Avis sur Résidence de luxe vue lac pour 10 personnes avec piscine intérieure, jacuzzi et sauna.
Résidence de luxe vue lac pour 10 personnes avec piscine intérieure, jacuzzi et sauna.
Sala Comacina, Lombardia
Avis
9,0
Merveilleux
9,4/10
Propreté
Avis
29 oct. 2018
Séjour de 6 nuits en octobre 2018
10/10 Excellent
Marine B.
17 avr. 2018
Excellent, appartement de très nonne qualité avec des prestations extraordinaires.
Marine B.
Séjour de 3 nuits en mars 2018
8/10 Bien
Michèle L.
13 nov. 2017
Oui j ai adoré
Michèle L.
Séjour de 7 nuits en octobre 2017
8/10 Bien
colin h., walnut creek, CA usa
7 oct. 2023
Les points forts : Propreté
Apartment very spacious , short on kitchen equipment towels etc needing some repair work in places
colin h.
Séjour de 10 nuits en septembre 2023
10/10 Excellent
Guido R., Mechernich
24 juil. 2019
Les points forts : Propreté
Traumhafte Zeit in Como
Guido R.
Séjour de 7 nuits en juillet 2019
10/10 Excellent
Eduardo S.
9 juil. 2019
Les points forts : Propreté
Family reunion
Eduardo S.
Séjour de 10 nuits en juin 2019
10/10 Excellent
gina g.
19 mars 2019
fantastico, splendide vedute
gina g.
Séjour de 6 nuits en mars 2019
2/10 Horrible
Kerry M.
2 nov. 2018
misleading information and uninformed as to building works next door and on the property
Kerry M.
Séjour de 6 nuits en octobre 2018
Réponse de VrboOwner le 17 mars 2020
Thank you Kerry for your review.
I am very sorry the stay failed to meet your expectations. If I knew of any issue on arrival or indeed at any time during your week long stay I would have of course naturally responded to ensure we could rectify any issue for you had you advised us any time during your stay.
Unfortunately, as we do not hear from you until after your departure when you asked us for a discount it was too late for us to influence your stay hence the offer for a discount against a future reservation which we have confirmed we will be more than happy to honour.
To clarify the crane in view mentioned during your stay was located outside of the residence and therefore outside of our control. Naturally, if we were aware of any disruption to your stay we would have offered to move you to once of our other apartments here at the residence as we have 6 homes in total or to another one of our 20 plus homes around the lake. The work at a neighbouring residence is all but complete and whilst there was a crane present during your stay there was still an excellent view of the lake and as you can see from previous reviews all other guests have been very happy with their stay here.
To confirm there is no building work taking place at our residence. During your stay there was a couple of loose tiles that required fixing next to the pool area which we addressed at the time and have now fixed. As you are in the building industry I am sure you would appreciate that if from time to time things need repairing it is courteous to resolve immediately once we have informed the guests to confirm if convenient which we did in this case and only fixed these after your departure, so not to disturb you, which we have now done so.
As you can see from the other reviews received online after your stay the guests feedback is extremely complimentary so I am very sorry this was not your experience. As we have communicated to you we are have agreed to offer a discount against a future stay as a goodwill gesture.
10/10 Excellent
Karen T., Burleson, Texas
4 mai 2018
An amazing accomodation with an amazing view of Lake Como!
Karen T.
Séjour de 5 nuits en avril 2018
10/10 Excellent
Wayne F.
1 févr. 2018
Great Property
Wayne F.
Séjour de 3 nuits en janvier 2018
6/10 Satisfaisant
Julia M.
17 janv. 2018
Insg. Ok - Tolle Aussicht, neu und modern eingerichtet aber mit Mängeln
Julia M.
Séjour de 5 nuits en décembre 2017
10/10 Excellent
Titas B.
1 nov. 2017
Great
Titas B.
Séjour de 4 nuits en octobre 2017