6/10
Mixed Experience: Excellent Staff, But Disappointing Infrastructure
I had mixed feelings about my stay at this hotel. On the positive side, the staff was absolutely excellent—friendly, helpful, and professional throughout my visit. Their service was the highlight of my experience.
Unfortunately, the hotel’s infrastructure left much to be desired. The facilities felt outdated and not well maintained. It was surprisingly difficult to access clean towels, which was frustrating and unexpected.
Another concern was the behavior of some guests. At times, they were loud, disrespectful, and, in a few moments, made the environment feel uncomfortable and even a bit unsettling.
Overall, while I deeply appreciated the efforts of the staff, I hope the hotel takes steps to improve its infrastructure and guest environment moving forward.
Gustavo
Séjour de 14 nuits en juin 2025
