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Avis sur Quality Inn Midvale - Salt Lake City South

2.5 out of 5
Quality Inn Midvale - Salt Lake City South
7251 S 300 W, Midvale, UT

Avis

5,8
Note des voyageurs de 10 (Excellent), d’après 200 avis sur 1001." "
Note des voyageurs de 8 (Bien), d’après 185 avis sur 1001." "
Note des voyageurs de 6 (Satisfaisant), d’après 177 avis sur 1001." "
Note des voyageurs de 4 (Médiocre), d’après 175 avis sur 1001." "
Note des voyageurs de 2 (Horrible), d’après 264 avis sur 1001." "

6,4/10

Propreté

6,2/10

Personnel et service

5,6/10

Équipements

6,0/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

8/10 Bien

Lekameleon, Paris

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Établissement situé à proximité du tramway et de l'autoroute. Bien dans l'ensemble, dommage que le personnel de l'accueil ne soit pas aimable.
Séjour de 2 nuits en octobre 2019
Réponse de Jay Patel le 14 oct. 2019
Thank you for taking the time to tell us about your experience at Days Inn Midvale. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address problems and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

8/10 Bien

Paul

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Coût abordable
C’est vieux, mais propre!
Séjour de 1 nuit en août 2018

6/10 Satisfaisant

Aymeric

Les points faibles : Propreté et personnel et service
Motel bien situé, facile d'accès
Chambre spacieuse mais moquette et mobilier datés. Grand lit confortable. Propreté correcte mais ne pas s'attendre à une chambre pristine. Frigo dans la chambre très pratique. Petit-dejeuner inclus correct (café, jus de fruits, toasts, gaufres à cuire soi-même). S'attendre à une prestation de motel plutôt que d'hôtel et vous ne serez pas déçu. Facile d'accès et proche des stations de ski
Séjour de 4 nuits en janvier 2018

8/10 Bien

Annalyce

Voyage en couple
Les points forts : Propreté
it was good
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 14 mai 2024
Dear Guest,Thank you for sharing your positive experience! We're thrilled to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!Sincerely, Hotel Manager

10/10 Excellent

Son

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Na
Séjour de 3 nuits en mai 2024
Réponse de Hotel Manager le 12 mai 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that you had a fantastic experience with us. We appreciate your support and look forward to welcoming you back soon!Sincerely, Hotel Manager

2/10 Horrible

Noe

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Not enough parking. Room had a bad smell. Heater didn't work well.
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 12 mai 2024
Dear Guest,Thank you for sharing your experience with us. We apologize for the inconvenience you faced with the parking availability, room odor, and heater functionality. Your feedback is invaluable, and we'll address these issues promptly to ensure a more comfortable stay for our guests in the future. We hope to have the opportunity to welcome you back and exceed your expectations.Sincerely, Hotel Manager

2/10 Horrible

Lindsey

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
This place literally freaked me out. I had my kids and luckily my husband because no chance I would have stayed there alone. Bums walking all around the parking lot. The guy who checked me in was behind a locked door. Came out to check me in and the 5 mins later walked through the parking lot to check out our car, maybe I’m not sure. I felt pretty sick about the hotel and area in general. Would not recommend!
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 10 mai 2024
Dear Guest,We apologize for the unsettling experience you had during your stay. Your safety and comfort are our utmost priorities, and we regret that we did not meet your expectations. We take your feedback seriously and will investigate the concerns you raised to ensure a safer and more comfortable environment for all our guests. Thank you for bringing this to our attention, and we apologize for any inconvenience caused. If you have any further concerns or would like to discuss your experience in more detail, please feel free to contact us directly.Sincerely, Hotel Manager

10/10 Excellent

Sharon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Perfect
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 9 mai 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a flawless experience during your stay with us. If there's anything we can do to maintain this level of excellence or to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager

10/10 Excellent

Josh

Séjour de 3 nuits en avril 2024
Réponse de Hotel Manager le 7 mai 2024
Dear Guest,Thank you for your positive rating! We're glad to see you had a satisfactory experience with us. If you have any specific feedback or suggestions for improvement, please feel free to share. We value your input and hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager

8/10 Bien

Luis

Voyage en famille
Les points faibles : Équipements
Todo bien
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 5 mai 2024
Dear Guest,Thanks for your review! We are glad to know that your stay was good. If there is anything else we can improve for your next visit, please don't hesitate to let us know. We hope to welcome you again soon.Sincerely, Hotel Manager

2/10 Horrible

Mark

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 5 mai 2024
Dear Guest,We're sorry to see your rating, and we would like to understand more about your experience to address any issues you encountered. If you could provide additional details or feedback, we would greatly appreciate it. Our goal is to ensure all our guests have a comfortable and enjoyable stay, and we apologize if we fell short of meeting your expectations.Sincerely, Hotel Manager

4/10 Médiocre

Jessica

Voyage en famille
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Mattress was comfortable. Pillows were lumpy. Towels were thin. Breakfast ok- carb heavy. Staff was responsive but unfriendly. Located next to the front runner for access to public transit. Pool and jacuzzi were out of service.
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 29 avr. 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found the mattress comfortable, but we apologize for the issues you encountered with the pillows, towels, and breakfast offerings. We'll address these concerns promptly to ensure improvements. We're also sorry for the inconvenience regarding the pool and jacuzzi being out of service. Your comments about the staff's friendliness will be addressed with our team. We appreciate your input and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Taylor

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We experienced a loud neighbor one of our 3 nights and the walls seem to be a bit thin, but overall it was very clean and a good stay!
Séjour de 3 nuits en avril 2024
Réponse de Hotel Manager le 29 avr. 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you had a good stay overall and found the hotel to be clean. We apologize for the inconvenience caused by the noise from a neighboring room. We'll look into ways to address soundproofing to ensure a more peaceful experience for our guests. We appreciate your input and hope to welcome you back for an even better stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Donald, Las Vegas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 29 avr. 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a fantastic experience during your stay with us. Your satisfaction is our priority, and we're grateful for your positive feedback. We look forward to welcoming you back for another memorable stay in the future.Sincerely, Hotel Manager

8/10 Bien

ERIK

Friendly staff, spacious room. Wished there were a little desk/reading lamp on the desk - The overhead lighting was a bit harsh. Overall, pleasant stay.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 26 avr. 2024
Dear ERIK,Thank you for your feedback and rating! We're glad to hear that you found our staff friendly and your room spacious. We appreciate your suggestion regarding adding a desk/reading lamp for a more comfortable lighting option, and we'll certainly take that into consideration for future improvements. We're pleased that overall you had a pleasant stay, and we hope to have the opportunity to welcome you back for another enjoyable experience in the future!Sincerely, Hotel Manager

10/10 Excellent

Sheila, Stone Mountain

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Homeless people in the area.
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 25 avr. 2024
Dear Guest,Thank you for your review and for choosing to stay with us. We appreciate your feedback regarding the presence of homeless individuals in the area. While we strive to provide a safe and comfortable environment for all our guests, we understand that external factors may impact your experience. We will continue to monitor the situation and work with local authorities to ensure the safety and well-being of our guests. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Jackie

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 22 avr. 2024
Dear Guest,Thank you for your feedback. We appreciate you taking the time to share your experience with us. If there are any specific areas where we can improve, please feel free to let us know. We hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

2/10 Horrible

Jacob

Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 10 mai 2024
Dear Guest,We're sorry to hear that your experience did not meet your expectations. Your satisfaction is important to us, and we apologize for any shortcomings during your stay. If you'd like to discuss your concerns further or provide specific feedback, please feel free to reach out to us directly. We appreciate your feedback and hope to have the opportunity to improve and regain your trust in the future.Sincerely, Hotel Manager

4/10 Médiocre

Chuck

Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Ceiling in shower falling apart, (Drywall) Hairs in Bathtub, A/C not working
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 17 avr. 2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. Your feedback is valuable, and we will promptly address the issues mentioned with our maintenance team to ensure they are resolved. We strive to provide a comfortable experience for all our guests and regret falling short in this instance. If you decide to give us another chance, we would be grateful for the opportunity to exceed your expectations.Sincerely, Hotel Manager

8/10 Bien

bruce, Charleston

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The mattress was excellent
Séjour de 5 nuits en avril 2024
Réponse de Hotel Manager le 12 avr. 2024
Dear Guest,Thank you for your review on Expedia. We're glad to hear that you found our mattress excellent during your stay. Your feedback is valuable to us, and we will strive to maintain the quality of our accommodations. If there's anything else we can improve upon to make your next visit even better, please let us know. We hope to welcome you back soon.Sincerely, Hotel Manager

2/10 Horrible

Gicel, Gatineau

Voyage en famille, Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
The beds had a hole in the middle, the pillows are small cushions, the towels are child-sized. Breakfast only coffee, bread and waffles, there was no yogurt muffins. The hpusekeeping service did not come for two days to clean and the day they came they only changed the towels and trash. Terrible hotel!
Séjour de 5 nuits en avril 2024
Réponse de Hotel Manager le 12 avr. 2024
Dear Guest,We sincerely apologize for the subpar experience you had at our hotel. Your feedback is invaluable, and we are addressing the issues you mentioned with our team immediately. This is not reflective of our usual standards, and we would appreciate the opportunity to make this right. Please reach out to us directly so we can discuss your experience further.Sincerely, Hotel Manager

6/10 Satisfaisant

Sebastian

You get what you pay for.
Séjour de 4 nuits en mars 2024
Réponse de Hotel Manager le 12 avr. 2024
Dear Guest,Thank you for sharing your feedback on Expedia. We understand that value for money is important, and we're sorry to hear that your experience did not fully meet your expectations. Your comments are valuable to us, and we will use them to improve our offerings. If there's anything specific you believe we can do better, please don't hesitate to let us know. We hope to have the opportunity to welcome you back and provide a more satisfying experience in the future.Sincerely, Hotel Manager

2/10 Horrible

Soliman Mohamed

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Its not that great and staff ia not very nice !
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 10 avr. 2024
Dear Guest,We sincerely apologize for the disappointing experience you had during your stay. Providing excellent service is a top priority for us, and we regret that our staff did not meet your expectations. Your feedback is invaluable, and we will address this issue with our team to ensure improvements are made. If there are any specific concerns you would like to discuss further, please do not hesitate to reach out to us directly. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

4/10 Médiocre

Mitch

Les points forts : Propreté
Les points faibles : Personnel et service
Séjour de 7 nuits en mars 2024
Réponse de Hotel Manager le 4 avr. 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations. We would greatly appreciate it if you could provide us with more details regarding your concerns so that we can address them promptly and ensure a better experience for our guests in the future.Sincerely, Hotel Manager

10/10 Excellent

Cezary, WESLEY CHAPEL

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 7 nuits en mars 2024
Réponse de Hotel Manager le 4 avr. 2024
Dear Guest,Thank you for your fantastic review! We're thrilled to hear that you had a wonderful experience during your stay with us. Your satisfaction is our utmost priority, and we're delighted that you enjoyed your time at our hotel. We appreciate your kind words and look forward to welcoming you back for another exceptional stay in the future!Sincerely, Hotel Manager

4/10 Médiocre

Deb

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
The staff was amazingly rude. The toilet did not inflush. Inreported at 9 am andd it was still not dixed at 7 pm.
Séjour de 4 nuits en mars 2024
Réponse de Hotel Manager le 2 avr. 2024
Dear Guest,We sincerely apologize for the inconvenience you experienced during your stay. It is disheartening to hear that our staff did not provide the level of service we strive for and that there was an issue with the toilet in your room. This is not indicative of the high standards we aim to uphold. We have addressed these issues with our team to ensure they are properly addressed and do not recur in the future. Sincerely, Hotel Manager

10/10 Excellent

Dennis

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved the nice film bed. I slept better than I have in two years. Everything was great!!!
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 29 mars 2024
Dear Guest,Thank you for your wonderful review! We're delighted to hear that you loved our comfortable bed and had such a great night's sleep during your stay. Your satisfaction is our top priority, and we're thrilled that everything met your expectations. We hope to have the pleasure of welcoming you back for another restful stay soon!Sincerely, Hotel Manager

2/10 Horrible

Sherry

Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 18 avr. 2024
Dear Guest,We're sorry to hear about your experience. If you could provide more details about what went wrong, we'd appreciate the opportunity to address your concerns and improve our services. Your feedback is valuable to us, and we strive to ensure all our guests have a pleasant stay. Please feel free to reach out to us directly to discuss your experience further.Sincerely, Hotel Manager

6/10 Satisfaisant

Shantel

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 27 mars 2024
Dear Guest,Thank you for sharing your feedback. We're glad you found aspects of your stay enjoyable. We apologize for any shortcomings you experienced and appreciate your insights, which will help us enhance our services. We hope to welcome you back for a more satisfying experience in the future.Sincerely, Hotel Manager

8/10 Bien

Julio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Thank you for the services
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 26 mars 2024
Dear Guest,We are happy to know that your experience was good in hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well.Sincerely,Hotel Manager

10/10 Excellent

Xiuzi

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I like their rooms, clean and warm.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 26 mars 2024
Dear Guest, Thank you so much for your kind words. I'm so pleased that you found us a clean place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

4/10 Médiocre

Weston

Les points faibles : Infrastructures et conditions de l’hébergement
Réponse de Hotel Manager le 24 mars 2024
Dear Weston,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Hotel Manager

10/10 Excellent

Laura

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property staff was friendly!
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 18 mars 2024
Dear Guest,Thank you for sharing your positive experience with us on Expedia. We're delighted to hear that you found our staff to be friendly. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

4/10 Médiocre

Matthew

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Lots of small roaches
Séjour de 7 nuits en mars 2024
Réponse de Hotel Manager le 15 mars 2024
Dear Matthew,We apologize for the inconvenience caused by the presence of roaches during your stay. Ensuring a comfortable and pest-free environment for our guests is a top priority, and we take reports of pest sightings very seriously. Our pest control team will be notified immediately to address the issue and implement necessary measures to prevent a recurrence. Please accept our sincere apologies for any discomfort this may have caused. However, please note that we have a vigorous pest control program and make sure that there are no bugs, roaches or any other pests in our rooms.Sincerely, Hotel Manager

8/10 Bien

Ethan

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great spot to stay close to Ski Bus to Big Cottonwood!
Séjour de 4 nuits en mars 2024
Réponse de Hotel Manager le 13 mars 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your stay and found our location convenient for accessing the Ski Bus to Big Cottonwood. We appreciate your recommendation and look forward to welcoming you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Jorge

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer service / Front Desk was very friendly and attentive.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 13 mars 2024
Dear Guest,Thank you for your glowing review! We're delighted to hear that our customer service team provided you with friendly and attentive service. Guest satisfaction is our top priority, and we're thrilled that we could meet your expectations. We look forward to hosting you again soon.Sincerely, Hotel Manager

8/10 Bien

Sean

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean with the basic amenities at a great price.
Séjour de 1 nuit en mars 2024
Réponse de Hotel Manager le 12 mars 2024
Dear Guest,Thank you for your review. We're glad to hear that you found our hotel clean and equipped with the basic amenities you needed. We aim to offer great value for our guests, and we're pleased that you found the price to be favorable. We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

David

Les points forts : Propreté et personnel et service
The room was clean and the staff was fine. My biggest disappointment was the breakfast without eggs or meat.
Séjour de 6 nuits en mars 2024
Réponse de Hotel Manager le 11 mars 2024
Dear Guest,Thank you for sharing your feedback. We're glad to hear that you found your room clean and our staff accommodating. We apologize for the disappointment regarding the breakfast offerings. Your feedback is valuable to us, and we'll take it into consideration for future improvements. We hope to have the opportunity to welcome you back for an even better experience.Sincerely, Hotel Manager

8/10 Bien

Robyn

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Équipements
Manager was nice and friendly .
Séjour de 2 nuits en mars 2024
Réponse de Hotel Manager le 9 mars 2024
Dear Robyn,Thank you for your feedback! We're glad to hear that you found the manager nice and friendly. Providing excellent service is important to us, and we're pleased that you had a positive interaction with our manager. If there's anything specific you think we could improve to earn a higher rating next time, please let us know. We appreciate your input and hope to have the opportunity to welcome you back for an even better experience in the future!Sincerely, Hotel Manager

6/10 Satisfaisant

Sara

Les points faibles : Équipements
They were rude
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 4 mars 2024
Dear Guest,Thank you for taking the time to share your feedback with us. We're deeply sorry to hear that you found our staff to be rude during your stay. Providing excellent customer service is a top priority for us, and we sincerely apologize for any interactions that fell short of our usual standards. Your comments will be addressed with our team to ensure that we uphold our commitment to friendly and courteous service. Sincerely, Hotel Manager

10/10 Excellent

Rigoberto

Séjour de 7 nuits en février 2024
Réponse de Hotel Manager le 23 mars 2024
Dear Rigoberto,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

4/10 Médiocre

Gary, Tooele

Voyage d’affaires
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Poor breakfast, no tissue and bed bottom melt scratches my leg!
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 2 mars 2024
Dear Gary,We apologize for the issues you encountered during your stay. Your feedback regarding the breakfast, the lack of tissue, and the discomfort caused by the bed frame is concerning, and we regret any inconvenience or discomfort you experienced. Please know that we take your comments seriously and will address these issues promptly to ensure they are resolved. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

2/10 Horrible

Sooraj, Salt Lake City

Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Customer service, cleanliness,
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 29 févr. 2024
Dear Guest,Thank you for sharing your feedback. We're disappointed to hear about your experience regarding customer service and cleanliness. Please accept our sincerest apologies for any shortcomings you encountered during your stay. Your feedback is invaluable to us, and we will address these issues to ensure they are rectified.Sincerely, Hotel Manager

10/10 Excellent

daniel

Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 mars 2024
Dear Guest,Thank you for your excellent rating! We're delighted to hear that you had a fantastic experience during your stay with us. If you have any additional feedback or if there's anything specific you enjoyed about your time at our hotel, please feel free to share. We hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Manager

6/10 Satisfaisant

Kashia

Les points forts : Propreté
The lobby smelled like smoke.
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 23 févr. 2024
Dear Guest, Thank you for posting your candid review. We are very sorry for the inconvenience caused to you because of the smoke smell, which made your stay undesirable. We have informed our staff to look into this issue and make sure such incidence does not happen again. We will surely work on improving the environment, so next time you visit us, you really have a comfortable stay. Sincerely, Hotel Manager

2/10 Horrible

Gustavo

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Demasiado ruido
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced due to the noise during your stay. Ensuring a peaceful and comfortable environment for our guests is important to us, and we regret that we fell short of meeting your expectations in this regard. Your comments will be carefully reviewed with our team to address any underlying issues and take appropriate measures to minimize noise disturbances in the future.Sincerely, Hotel Manager

10/10 Excellent

Michelle

Les points forts : Propreté
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 19 févr. 2024
Dear Guest,Thank you for taking the time to leave us a 5-star review! We're thrilled to hear that you had an excellent experience during your stay with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities. We appreciate your feedback and hope to have the pleasure of welcoming you back for another wonderful stay in the future.Sincerely, Hotel Manager

10/10 Excellent

Jasm

Séjour de 4 nuits en février 2024
Réponse de Hotel Manager le 21 mars 2024
Dear Guest,Thank you for taking the time to leave a positive review! We're thrilled to hear that you had a great experience during your stay with us. If there's anything specific you enjoyed or any feedback you'd like to share, please don't hesitate to let us know. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Excellent

wood

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 12 févr. 2024
Dear Guest,Thank you for your perfect 10 out of 10 rating! We're thrilled to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations. We appreciate your kind feedback and look forward to welcoming you back for another exceptional stay in the future.Sincerely, Hotel Manager

6/10 Satisfaisant

Ashlee

Séjour de 6 nuits en janvier 2024
Réponse de Hotel Manager le 20 mars 2024
Dear Ashlee,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager