Avis sur Fairfield Inn & Suites by Marriott Rochester West/Greece
Fairfield Inn & Suites by Marriott Rochester West/Greece
400 Paddy Creek Cir, Rochester, NY
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
9,0/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
9,0/10
Écoresponsabilité
Avis
Voyage en famille
24 août 2019
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Les points faibles : Personnel et service
Séjour de 1 nuit en août 2019
10/10 Excellent
Voyageur vérifié
26 déc. 2018
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en décembre 2018
8/10 Bien
Louise
17 sept. 2012
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Louise
6/10 Satisfaisant
Dilyana
Voyage en famille
21 mai 2024
Les points forts : Propreté
Dilyana
Séjour de 1 nuit en mai 2024
Réponse de The Fairfield Team le 21 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Stephane
Voyage en famille
17 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Stephane
Séjour de 3 nuits en mai 2024
Réponse de The Fairfield Team le 21 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
HYE SOO
Voyage en famille
12 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
HYE SOO
Séjour de 1 nuit en mai 2024
Réponse de The Fairfield Team le 14 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 Bien
Chad
Voyage d’affaires
7 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Chad
Séjour de 1 nuit en mai 2024
Réponse de The Fairfield Team le 7 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Linda
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Linda
Séjour de 3 nuits en avril 2024
Réponse de The Fairfield Team le 7 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Kailee
1 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Kailee
Séjour de 2 nuits en avril 2024
Réponse de The Fairfield Team le 1 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
frank
29 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
frank
Séjour de 1 nuit en avril 2024
Réponse de The Fairfield Team le 1 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Christopher
27 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Christopher
Séjour de 1 nuit en avril 2024
Réponse de The Fairfield Team le 1 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Gayle
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gayle
Séjour de 1 nuit en avril 2024
Réponse de The Fairfield Team le 27 avr. 2024
Thank you for sharing you valued feedback with the hotel team!
10/10 Excellent
Sharon
19 avr. 2024
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Sharon
Séjour de 1 nuit en avril 2024
Réponse de Lori Hooks ~GM le 19 avr. 2024
We are happy to hear that you enjoyed your stay with us. We hope you will visit us again in your future travels
10/10 Excellent
Taly
14 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Taly
Séjour de 1 nuit en avril 2024
Réponse de The Fairfield Team le 16 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Jessica
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jessica
Séjour de 1 nuit en avril 2024
Réponse de The Fairfield Team le 16 avr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
CLAUDIA
8 avr. 2024
CLAUDIA
Séjour de 4 nuits en avril 2024
Réponse de The Fairfield Team le 1 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Katlin
7 avr. 2024
Katlin
Séjour de 1 nuit en février 2024
Réponse de Lori Hooks ~GM le 8 avr. 2024
Thank You for your review, we are glad you enjoyed your stay. Hope you stay with us again in the future.
8/10 Bien
Sorin
2 avr. 2024
Sorin
Séjour de 3 nuits en mars 2024
Réponse de The Fairfield Team le 7 mai 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Erin
27 mars 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Erin
Séjour de 1 nuit en mars 2024
Réponse de The Fairfield Team le 27 mars 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
8/10 Bien
Kara
22 mars 2024
Kara
Séjour de 2 nuits en janvier 2024
Réponse de The Fairfield Team le 26 mars 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
4/10 Médiocre
Jonathan
Voyage en famille
20 mars 2024
Les points forts : Propreté
Jonathan
Séjour de 2 nuits en mars 2024
Réponse de The Fairfield Team le 22 mars 2024
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the hotel leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
8/10 Bien
Kathryn
Voyage en famille avec de jeunes enfants
17 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Kathryn
Séjour de 1 nuit en mars 2024
Réponse de Lori Hooks le 18 mars 2024
Hi Kathryn,Thank You for your review, we are glad to hear you enjoyed your stay. We hope to have you stay with us again in the future.
8/10 Bien
Monique
16 mars 2024
Les points forts : Personnel et service
Monique
Séjour de 1 nuit en mars 2024
Réponse de Lori Hooks le 18 mars 2024
Thank You for your review, we are glad you enjoyed your stay.
10/10 Excellent
Alex
16 mars 2024
Les points forts : Propreté, personnel et service, équipements
Alex
Séjour de 2 nuits en mars 2024
Réponse de Lori Hooks le 18 mars 2024
Hi Alex,Thank You for your review, we are glad you enjoyed your stay. We hope to see you again in the future.
10/10 Excellent
Paul
Voyage en couple
5 mars 2024
Paul
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 5 mars 2024
Hi Paul,We are glad you enjoyed your stay. We hope to see you again in the future.
6/10 Satisfaisant
Amanda
Voyage en famille
25 févr. 2024
Amanda
Séjour de 2 nuits en février 2024
Réponse de General Manager le 26 févr. 2024
I am sorry that you did not enjoy your stay. Lori HooksGeneral Manager
10/10 Excellent
Angela
20 févr. 2024
Les points forts : Propreté
Angela
Séjour de 1 nuit en février 2024
Réponse de The Fairfield Team le 21 févr. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.
8/10 Bien
Linda
4 févr. 2024
Les points forts : Personnel et service
Linda
Séjour de 2 nuits en février 2024
Réponse de Lori Hooks le 6 févr. 2024
Thank You for your review
10/10 Excellent
Giselle
Voyage en famille avec de jeunes enfants
4 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Giselle
Séjour de 1 nuit en février 2024
Réponse de Lori Hooks le 6 févr. 2024
Thank You for your review
10/10 Excellent
Jean
Voyage en couple
28 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Jean
Séjour de 1 nuit en décembre 2023
Réponse de Lori Hooks le 28 janv. 2024
Thank You for your review, I will be sure to share it with the team!
8/10 Bien
Ivan
28 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ivan
Séjour de 2 nuits en janvier 2024
Réponse de Lori Hooks le 28 janv. 2024
Thank You for your review. I will be sure to let Leah know about her upmost service provided.
4/10 Médiocre
Jasmine
Voyage en famille
28 janv. 2024
Les points faibles : Infrastructures et conditions de l’hébergement
Jasmine
Séjour de 1 nuit en janvier 2024
Réponse de Lori Hooks le 28 janv. 2024
Hi Jasmine,You were given a discount on your stay amounting to 28.50, it was issued to the credit card that was provided. We do apologize for your inconvenience of the fire alarm system going off twice.
4/10 Médiocre
jessica
Voyage en couple
22 janv. 2024
Les points forts : Propreté et équipements
Les points faibles : Personnel et service
jessica
Séjour de 1 nuit en janvier 2024
Réponse de The Fairfield Team le 23 janv. 2024
I recognize your time is valuable and appreciate the feedback you have provided.Receiving warm and friendly service from our staff sets the tone for a great stay. This was not your experience, and I sincerely apologize for failing to meet your expectations.I have shared your feedback with the associates, and as a teachable moment, we have discussed our service standards and reviewed improvement opportunities in the service they provide. I am confident that these necessary steps will ensure your experience of an unpleasant staff interaction is an isolated incident.I hope you choose to stay with us again, whenever your travels bring you back to the area.
10/10 Excellent
donna
8 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
donna
Séjour de 3 nuits en janvier 2024
Réponse de The Fairfield Team le 20 janv. 2024
Thank you for sharing your valued feedback with us regarding your stay. We hope to see you again!
8/10 Bien
Lil
6 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lil
Séjour de 1 nuit en décembre 2023
Réponse de The Fairfield Team le 20 janv. 2024
Thank you for sharing your valued feedback with us regarding your stay. We hope to see you again!
8/10 Bien
Paul
Voyage en groupe
2 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Paul
Séjour de 2 nuits en décembre 2023
Réponse de The Fairfield Team le 6 janv. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Robert
1 janv. 2024
Robert
Séjour de 2 nuits en décembre 2023
Réponse de The Fairfield Team le 23 janv. 2024
Thank you for sharing your valued feedback with the hotel team. We hope you will choose to stay with us again if your travels bring you back to the area!
10/10 Excellent
Ladasha
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
26 déc. 2023
Les points forts : Propreté, personnel et service, équipements
Ladasha
Séjour de 2 nuits en décembre 2023
Réponse de The Fairfield Team le 6 janv. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Ladasha
26 déc. 2023
Ladasha
Séjour de 1 nuit en décembre 2023
Réponse de The Fairfield Team le 6 janv. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Ladasha
20 déc. 2023
Ladasha
Séjour de 2 nuits en décembre 2023
Réponse de The Fairfield Team le 24 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon
8/10 Bien
Gary
Voyage en famille
19 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gary
Séjour de 4 nuits en décembre 2023
Réponse de The Fairfield Team le 24 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon
10/10 Excellent
Voyageur vérifié
Voyage en groupe
17 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Easy overnight!
Voyageur vérifié
Séjour de 1 nuit en décembre 2023
Réponse de The Fairfield Team le 24 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon
2/10 Horrible
William
Voyage en famille
8 déc. 2023
Les points faibles : Infrastructures et conditions de l’hébergement
Not for plus-sized individuals
William
Séjour de 2 nuits en décembre 2023
Réponse de The Fairfield Team le 24 déc. 2023
Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the hotel leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
10/10 Excellent
Cleto
4 déc. 2023
Cleto
Séjour de 2 nuits en décembre 2023
Réponse de The Fairfield Team le 6 janv. 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Mark
Voyage en famille
3 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice getaway
Mark
Séjour de 1 nuit en décembre 2023
Réponse de The Fairfield Team le 6 déc. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Steven
Voyage en couple
24 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Steven
Séjour de 5 nuits en novembre 2023
Réponse de The Fairfield Team le 28 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Jeffrey
Voyage en famille
18 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Jeffrey
Séjour de 4 nuits en novembre 2023
Réponse de The Fairfield Team le 21 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excellent
Joshua
17 nov. 2023
Joshua
Séjour de 1 nuit en novembre 2023
Réponse de The Fairfield Team le 21 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
6/10 Satisfaisant
Voyageur vérifié
8 nov. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en novembre 2023
Réponse de The Fairfield Team le 11 nov. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the hotel team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
6/10 Satisfaisant
Nicole
1 nov. 2023
Les points forts : Propreté et personnel et service
Nicole
Séjour de 1 nuit en octobre 2023
Réponse de The Fairfield Team le 7 nov. 2023
Thank you for sharing your valued feedback. We hope you'll choose to stay with Fairfield again if your travels bring you back to the area!