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Avis sur Rancho Humo Estancia

4 out of 5
Rancho Humo Estancia
Río Tempisque, Nicoya, Puerto Humo, San Antonio, Guanacaste

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 17 avis sur 25." "
Note des voyageurs de 8 (Bien), d’après 4 avis sur 25." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 25." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 25." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 25." "

9,6/10

Propreté

9,8/10

Personnel et service

8,8/10

Équipements

9,2/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Trop cher pour ce que nous avons eu. Notre chambre No 1 était trop près du système de son. Trop cher aussi pour les repas (30$US), pour ce que nous avons manger.
Séjour de 2 nuits en février 2019

10/10 Excellent

jeff

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
the staff was super helpful
Séjour de 1 nuit en avril 2024
Réponse de Maria Fernanda Gonzalez - Customer Service le 22 avr. 2024
Dear Jeff: Greetings from Rancho Humo Estancia…!!! Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Susan, JERSEY CITY

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Book here if you want to see Palo Verde National Park. They also have tours on their own property and the river. Make sure to understand the schedule for the tours to be able to take advantage of them. The hotel is a luxurious outpost, off the beaten path.
Séjour de 1 nuit en mars 2024
Réponse de Maria Fernanda Gonzalez - Customer Service le 6 mars 2024
Dear Susan:Greetings from Rancho Humo Estancia…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
Great place for high-endish hotel.
Overall it was a good experience. Few things I wished I had known before I booked the place. Because it’s such a remote place there’s no other restaurants around that you’re stuck eating at the hotel. It’s gourmet food, very good but pricey, $30 per person do dinner, 25 for lunch. I should have asked ahead of time, so didn’t expect it to be that high. We had a beautiful room with balcony and wonderful view, watched birds passing by, starry nights so the room was worth the price. However, we didn’t have hot water the whole time,I really needed a hot shower one of the nights (we stayed 3nighs) after a long tiring day but shivered under a cool water. They never got around to fixing it. Also, no tv in the room which is strange, tv was one of the amenities. It’s a good location for going into the Palo Verde, hiring a boat to go across the river, totally worth the long hike, saw hundreds of birds in the lagoon area and other animals roaming the forest. Take lot of water. We would have hired a guide but didn’t work out.
Séjour de 3 nuits en février 2024
Réponse de Maria Fernanda Gonzalez - Customer Service le 6 févr. 2024
Dear Customer:Greetings from Rancho Humo Estancia…!!!Thank you very much for your comments. We are very sorry for any inconvenience that you had during your stay at the hotel. We will talk with the staff about this situation and once again thank you for sharing this. Those observations help us to be better every day because we work very hard every day in order to offer to all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

John

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place is off the beaten path, but we saw many unusual birds and we were treated like royalty. Large room with a sweeping view. Kenneth, our “guide” gets an A for customer service, and is a pretty good naturalist as well. Food was very good and reasonably priced as well.
Séjour de 3 nuits en février 2024
Réponse de Maria Fernanda Gonzalez - Customer Service le 6 févr. 2024
Dear John:Greetings from Rancho Humo Estancia…!!!Thank you very much for your good score and comments about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

8/10 Bien

Deborah

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Service is amazing
We spent two nights here and at first I was disappointed because I thought we would have easy access to Palo Verde National Park. This is not the case but Kenneth quickly eased my mind and set us up with a boat tour and bird watching. He was amazing and made our stay memorable. I am so happy we stayed here and it’s all because of the service we received. Highly recommend if you want to spend time in a small village ( less than 200 people) and receive unparalleled attention. The food was fantastic.
Séjour de 2 nuits en janvier 2024
Réponse de Maria Fernanda Gonzalez - Customer Service le 6 févr. 2024
Dear Deborah:Greetings from Rancho Humo Estancia…!!!Thank you very much for your comments. We are more than happy that you enjoyed your time with us. We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Rubén

Séjour de 1 nuit en novembre 2023
Réponse de Maria Fernanda Gonzalez - Customer Service le 30 nov. 2023
Dear Ruben:Greetings from Rancho Humo Estancia…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Yuval

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Incredible property. Magical and romantic rooms. All people working at the hotel were very sweet and accommodating. The food served is delicious home cooked meals. The nature around is breathtaking. Would definitely come back to visit!
Réponse de Maria Fernanda Gonzalez, Customer Service le 1 janv. 2023
Dear Yuval:Greetings from Rancho Humo Estancia…!!!Thank you very much for your good score about the hotel during your stay.We work very hard every day in order to offer all our customers a wonderful time here. We hope you can visit us again in the future, our doors are always open. Kind regards,

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The attention to our personal satisfaction was impressive. The Manager greeted us at dinner and went out of his way to find us a boat tour on the nearby river the morning we left. The room was spectacular with a huge window which looked out onto a large wooden deck and an uninterrupted view of the expansive wetlands and low mountains in the distance. At night it was dead quiet while the sky was ablaze with stars. There's also an iguana who lives next to the parking lot.
Séjour de 1 nuit en mars 2020
Réponse de Rancho Humo le 19 mars 2020
Thank you so much, it was our pleasure to have you spend time in Rancho Humo and that you enoyed the place. We will take good care of the Iguana and many other animals who live here. Stay safe and we see you in a short future hopefully. Thanks

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very unique property. Need to spend a few days to experience the full offerings of the property and surrounding area.
Séjour de 1 nuit en mars 2020
Réponse de Ray le 26 mars 2020
Thank you so much for your message, and thank you for the recommendation. Hope to see you again in a short future. Sincerely,

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté
Wonderful property, friendly and professional Staff, excellent room, best food we had in Costa Rica. And the birding tour with the Jeep was really fantastic!
Séjour de 1 nuit en juillet 2019
Réponse de Ray le 24 juil. 2019
We are so happy to read your email. I will surely pass it on to my staff and they will love it, this is great news. Thank you so much!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rindum perfekt, das Personal hat sich super um uns gekümmert. Das Essen wsr lecker und die Touren in doe Wetlands und auf dem Fluss ließen uns viele Tiere sehen.
Séjour de 2 nuits en mai 2019

4/10 Médiocre

Voyageur vérifié

Séjour de 2 nuits en mars 2019
Réponse de Ray le 30 avr. 2019
Thank you, in Rancho Humo we appreciate all the reviews and the time you spend to share it. We were wondering if you could give us some feedback, any information that we could use to improve the experience of our guests or thigns you think need to be changed. Best regards

10/10 Excellent

Andreas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2019
Réponse de Guest Services le 4 avr. 2019
Thank you so much Andreas for your review. We really appreciate it,

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great food in a magical place tended by genuinely inspired artists of the "pura vida" life. A working ranch sets the stage for one of the most fascinating and intimate wetland interactions I've ever experienced. This is the penultimate eco-adventure.
Séjour de 3 nuits en février 2019
Réponse de Ray le 20 févr. 2019
Thank you so much for your kind review. We are happy you were part of the magic we want to create for you to enjoy.

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2019

10/10 Excellent

Marcus

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very nice place with delicious food! The best water I ever drank in Costa Rica and the make it themselves from the nearby water. Beautiful surrounding!
Séjour de 1 nuit en janvier 2019
Réponse de Ray le 24 janv. 2019
Thank you for your kind words. We are glad you enjoyed the water and the food. We look forward to meeting you in a near future!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This was the highlight of our trip to Costa Rica. Rancho Humo is like staying in an elegant family home with personally prepared meals, an incredible host (Raymundo) who tends to all of your needs. The junior suites are the best! with a view of the wetlands and great for viewing the night stars. If you love nature you will love Rancho Humo. Also recommend the river cruise which gives you a close up view of the birds, monkeys and crocodiles in the River Tempisque.
Séjour de 2 nuits en janvier 2019
Réponse de Ray le 24 janv. 2019
Thank you so much for leaving us a review! We apreciate it very much that you recomend our property and more than anything, that we were the highlight of your trip! Best regards!

10/10 Excellent

Gilbert

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Being the only ones there we were treated as royalty. There were lots of species of birds to see. We especially liked the roseate spoonbills - so pink. The whistling ducks were interesting also. The 20 km of gravel road was somewhat bumpy.
Séjour de 2 nuits en octobre 2018

6/10 Satisfaisant

Yuniel

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
El hotel un excito, el restauran mucho que desear. La cena dirigida, cara y poca.
Séjour de 1 nuit en juin 2018

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lovely little place with insanely amazing sunset
Hotel is small with all the caveats that come with it. The staff really tries and is very nice - the pool could have been a little cleaner. The sunset from the ruins of the old hotel is outright spectacular - that by itself is worth a trip there. Dinner was very tasty, not exactly cheap for what it was - but my main concern was that the portions are rather tiny. I was there with an 8 year old and whatever he didn't eat made up for what I was missing on my plate. I would imagine they would have given me more had I asked for it as well. The drive from the main roads is on a rather bumpy gravel road - it added to the beauty but it is quite a drive. All in all, I consider the place a quite literally hidden gem and we will probably visit there again for 2-3 days next time we are in Costa Rica

10/10 Excellent

Laetitia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Top!!!!!
Wat hebben we hier genoten! Het hotel heeft een duurzame en mooie uitstraling. Moet een goede architect geweest zijn die dit heeft ontworpen. Als je je verwend wilt voelen moet je hier zijn. Al het personeel is toegewijd en persoonlijk. Dat ervaar ik als heel belangrijk. De eigenaar heeft als doel de nabijgelegen community (200 mensen) op te leiden en van werk te voorzien. Je kunt merken dat hij erop toeziet dat de gasten worden bediend/verzorgd volgens de wensen van deze tijd. Het eten is lekker, de kamers zijn ruim en hebben een groot balkon (als je daarvoor gekozen hebt) met een wijds uitzicht. We hebben mooie tours gemaakt met gids van het eigen personeel: een boottour en een jeepsafari. Op het terrein zie je ook al heel veel vogels. We komen graag terug!
Séjour de 2 nuits en mars 2018

10/10 Excellent

Scott R

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Out There
Facility, room, & ranch are very nice. Very remote and a long drive from the highway. Small pool. Rey does a great job of providing service. They offer boat tours on the river seeing many crocodiles and bird species. Also land tours of the wetlands on their grounds. As it is remote it may be the only place to eat. Dinner menu was limited only offering one choice unless you request something else. Room and bathroom very nice. Only stayed one night. They offer packages that include lodging, meals, tours. Can boat down river and enter Palo Verde National Park from back entrance.
Séjour de 1 nuit en janvier 2018

8/10 Bien

calgary canada, calgary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very secluded for time away from the hustle.
Great staff. Is a 1100 acre ranch with free tours of birds and crocodiles. Riding tour to town and around ranch. If you are looking for a beach and noise then head elsewhere. This is pure ranch land and seclusion. Great for complete relaxation! Best to know some Spanish as they speak very little english but you will get by
Small pool area
Front
Pool view
Lagoon tour view