Châteaux à Robert

« Air conditioning leaked no towels for guests »

« This place is old and not well maintained. Tubs and toilet rusted. No money invested in up keep. Don’t suggest staying here! »

« The lady I spoke with when I checked in on Sunday, not sure of her name, but it was about 7:30-8pm. She has NO customer service skills. Did not greet us when we wlaked up to the counter. When I asked her a question, she seemed annoyed. This is not who I would want speaking ro my guests if I was the manager. When I checked out Wednesday morning, around 8am, she was lovely. Very friendly, answered my questions, and was helpful. The room we stayed in was nice, but the barhroom door didn't close...

« Très bel hôtel dans le old Covington Restaurant Gloriette excellent »

« Very good stay. No complaints or dissatisfaction. Will go back again. Good services across the board. »

« Room was clean, pool kept up Staff were helpful, pleasant »

« Correct pour une nuit Manque au moins un café le matin »

« Property was amazing! Funny of things in the area. All rush rides and necessities were close by. Staff was great! »

« Nous avons passé un séjour incroyable. Le logement était décoré avec beaucoup de goût, tous les détails étaient là pour un confort optimal pour toute la famille. Le logement est en plus dans un quartier très calme qui permet de se reposer, à 2 min du lac. Et pour couronner le tout, le restaurant Lalou juste en face propose d’excellents petits déjeuners. Tout était vraiment parfait. »

« For the most part when I arrived, because my flight was late. The lady at the front desk was very polite. She took care of me to check me in. What I didn't like when I raised up my covers, it. Looked like one of comforter that was placed on the bed had meredew underneath it and was very dirty on both beds. The furniture was also written on with a marker. Maybe someone before me or whatever. But they did not clean the marker off the furniture. The toilet was also a little low to the ground. I...