Plage à proximité, plongée sous-marine

Avis sur Coconut Tree West End

2.5 out of 5
Coconut Tree West End
West End, Roatan

Avis

7,2

Bien

Note des voyageurs de 10 (Excellent), d’après 7 avis sur 20." "
Note des voyageurs de 8 (Bien), d’après 6 avis sur 20." "
Note des voyageurs de 6 (Satisfaisant), d’après 2 avis sur 20." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 20." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 20." "

7,4/10

Propreté

8,0/10

Personnel et service

5,6/10

Équipements

6,6/10

Infrastructures et conditions de l’hébergement

6,2/10

Écoresponsabilité

Avis

8/10 Bien

Carol-Lynne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cute & quirky cabins at a great location to Half Moon Bay beach. May not be for everyone, as there is some road noise and the cabins are basic, but the location is close to the beach. Very easy to walk through West End, easy access to water taxis, restaurants, bars. Would stay again.
Séjour de 8 nuits en avril 2024
Réponse de Online Reservations le 19 mai 2024
Thank you Carol-Lynnefor your nice review. Yes, the road can be a bit busy, but the West End locaction is great for being able to walk around and enjoy all the restaurants and stores and the beautiful beach. We are glad you had a nice time.

2/10 Horrible

Alexander Fabricio

Voyage d’affaires
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
Instalaciones totalmente descuidadas, el agua nunca calento, la pared de los baños sucios, No creo regresar.
Séjour de 1 nuit en mars 2024

10/10 Excellent

Michael

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This is an old school cabin that was very comfortable. The cabin had seen better days (flooring) but great hot water, microwave, and a refrigerator. We were in cabin 3 and our covered porch had a great view of the water and the main intersection of West End. Our maid was top notch and took great care of us. Satellite tv gave us both the AFC and NFC Championship games. There is an Argentina restaurant around the corner that had the best grilled skirt steak -we went back three times! A wonderful place to stay with a budget in mind!
Séjour de 6 nuits en janvier 2024

10/10 Excellent

Orquidea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en juillet 2023
Réponse de Reservations manager le 22 juil. 2023
So nice of you to post the high rating. We are glad you were happy with your stay and hope you can come back again and stay with us on the beautiful beach! thank you, Coconut Tree West Bay

8/10 Bien

Jessica, Providence

Voyage en couple
Les points forts : Propreté et personnel et service
The staff at this property are incredible. They were very attentive and helpful. We got the Whatsapp number for the front desk and they responded very quickly every time. The room itself was a little run down but it's clean and steps away from the beach so you really can't beat the price, especially getting a kitchen included. The bed was comfortable and there was hot water for showering. The hammock on the porch is lovely and was great for relaxing. Overall, I would recommend this property as long as you don't mind it being a little dated.
Séjour de 4 nuits en juillet 2023
Réponse de reservations manager le 22 juil. 2023
Thank you so much, Jessica! We certainly appreciate your feedback and attention to the staff. They appreciate it also. thank you, Coconut Tree West Bay

8/10 Bien

Dania

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excelente ubicación, cerca de todo.
Séjour de 3 nuits en avril 2023

2/10 Horrible

John Albert

Voyage en couple
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The only good thing about this place was the staff. Expedia should be checking these places out before adding them to a package. This trip was NOT cheap.
Séjour de 14 nuits en janvier 2023

10/10 Excellent

Luis

Séjour de 3 nuits en janvier 2023

8/10 Bien

Nidia

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2022

4/10 Médiocre

Galina

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
The location of this property is amazing, directly at the entrance of West End, however, beware this property has not been updated since it's been built. Same sheets (with holes), same pillows, same towels (with holes), same pots and pans (couldn't use because of all the rust). The bathroom was very old. it's so unfortunate because it's such a nice place and the cabins can be so cute, the workers are so nice, but the owner needs to invest in fixing up the property or at least replacing the basics with new sheets, and new towels, new covers, and curtains. For the price, we paid I definitely expected better conditions. Laundry was not available here as offered, however, there were a few places to do laundry near by.
Séjour de 7 nuits en août 2022
Réponse de Online Reservations le 24 août 2022
Thank you for your post. We , the staff, are happy you liked the staff and the service. We will show the owner your post so hopefully he will be updating soon. thank you, again.

8/10 Bien

Priscila

Voyage en famille avec de jeunes enfants
Les points forts : Infrastructures et conditions de l’hébergement
Buena ubicación
Séjour de 2 nuits en août 2022

10/10 Excellent

Juan Ramón

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Lo mejor la ubicación , ya que a pocos pasos están los más concurridos bares y restaurantes de la isla , en la zona viva , el hotel limpio, con todas las co
Séjour de 2 nuits en mai 2022

10/10 Excellent

HECTO RAMON

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
volveremos
Séjour de 2 nuits en mars 2021
Réponse de Reservations Desk le 16 mars 2021
Thank you so much for your nice review! We really do appreciate it and we are glad you had a very nice stay. Coconut Tree West End Roatan 139 / 5000 ¡Muchas gracias por tu buena reseña! Realmente lo apreciamos y nos alegra que haya tenido una estancia muy agradable. Coconut Tree West End Roatán

10/10 Excellent

RBScott, Birminghan, Al

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Perfect place. Rustic appeal, close to everything to do in West End. Very safe with security onsite. Room was spacious. Fridge, microwave and tv. Hammock was great! Could either face city or sea/boardwalk from our deck. Attached restaraunt and bar was an added bonus. Very fun, great drinks with an open view of the sea and boardwalk from restaraunt.
Séjour de 4 nuits en mars 2020
Réponse de Online Reservations Coconut Tree West End Roatan le 1 avr. 2020
thank you so much for your nice review! We are happy that you had a nice time, and send your thoughts to us. We appreciate guest like you! Thank you. Coconut Tree West End Roatan

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing & clean with great location but touristy
We stayed in the cabins across the street from reception. Everything was pretty clean (seems like the floors were perpetually dusty and felt better wearing shoes or socks inside) but other than that everything was great. A/C worked well, fridge and TV in there. Reception is as helpful as they can be. The security guard there is really nice and helpful too; introduce yourself if you can. Everything was in good condition and it's right by half moon bay which is absolutely gorgeous. There is some amazing snorkeling on the ride hand side of the beach pretty far out, but it's an easy swim. There is a reef and there is so much life. We saw a moray eel, octopus, squid, and so much more. Check it out. The only NEGATIVE thing about this location is that it's really touristy. Everyone is trying to haggle you and get you to go do something for a pretty hefty price. This island is much more expensive than Utila but beautiful nonetheless.
Réponse de Coconut Tree Roatan le 9 mai 2018
Thank you so much for your very nice review. We are glad that you enjoyed your stay. We will certainly work on the issue of vendors bothering our guests which we do not condone. We do appreciate the feedback. thankyou

6/10 Satisfaisant

Jose

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en août 2017
Thank you for your comments, Jose. We are undergoing some staff change, so we hope your experience will be better if you stay with us again. We appreciate any comments to make things better. thank you Coconut Tree West Bay

6/10 Satisfaisant

Voyageur vérifié

Les points faibles : Propreté
Hotel limpio y comodo
El hotel provee lo necesario por el precio pagado, no es un súper hotel y tiene problemas con el wifi, pero en términos generales la estancia fue buena...