2 piscines extérieures, chaises longues

Avis sur Cocolobo Resort

3 out of 5
Cocolobo Resort
Half Moon Bay, West End, Roatan, Bay Islands

Avis

9,2

Merveilleux

Note des voyageurs de 10 (Excellent), d’après 95 avis sur 139." "
Note des voyageurs de 8 (Bien), d’après 35 avis sur 139." "
Note des voyageurs de 6 (Satisfaisant), d’après 6 avis sur 139." "
Note des voyageurs de 4 (Médiocre), d’après 0 avis sur 139." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 139." "

9,6/10

Propreté

9,6/10

Personnel et service

8,8/10

Équipements

9,4/10

Infrastructures et conditions de l’hébergement

9,4/10

Écoresponsabilité

Avis

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
L’accueil était très bien, la chambre propre et spacieuse, une vue magnifique sur la mer. Le personnel serviable et bienveillant. Ce que j’ai moins aimé c’est le déjeuner inclus, très peu élaboré et peu généreux.
Séjour de 4 nuits en février 2020
Réponse de Lala le 12 mars 2020
Merci!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Tellement un bel endroit! Pour: emplacement parfait, décor féerique, piscine, super staff, les balcons avec couchers de soleil. Contre: un peu bruyant quand voisins au dessus et animaux le matin, cuisine peu équipée mais fonctionnelle (au besoin demander à la cuisine), déjeuner simple mais délicieux. Je recommande fortement et y retournerais absolument.
Séjour de 6 nuits en février 2020
Réponse de Lala le 5 mars 2020
Merci beaucoup

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Belles chambres grandes, propres et bien équipées. Bord de mer, balcon avec hamac. Lieu sécuritaire et entouré de verdure. Petit déjeuner décevant : café, cheerios et petits morceaux de pain au bananes, insuffisant pour des personnes actives.
Séjour de 5 nuits en novembre 2019
Réponse de Krys le 10 déc. 2019
Thanks and glad you enjoyed your stay. There is a larger breakfast available for $5 per person that changes daily. There is also a kitchenette in the room in case one wants to cook.

10/10 Excellent

Hugo, Canada

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très propre, bien siuté, très bon service. Nous avons passé 5 nuits, balcon avec vue sur mer pour tout les condos.
Séjour de 3 nuits en août 2018
Réponse de Krys le 13 août 2018
Thanks Hugo! Great having you on property!

10/10 Excellent

Daniel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This is a very nice property in West End. The staff is extremely helpful and has great recommendations. The grounds are always immaculate. The views of the sunset can't be beat, right from your balcony or with a beer in the pool!
Séjour de 9 nuits en avril 2024
Réponse de Cheryl le 11 mai 2024
Thank you for the wonderful review. We are so happy that you enjoyed your stay. Hope to see you again soon!

10/10 Excellent

KACEE

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This place was just fantastic! Cheryl was phenomenal before, during and after our trip. She provided all necessary information before we got there, including setting up transportation from the airport and helping us get through customs. All of the staff were fantastic. And the property itself is right on the ocean and has the most stunning views of the ocean and sunset. The property is within walking distance of several restaurants, bars, shops and other conveniences. The property provided access to various refreshments at a nominal fee. In addition, Cheryl provided insights on the island and various travel destinations and even helped us book various excursions. I seriously cannot say enough about how amazing they were. In addition, we had some issues with our flights and despite the 2-day minimum, Cheryl provided accommodations when we ended up stuck in Honduras.
Séjour de 8 nuits en avril 2024
Réponse de Cheryl le 11 mai 2024
Thank you for the wonderful review Kacee. We are so pleased that you enjoyed your stay and we could accomodate the last minute flight cancellation. Hope to see you again soon!

10/10 Excellent

Paul

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cocolobo was quite a surprise to us after being in West Bay for a week. It was quiet, perfect for relaxing and resting. The staff was top notch, friendly, personable and always available. The walk into town was a concern of mine at first but family who stayed at an adjacent resort last year assured us it would be fine and not too long a walk. IT WAS and a lovely walk, scenic with many friendly people walking along the road as well as us. Security was very visible along the way too. Liked the keyless entry, the safe in the room, all the amenities were simple and just what we needed. Fresh towels every couple of days was a surprise. Gathering at the pool for breakfast every morning gave us a chance to visit with other guests and hear about the previous day's adventures. A great experience and highly recommend Cocolobo to others. ATH
Séjour de 7 nuits en février 2024
Réponse de Cheryl le 5 mars 2024
So happy to have had the opportunity to host you both Paul. Please come back and see us again soon! Would love to host you again.

2/10 Horrible

Humberto

Séjour de 4 nuits en février 2024
Réponse de Cheryl le 29 mars 2024
Hi Humberto! I am sorry that you were not able to stay with us at Cocolobo. With that being said, we hope to be able to host you in the future so that you can enjoy our property!

10/10 Excellent

Connie

Les points forts : Équipements
Nice people. Very accommodating
Séjour de 7 nuits en janvier 2024
Réponse de Cheryl le 31 janv. 2024
Thank you Connie! We hope to see you again soon!

8/10 Bien

Shannon

Les points forts : Propreté et personnel et service
Séjour de 6 nuits en janvier 2024
Réponse de Cheryl le 10 janv. 2024
We enjoyed having you Shannon. Thank you for your review.

10/10 Excellent

Natalia, London

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Beautiful property with amazing balconies overlooking the sea -- a perfect spot to enjoy the sunset. A small, but refreshing pool, an ok breakfast, and a very comfortable bed. 10 min walk from the bustle of Westend, so perfect for diving and relaxation.
Séjour de 5 nuits en décembre 2023
Réponse de Cheryl le 10 janv. 2024
We loved having you Natalia and are thrilled that you enjoyed your stay. Come and visit again!

10/10 Excellent

Elizabeth

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location is beautiful. It’s like you’re in a jungle and it’s right on the water. The staff is wonderful. They helped us get transportation to the airport and to Punta Gorda to see Garifuna dancing. The breakfasts were delicious. We especially loved the big spacious room, the balcony, and the very comfortable king size bed.
Séjour de 6 nuits en décembre 2023
Réponse de Cheryl le 10 janv. 2024
We loved having you and are so happy you enjoyed your stay. Come back and visit again!

10/10 Excellent

SANDRA

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Beautiful and serene place to stay convenient to the dive shops and restaurants of West End. Don't hesitate. Book it..
Séjour de 3 nuits en décembre 2023
Réponse de Cheryl le 10 déc. 2023
Thank you Sandra for the wonderful review. We hope to see you and Rob again in the future!

10/10 Excellent

BETTY

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Customer service was excellent! Will visit again
Séjour de 2 nuits en septembre 2023
Réponse de Cheryl le 21 sept. 2023
Thank you Betty for the lovely review. Hope to see you again soon, and thank you for choosing Cocolobo Resort.

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We love this place. It was our second time staying. Quick walk to west end, yet far enough away to be tranquil and quiet. Beautiful views. Cheryl, Johanna and staff are amazing. They helped whenever they could but left you alone if that is what you want. When we return to west end, we will stay here!
Séjour de 7 nuits en juillet 2023
Réponse de Cheryl le 20 juil. 2023
We loved having you and Jennifer with us here at Cocolobo. Hope to see you soon!

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Rustic chic
This was a really good place, very quiet and tranquil, good value. Cheryl was great at getting everything taken care of. Breakfast was basic but good with yogurt, granola, and some kind of small cooked main dish. If you are looking for a big fancy resort, this is not for you. Air conditioner works great, room stylish but not fancy. Easy walking distance to restaurants and beach. This place was very comfortable, convenient, and safe. It was not on the beach but all the rooms had big balconies and ocean views. (There were also houses with screened porches and no ocean view).
Séjour de 2 nuits en juillet 2023
Réponse de Cheryl le 12 juil. 2023
Thank you for the awesome review. Hope to have you again soon!

10/10 Excellent

Robert

Voyage en couple
Les points forts : Propreté et personnel et service
Low-key vibe that is less than a 10 minute walk to town
Séjour de 9 nuits en juin 2023
Réponse de Cheryl le 29 juin 2023
So glad you enjoyed your stay with us. Come and visit us again!

10/10 Excellent

Sharon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice and secluded while walkable to the West End dining and beach. Friendly and helpful staff.
Séjour de 8 nuits en juin 2023
Réponse de Cheryl le 29 juin 2023
So glad you enjoyed your stay, please come back and visit us again!

10/10 Excellent

Lindsley

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Loved everything about Cocolobo. Came here knowing nothing about Roatan or this property but have only good things to say. Not right on a beach but water views are incredible and it's a very short 5 min walk to the beach. Great breakfast each morning, thank you Joanna. Very friendly, amenable and accomodating staff from our late check-in to checkout, thank you Cheryl!
Séjour de 4 nuits en mai 2023
Réponse de Cheryl le 22 mai 2023
So glad you and Sid enjoyed your stay. We will see you soon!

10/10 Excellent

alyssa

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The property is kept in great condition including the native fauna all over the property which attracts all sorts of fun wildlife. The rooms a large and very comfortable. The place is a short walk to the main drag of west end where we would get dinner and drinks every night after a day out. Eveyone who works there is super friendly and helpful. Cheryl and Johanna are the best and make killer pancakes. Hoping to be back!
Séjour de 7 nuits en mai 2023
Réponse de Chery le 13 mai 2023
Thank you for the wonderful review Alyssa. We had such a great time having you both here for the week. Come back and see us soon!

10/10 Excellent

robert

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Waterfront accommodation that is quiet yet easily walkable to town. Very nice inside rooms with cooking facilities too. Very nice and efficient staff who immediately respond to any needs arising.
Séjour de 3 nuits en mai 2023
Réponse de Cheryl le 10 mai 2023
Thank you for your review, we enjoyed having you with us. Please come back and see us again soon!

10/10 Excellent

RICHARD ALAN HEMINGS JR.

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic property, your little nest of wildlife right outside the room, right on the ocean. Quiet, safe. Staff is FANTASTIC! Dario/Omar, great drivers as well. Cheryl is the star - she is known throughout the island. Was helpful after our flight cancellation kept us in paradise the next few days. Hoping dad will buy so I can come down in visit! HIGHLY RECOMMEND. - Rich Jr. and Rich Sr.
Séjour de 4 nuits en avril 2023
Réponse de Cheryl le 10 déc. 2023
What an amazing review! Loved having both of you with us.

10/10 Excellent

Jamie

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
WOW - what a perfect place for a first time visitor to Roatan! The Property - just slightly off the main drag which was a huge plus - I got some steps in (maybe 7 min walk to hit the West End) but was just far enough that I felt like I wasn't caught up in the hustle and bustle of the very busy West End. The Room - perfect. Gorgeous view of the ocean, flora and fauna abound. Comfy bed, small kitchenette, hot shower and cold AC. My sleep score went up and I got some of the most relaxing Z's I've ever had. The People - can't say enough about Cheryl and the staff. Always available to help with questions and suggestions. Great breakfast. Fun Trivia Night (even if I didn't win lol). Just a warm and welcoming team. If you read this far and are looking for a place as I described it then stop scrolling and trolling and just book it!
Réponse de Cheryl le 10 mai 2023
We loved having you Jamie. I hope you and your wife can come back and visit.

10/10 Excellent

stephen

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing relaxing stay
Great chill place to stay. Quiet wonderful terrace with sunset and good vibes l. Love it. Cheryl is a superb host. We’d definitely return soon.
Séjour de 2 nuits en avril 2023
Réponse de Cheryl le 1 mai 2023
Thanks Stephen, we loved having you with us and hope your trip to Guanaja was just as good. Hoe to see you again soon!

10/10 Excellent

Eduardo

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a fantastic stay at Cocolobo in Roatan. Highly recommended for anyone visiting the area. The villas are impressive and well worth it.
Séjour de 3 nuits en avril 2023
Réponse de Cheryl le 29 avr. 2023
Glad you enjoyed your stay Eduardo. Thank you for the review, hope to see you again soon.

10/10 Excellent

Genaro

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Very peaceful, everyone was very friendly
Séjour de 2 nuits en avril 2023
Réponse de Cheryl le 8 avr. 2023
Thank you Genaro! We enjoyed having you with us. Please come back and see us soon.

10/10 Excellent

Rory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The whole experience was amazing, would highly recommend
Séjour de 4 nuits en mars 2023
Réponse de Cheryl le 30 mars 2023
Thank you Rory, we are so happy you enjoyed your stay with us. Hope to see you again soon!

10/10 Excellent

Kelly

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 6 nuits en mars 2023
Réponse de Cheryl le 21 mars 2023
Thank you for the awesome review. We enjoyed having you stay with us. Please come and see us again!

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff at Cocolobo is incredibly responsive. Even before I got there Cheryl would respond to every inquiry promptly. When I stepped on the property I was welcomed immediately. This has an incredibly chill atmosphere, the showers don’t run out of hot water, and island deer walk around the grounds! I’ll definitely stay there again the next time I visit Roatan. Also, the road between Cocolobo and West End is well lit. I always felt safe walking between the ground and town.
Séjour de 6 nuits en mars 2023
Réponse de Cheryl le 16 mars 2023
Thank you Laura for your awesome review. We loved having you become part of the Cocolobo family. Hope to see you again soon!!

8/10 Bien

Elizabeth

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We really enjoyed our stay! Cheryl was great at making sure we had what we needed and also setup transportation to and from the airport. It is a walk into town (not a long walk); which helped the area to be quiet but was inconvenient at times when needing to come back to the room in the middle of the day. The wifi was down for a few days due to work on the lines but we were able to get wifi at the main pool area.
Séjour de 7 nuits en mars 2023
Réponse de Cheryl le 9 mars 2023
Thank you for the awesome review Elizabeth! I am so happy that you enjoyed your stay and we hope to see you again soon!

10/10 Excellent

tim

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en février 2023
Réponse de Cheryl le 25 mars 2023
Thank you for the review Tim! We are happy you enjoyed your stay. Hope to see you again soon.

10/10 Excellent

Tracey

Séjour de 1 nuit en mars 2023
Réponse de Cheryl le 25 mars 2023
So happy to have had you with us Tracey. Hope to see you again soon!

10/10 Excellent

Anna

Voyage en groupe, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in the West End. Cheryl welcomed us one hour before the official checkin, which we truly appreciate. She was very helpful answering our questions. The walk to Half Moon Bay Beach is short (5-7 min). We stayed at lodge E with a garden view and full kitchens. It was excellent. If I could suggest anything, it would be for the owners to make beach gear, i.e. an umbrella, chairs , beach cooler available for the renters. We stayed at places that offered carts with beach gears before and it is great to have it available. Anyways. It was not difficult to get a chair at the beach for a fee and find shade. It was a wonderful stay. I would recommend it.
Séjour de 8 nuits en février 2023
Réponse de Cheryl le 3 mars 2023
Thank you for the wonderful review and ideas Anna. We loved having you all with us at Cocolobo. We hope to see you again soon!

10/10 Excellent

Arnulfo

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Me encantó la atención personalizada de Cheryl. Además, tienen venados en la propiedad que son muy mansos. La propiedad es muy conciente del medio ambiente.
Séjour de 2 nuits en février 2023
Réponse de Cheryl le 25 févr. 2023
Thank you Arnulfo for the wonderful review. We cant wait to host you and your lovely wife in the future.

8/10 Bien

tracy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff was good and the room were nice. Breakfast was just ok.
Séjour de 2 nuits en février 2023
Réponse de Cheryl le 16 févr. 2023
Thank you for your review.

10/10 Excellent

Winston

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very beautiful hotel, had every amenity available in the room, clean and the staff was beyond helpful.
Séjour de 3 nuits en janvier 2023
Réponse de Cheryl le 21 janv. 2023
Thank you for the wonderful review Winston. Please come and visit us again soon, we loved having with us at Cocolobo Resort!

6/10 Satisfaisant

Reginald John

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
The property was in a quiet area walkable to town. Rooms were clean, sunsets were beautiful. Management needs some improvement. Reception was poor. Breakfasts were not great. Our arranged taxi did not pick us up at the airport and we were put into a unit we did not book which needed some maintenance. We were later moved to the unit we had booked but we had to request it.
Réponse de Cheryl le 26 déc. 2022
We were happy to have you with us! If you have suggestions to improve our complimentary breakfast, we welcome the feedback. Thank you for visiting us.

8/10 Bien

Tabitha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nice and clean. Staff is great! A little off the beaten path, so not convenient for a lone female traveler when something needs to be purchased.
Séjour de 1 nuit en novembre 2022
Réponse de Cheryl le 25 nov. 2022
Thank you for the review Tabitha. We enjoyed having you here at Cocolobo and are pleased that you enjoyed your stay at the resort. Hope to see you again soon!!

10/10 Excellent

Juan

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
security, quit
Séjour de 7 nuits en novembre 2022
Réponse de Cheryl le 20 nov. 2022
Thank you Juan. We enjoyed having you both here at Cocolobo. Hope to see you again soon!!

10/10 Excellent

Tomas

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Check in was quick. View was lovely.
Séjour de 1 nuit en octobre 2022
Réponse de Cheryl le 14 oct. 2022
Thank you Tomas, we are happy that you enjoyed your stay!!

10/10 Excellent

nicole

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en septembre 2022
Réponse de Cheryl le 17 sept. 2022
Thank you for the review Nicole. It was certainly a pleasure to have the 2 of you at Cocolobo. Come back and see us again soon!!

10/10 Excellent

Garrett

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location and customer service. Rooms were spacious and comfortable. AC worked great. I would definitely stay here again.
Séjour de 3 nuits en août 2022
Réponse de Cheryl le 1 sept. 2022
Thank you Garrett for the wonderful review!! Hope to see you again soon in the near future. So happy we got to meet you and have you stay with us here at Cocolobo.

10/10 Excellent

Matthew

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome cottage with a view. Nice easy walk into town and a great made to order breakfast every morning. I will stay here again, no questions asked…. They also helped set up transportation to and from the airport.
Séjour de 2 nuits en août 2022
Réponse de Cheryl le 28 août 2022
Thank you for the great review Matthew!! So happy to have met you and would love for you to stay with us here at Cocolobo again.

10/10 Excellent

Robert

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Awesome place. Will be back
Séjour de 2 nuits en août 2022
Réponse de Cheryl le 27 août 2022
So happy that you enjoyed your stay, please come back and see us again!! We would love to have you return.

8/10 Bien

Allan

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice place to stay
Séjour de 5 nuits en août 2022
Réponse de Cheryl le 21 août 2022
We were happy to have you. Hope to see you again soon.

10/10 Excellent

Conni Michelle

Séjour de 4 nuits en juillet 2022

10/10 Excellent

Fredy Ronald Soto

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Customer service was superb! If you are a cat lover they have beautiful friendly kitties around the property! Quiet and very responsive when you had questions! Will definitely stay here again!
Séjour de 8 nuits en juin 2022
Réponse de Cheryl le 30 juin 2022
Thank you both, we were so happy to have you as guests. Look forward to seeing you again in the future. Come back and see us!!

2/10 Horrible

Voyageur vérifié

Séjour de 2 nuits en juin 2022
Réponse de Owner le 23 juin 2022
This is unfortunate we didn't get an opportunity to host you at our property since your reservation was not fulfilled. if you would like to stay with us again and see how great the property is we would welcome the chance.

8/10 Bien

Carlos

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Muy tranquilo
Séjour de 2 nuits en juin 2022
Réponse de Cheryl le 22 juin 2022
We are glad you enjoyed your stay. Please come back and visit us again.

10/10 Excellent

Jennifer

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Absolutely loved this place! The staff was very nice and helpful, room was clean and had the prettiest view. Breakfast was delicious. It was very peaceful and quiet and it was also walking distance to many food places and the beach. Very easy to get over to west bay by taxi or water taxi!
Séjour de 4 nuits en mai 2022
Réponse de Cheryl le 20 juin 2022
Thank you for the lovely review Jennifer. We hope to have you as a guest again soon!!