The rooms and common area are very lovely and clean, worth booking this place for that reason alone but a few things to note if you’re a traveler: they do not actually have a reception that is staffed like the listing says. Our flight was delayed so we arrived around 5pm instead of 3pm like we thought we would and they made a pretty big deal about us being late and how inconvenient it was for them and how we should have messaged (mind you we were traveling and I don’t have service in Italy), we then ended up waiting outside for about 30mins to get in because no one was there to let us in and they were not responding to messages or calls. They also said because we came “late” (the site says check in is u til 7:30, we got there at 5) we needed to wait until 10am to check out so we could meet someone then to pay the tax, so we did and no one ever arrived. We also asked in advance if we would be able to store our bags the next day while we walked around and they said yes but when we were ready to checkout at 10am like they said, no one arrived to tell us how to get back in (you need two separate keys to get into the building) so we had to drag our bags with us which is horrible - if we had known this we would have canceled and booked another hotel with a real reception. But aside from the poor service, the rooms were lovely, clean, and it’s a nice area. 30min walk from the train station so make sure you have stored your bags or don’t have much to carry.
