Dear Jean, thank you for evaluating your stay at our hotel. Utilizing the guidelines, practices, and controls from our local and state officials, we are committed to creating an even safer environment for our guests and associates. Therefore, we appreciate all of your feedback and will address these concerns appropriately. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. Thank you again for your feedback, and we hope you will consider a return visit so that we can make it up to you. Respectfully, Michael Bazar, General Manager

Dear William, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting San Anotonio. It was our pleasure accommodating you. We hope you will make The St. Anthony, a Luxury Collection Hotel, San Antonio your home away from home whenever your travels bring you to our area. Respectfully, Michael Bazar General Manager

Dear Peyton, We are thrilled to read about your stay and how much you enjoyed our beautiful hotel as well as our exceptional staff! We work hard to deliver a great experience for all of our guests, and we very much appreciate you recognizing our efforts. Thank you for the wonderful review for The St. Anthony, a Luxury Collection Hotel, San Antonio; we look forward to hosting you again on your next visit to our city. Respectfully, Michael Bazar General Manager

ar Cake, Thank you for choosing to stay with us and share your feedback with us. While we are truly delighted to know that you enjoyed your room and our pool area, we are deeply disappointed that we did not meet all of your expectations. We would like to sincerely apologize for any miscommunications regarding the DJ at our pool and for the delays in service at our breakfast. Your feedback is essential to us improving our guest experience and are grateful for you bringing this to our attention. We hope you will consider staying with us again so that we may provide the perfect stay that you deserve. Respectfully, Michael Bazar General Manager

Dear Ruth, Thank you for taking the time to share your feedback with us. We are dedicated to providing every guest with an exceptional and memorable stay; therefore, we deeply regret that this was not your experience. We would like to sincerely apologize for any oversights made in the servicing and preparation of your room, as well as for any frustrations or inconveniences that you experienced due to our elevators. We would like to assure you that we take the cleanliness and upkeep of our hotel very seriously and we will be addressing this with our team to ensure we remain attentive and thorough in all of our services moving forward. We will also be reviewing your comments regarding your breakfast order with our team to ensure that instances like this are not repeated. We hope that you will reconsider staying with us again so that we may demonstrate our dedication to hospitality and provide the stay that you deserve. Respectfully, Michael Bazar General Manager

Dear Benjamin, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting San Antonio. It was our pleasure accommodating you. We hope you will make The St. Anthony, a Luxury Collection Hotel, San Antonio your home away from home whenever your travels bring you to our area. Respectfully, Michael Bazar General Manager

Dear Meredith, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to The St. Anthony, a Luxury Collection Hotel, San Antonio. Respectfully, Michael Bazar General Manager

Dear Staci,Thank you for staying at our hotel and for posting your experience. We are glad you could experience historic San Antonio amid our luxury hotel embodying beautiful old-world splendor. However, we regret any inconvenience our parking services may have caused. Our goal is to provide outstanding hospitality in all areas of our hotel; therefore, we are grateful for your feedback as we continually strive to improve our efforts. Thank you again for mentioning that your experience was pleasant overall, and we hope you will give us another opportunity to make your next visit with us perfect.Respectfully,Michael BazarGeneral Manager

Dear John, Thank you for taking the time to share your experience with us. While we are pleased to know that you enjoyed our comfortable rooms, we deeply regret that you did not receive the luxurious and exceptional service that you deserve. We hope you will see this as the isolated incident that it is and stay with us again so that we may demonstrate our dedication to exceptional hospitality. Respectfully, Michael Bazar General Manager

Dear Linda,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience you experienced during your visit.We regret that unexpected work performed by San Antonio Water Systems to repair a main waterline below the street immediately in front of the hotel caused a water flow disruption to the hotel and surrounding businesses. Fortunately, that repair was completed within a few hours.We hope you will return to The St. Anthony again and allow us the opportunity to provide you with an outstanding hotel experience.Best regards,Michael BazarGeneral Manager

Dear Joseph,Thank you for the fantastic rating and for your comments about staying with us at The St. Anthony, a Luxury Collection Hotel, San Antonio. Our goal is to make every guest feel welcome and comfortable during their entire visit, so we are pleased to know your experience with us met these expectations. Thank you for your compliments regarding our team. They work tirelessly to provide the best service, down to the smallest detail. We look forward to sharing your kind comments with them.It was our pleasure having you as our guest, and we hope you will revisit the next time your travel brings you to our area.Respectfully,Michael BazarGeneral Manager

Dear Alan, Thank you for the wonderful rating for The St. Anthony, a Luxury Collection Hotel, San Antonio! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon. Respectfully, Michael Bazar General Manager

Dear Lisa, Thank you for staying with us and sharing your experience. We here at The St. Anthony, a Luxury Collection Hotel, San Antonio believe in providing all of our guests, even our furry ones, with genuine comfort and care. We look forward to sharing your compliments with our team. We look forward to your future visits. Respectfully, Michael Bazar General Manager

Dear Tanya, Thank you for taking the time to leave your rating! It is fantastic you enjoyed your time at The St. Anthony, a Luxury Collection Hotel, San Antonio so much! We look forward to hosting you again soon for another great experience. Have a wonderful day! Respectfully, Michael Bazar General Manager

Dear Yarisely, Thank you for sharing your experience at The St. Anthony, a Luxury Collection Hotel, San Antonio with future travelers. We are delighted that you celebrated your husband’s birthday with us. We love knowing that our beautiful hotel, comfortable rooms and delicious dining selection at Rebelle made the occasion memorable. It was truly a pleasure to host your visit and we hope to welcome you again soon. Respectfully, Michael Bazar General Manager

Dear Perry, Thank you for choosing The St. Anthony, a Luxury Collection Hotel, San Antonio for your visit to our city and for sharing your review. We love to read that you rested well in our comfortable accommodations and our amenities were perfect for your needs. Thank you once more, and we hope you will make us your home the next time you are in this area. Respectfully, Michael Bazar General Manager

Dear Lesley,Thank you for your recent stay at The St. Anthony, a Luxury Collection Hotel, San Antonio and for posting such a generous rating. It is a pleasure to know that we exceeded your expectations. We believe our fresh accommodations, thoughtful hospitality, and convenience make us a great place to call home when visiting San Antonio. We enjoyed having you as our guest, and we hope to see you again soon. Respectfully,Michael BazarGeneral Manager

Dear Penny,It was a pleasure hosting your visit, and we appreciate you mentioning how much you appreciated our lobby area. However, we do want to apologize for the difficulties with the elevator. Thank you for your valuable feedback. We hope to have the opportunity to provide you with a flawless visit the next time you are in the area.Respectfully,Michael BazarGeneral Manager

Dear George,Thank you for choosing The St. Anthony, a Luxury Collection Hotel, San Antonio and taking time to review your stay. It was a pleasure reading about the excellent service you received from our staff. This is what we strive to do every day, so we appreciate you acknowledging our efforts. Thank you again for allowing us to be of service. We hope to have the pleasure of doing so again in the near future.Respectfully,Michael BazarGeneral Manager

Dear Melissa,We appreciate your comments. Our goal is to provide each guest with comfortable accommodations and outstanding service, so we apologize for not meeting your expectations. We appreciate your business and hope you will consider giving us an opportunity to welcome you again.Respectfully,Michael BazarGeneral Manager

Dear Lakeidra, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at The St. Anthony, a Luxury Collection Hotel, San Antonio. We hope to have the pleasure of doing so again on your next visit to the area so that we may provide the five-star experience you deserve. Respectfully, Michael Bazar General Manager

Dear Jimmy, Thank you for sharing your experience with us. We understand that when staying with us, comfort and a good night’s rest is essential; therefore, we would like to sincerely apologize for the discomfort you experienced due to our beds. We have shared this with the appropriate individuals as we are always looking to improve our guest experience and plan for future upgrades. We hope you will stay with us again so we may provide the comfortable stay you deserve. Respectfully, Michael Bazar General Manager

Dear Richard,Thank you for choosing our hotel and for sharing your experience with us. We are deeply sorry your room was not ready upon your arrival and for any housekeeping delays during your stay. We apologize for any inconvenience this caused you. Rest assured, we will address this with our team to prevent such happenings in the future. We hope you will consider giving us another chance the next time you are in San Antonio. Respectfully,Michael BazarGeneral Manager

Dear Graham, Thank you for your recent stay with us and for sharing your feedback with us. While we are pleased to know that our location was perfect for your plans, we would like to sincerely apologize for the delays that you experienced during your check-in process, as well as for the oversights in the servicing of your room during your stay with us. We will be taking the time to address this with our housekeeping team so that we may reinforce the importance of providing attentive, thorough, and punctual service. We hope you will revisit so we may demonstrate our dedication to exceptional hospitality. Respectfully, Michael Bazar General Manager

Dear Tiffany, Thank you for your visit. We are grateful for you taking the time to share the areas of your stay that you enjoyed, as well as the areas that we can improve. While we are truly pleased to know that you enjoyed our beautiful property and that our location was perfect for your plans, we would like to sincerely apologize for the concerns that you experienced with our elevators and food, as well as for the disturbances you had due to our surrounding area. We will share these comments with our team as we are continuously striving to improve our guest experience. We hope you will stay with us again so that we may provide the five-star stay that you deserve. Respectfully, Michael Bazar General Manager

Dear Michael,On behalf of our team at The St. Anthony, a Luxury Collection Hotel, San Antonio, thank you for taking the time to leave your rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to San Antonio.Respectfully,Michael BazarGeneral Manager

Dear Indrajit,On behalf of our team at The St. Anthony, a Luxury Collection Hotel, San Antonio, thank you for the excellent rating. We strive to deliver clean, comfortable accommodations combined with outstanding service to every guest; therefore, we appreciate you noticing our efforts. We enjoyed having you, and we hope we will continue to be your hotel of choice whenever you return to San Antonio.Respectfully,Michael BazarGeneral Manager

Dear Mary,Thank you for choosing The St. Anthony, a Luxury Collection Hotel, San Antonio. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. We appreciate your patronage and hope that we will have a chance to host you again in the future. Respectfully,Michael BazarGeneral Manager

Dear Frederic,Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. Your feedback is essential to us, and it is a pleasure to know you enjoyed all that we have to offer. It was our pleasure hosting you at The St. Anthony, a Luxury Collection Hotel, San Antonio; we hope to see you again soon. Respectfully,Michael BazarGeneral Manager

Dear Yelitza, We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at The St. Anthony, a Luxury Collection Hotel, San Antonio. Respectfully, Michael Bazar General Manager

Dear Marco, We are very glad you had a great experience throughout our hotel. We love what we do, but it is always nice to be recognized for a job well done! We will share your compliments with our staff, and we hope to have the honor of hosting you again soon here at The St. Anthony, a Luxury Collection Hotel, San Antonio. Respectfully, Michael Bazar General Manager