Minibar, coffres-forts dans les chambres, décoration personnalisée

Avis sur c-hotels Club House Roma

4 out of 5
c-hotels Club House Roma
Via Andrea Alciato 14-16, Rome, RM

Avis

8,6

Excellent

Note des voyageurs de 10 (Excellent), d’après 67 avis sur 152." "
Note des voyageurs de 8 (Bien), d’après 64 avis sur 152." "
Note des voyageurs de 6 (Satisfaisant), d’après 14 avis sur 152." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 152." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 152." "

8,6/10

Propreté

8,8/10

Personnel et service

8,0/10

Équipements

8,4/10

Infrastructures et conditions de l’hébergement

8,2/10

Écoresponsabilité

Avis

8/10 Bien

SURA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Petites touches très agréables!
Très bon séjour, l'accueil est très sympa avec la petite carte de bienvenue et mini biscuits. A tenter sans hesitation.
Séjour de 1 nuit en juillet 2023
Réponse de Club House le 27 juil. 2023
Chère SuraNous vous remercions d'avoir pris le temps de nous faire part de votre expérience avec nous.Sachez que votre avis est extrêmement important pour nous. Nous utilisons des avis, comme le vôtre, pour faire évoluer en permanence notre marque afin de procurer à nos clients une expérience encore meilleure.Encore une fois, nous vous remercions d'avoir choisi notre hotel, nous esperòns povoir vous accueillir à nouveau très bientot.Cordialement,Alessandro Resident Manager

10/10 Excellent

Gerald

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2021

6/10 Satisfaisant

Amel

Voyage en famille
Les points forts : Propreté
La chambre était petite et manquait d’équipements. Un tout petit frigo en guise de mini bar! Des mauvaises odeurs ( de canalisations je pense) émanaient de la salle de bain plus particulièrement la nuit. On a laissé la fenêtre entrouverte toutes les nuits. La climatisation fonctionnait très bien. La chambre était bien nettoyée à notre retour le soir. Un check in et check out rapide par un réceptionniste sympa. On n’a pas pensé à lui demander son nom dommage.
Séjour de 4 nuits en août 2021

8/10 Bien

Tom

Les points forts : Propreté, personnel et service, confort de la chambre
Très bon séjour
Séjour de 7 nuits en juillet 2021

8/10 Bien

Francis

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en juin 2021

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en janvier 2019

8/10 Bien

Monserrat

Voyage en famille
Les points forts : Propreté et personnel et service
Place is easy to get to from the airport, metro station just a few blocks away and area is safe. Check in and check out was easy and fast. Breakfast was just ok. Best thing of this hotel is that rooms were SPOTLESS and spacious enough. Only downside was that although the AC was nice and cool it dripped all night, two nights in a row. They came in and repaired it after the first night but we had same issue on the 2nd. We had to use every single towel to make it through the night. With that said, we were compensated in the end with an adjustment to our bill. So the facilities might need some TLC to avoid hiccups like these from happening but overall would stay here again. Staff was polite too.
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Rolf

Les points forts : Personnel et service
Séjour de 3 nuits en mai 2024
Réponse de Club House le 22 mai 2024
Dear RolfThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

8/10 Bien

Sarah

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property was in good condition. The staff was super nice and helpful, but the room was too small and I paid for a bigger room. I could not even get my suitcase inside the room. That’s how small it was. The hotel was all booked so I could not get another room. So I tried to make the best of it. Otherwise everything else was fine.
Séjour de 3 nuits en avril 2024
Réponse de Club House le 16 mai 2024
Dear SarahThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

8/10 Bien

Matteo

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Tutto bene , un po’ lontano da servizi
Séjour de 1 nuit en mai 2024
Réponse de Club House le 16 mai 2024
Gentile MatteoLa ringraziamo per averci dedicato del tempo per raccontare la Sua esperienza Nel nostro hotelLe Sue recensioni sono molto importanti per noi. Recensioni come la Sua ci aiutano ad apportare cambiamenti continui al nostro marchio per migliorare l'esperienza cliente. Ci auguriamo di avere nuovamente l'opportunità di ospitarLa in futuro.Ancora una volta, grazie per averci scelto. Qualora avessi bisogno di assistenza, non esiti a contattarci direttamente.CordialmenteAlessandroResident Manager

8/10 Bien

Ana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overol really nice place to stay
Séjour de 4 nuits en avril 2024
Réponse de Domenico - Guest Relations Manager le 12 mai 2024
Dear Ana,Thank you for taking the time to tell us about your experience at Club House Roma.I am pleased to hear you enjoyed your stay with us.Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-Hotels Sincerely,Domenico – Guest Relations Manager

2/10 Horrible

Emiliano

Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Club House le 11 mai 2024
Gentile Emiliano,La ringraziamo per aver scelto il nostro Hotel e per il tempo dedicatoci a scrivere una recensione sulla tua esperienza presso di noi.Vorrei iniziare scusandomi con Lei se non abbiamo soddisfatto le Sue aspettative. Cerchiamo sempre di rendere ogni soggiorno il più piacevole e confortevole possibile e grazie alla tua recensione potremo istruire il nostro team al fine di fornirti una migliore esperienza in futuro.Mi auguro ci sia la possibilità di avertla con noi ancora una volta per dimostrale che il soggiorno non di Suo gradimento sia stata un'eccezione.Ancora una volta, grazie per aver condiviso con noi le Sue opinioni. Qualora avesse bisogno di aiuto, non esiti a contattarci direttamente Cordiali Saluti,AlessandroResident manager

6/10 Satisfaisant

Johanna

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Every thing oké.
Séjour de 5 nuits en mars 2024
Réponse de Club House le 11 mai 2024
Dear JohannaThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

10/10 Excellent

Sergio

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was clean, confortable room and with good check in service even in after hours
Séjour de 8 nuits en avril 2024
Réponse de Club House le 2 mai 2024
Dear SergioThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

10/10 Excellent

Claudio

Les points forts : Propreté et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en avril 2024
Réponse de Club House le 26 avr. 2024
Gentile ClaudioLa ringraziamo per averci dedicato del tempo per raccontare la Sua esperienza Nel nostro hotelLe Sue recensioni sono molto importanti per noi. Recensioni come la Sua ci aiutano ad apportare cambiamenti continui al nostro marchio per migliorare l'esperienza cliente. Ci auguriamo di avere nuovamente l'opportunità di ospitarLa in futuro.Ancora una volta, grazie per averci scelto. Qualora avessi bisogno di assistenza, non esiti a contattarci direttamente.CordialmenteAlessandroResident Manager

8/10 Bien

Zahra

Séjour de 4 nuits en avril 2024
Réponse de Club House le 8 mai 2024
Dear ZahraThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

8/10 Bien

efisio

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel pulito, silenzioso, comodo da raggiungere con mezzi pubblici, ottimo come punto di appoggio per visitare Roma.
Séjour de 4 nuits en février 2024
Réponse de Club House le 14 févr. 2024
Gentile Efisio,La ringraziamo per averci dedicato del tempo per raccontare la Sua esperienza presso il Club House RomaCi fa piacere sapere che il suo soggiorno nella nostra struttura è stato di suo gradimento. Il nostro personale ne è orgoglioso, perciò apprezziamo la Sua opinione. Ci auguriamo di avere nuovamente l'opportunità di ospitarLa in futuro.Ancora una volta, grazie per aver scelto la C-Hotels. Qualora avesse bisogno di assistenza, non esiti a contattarci direttamente.CordialmenteAlessandroResident Manager

8/10 Bien

Sabrina

Séjour de 2 nuits en décembre 2023
Réponse de Club House le 9 janv. 2024
gent.ma SabrinaLa ringraziamo per averci dedicato del tempo per raccontare la Sua esperienza presso il Club House RomaCi fa piacere sapere che il suo soggiorno nella nostra struttura è stato di suo gradimento. Il nostro personale ne è orgoglioso, perciò apprezziamo la Sua opinione. Ci auguriamo di avere nuovamente l'opportunità di ospitarLa in futuro.Ancora una volta, grazie per aver scelto la C-Hotels. Qualora avesse bisogno di assistenza, non esiti a contattarci direttamente.CordialmenteAlessandro

10/10 Excellent

Sophia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed at the Club House Hotel for 3 nights and don’t have a single complaint. Check in was easy. Lobby is beautiful. Room was clean and relatively spacious. Bar service was exceptional. The concierge even inquired further on their own about our missing luggage while we were out for the day! About a 7 minute walk to the Cornelia metro station. Overall, a great experience! I would love to come back!
Séjour de 3 nuits en décembre 2023
Réponse de Domenico - Guest Relations Manager le 8 déc. 2023
Dear Sophia,Thank you for taking the time to tell us about your experience at Club House Roma.I am pleased to hear you enjoyed your stay with us.Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-Hotels Sincerely,Domenico – Guest Relations Manager

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points faibles : Propreté
Soggiorno Discreto
Hotel discreto , nella mia stanza mancava il primo giorno il sapone e c era un po di polvere sulle finestre. Tralasciando questo la camera era buona.
Séjour de 2 nuits en novembre 2023
Réponse de Club House le 14 nov. 2023
Gentile ClienteLa ringraziamo per averci dedicato del tempo per raccontare la Sua esperienza Nel nostro hotelLe Sue recensioni sono molto importanti per noi. Recensioni come la Sua ci aiutano ad apportare cambiamenti continui al nostro marchio per migliorare l'esperienza cliente. Ci auguriamo di avere nuovamente l'opportunità di ospitarLa in futuro.Ancora una volta, grazie per averci scelto. Qualora avessi bisogno di assistenza, non esiti a contattarci direttamente.CordialmenteAlessandroResident Manager

8/10 Bien

Rodolfo, San José

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Hotel alejado del centro , el personal del lobby no es lo mejor , si tienes un problema ( varias habitaciones nos quedamos sin electricidad) ellos no te van a solucionar, simplemente espere !! El único destacable es el administrador, es una persona educada y amable , la habitación es pequeña, el baño no es apto para personas de más de 1.70 de altura , sería imposible usarlo , el desayuno es limitado para los standares de Italia , en resumen no creo volver a este hotel .
Séjour de 8 nuits en novembre 2023
Réponse de Club House le 11 nov. 2023
Estimado RodolfoGracias por dedicarme parte de su tiempo para hablarnos acerca de su experiencia en el nostro hotelDebe saber que su opinión es muy valiosa para nosotros. Utilizamos opiniones como la suya para hacer cambios continuamente en nuestra marca con el objetivo de mejorar la experiencia de nuestros huéspedes. Esperamos que nos dé la oportunidad de servirle de nuevo en el futuro.Una vez más, gracias por elegir notros hotel Atentamente,AlessandroResident manager

6/10 Satisfaisant

Fiona

Voyage en famille
Les points faibles : Équipements
Nothing
Séjour de 2 nuits en octobre 2023
Réponse de Club House le 30 oct. 2023
Dear FionaThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

10/10 Excellent

Yuxi

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I had wonderful time in this hotel. Located at quite street, short distance to the metro.
Séjour de 5 nuits en octobre 2023
Réponse de Domenico - Guest Relations Manager le 23 oct. 2023
Dear Yuxi,Thank you for taking the time to tell us about your experience at Club House Roma.I am pleased to hear you enjoyed your stay with us.Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-Hotels Sincerely,Domenico – Guest Relations Manager

6/10 Satisfaisant

saghar

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 7 nuits en octobre 2023
Réponse de Club House le 21 oct. 2023
Dear sahgharThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Infrastructures et conditions de l’hébergement
Les points faibles : Propreté
A ne pas recommander
Sommes partis pour une semaine... ils nous ont donné une très petite chambre, alors que sur le descriptif il devait y avoir un lit de plus. La poussière a commencé à s'accumuler au bout de quelques jours. Une fois ils ont oublié de mettre les serviettes, une fois on a trouvé un fruit à coques collé à une serviettes propre. Paiement de la taxe de séjour (chère à Rome) à l'arrivée sans offrir de quittance, on a dû la demander. Personnel de la réception peu sympathique, contrairement à celui de la restauration
Séjour de 8 nuits en octobre 2023
Réponse de Club House le 25 oct. 2023
Cher/Chère Client Nous vous remercions d'avoir choisi nous et d'avoir pris le temps de nous faire part de votre avis concernant votre expérience .Je voudrais commencer par vous présenter des excuses pour ne pas avoir répondu à vos attentes. Nous nous efforçons de rendre chaque séjour aussi agréable et confortable que possible, et vos commentaires nous aident à mieux former nos équipes afin qu'elles vous fassent vivre une meilleure expérience à l'avenir.Nos chambres sont de différents types et tailles afin de répondre aux différents besoins de nos clients. Encore une fois, je vous remercie de nous avoir fait part de votre avis et si vous avez à nouveau besoin d'aide, n'hésitez pas à nous contacter directement .Cordialement,Alessandro Resident Manager

4/10 Médiocre

Santina

Voyage d’affaires, Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
La struttura non corrisponde ad un quattro stelle
Séjour de 1 nuit en octobre 2023
Réponse de Club House le 18 oct. 2023
Gentile Santina,La ringraziamo per aver scelto il nostro Hotel e per il tempo dedicatoci a scrivere una recensione sulla tua esperienza presso di noi.Vorrei iniziare scusandomi con Lei se non abbiamo soddisfatto le Sue aspettative. Cerchiamo sempre di rendere ogni soggiorno il più piacevole e confortevole possibile e grazie alla tua recensione potremo istruire il nostro team al fine di fornirti una migliore esperienza in futuro.Mi auguro ci sia la possibilità di avertla con noi ancora una volta per dimostrale che il soggiorno non di Suo gradimento sia stata un'eccezione.Ancora una volta, grazie per aver condiviso con noi le Sue opinioni. Qualora avesse bisogno di aiuto, non esiti a contattarci direttamente Cordiali Saluti,AlessandroResident manager

10/10 Excellent

Richard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place to stay. The rooms were nice. Staff was friendly and helpful. They had a great breakfast and lounge. They also had a bar which was a nice bonus. Great place.
Séjour de 3 nuits en septembre 2023
Réponse de Club House le 10 oct. 2023
Dear RichardThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

10/10 Excellent

FRANCESCO, Acquapendente

Buon hotel vicino la fermata della metro
Séjour de 1 nuit en septembre 2023
Réponse de Club House le 28 sept. 2023
Gent.mo FrancescoLa ringraziamo per averci dedicato del tempo per raccontare la Sua esperienza presso il Club House RomaCi fa piacere sapere che il suo soggiorno nella nostra struttura è stato di suo gradimento. Il nostro personale ne è orgoglioso, perciò apprezziamo la Sua opinione. Ci auguriamo di avere nuovamente l'opportunità di ospitarLa in futuro.Ancora una volta, grazie per aver scelto la C-Hotels. Qualora avesse bisogno di assistenza, non esiti a contattarci direttamente.CordialmenteAlessandroResident Manager

8/10 Bien

Simone, Stavanger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lækkert flot rent og fine værelser
Séjour de 3 nuits en septembre 2023
Réponse de Club House le 26 sept. 2023
Dear SimoneThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de Club House le 28 sept. 2023
Gentile clienteLa ringraziamo per averci dedicato del tempo per raccontare la Sua esperienza presso il Club House RomaCi fa piacere sapere che il suo soggiorno nella nostra struttura è stato di suo gradimento. Il nostro personale ne è orgoglioso, perciò apprezziamo la Sua opinione. Ci auguriamo di avere nuovamente l'opportunità di ospitarLa in futuro.Ancora una volta, grazie per aver scelto la C-Hotels. Qualora avesse bisogno di assistenza, non esiti a contattarci direttamente.CordialmenteAlessandroResident Manager

10/10 Excellent

mozhgan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very friendly stuff
Séjour de 3 nuits en septembre 2023
Réponse de Club House le 19 sept. 2023
Dear mozhganThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

10/10 Excellent

Lauren

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing stay, booked here after my original hotel was cancelled last minute. Really glad I booked because the hotel was perfect and the staff were great too!
Séjour de 3 nuits en septembre 2023
Réponse de Club House le 6 sept. 2023
Dear LaurenThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

8/10 Bien

Melanie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
War eigentlich alles soweit super. Wenn man allerdings nahe am Zentrum wohnen möchte ist es zu weit weg. Vor allem wenn man alleine reist.
Séjour de 3 nuits en août 2023
Réponse de Club House le 29 août 2023
Sehr geehrte MelanieVielen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrungen in unserem Hotel zu teilenBitte beachten Sie, dass Ihr Feedback für uns äußerst wertvoll ist. Wir nutzen Feedback wie Ihres, um kontinuierlich Änderungen an unserer Marke vorzunehmen und das Gästeerlebnis zu verbessern. Wir hoffen, dass Sie uns die Gelegenheit geben, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Nochmals vielen Dank, dass Sie sich für uns entschieden habenAufrichtig,AlessandroResident manager

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en mai 2023
Réponse de Club House le 21 août 2023
Dear GuestThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

10/10 Excellent

Ryota

Séjour de 1 nuit en août 2023
Réponse de Club House le 25 août 2023
Dear RyotaThank you for taking the time to tell us about your experience in our hotel.Please know that your feedback is extremely valuable to us. We use feedback like yours to continuously make changes to our brand to improve the guest experience. We hope that you will allow us to serve you again in the future.Again, thank you for choosing usSincerely,AlessandroResident Manager

10/10 Excellent

Chloe

Séjour de 1 nuit en juillet 2023
Réponse de Club House le 8 juil. 2023
Dear ChloeThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

10/10 Excellent

Archaluys

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Quiet and convenient.
Séjour de 4 nuits en juin 2023
Réponse de Club House le 3 juil. 2023
Cher ArchaluysNous vous remercions d'avoir pris le temps de nous faire part de votre expérience avec nous.Sachez que votre avis est extrêmement important pour nous. Nous utilisons des avis, comme le vôtre, pour faire évoluer en permanence notre marque afin de procurer à nos clients une expérience encore meilleure.Encore une fois, nous vous remercions d'avoir choisi notre hotel, nous esperòns povoir vous accueillir à nouveau très bientot.Cordialement,Alessandro Resident Manager

10/10 Excellent

Maria Cristina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Bb
Séjour de 1 nuit en juin 2023
Réponse de Domenico - Guest Relations Manager le 24 juin 2023
Gentile Maria Cristina,La ringraziamo per averci dedicato del tempo per raccontare la Sua esperienza presso il c-hotels Club House Roma.La ringraziamo per averci assegnato il massimo dei voti.Ci auguriamo di avere nuovamente l'opportunità di ospitarLa in futuro.Qualora avesse bisogno di assistenza, non esiti a contattarci direttamente.CordialmenteDomenico – Guest Relations Manager

4/10 Médiocre

Ahmet

Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Not again.
I arrived pretty late. Luckily check in was very fast and I just wanted to sleep . When I entered two things immediately alarmed me . 1. there was a heavy kind of hotel perfume smell which I suspected was there to cover even worse smell .. 2. I asked and paid for double bed room . I got one but it was really a tiny room and the double bed was squeezed between three walls .. was really not comfortable at all. When I woke up in the middle of the night and went to bathroom I found out what the purpose of the heavy perfume was .. the bathroom smelled like there s…
Séjour de 1 nuit en juin 2023
Réponse de Club House le 21 juin 2023
Dear AhmetThank you for choosing our hotel and for taking the time to provide feedback about your experience with us.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, Sincerely,AlessandroResident Manager

10/10 Excellent

Nabih

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great breakfast, comfy rooms and friendly staff
Séjour de 5 nuits en juin 2023
Réponse de Club House le 20 juin 2023
Dear GuestThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

8/10 Bien

Racquel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 5 nuits en juin 2023
Réponse de Club House le 20 juin 2023
Dear Thank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy buena la atención espectacular
Séjour de 4 nuits en mai 2023
Réponse de Club House le 4 juin 2023
Estimado JoseGracias por dedicarme parte de su tiempo para hablarnos acerca de su experiencia en Club House Roma.Debe saber que su opinión es muy valiosa para nosotros. Utilizamos opiniones como la suya para hacer cambios continuamente en nuestra marca con el objetivo de mejorar la experiencia de nuestros huéspedes. Esperamos que nos dé la oportunidad de servirle de nuevo en el futuro.Una vez más, gracias por elegir notros hotel Atentamente,AlessandroResident manager

10/10 Excellent

Tomer

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2023
Réponse de Club House le 29 mai 2023
Dear TomerThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

8/10 Bien

Fabrizio

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bello
Camera molto carina nel bagno, unico difetto un po’ rumorosa non per rumore esterno, ma gli ospiti che scendono le scale si sentono molto
Séjour de 3 nuits en mai 2023
Réponse de Domenico le 14 mai 2023
Gentile Fabrizio,La ringraziamo per averci dedicato del tempo per raccontare la Sua esperienza nel nostro hotel.Le Sue recensioni sono molto importanti per noi. Recensioni come la Sua ci aiutano ad apportare cambiamenti continui al nostro marchio per migliorare l'esperienza cliente.Ci auguriamo di avere nuovamente l'opportunità di ospitarLa in futuro.Ancora una volta, grazie per averci scelto. Qualora avessi bisogno di assistenza, non esiti a contattarci direttamente.CordialmenteDomenico – Guest Relations Manager

10/10 Excellent

Jhemilet

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great breakfast, nice customer service, clean rooms, safe and quiet area. We enjoyed our stay in c- hotels Club House. We will probably be back soon
Séjour de 9 nuits en avril 2023
Réponse de Club House le 9 mai 2023
Dear jhmelietThank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager

8/10 Bien

Constantinos

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff was very friendly and helpful. Room was very small.
Séjour de 2 nuits en avril 2023
Réponse de Domenico - Guest Relations Manager le 29 avr. 2023
Dear Constantinos,Thank you for taking the time to tell us about your experience at Club House Roma.I am pleased to hear you enjoyed your stay with us.Our staff takes great pride in it, so we value your feedback. Our rooms are of different types and sizes to meet our guests' needs.We hope you will visit us again. Again, thank you for choosing the C-Hotels Sincerely,Domenico – Guest Relations Manager

10/10 Excellent

Simona

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ho trascorso una sola notte, gentili e preparati alla reception la camera un po’ piccola ma assolutamente funzionale, bagno grande e pulito.. biancheria super profumata.. sicuramente un punto di riferimento da ora in poi.. consigliatissimo
Séjour de 1 nuit en avril 2023
Réponse de Club House le 26 avr. 2023
Gent.ma Simona, La ringraziamo per averci dedicato del tempo per raccontare la Sua esperienza presso il Club House RomaCi fa piacere sapere che il suo soggiorno nella nostra struttura è stato di suo gradimento. Il nostro personale ne è orgoglioso, perciò apprezziamo la Sua opinione. Ci auguriamo di avere nuovamente l'opportunità di ospitarLa in futuro.Ancora una volta, grazie per aver scelto la C-Hotels. Qualora avesse bisogno di assistenza, non esiti a contattarci direttamente.CordialmenteAlessandroResident Manager

8/10 Bien

Elisa rossi

Voyage d’affaires
Les points forts : Propreté
Pulito.. stanza un po piccola ma silenziosa. Parcheggio 20 € a notte
Séjour de 1 nuit en avril 2023
Réponse de Club House le 8 avr. 2023
Gent.ma Sig.ra RossiLa ringraziamo per averci dedicato del tempo per raccontare la Sua esperienza nel nostro hotelLe Sue recensioni sono molto importanti per noi. Recensioni come la Sua ci aiutano ad apportare cambiamenti continui al nostro marchio per migliorare l'esperienza cliente. Ci auguriamo di avere nuovamente l'opportunità di ospitarLa in futuro.Ancora una volta, grazie per averci scelto. Qualora avessi bisogno di assistenza, non esiti a contattarci direttamente.CordialmenteAlessandroResident Manager

6/10 Satisfaisant

Giuseppe

Voyage d’affaires
Les points faibles : Confort de la chambre
Stanza al piano terra, con portafinestra che dava sul parcheggio interno con necessità di tenere le tende oscuranti chiuse per evitare che chiunque potesse guardare dentro. Mancanza del bidet nel bagno, calcinacci che venivano dall’ infisso non rivestito e muffa nella finestra del bagno
Séjour de 1 nuit en mars 2023
Réponse de Club House le 21 mars 2023
Gentile Giuseppe,La ringraziamo per aver scelto il nostro Hotel e per il tempo dedicatoci a scrivere una recensione sulla tua esperienza presso di noi.Vorrei iniziare scusandomi con Lei se non abbiamo soddisfatto le Sue aspettative. Cerchiamo sempre di rendere ogni soggiorno il più piacevole e confortevole possibile e grazie alla tua recensione potremo istruire il nostro team al fine di fornirti una migliore esperienza in futuro.Mi auguro ci sia la possibilità di avertla con noi ancora una volta per dimostrale che il soggiorno non di Suo gradimento sia stata un'eccezione.Ancora una volta, grazie per aver condiviso con noi le Sue opinioni. Qualora avesse bisogno di aiuto, non esiti a contattarci direttamente Cordiali Saluti,AlessandroResident manager

10/10 Excellent

Romeo

Séjour de 2 nuits en mars 2023
Réponse de Club House le 12 mars 2023
Dera Romeo,Thank you for taking the time to tell us about your experience at Club House RomaI am pleased to hear you enjoyed your stay with us. Our staff takes great pride in it, so we value your feedback. We hope you will visit us again. Again, thank you for choosing the C-HotelsSincerely,AlessandroResident Manager