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Avis sur Karma Rottnest

3 out of 5
Karma Rottnest
Kitson Street, Rottnest Island, WA

Avis

7,4

Bien

Note des voyageurs de 10 (Excellent), d’après 112 avis sur 526." "
Note des voyageurs de 8 (Bien), d’après 217 avis sur 526." "
Note des voyageurs de 6 (Satisfaisant), d’après 126 avis sur 526." "
Note des voyageurs de 4 (Médiocre), d’après 50 avis sur 526." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 526." "

7,2/10

Propreté

8,0/10

Personnel et service

6,8/10

Équipements

6,4/10

Infrastructures et conditions de l’hébergement

6,8/10

Écoresponsabilité

Avis

10/10 Excellent

Valérie

Voyage en famille
Les points forts : Personnel et service
Correct, sans plus.
Rottnest est un petit paradis. L’hôtel a vécu, un peu plus propre que l’année passée. Mal isolé, on entend vraiment bien les voisins.
Séjour de 2 nuits en janvier 2020
Réponse de Management le 26 janv. 2020
chère Valérie Merci d'avoir pris le temps de partager votre expérience récente avec nous et nous sommes ravis d'apprendre que vous avez encore une fois apprécié la beauté de l'île Rottnest. Nous sommes impatients de vous accueillir à nouveau. Sincères amitiés

6/10 Satisfaisant

Valérie

Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Hôtel très moyen
Rottnest magnifique, hôtel bruyanr ( manque isolation + bar à côté)) et sale. Besoin gros nettoyage.
Séjour de 5 nuits en janvier 2019
Réponse de FOM le 31 janv. 2019
Cher invité, Merci pour vos commentaires concernant votre récent séjour à Karma Rottnest. Nous espérons vous revoir bientôt. Sincères amitiés, Mark Dalley chef de réception

6/10 Satisfaisant

Anthony

Les points forts : Propreté et confort de la chambre
Cher mais correct
Très cher mais cela s’explique par le caractère insulaire de l’hôtel idéalement situé près des commerces. Les chambres sont grandes et propres mais que de bruit... musique et cris jusqu’à tard. Bon petit dej. Piscine froide mais des quokkas partout !!
Réponse de Management le 11 avr. 2018
Hi Anthony; Thank you for your recent review of Karma Rottnest .Im glad you enjoyed your stay and all of the quokkas . Regards Management

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2018
Réponse de Management le 20 mars 2018
Thank you for your rating

8/10 Bien

micheline

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
une étoile qui en coûte 4
Rottnest Est un Beau lieu , agréable séjour mais l' hotel Est une veille prison qui Est a peine améliorée, par contre le restaurant Est agréable et bon

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté
Pas top.
Rapport qualité prix plutôt mauvais. On paie le lieu et le fait qu'il n'y ait pas d'autres établissements fait que les prix sont surfait. Par contre, l'île vaut la peine d'être visitée (vélo, c'est le top).
Réponse de General Manager le 16 déc. 2016
Room rates vary seasonally. During off peak times from March through to November we have a range of specials which can make your next getaway to Rottnest Island more affordable. Regards Management

8/10 Bien

Williams

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Belle vue et magnifique plage a proximite
Magnifique Endroit !!

4/10 Médiocre

Richard

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The staff were good, the breakfast was very good. Plenty of food options & cooked full breakfast was unlimited. The property is old & run down, it has a Rottnest charm about it but needed upgrading years ago. The room was maintain at a reasonable standard but the dark, dirty looking uneven slate floors would be hard to clean. The worst area was the downstairs outside area, cobweb & dirt on screen door & all around outside area. Dirty outside furniture. All for $250 a night. Never stay again
Séjour de 4 nuits en avril 2022

8/10 Bien

Susanne

Voyage en famille
Les points forts : Propreté et personnel et service
The accommodation is unique, but is run down and the renovations are needed. The noise on the weekend is unfortunate if you go on the weekend, very unpleasant.
Séjour de 2 nuits en mars 2022

10/10 Excellent

Christine

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect room for friends to share. Shower was hot, room cool and buffer breakfast over looking the pool was excellent.
Séjour de 1 nuit en février 2022

8/10 Bien

Julie, Kinross

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Karma seems to have very few staff however the breakfast choices & the burgers we had for lunch on our first day were awesome! The bar and restaurant staff didn’t seem to have a great deal of experience but they were helpful & friendly. The pool area and all the outside areas in general need some $$ spent to lift the standard. It’s quite scruffy & dirty. There are loud, squawking crows everywhere which are so annoying, I’m surprised no one has suggested a bounty! 😂 Our room was very basic but clean and had a very large en-suite.. Thankfully it wasn’t too hot as we had no A/C but the pedestal fan & ceiling fan did a great job. Location is good, walking distance to the “shopping mall” and The Basin which is spectacular especially for snorkeling. Also only a few steps away to grab “ around the island” explorer bus. We had a nice stay but it would be lovely to stay at Karma again once they clean it up a bit.
Séjour de 2 nuits en janvier 2022

8/10 Bien

Rebecca

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2021

8/10 Bien

Craig

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Will come back. Great breakfast , nice pool
Stayed in one of the Lake side premium rooms. Great view across the lake , Nice large room with King bed and clean and tidy. Deco is a little dated especially in the lesser rooms. Breakfast was great , full buffet cooked and good quality bacon, yum. Pool area nice , and so close to Thompson Bay shops and bars etc. Will come back.
Nice cool pool
Lake view from room
Séjour de 1 nuit en décembre 2021

4/10 Médiocre

Voyageur vérifié

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Disappointment
The room advertised is not the room you get. There is no balcony or patio. They told me the patio was the walkway in front of our room. When I complained about the balcony/patio they offered to upgrade us but as the young man at reception told me that was never going to happen. The room was clean and the bed comfortable. The premises are very run down and in need of maintenance. Our room had holes in the ceiling , bathroom door with a broken lock that did not close and no soap and moisture lotion in the dispenser. No WI FI as advertised in room. Our vision of sitting on the balcony/patio reading a book and relaxing never happened ,and that was the idea of going to Rottnest. Young man at reception needs to be reminded that people like us pay his wages and to be careful that the client does not see him making fun of them.
Séjour de 2 nuits en novembre 2021

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Had a great experience
Stayed in a premium lakeside room. Air con was a god send, spesh combining it with the ceiling fan. Bed was fine as was the tv. Nice little complex really. Pool was good and the restaurant was excellent. Loved the included buffet breakfast. All the staff we encountered were pleasant. Everything could be slightly improved obviously but there were no real faults to “pick at”. Maybe it was a bit expensive? But then again Rottnest isn’t cheap so it’s really in line with everything else here. I was happy and I see no reason I’d not come back again to Karma Rottnest
Séjour de 1 nuit en décembre 2021

10/10 Excellent

Amie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rottnest, wajemup bidi, is just a mini paradise, and staying at karma resort is lovely, with an all you can eat buffet breakfast, that keeps you going most of the day, and easy come and go set up, that is relaxed and enjoyable Highly recommend this place for an easy going relaxed holiday and with special little visitors (quokkas) ready to say hello when you open the door, what more could you ask for ♥️♥️♥️
Séjour de 2 nuits en novembre 2021

6/10 Satisfaisant

Rosa

Voyage en famille
Les points faibles : Équipements
The best thing of this property is the Pub and the location. We stayed for 3 nights and it was ok. We had breakfast everyday and it was delicious. The staff at check in was not welcoming - when I gave my name for the booking the lady immediately said I have no reservation under your name she didn’t take some time to look further and she was not professional at all so we didn’t have the first best impression. The breakfast and pub staff were awesome specially Martha and Connor, super friendly and professional. Big kudos to them. At check out they tried to charge us for a consumption We never had and the lady at check out did not believe in my word and she wanted to charge me anyways - she was rude! When I asked for the signed check of course it was another person’s signature. It was very uncomfortable to be in that situation. Reception staff need more training when it comes to customer service.
Séjour de 3 nuits en novembre 2021

6/10 Satisfaisant

Carma

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Bed bases were broken. Bedside tables need replacing.
Séjour de 1 nuit en novembre 2021

8/10 Bien

Leaann

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Property was roomy and clean. View was really good. Bit too close to the hotel for us and we had to carry a twin pram up two flights of stairs but still a good stay.
Séjour de 1 nuit en novembre 2021

6/10 Satisfaisant

Lisa, Golden Bay

Voyage en couple
Liked the large open bedroom space. I was a bit disappointed in the running of the facility overall it was like a startup/rundown businesses. Staff were pleasant but more training and better presentation of the facility is in desperate need
Séjour de 2 nuits en novembre 2021

10/10 Excellent

Sinead

Séjour de 2 nuits en novembre 2021

6/10 Satisfaisant

Brigitte

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en novembre 2021

8/10 Bien

Lynda

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en octobre 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, confort de la chambre
A comfortable stay. Friendly staff. The included breakfast was average. Elements such as eggs were limited and selection and often low in availability on the buffet.
Séjour de 2 nuits en octobre 2021

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en juillet 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
The fabulous view of the lake outdoor seating area
Séjour de 1 nuit en juin 2021

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Our room was nice , clean and a good size. We overlooked the lake. It was very easy to get to everything as karma is close to everything in Thomson’s bay. We chose to have dinner there the second night of our stay but very disappointed with the poor service we received. Our waitress left us with the impression that she didn’t really want to be there and we sat waiting for our food. The food was really nice on the mains but sweets not so good. If we stayed there again we would eat elsewhere. We were also overcharged at the end too which meant going through the bill and taking things off we know we had not ordered. They maybe need to look at a better way of patrons being able to put drinks and food on their room to be paid at the end.
Séjour de 2 nuits en février 2021

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté et personnel et service
Crows at breakfast. Terrible Plus Seagulls.. Terrible.
Séjour de 1 nuit en février 2021

6/10 Satisfaisant

Paul, Perth, WA

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Propreté
Rooms could have been cleaned better and need a A/C Staff were very friendly and accommodating, the hotel had a great family atmosphere so I would come back.
Séjour de 2 nuits en janvier 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en décembre 2020

6/10 Satisfaisant

David

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Karma The Lodge
Very hot and the rooms did not have a/c. Generally a tired resort in need of maintenance. Lots of cobwebs and no evidence that anything was being done. Staff were friendly but under pressure. Food at the restaurant, evening meal, was good; breakfast varied in quality depending on chef. Best staff member was the maintenance man who fixed the issues with our room promptly and cheerfully. He went out of his way to mend things.
Séjour de 4 nuits en décembre 2020

6/10 Satisfaisant

Tegan

Les points forts : Personnel et service
Les points faibles : Propreté
Séjour de 1 nuit en décembre 2020

4/10 Médiocre

Voyageur vérifié

Voyage en groupe
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
방은 컸으나 청결 상태가 엉망
살면서 본 바퀴벌레 중에 제일 큰 게 밤에 튀어나와서 잡지도 못하고 공포에 떨면서 거의 밤새다시피 했고 개미랑 작은 벌레들 너무 많았습니다. 방 크기 자체는 큰데 그냥 한국 모텔 중에서도 수준 떨어지는 곳이랑 비슷한 것 같아요. 쿠폰 써서 원래 가격의 1/3 정도로 묵은건데 할인된 가격 마저도 아까우려고 하네요ㅠ
Séjour de 1 nuit en décembre 2020

8/10 Bien

Lyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable Enough
We had a deluxe room, but I wouldn't want to stay in it on a 40 degree day, what with a tin roof and no air con, just a ceiling fan. It is obviously an old complex so it's no doubt hard to bring up to luxury conditions, however the Staff were all friendly and helpful. Pool was cold but nice.
Séjour de 1 nuit en décembre 2020

6/10 Satisfaisant

AM, WA

Voyage en groupe
Les points forts : Personnel et service et équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Staff were ok but property is too run down; no air con, no bathroom extraction, very noisy ceiling fan and a lot of cobwebs.
Séjour de 2 nuits en novembre 2020

8/10 Bien

Voyageur vérifié

Les points forts : Propreté et personnel et service
Séjour de 1 nuit en novembre 2020

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en novembre 2020

6/10 Satisfaisant

Voyageur vérifié

Voyage en groupe
Les points forts : Personnel et service
Bathroom shower/ceiling mouldy Lock on door to verandah broken
Séjour de 2 nuits en octobre 2020

8/10 Bien

Hannah, Perth

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements
Great location, clean room, excellent service and breakfast. Rooms are extremely dated, lamp shades broken, and very little natural light.
Séjour de 1 nuit en octobre 2020

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service
Séjour de 2 nuits en octobre 2020

6/10 Satisfaisant

Megan, Perth

Les points forts : Propreté
I’m aware of how dated the property is As I’m from Perth, but for an international guest and the prices charged it’s close to a backpackers
Séjour de 4 nuits en octobre 2020

8/10 Bien

abby

Les points forts : Personnel et service
Séjour de 2 nuits en octobre 2020

2/10 Horrible

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very down at heel. Pool and surrounds locked up. No breakfast or dining room. Food available in bar packed out with non residents. All staff were very nice.
Séjour de 2 nuits en septembre 2020

10/10 Excellent

Lan, Australia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location is convenient. Clean and liners are better than the advertised photos on the website
Séjour de 1 nuit en octobre 2020

4/10 Médiocre

Steph

Voyage en famille
Les points faibles : Infrastructures et conditions de l’hébergement
Terrible need of an upgrade.
I don’t believe this property has been upgraded for decades, and I don’t think the owners particularly care because it’s Rottnest, and a captured market when people are desperate for accommodation. Our room was like an 80’s time-capsule. We were offered breakfast as per our booking, but alas......no. Why? Because of “Covid”. Funny, that. You can get meals in their bar in the evening. EVERY eatery on Rottnest is serving breakfast.....but not Karma. The pool was closed due to “maintenance”. Not sure what they mean by that there was zero activity.
Séjour de 6 nuits en septembre 2020

4/10 Médiocre

Del, Fremantle

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very disappointing. Promised much, didn’t deliver.
Séjour de 3 nuits en septembre 2020

10/10 Excellent

Debbie, Swan view

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Easy check in. Arrived before check in time. Room was ready
Séjour de 1 nuit en septembre 2020

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté et personnel et service
Really nice spot, big clean room, convenient for everything we required. Bed too firm for us, great outlook over the lake, super friendly and helpful staff.
Séjour de 1 nuit en septembre 2020

4/10 Médiocre

Jo, Perth

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very disappointing payed full price with barely any amenities. Outside area with pool closed, the restaurant closed leaving one drinking bar that is not suitable for children. The hotel is rundown and dirty with dead flies in the shower a radiator that had sticky food all over it.
Séjour de 2 nuits en août 2020

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Les points faibles : Infrastructures et conditions de l’hébergement
Average stay
My room was comfortable and clean. However, the condition and appearance of the courtyard outside my room was poor. Outdoor mattresses lay in walkways, the room next door was open for my entire stay and was unkept and local wildlife had got in and made a mess inside. Additionally, no breakfast was available, despite being advertised.
Séjour de 1 nuit en juillet 2020