely,Jim Gross,General Manager
6/10 Satisfaisant
Ekaterina
25 avr. 2024
Les points faibles : Propreté
Ekaterina
Séjour de 1 nuit en avril 2024
6/10 Satisfaisant
Kalkidan
21 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kalkidan
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 22 avr. 2024
Thank you for your feedback. We regret to hear about your disappointment with the fees during your stay. We always strive to be as transparent as possible regarding this matter, so we will be sure to discuss all of your feedback internally. Should you return to the area, we hope you will consider staying with us again.Sincerely,Jim Gross,General Manager
10/10 Excellent
Shisi
Voyage en famille avec de jeunes enfants
19 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Shisi
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 22 avr. 2024
Dear Shisi,It was our pleasure to host you at Paradise Point Resort & Spa! We are thrilled to hear you enjoyed the beach and pool and found it great for families. Thank you for your review, and we hope to see you again. Sincerely,Jim Gross,General Manager
10/10 Excellent
Alix N
19 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Alix N
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 19 avr. 2024
Dear Alix,Thank you for your kind words. We're glad you enjoyed exploring the property, and we look forward to seeing you again at Paradise Point Resort & Spa!Sincerely,Jim Gross,General Manager
8/10 Bien
Jonathan, Wilmette
Voyage en famille, Voyage en couple
18 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Jonathan
Séjour de 6 nuits en mars 2024
Réponse de General Manager le 19 avr. 2024
Dear Jonathan,Thank you for choosing Paradise Point Resort & Spa and sharing your kind review. While we are sorry the bathroom didn't quite meet your expectations, we are happy you were impressed with our amazing staff, spotless accommodations, and fantastic location. We look forward to welcoming you back for many more memorable getaways.Sincerely,Jim Gross,General Manager
8/10 Bien
Matthew
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Matthew
Séjour de 2 nuits en mars 2024
10/10 Excellent
Dayshawn
Voyage en groupe
17 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dayshawn
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 18 avr. 2024
Dear Dayshawn,Thank you for choosing Paradise Point Resort & Spa and for taking the time to share your five-star rating! We are delighted to hear that our friendly service and your pleasant experience at Barefoot Bar & Grill added to the enjoyment of your visit. It was a pleasure to host you, and we look forward to welcoming you back again soon for another memorable stay.Sincerely,Jim Gross,General Manager
10/10 Excellent
Teresa
17 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Teresa
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 18 avr. 2024
Dear Teresa,Thank you so much for choosing to stay with us at Paradise Point Resort & Spa. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. We'd love to read more about what made your visit so great! The pleasure was all ours, and we hope to welcome you back soon.Sincerely,Jim Gross,General Manager
8/10 Bien
Gita
Voyage en famille
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gita
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Gita,We're proud to include you among our returning guests, and we're glad our peaceful property continues to impress you. Please come see us again soon at Paradise Point Resort & Spa!Sincerely,Jim Gross,General Manager
6/10 Satisfaisant
Amanda
Voyage en groupe
15 avr. 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Amanda
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Amanda,Guest satisfaction means everything to our team, so while we thank you for being our guest and sharing your feedback, we are very disappointed to see that you were not pleased with your stay. Feedback helps us make effective changes, so we will be sure to review your comments with our team to ensure our accommodations are comfortable and spotless. We're grateful for your time and look forward to welcoming you back and impressing you further.Sincerely,Jim Gross,General Manager
10/10 Excellent
Tanya
Voyage en famille, Voyage avec des animaux de compagnie
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tanya
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Tanya, Thank you for choosing our resort to celebrate your husband's birthday! We're thrilled to hear that you had an amazing, fun, and relaxing time with us. Your kind words mean the world to us, and we can't wait to welcome you back for another wonderful stay. Here's to many more memorable celebrations with us!Sincerely,Jim Gross,General Manager
8/10 Bien
Veronica, San Diego
15 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Veronica
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Veronica,It was a pleasure to host you at Paradise Point Resort & Spa. Situated on beautiful Mission Bay, our resort features tropical gardens and tranquil lagoons. Although we understand your thoughts on our fees, these details have been published online so you can review the information before making a reservation. Additionally, please know that our resort fee includes high-speed wireless internet, unlimited use of five pools and the fitness center, and recreation activities like tennis, basketball, mini golf, and lawn games. Our team looks forward to welcoming you back in the future. Sincerely,Jim Gross,General Manager
10/10 Excellent
Jeremy
Voyage en couple
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jeremy
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Jeremy,It was such a pleasure to welcome you to Paradise Point Resort & Spa! Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Receiving recognition for our idyllic setting is always appreciated as well! Thank you for your perfect rating, and we hope you return soon. Sincerely,Jim Gross,General Manager
10/10 Excellent
Jose
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jose
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Jose,Thank you for sharing your short yet wonderful five-star review. We are delighted you had such a wonderful stay and look forward to welcoming you back to Paradise Point Resort & Spa again soon.Sincerely,Jim Gross,General Manager
10/10 Excellent
Carole
Voyage en famille
14 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Carole
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Carole,We loved hosting you at Paradise Point Resort & Spa. It's wonderful that our resort amenities and beautiful location on tranquil Mission Bay helped create a memorable experience for you. Please join us again soon!Sincerely,Jim Gross,General Manager
8/10 Bien
Idris
13 avr. 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Idris
Séjour de 1 nuit en avril 2024
10/10 Excellent
Tracie
Voyage en famille avec de jeunes enfants
13 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Tracie
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Tracie,Thank you for taking a moment to leave a review. It was a pleasure having you as our guest recently, and we are happy to hear that our outside bar team took great care of you and your husband. However, we regret falling short of providing memorable hospitality all around, and we'll be sure to share your feedback internally to ensure the necessary adjustments are made promptly. We look forward to welcoming you back in the future for a seamless stay that reflects our true spirit of service. Sincerely,Jim Gross,General Manager
10/10 Excellent
Lara
Voyage en famille
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lara
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Lara,It was such a pleasure to welcome you to Paradise Point Resort & Spa! We are delighted you thoroughly enjoyed your experience. Thank you for your perfect rating, and we hope you return soon!Sincerely,Jim Gross,General Manager
10/10 Excellent
Henrik
12 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Henrik
Séjour de 5 nuits en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Henrik,Thank you so much for the five-star review. We're so happy you and your family enjoyed our warm hospitality and relaxing amenities. It was a pleasure having you join us at Paradise Point Resort & Spa, and we hope you'll visit us again soon!Sincerely,Jim Gross,General Manager
2/10 Horrible
Basia
Voyage d’affaires
12 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Basia
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 15 avr. 2024
Dear Basia,Thank you for taking a moment to review your recent experience. We are pleased our hospitable team left a memorable impression on you; however, we regret your disappointment with your overall stay. Rest assured, our prices are competitive for our area— though we'll be sure to share your feedback internally to ensure our high standards are met, and any necessary adjustments or repairs are made promptly. Take care, and we wish you safe travels.Sincerely,Jim Gross,General Manager
10/10 Excellent
Julie
Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Julie
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Julie,Thank you so much for choosing to stay with us at Paradise Point Resort & Spa. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. It's great to read you were able to take advantage of some of our plentiful amenities. The pleasure was all ours, and we hope to welcome you back soon so that you may enjoy all that our tremendous resort has to offer.Sincerely,Jim Gross,General Manager
8/10 Bien
Chantelle
Voyage en famille avec de jeunes enfants, Voyage en famille
10 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chantelle
Séjour de 4 nuits en avril 2024
Réponse de General Manager le 11 avr. 2024
Dear Chantelle,We were delighted to welcome you and your family back to Paradise Point Resort & Spa during your most recent stay! It's wonderful to hear you had another enjoyable experience and that you appreciated our beautiful beaches and pools, as well as the fully equipped Bayside Bungalow. However, we're sorry you are disappointed with some of the fees associated with your stay. Please know that these are posted online to ensure guests are aware prior to arrival, but we do value your feedback. We're grateful for your comments, and we hope to have the opportunity to welcome you back soon for another terrific getaway.Sincerely,Jim Gross,General Manager
6/10 Satisfaisant
Alicia
9 avr. 2024
Les points forts : Propreté
Alicia
Séjour de 5 nuits en avril 2024
10/10 Excellent
Alan M
9 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alan M
Séjour de 8 nuits en mars 2024
Réponse de General Manager le 11 avr. 2024
Dear Alan,Thank you for choosing Paradise Point Resort & Spa for your recent stay. We're delighted you enjoyed our prime location and had the chance to explore the beautiful beach and attractions while you were in the area. It was a pleasure to welcome you to our resort, and we look forward to seeing you again for another terrific experience.Sincerely,Jim Gross,General Manager
8/10 Bien
Antonio
Voyage en couple
9 avr. 2024
Les points forts : Propreté, personnel et service, équipements
Antonio
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 11 avr. 2024
Dear Antonio,Thank you for sharing your experience at Paradise Point Resort & Spa! We're delighted to hear that you had a tremendous experience with us and appreciated the balance of being away from the hustle and bustle while still being close to the attractions you wanted to visit. We look forward to welcoming you back for another wonderful stay in the future!Sincerely,Jim Gross,General Manager
10/10 Excellent
Lisa
7 avr. 2024
Lisa
Séjour de 1 nuit en avril 2024
4/10 Médiocre
La'Sondra
Voyage en groupe
7 avr. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
La'Sondra
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 9 avr. 2024
What you have described is far from the experience we want our guests to have. Firstly, please know that the safety of our guests is our number one priority. We will be sure to have our maintenance team look into your comments further and make improvements where necessary. In addition, we apologize for any disappointment in the service you received during your visit, as we always strive to provide our guests with the best experience possible. Please consider reaching out to us offline so that we can gather more information regarding the experience you described and better assist you. Thank you, and we hope to hear from you soon. Sincerely,Jim Gross,General Manager
6/10 Satisfaisant
CLIVIA
6 avr. 2024
CLIVIA
Séjour de 3 nuits en mars 2024
6/10 Satisfaisant
mary
Voyage en famille
6 avr. 2024
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
mary
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 9 avr. 2024
Dear Mary,We always appreciate hearing from our guests, and we're glad you enjoyed the gorgeous scenery. However, we apologize for any concerns about unwelcome visitors. We will relay these matters to our team immediately to ensure that our high standards of cleanliness are being met. Should you be in the area again, please come back to see us for a stay that is sure to go above and beyond your expectations.Sincerely,Jim Gross,General Manager
10/10 Excellent
Xeno
6 avr. 2024
Xeno
Séjour de 1 nuit en avril 2024
6/10 Satisfaisant
Ashley, seattle
6 avr. 2024
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Ashley
Séjour de 7 nuits en mars 2024
10/10 Excellent
Melissa
6 avr. 2024
Melissa
Séjour de 6 nuits en mars 2024
10/10 Excellent
Leo
Voyage en famille
5 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Leo
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 9 avr. 2024
Dear Leo,Thank you so much for choosing to visit us at Paradise Point Resort & Spa. Welcoming every guest with a wonderful stay is our top priority, so we're thrilled you enjoyed our resort. The pleasure was truly ours, and we hope you'll choose to visit us again in the future for more unforgettable experiences.Sincerely,Jim Gross,General Manager
10/10 Excellent
Gerardo, Mexicali
4 avr. 2024
Gerardo
Séjour de 2 nuits en mars 2024
10/10 Excellent
jianxiu
4 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
jianxiu
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 9 avr. 2024
Dear Jianxiu,Thank you for taking the time to provide this wonderful review regarding your visit to Paradise Point Resort & Spa. It brings us joy to read your comments and that we were able to provide you with the exceptional stay you deserved. We look forward to you coming back to see us again.Sincerely,Jim Gross,General Manager
6/10 Satisfaisant
Ashley
3 avr. 2024
Les points forts : Personnel et service
Les points faibles : Propreté
Ashley
Séjour de 2 nuits en mars 2024
10/10 Excellent
Vahagn
2 avr. 2024
Vahagn
Séjour de 1 nuit en mars 2024
2/10 Horrible
Elizabeth
Voyage en famille avec de jeunes enfants
2 avr. 2024
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 2 nuits en mars 2024
Réponse de General Manager le 6 avr. 2024
Dear Elizabeth,Thank you for taking the time to leave us a review. Our team is saddened to hear our accommodations did not exceed your expectations. What you have described differs from our usual high standards, and we will share it with our team to enhance our guests' experience. We hope you will consider giving us another chance so we can provide you with the excellent stay you deserve.Sincerely,Jim Gross,General Manager
10/10 Excellent
Christopher
Voyage en couple
1 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Christopher
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 6 avr. 2024
Dear Christopher,It was such a pleasure to welcome you to Paradise Point Resort & Spa! We appreciate your kind words about our idyllic grounds and your giving us a perfect rating. Thank you for your review, and we hope you return soon!Sincerely,Jim Gross,General Manager
10/10 Excellent
Joshua
Voyage en famille avec de jeunes enfants
31 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Joshua
Séjour de 4 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Joshua,Thank you for choosing Paradise Point Resort & Spa! Our team is delighted you received excellent service and enjoyed our beautiful location. We take pride in providing our guests with a phenomenal experience, and we're glad our relaxing pool and mini golf were among the highlights of your stay. It was our pleasure to host you, and we hope to see you again for another memorable visit!Sincerely,Jim Gross,General Manager
6/10 Satisfaisant
Stephen
30 mars 2024
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Stephen
Séjour de 4 nuits en mars 2024
10/10 Excellent
Peter
30 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 5 nuits en mars 2024
Réponse de General Manager le 2 avr. 2024
Dear Peter,Thank you for choosing Paradise Point Resort & Spa! We're glad our family-friendly, relaxing property impressed you, and we look forward to your next visit.Sincerely,Jim Gross,General Manager