Extérieur
Vérifier la disponibilité

Avis sur Graton Resort & Casino

4 out of 5
Graton Resort & Casino
288 Golf Course Drive West, Rohnert Park, CA

Avis

9,0

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 71 avis sur 101." "
Note des voyageurs de 8 (Bien), d’après 15 avis sur 101." "
Note des voyageurs de 6 (Satisfaisant), d’après 10 avis sur 101." "
Note des voyageurs de 4 (Médiocre), d’après 3 avis sur 101." "
Note des voyageurs de 2 (Horrible), d’après 2 avis sur 101." "

9,6/10

Propreté

9,2/10

Personnel et service

9,6/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

Diane

Voyage en couple
Les points forts : Équipements
Room was nice. Just wished our view wasn’t a rooftop,
Séjour de 1 nuit en mai 2024
Réponse de JP le 27 mai 2024
We are glad that you enjoyed your time with us. We look forward to hosting you again next time you are in our area.

10/10 Excellent

Mark

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Food was exceptional as was the gami g
Séjour de 4 nuits en mai 2024
Réponse de JP le 16 mai 2024
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area!

10/10 Excellent

Claudia

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The security guard was very rude to my husband when he was coming the hotel questioning if he was going to stay at the hotel and his luggage. I found that very disrespectful. The entire staff was great except that one security guards
Séjour de 1 nuit en mai 2024
Réponse de JP le 5 mai 2024
We are thrilled that you had a great stay at the Hotel. We look forward to hosting you again in the future when you are in our area.

10/10 Excellent

Daniel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and pleasant atmosphere..!! And the staff was pleasant.. a little shy..!!
Séjour de 1 nuit en avril 2024
Réponse de JP le 26 avr. 2024
We are thrilled that you enjoyed your stay with us. We look forward to hosting you in the future when you are in our area!

8/10 Bien

Liya

Voyage en famille
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Simple
Séjour de 1 nuit en avril 2024
Réponse de JP le 11 avr. 2024
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area!

10/10 Excellent

Princesa

Les points forts : Propreté et personnel et service
Séjour de 2 nuits en février 2024
Réponse de JP le 11 avr. 2024
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you're in our area!

6/10 Satisfaisant

Fabiola

Las instalación son buenas, por lo único que no puedo calificar perfecta mi estadía es porque se supone que a las 11 de la mañana se entrega la habitación y antes de las 9 de la mañana el personal de limpieza nos despertó porque querían limpiar la habitación.
Séjour de 1 nuit en mars 2024
Réponse de JP le 31 mars 2024
Lamentamos que se haya sentido molestado antes de la hora de salida. Nos alegra que el resto de su estancia con nosotros haya sido agradable.

10/10 Excellent

LizeLotte

Séjour de 4 nuits en août 2023
Réponse de JP le 25 avr. 2024
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area.

4/10 Médiocre

David

Les points forts : Propreté, personnel et service, équipements
Les points faibles : Infrastructures et conditions de l’hébergement
We stayed for two nights and they didn’t make up our room for the second night. When we finally called housekeeping , they said we had to ask for it. But no one told us about this rediiculous rule for an $800 per night hotel. My last visit.
Séjour de 2 nuits en février 2024
Réponse de JP le 17 févr. 2024
Thank you for your feedback. We are always looking for ways to improve our service.

10/10 Excellent

Ryneel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de JP le 15 janv. 2024
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area!

10/10 Excellent

MARK

Awesome and amazing 👏
Séjour de 4 nuits en novembre 2023
Réponse de JP le 30 nov. 2023
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area!

10/10 Excellent

Eduardo

Séjour de 1 nuit en novembre 2023
Réponse de JP le 15 janv. 2024
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area!

10/10 Excellent

laury

Séjour de 1 nuit en novembre 2023
Réponse de JP le 6 nov. 2023
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area.

8/10 Bien

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2023
Réponse de JP le 22 oct. 2023
We are thrilled that you enjoyed your time with us. We look forward to hsosing you again in the future when you are in our area!

10/10 Excellent

Nicole

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Everyone was wonderful,
Séjour de 1 nuit en octobre 2023
Réponse de JP le 22 oct. 2023
We are thrilled that you enjoyed your time with us. We look forward to hsosing you again in the future when you are in our area!

6/10 Satisfaisant

Lynn

Les points forts : Propreté
Séjour de 2 nuits en septembre 2023
Réponse de JP le 2 nov. 2023
Thank you for your feedback. We are always looking for ways to refine our service, and improve our guest experience.

10/10 Excellent

Andrea

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
hotel grounds are clean, rooms are nice and all the facilities are nice.
Séjour de 1 nuit en septembre 2023
Réponse de JP le 2 oct. 2023
We are thrilled that you enjoyed your time with us! We look forward to hosting you again in the future when you are in our area.

6/10 Satisfaisant

Cammila

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de JP le 1 oct. 2023
Thank you for your feedback. We look forward to seeing you next time you're in our area.

6/10 Satisfaisant

Sean

Voyage en couple
Les points forts : Propreté et équipements
You need to completely retrain your staff, from the people at the various doors to the property who are aggressive and rude, to check in staff who are clueless, to bartenders who are not able to make even the simplest cocktails. You should hire a hospitality consultant to revamp evetyyhing. I paid almost $750 a night for the equivalent of 3 star service. I will call out that the spa was excellent, as was The Boathouse Restaurant.
Séjour de 1 nuit en septembre 2023
Réponse de JP le 10 sept. 2023
Thank you for your feedback. As we are always looking to improve our service for our guests, we will look into your comments and address.

10/10 Excellent

Celia

I had a great time with my spouse on my birthday!
Séjour de 1 nuit en août 2023
Réponse de JP le 10 août 2023
We are thrilled that you enjoyed your time with us. We look forward to the opportunity to host you again in the future when you are in our area.

10/10 Excellent

Monica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2023
Réponse de JP le 7 août 2023
We are thrilled that you enjoyed your stay with us. We look forward to the opportunity to host you again in the future when you are in our area.

10/10 Excellent

Vincent

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
💯% Graton!
Had a Wonderful time at Graton; outstanding food (630park) and Food court was wonderful…Great service ; friendly staff; courteous chivalry …Excellent and experienced bartending 👏👏 Highly recommend for Stay !
Séjour de 1 nuit en juin 2023
Réponse de JP le 2 juil. 2023
We are thrilled that you enjoyed your time with us. We look forward to hosting you again in the future when you're in our area!

10/10 Excellent

Fabiola

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful, confortable
Séjour de 1 nuit en juin 2023
Réponse de JP le 24 juin 2023
We are delighted that you enjoyed your time with us. We look forward to hosting you again in the future when you might be visiting our area.

8/10 Bien

Amy

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
good amenities for a resort
Séjour de 1 nuit en mai 2023
Réponse de JP le 1 juin 2023
We are very pleased that you enjoyed your time with us. We look forward to the opportunity to host you again in the future when you're in our area.

10/10 Excellent

Jennifer

Séjour de 1 nuit en mai 2023
Réponse de JP le 18 juin 2023
We are delighted that you enjoyed your stay with us. We look forward to the opportunity to host you again when you are in our area.

10/10 Excellent

Richard

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean casino and hotel. The staff is beyond friendly and helpful. Would recommend for a fun getaway
Séjour de 1 nuit en mai 2023
Réponse de JP le 19 mai 2023
We are thrilled that you enjoyed your time with us. We look forward to the opportunity to host you again in the future when you happen to be in our area.

10/10 Excellent

Leslie, San Rafael

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I would like them to update the food options and maybe have something they can send to your room to eat
Séjour de 1 nuit en mai 2023
Réponse de JP le 19 mai 2023
We are glad you enjoyed your time with us at the resort.Our newest dining option is being developed, and should opened early summer!We look forward to the opportunity to host you again in the future when you are in our area.

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Looking forward to doing it again.
Séjour de 2 nuits en mai 2023
Réponse de JP le 13 mai 2023
We are thrilled that you enjoyed your stay with us. We look forward to the opportunity to host you again in the future when you're in the area!

10/10 Excellent

Suzanne

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It’s a beautiful Resort and Spa!!
Séjour de 1 nuit en avril 2023
Réponse de JP le 8 mai 2023
We are thrilled that you enjoyed your time with us! We look forward to the opportunity to host you again in the future when you're in the area.

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Graton hotel and casino is very nice; however, I a microwave in the hotel room would have been helpful and the movies on demand were too expensive.
Séjour de 2 nuits en mars 2023
Réponse de JP le 13 mars 2023
Thank you for your feedback. We are glad that you found our resort comfortable. We look forward to hosting you again in the future.

10/10 Excellent

Michael

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2023
Réponse de JP le 23 févr. 2023
We're thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future.

6/10 Satisfaisant

Daniel

Séjour de 1 nuit en février 2023
Réponse de JP le 13 mars 2023
Thank you for your feedback. We look forward to improving our resort for your next visit with us.

10/10 Excellent

Garry A.

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very fancy very clean loved it
Séjour de 1 nuit en février 2023
Réponse de JP le 16 févr. 2023
We are thrilled that you enjoyed your time with us. We look forward to hosting you again in the future.

10/10 Excellent

karolyn

Voyage en couple
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Valet parking and 630 Park Steakhouse
Séjour de 1 nuit en février 2023
Réponse de JP le 11 févr. 2023
We are delighted that you had a great time with us. We look forward to hosting you again in the future.

10/10 Excellent

Jeanette

Séjour de 1 nuit en novembre 2022
Réponse de JP le 4 déc. 2022
We are thrilled that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Excellent

Lorenzo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
My wife had a wonderful Biethday visit to Graton Reaport and casino. We werw completely satisfied with our stay. Service was wonderful.
Séjour de 1 nuit en novembre 2022
Réponse de JP le 2 déc. 2022
We are thrilled that you enjoyed your stay with us. We look forward to seeing you again in the future.

6/10 Satisfaisant

Zdenek

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Overall nice place but rooms more expensive than Vegas strip, no room service, bar closes at 1am, no free drink service at the tables.
Séjour de 1 nuit en novembre 2022
Réponse de JP le 27 nov. 2022
Hoping that your hotel stay was comfortable. We look forward to seeing you again in the future.

10/10 Excellent

lisa

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff is always so nice and accommodating!! The property is very clean and safe!! The restaurants are very good! They also have a wonderful concert series!!
Séjour de 1 nuit en novembre 2022
Réponse de JP le 5 nov. 2022
We are thrilled that you enjoyed your room, and had a great time at the concert last night! We look forward to hosting you again in the future.

6/10 Satisfaisant

Im

Séjour de 1 nuit en octobre 2022

10/10 Excellent

bernadette

Séjour de 2 nuits en septembre 2022

10/10 Excellent

John

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
weekend get away
it was nice
Séjour de 1 nuit en octobre 2022
Réponse de JP le 3 oct. 2022
We are very pleased that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Excellent

philippe

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2022
Réponse de JP le 3 oct. 2022
We are very pleased that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Engagement trip
Had such an amazing experience for our stay at Graton for our engagement trip. The staff was extremely friendly, nice rooms, and the restaurants were great. Highly recommend eating at the Daily Grill, Sergio was awesome!
Séjour de 1 nuit en septembre 2022
Réponse de JP le 13 sept. 2022
We are thrilled that you had such a great time with us! Congratulations, and we hope to host you again in the future.

10/10 Excellent

Alisson

Séjour de 1 nuit en août 2022

6/10 Satisfaisant

Gregory

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Beautiful but not
Beautiful facility but taken back by them taking a 100.00 deposit when you check in. With a 700.00 room and then take a 100.00 deposit is insulting. They are clearly impacted with the state of labor, since service is slow and bartenders not have name liquor and not knowing how to make drinks. Its a casino drinking counts
Séjour de 1 nuit en août 2022
Réponse de JP le 18 août 2022
Thank you for your feedback, we appreciate this. We will communicate your thoughts with the appropriate teams, so we can strive to provide the best possible overall experience at our resort.

10/10 Excellent

James

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything from the room, to the staff, to the restaurants, and the atmosphere of fun was simply perfect. Thank you!
Séjour de 1 nuit en juillet 2022

8/10 Bien

Arleen

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement et confort de la chambre
Fun! Felt very well cared for. Friendly and super clean place.
Séjour de 1 nuit en juin 2022
Réponse de JP le 27 juin 2022
Thank you so much for your feedback! We are glad that you enjoyed your time here with us.

2/10 Horrible

li chi

Séjour de 1 nuit en mai 2022

10/10 Excellent

Angelita

Séjour de 1 nuit en mars 2022

10/10 Excellent

Maxime

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very good accomodation.
Very good accomodation. Clean and spacious.
Séjour de 1 nuit en décembre 2021