Checkin was 2pm. We drove 9 hours and arrived at 2:40pm. Our room was just being cleaned, told us to put our bags down and come back. Husband went to reception to see about compensation, told we wonât get any. Exhausted from travelling, I asked the girl cleaning our room how long sheâll be, girl called her mother (cleaning manager) who came storming up and yelling at me about her personal problems, as to why our room was cleaned, and told us to just F**k Off, go somewhere else. When I told her we had booked 2 rooms and paid in full over 6 months previously and her attitude was not good enough, again was yelled at to F**k off multiple times.
There were multiple holes in the wall in the bathroom, that were bogged up. Broken toilet seat. The lounge had a sticky feel to it. The air conditioner in the main bedroom had to out of service tag on it. 1 dinner size plate to share with my husband. Big holes in the fly screens.
Overall.. not good enough. Not happy at all!
