Suite Supérieure, 1 très grand lit et 1 canapé-lit, bain à remous | Bureau, rideaux occultants, fer et planche à repasser, Wi-Fi gratuit
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Avis sur Stoney Creek Hotel Wausau - Rothschild

2.5 out of 5
Stoney Creek Hotel Wausau - Rothschild
1100 Imperial Ave, Rothschild, WI

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 583 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 269 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 92 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 35 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 21 avis sur 1000." "

9,0/10

Propreté

9,0/10

Personnel et service

8,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

10/10 Excellent

Steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 Excellent

Denise

Séjour de 1 nuit en mai 2024

2/10 Horrible

Tom

Voyage en couple
The air conditioning in our room was terrible , it was loud , it was turned down all the way to 60 it kept shutting off and the room never cooled down. Very uncomfortable night did not get a good nights rest at all.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Carl

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I didn’t realize it until I walked into the lobby that I had stayed here before, but with a package ski club trip. Newer rustic rural Wisconsin atmosphere, nice breakfast variety, cookies and coffee/tea in the lobby 24/7. Quiet, clean, comfortable, and there is a Supper Club within a 15 minute drive!
Séjour de 1 nuit en mai 2024
Réponse de FDM le 25 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Bien

Nicole

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved this place! The only thing that would’ve made it better was them not vacuuming at 7am in the hallway
Séjour de 1 nuit en mai 2024
Réponse de FDM le 25 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

6/10 Satisfaisant

Barbara

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed here twice. The first time was great in room 314. The second time was in an upgraded corner room (Named antlers attic or something like that). It was on the opposite side of the building from the first room. Traffic noise was loud, air conditioner was loud and plumbing noises were loud. We did appreciate the spaciousness of the second room and the beuriful stone floor in the shower. The room has a wet bar and a high top table, a leather sofa (creaky sounding when someone moves on it) and a chair with ottoman In addition to the usual furniture. We would definitely stay here again but not in that room.
Séjour de 2 nuits en mai 2024
Réponse de FDM le 23 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Russell

Les points forts : Propreté et personnel et service
Great staff! Very quick checkin!
Séjour de 1 nuit en mai 2024
Réponse de FDM le 23 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Meredith

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de FDM le 23 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Bien

Mike

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de FDM le 23 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Gerald R.

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay.
Séjour de 2 nuits en mai 2024
Réponse de FDM le 14 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Paul

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great atmosphere and decor!
Séjour de 1 nuit en mai 2024
Réponse de FDM le 13 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

6/10 Satisfaisant

Brian

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de FDM le 14 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de FDM le 12 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Bien

Dennis

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024
Réponse de FDM le 11 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Bien

Kevin

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Friendly staff, quaint decor, large pool area.
Séjour de 2 nuits en mai 2024
Réponse de FDM le 11 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good stay
Séjour de 2 nuits en mai 2024
Réponse de FDM le 11 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Nellene

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de FDM le 11 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

6/10 Satisfaisant

leticia

Les points forts : Infrastructures et conditions de l’hébergement
Little bit more gentle from your receptions
Séjour de 1 nuit en mai 2024
Réponse de FDM le 11 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Melissa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de FDM le 11 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Bien

michael

Les points forts : Infrastructures et conditions de l’hébergement
Great location, very clean and friendly staff
Séjour de 3 nuits en avril 2024
Réponse de FDM le 3 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Bien

Josh

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de FDM le 2 mai 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Tammy, Klamath Falls

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Love rustic decor. Clen, well maintained and comfortable!
Séjour de 1 nuit en avril 2024
Réponse de FDM le 29 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Lacey

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was very friendly. Rooms were clean as well as the pool area. Breakfast food was not good. But typical of a hotel. Instead of sititng and booking a room in their lobby to save a couple dollars, the staff could ahbw just matched the price and saved time. It goes a long way to show appreciation for the business.
Séjour de 1 nuit en avril 2024
Réponse de FDM le 29 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Jeffrey

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de FDM le 29 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Bien

Jayme

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de FDM le 29 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Bien

Timothy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean, quiet
Séjour de 1 nuit en avril 2024
Réponse de FDM le 29 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

6/10 Satisfaisant

Laura

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Loved the decor of the property but it seemed just a tad past its prime. Carpeting in the room was worn as was the furniture. The pull out queen bed in our suite was the absolute worst mattress I’ve ever slept on in my life. Actual springs in my back!!! The pool area was nice as was the hot tub! But again just a little worn looking. Service from front desk was great and anything we asked for was brought up promptly.
Séjour de 2 nuits en avril 2024
Réponse de FDM le 29 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Shana

Séjour de 1 nuit en avril 2024
Réponse de FDM le 29 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Susan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stayed here several times and always enjoy it. Nice breakfast and pool area. Also bar and lobby sitting area. Friendly staff. Nothing to complain about here.
Séjour de 1 nuit en avril 2024
Réponse de FDM le 29 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Lorie

Les points forts : Équipements et infrastructures et conditions de l’hébergement
Reasonable and clean. Staff super nice!
Séjour de 1 nuit en avril 2024
Réponse de FDM le 29 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

6/10 Satisfaisant

Brad

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté
Found a beer cap in my Keurig k-cup holder. Floor had old food on it.
Séjour de 1 nuit en avril 2024
Réponse de FDM le 29 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

8/10 Bien

Denise

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We had a really good stay overall. There were a lot of kids there for a sporting event but they didn't seem too noisy for the most part. Good selection for breakfast. Liked that the pool/hot tub was for adults only after 10. Sheets were a bit pilly which was my only complaint.
Séjour de 1 nuit en avril 2024
Réponse de FDM le 29 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

JASON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in was awesome
Séjour de 1 nuit en avril 2024
Réponse de FDM le 29 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Jane

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice and good value.
Séjour de 2 nuits en avril 2024
Réponse de FDM le 6 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Margret

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This hotel was perfect for what i needed. The fireplace is a nice touch!
Séjour de 1 nuit en mars 2024
Réponse de FDM le 6 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Douglas Harold

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A very nice place to stay and is within walking distance to the convention center.
Séjour de 2 nuits en mars 2024
Réponse de FDM le 6 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff, clean and well decorated.
Séjour de 1 nuit en mars 2024
Réponse de FDM le 28 mars 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

6/10 Satisfaisant

Danielle

Les points forts : Propreté
Séjour de 1 nuit en mars 2024
Réponse de FDM le 28 mars 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Keith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was a great room. Was a bit loud due to many families with kids stay at the hotel but that’s not the hotels fault.
Séjour de 1 nuit en mars 2024
Réponse de FDM le 28 mars 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Shana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de FDM le 28 mars 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Barbara

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great, budget-friendly stay.
Séjour de 1 nuit en mars 2024
Réponse de FDM le 28 mars 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de FDM le 29 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Sherry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Convenient location, nice rooms.
Séjour de 1 nuit en mars 2024
Réponse de FDM le 23 mars 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Équipements
Kind staff. Great hot tub.
Séjour de 1 nuit en mars 2024
Réponse de FDM le 23 mars 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Wayne

Séjour de 1 nuit en mars 2024
Réponse de FDM le 6 avr. 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Bien

Tom

Voyage d’affaires, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The hotel was nice with a unique design. All of the staff were friendly and helpful. The breakfast decent and coffee was good. We had a few complaints. The bed was very hard. The sheets were scratching. Also, there was a lot of street noise and trains would use their horns late into the night.
Séjour de 1 nuit en mars 2024
Réponse de FDM le 23 mars 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

George

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had a very comfortable stay at this hotel, bed was very nice and breakfast was good.
Séjour de 1 nuit en mars 2024
Réponse de FDM le 23 mars 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

10/10 Excellent

Wendy, Tomah

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stay was very clean and comfortable, and affordable.
Séjour de 1 nuit en mars 2024
Réponse de FDM le 23 mars 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM

8/10 Bien

Nina, Port Edwards

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We have stayed here for the same event over the course of five years. We noticed a gradual decline in the facility, UNTIL this year - new carpet, cleaner, and other improvements. Highly recommend it, now. The only disappointment is their breakfast - it's always the same and about a 2.5 out of 5: overdone "eggs," biscuits and gravy, cereals, yogurt, fruit, waffles. I suspect that since this is less important than the room quality, it will be addressed once the building facilities are finished. I still recommend it.
Séjour de 2 nuits en mars 2024
Réponse de FDM le 23 mars 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We would like to apologize for failing to exceed your expectations. Your satisfaction is important to us, and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, FDM

10/10 Excellent

Stephanie

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We noticed they have done some updates to the hotel and we appreciate it.
Séjour de 2 nuits en mars 2024
Réponse de FDM le 23 mars 2024
Dear Guest, thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, FDM