Avis sur Country Inn & Suites by Radisson, Roanoke, VA
Country Inn & Suites by Radisson, Roanoke, VA
7860 Plantation Rd, Roanoke, VA
Avis
9,0
Merveilleux
9,2/10
Propreté
9,2/10
Personnel et service
8,8/10
Équipements
9,0/10
Infrastructures et conditions de l’hébergement
8,8/10
Écoresponsabilité
Avis
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 16 avr. 2024
Dear Guest,Thank you for your feedback. We're delighted to hear that you found our hotel to be perfect for the price. Providing value and satisfaction to our guests is important to us. We appreciate your positive review and hope to welcome you back for another great stay in the future.Sincerely, Hotel Manager
10/10 Excellent
Daniel, Granby
29 févr. 2024
Daniel
Séjour de 1 nuit en février 2024
Réponse de Hotel Manager le 21 mars 2024
Dear Guest,Thank you for your fantastic rating! We're thrilled to hear that you had a wonderful experience during your stay with us. If there's anything specific you enjoyed or any feedback you'd like to share, please feel free to let us know. We hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Manager
10/10 Excellent
normand
Voyage en couple
14 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
normand
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 14 nov. 2023
Dear Normand,Thank you for the perfect 5/5 rating and positive feedback about the cleanliness. We're delighted to hear that you had a very clean experience during your stay. We look forward to welcoming you back for another excellent stay. Safe travels!Sincerely, Hotel Manager
10/10 Excellent
claude
Voyage en famille
6 nov. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
claude
Séjour de 1 nuit en novembre 2023
Réponse de Hotel Manager le 7 nov. 2023
Dear Guest,Thank you for the excellent 5 out of 5 rating and your kind feedback! We're delighted to hear that you had a very nice experience during your stay. If you have any specific comments or suggestions on what you enjoyed most, please feel free to share. Your feedback helps us maintain our high standards and provide a wonderful experience for all our guests.Sincerely,Hotel Manager
8/10 Bien
Stephane
12 oct. 2023
Les points forts : Infrastructures et conditions de l’hébergement
Stephane
Séjour de 1 nuit en octobre 2023
Réponse de Hotel Manager le 12 oct. 2023
Dear Guest,Thank you for your concise feedback, indicating that you had an overall positive experience. We're pleased to hear this, and we hope to continue providing you with great stays in the future.Sincerely,Hotel Manager
8/10 Bien
Alexandre
Voyage en famille
27 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alexandre
Séjour de 1 nuit en août 2023
Réponse de Hotel Manager le 28 août 2023
Dear Alexandre,We're pleased to hear that you found our establishment well located and enjoyed the courteous staff. It's great that the suite's size was suitable for your family with young children. We appreciate your feedback about the unique lunch control system – if you have further insights to share on that aspect, we'd be interested in hearing them. Thank you for your kind words, and we hope to have the pleasure of hosting you and your family again in the future.Sincerely,Hotel Manager
8/10 Bien
Eric
22 avr. 2023
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Je recommande cet hôtel
Eric
Séjour de 1 nuit en avril 2023
Réponse de General Manager le 3 mai 2023
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Call us if there is anything we can help you with.
8/10 Bien
Stephane
Voyage en famille
19 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stephane
Séjour de 1 nuit en avril 2023
Réponse de General Manager le 3 mai 2023
Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
10/10 Excellent
Yvan
7 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
L’idéal
Yvan
Séjour de 1 nuit en avril 2023
Réponse de General Manager le 11 avr. 2023
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!
10/10 Excellent
Alain
Voyage en famille
20 mars 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alain
Séjour de 1 nuit en mars 2023
Réponse de General Manager le 27 mars 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.
10/10 Excellent
Sandy
Voyage en famille
27 déc. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Sandy
10/10 Excellent
Serge
17 nov. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Snowbird
Serge
Séjour de 1 nuit en novembre 2022
Réponse de Robin le 18 nov. 2022
Thank you for taking the time to share your experience regarding your recent stay at the Country Inn & Suites of Roanoke, VA.Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!Yours in Hospitality,Robin D. Lowery, Jr.
10/10 Excellent
normand
Voyage en couple
15 nov. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
normand
Séjour de 1 nuit en novembre 2022
Réponse de Robin le 18 nov. 2022
Thank you so much for taking the time to share your feedback with us. Our micro-fridges are as described. We do not offer any rooms with full-size fridges; however, we do own 2 industrial-size fridges and 3 industrial-size freezers and we are always willing to store items for guests if they will not fit into the advertised micro-fridge.Every room does come with a microwave. They are located in the cabinet next to the micro-fridge. We apologize that you were unaware of this. Our front desk team is always available to help our guests 24 hours a day.Again, thank you for your time and valuable feedback. We sincerely appreciate it and hope you will give us another chance to provide you with superior service and accommodations on your next visit to Roanoke.Yours in Hospitality,Robin D. Lowery, Jr.
8/10 Bien
Sophie
Voyage en famille
20 août 2022
Les points faibles : Personnel et service
Correct pour une nuit
Sophie
Séjour de 1 nuit en août 2022
Réponse de Robin le 24 août 2022
Dear Sophie,We would like to thank you for taking the time to share your recent experience at the Country Inn & Suites of Roanoke, VA. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.Yours in Hospitality,Robin D. Lowery, Jr.
10/10 Excellent
mario
21 juin 2022
mario
Séjour de 17 nuits en mai 2022
Réponse de Robin le 24 juin 2022
Dear Mario,
Thank you for taking the time to share your experience regarding your recent stay at the Country Inn & Suites of Roanoke, VA.
Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Yours in Hospitality,
Robin D. Lowery, Jr.
10/10 Excellent
Roland, Shawinigan
Voyage en famille
22 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Roland
Séjour de 1 nuit en avril 2022
Réponse de Robin le 6 mai 2022
Dear Roland,
Thank you for taking the time to share your experience regarding your recent stay at the Country Inn & Suites of Roanoke, VA.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Yours in Hospitality,
Robin D. Lowery, Jr.
8/10 Bien
Lucille
20 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Propre et confortable
Lucille
Séjour de 1 nuit en avril 2022
Réponse de Robin le 29 avr. 2022
Dear Lucille,
Thank you for taking the time to share your experience regarding your recent stay at the Country Inn & Suites of Roanoke, VA.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Yours in Hospitality,
Robin D. Lowery, Jr.
10/10 Excellent
Yvan
Voyage en famille
9 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super endroit
Yvan
Séjour de 1 nuit en avril 2022
Réponse de Robin le 13 avr. 2022
Dear Yvan,
Thank you for taking the time to share your experience regarding your recent stay at the Country Inn & Suites of Roanoke, VA.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Yours in Hospitality,
Robin D. Lowery, Jr.
8/10 Bien
Dominic
Voyage en famille
23 févr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dominic
Séjour de 1 nuit en février 2022
Réponse de Robin le 23 févr. 2022
Dear Dominic,
Thank you for taking the time to share your experience regarding your recent stay at the Country Inn & Suites of Roanoke, VA.
Your feedback is very important to us, and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We do provide sheets for our sleeper-sofas. I am sorry you were not made aware of this. We hope to see you again soon!
Yours in Hospitality,
Robin D. Lowery, Jr.
10/10 Excellent
Claude
13 déc. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Satisfait
Claude
Séjour de 1 nuit en décembre 2021
Réponse de Robin le 13 déc. 2021
Dear Claude,
Thank you for taking the time to share your experience regarding your recent stay at the Country Inn & Suites of Roanoke, VA.
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Yours in Hospitality,
Robin D. Lowery, Jr.
Dear Claude,
Merci d'avoir pris le temps de partager votre expérience concernant votre récent séjour au Country Inn & Suites de Roanoke, en Virginie.
Vos commentaires sont très importants pour nous et nous pouvons vous assurer que nous utiliserons ces informations pour faire tout notre possible pour créer une expérience agréable pour chacun de nos clients. Nous espérons vous revoir bientôt!
Bien à vous dans l'hospitalité,
Robin D. Lowery, Jr.
6/10 Satisfaisant
Guy, Longueuil
16 nov. 2021
Guy
Séjour de 1 nuit en novembre 2021
10/10 Excellent
Connie
Voyage en famille
20 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Connie
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear Guest,Thank you for taking the time to leave a positive review! We're delighted to hear that you had a seamless and enjoyable stay with us. Your satisfaction is our priority, and we hope to welcome you back for another wonderful experience in the future.Sincerely, Hotel Manager
2/10 Horrible
Debbra
Voyage en couple
19 mai 2024
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Debbra
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 20 mai 2024
Dear Guest,We're deeply sorry to hear about your disappointing experience. Your feedback is concerning, and we take it very seriously. We'll address these issues immediately to ensure a higher standard of cleanliness and maintenance. Thank you for bringing this to our attention, and we apologize for any inconvenience caused.Sincerely, Hotel Manager
10/10 Excellent
anne
Voyage en famille
19 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
anne
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 19 mai 2024
Dear Guest,Thank you for your positive rating. We appreciate your feedback. If you have any specific comments or suggestions, please feel free to share them with us. We look forward to welcoming you back for another great stay.Sincerely, Hotel Manager
8/10 Bien
Corinna
Voyage en famille
18 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Corinna
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 19 mai 2024
Dear Guest,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed your stay overall and that everyone had a great time at our indoor pool. We appreciate your feedback regarding the mattress firmness and the TV/cable system, and we'll take it into consideration for future improvements. We look forward to welcoming you back for another wonderful stay!Sincerely, Hotel Manager
10/10 Excellent
Brian
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Brian
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 18 mai 2024
Dear Guest,Thank you for your 5 out of 5 rating! We're delighted to hear you enjoyed your stay. We appreciate your feedback and look forward to welcoming you back in the future.Sincerely, Hotel Manager
8/10 Bien
Leonard
16 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Leonard
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 18 mai 2024
Dear Guest,Thank you for your positive review! We're glad you enjoyed your stay. If there's anything specific you think we could improve, please let us know. We hope to welcome you back soon.Sincerely, Hotel Manager
2/10 Horrible
Russell
16 mai 2024
Les points forts : Propreté
Russell
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 17 mai 2024
Dear Guest,Thank you for your feedback. We're sorry to hear that your experience was not satisfactory. We would appreciate the opportunity to understand what went wrong and how we can improve. Please contact us directly to discuss your concerns further.Sincerely, Hotel Manager
10/10 Excellent
David
Voyage d’affaires
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
David
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 16 mai 2024
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our friendly staff and found our rooms clean and comfortable. Providing exceptional service and maintaining a clean environment are top priorities for us. We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager
10/10 Excellent
Song Kyu
Voyage en famille
15 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Song Kyu
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 15 mai 2024
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you found our hotel very clean. We take great pride in maintaining high standards of cleanliness for our guests' comfort and satisfaction. We hope to have the pleasure of welcoming you back again in the future.Sincerely, Hotel Manager
4/10 Médiocre
Valerie
Voyage en groupe
11 mai 2024
Les points faibles : Personnel et service et infrastructures et conditions de l’hébergement
Valerie
Séjour de 2 nuits en mai 2024
Réponse de Hotel Manager le 12 mai 2024
Dear Guest,We're truly sorry to hear about your disappointing experience and the inconvenience caused by the elevator issue. Your comfort and accessibility are of utmost importance to us, and we apologize for any frustration or inconvenience you encountered with our room assignment process. We'll address this with our team to ensure a smoother experience for all guests. On a brighter note, we're glad to hear you enjoyed our hotel room coffee. We appreciate your feedback and hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager
6/10 Satisfaisant
Karen D
Voyage en famille
10 mai 2024
Les points faibles : Propreté
Karen D
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 10 mai 2024
Dear Guest,We apologize for the inconvenience you experienced during your stay. Your feedback about the unexpected deposit and the condition of the room is concerning, and we'll address these issues promptly to ensure a better experience for our guests. Please know that your satisfaction is important to us, and we appreciate your input. If there's anything else we can do to improve, please don't hesitate to reach out.Sincerely, Hotel Manager
8/10 Bien
Ben
9 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ben
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 10 mai 2024
Dear Guest,Thank you for your review. We're pleased to hear that you had a positive experience during your stay. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back again soon.Sincerely, Hotel Manager
10/10 Excellent
William G
8 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William G
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 10 mai 2024
Dear Guest,Thank you for your excellent rating! We're thrilled to hear that you had a wonderful experience during your stay. If there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon.Sincerely, Hotel Manager
8/10 Bien
Paul
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Paul
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 9 mai 2024
Dear Guest,Thank you for your review. We're delighted to hear that you find our hotel reliable and suitable for overnight stays while traveling. If there are any additional amenities or services you'd like to see implemented to enhance your experience further, please feel free to share your suggestions. We appreciate your feedback and hope to welcome you back soon.Sincerely, Hotel Manager
10/10 Excellent
William
6 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 9 mai 2024
Dear Guest,Thank you for your 5-star rating! We're thrilled to hear that you had a great experience during your stay with us. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon.Sincerely, Hotel Manager
10/10 Excellent
Mary
Voyage en couple
3 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mary
Séjour de 1 nuit en mai 2024
Réponse de Hotel Manager le 5 mai 2024
Dear Guest,Thank you for sharing your experience with us, even though it was brief. We're glad to hear that you had a positive stay, and we hope that your time with us was comfortable and convenient during your journey to Nashville. If you ever find yourself in the area again, we'd love to welcome you back for a longer stay.Sincerely, Hotel Manager
10/10 Excellent
Alison
3 mai 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alison
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 5 mai 2024
Dear Guest,Thank you for taking the time to leave us a positive rating! We're delighted to hear that you had a great experience during your stay with us. If there's anything specific you enjoyed or if you have any feedback to share, please feel free to let us know. We hope to have the pleasure of welcoming you back soon for another fantastic stay.Sincerely, Hotel Manager
8/10 Bien
Timothy
Voyage en famille
1 mai 2024
Les points forts : Propreté et personnel et service
Timothy
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 12 mai 2024
Dear Guest,Thank you for your kind words! We're thrilled to hear you enjoyed your stay with us. Clean rooms and friendly staff are always our top priorities. We hope to welcome you back again soon!Sincerely, Hotel Manager
10/10 Excellent
Mizrain
Voyage en couple
30 avr. 2024
Les points forts : Infrastructures et conditions de l’hébergement
Mizrain
Séjour de 10 nuits en avril 2024
Réponse de Hotel Manager le 1 mai 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a wonderful experience during your stay with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back again soon.Sincerely, Hotel Manager
8/10 Bien
Cherylle
Voyage en couple
29 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cherylle
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 1 mai 2024
Dear Guest,Thank you for your feedback. We're glad to hear that you found your stay comfortable and noticed improvements since your last visit. We apologize for any cleanliness issues with the shower tiles and assure you that we will address them promptly to ensure a better experience for our guests in the future. Your comments are valuable to us, and we appreciate your patronage. We hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager
10/10 Excellent
Janet
Voyage en couple
29 avr. 2024
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Janet
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 1 mai 2024
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a very nice experience during your stay with us. Your satisfaction is our top priority, and we hope to have the pleasure of welcoming you back again soon.Sincerely, Hotel Manager
8/10 Bien
Raghuveer
28 avr. 2024
Les points forts : Propreté et personnel et service
Raghuveer
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 1 mai 2024
Dear Guest,Thank you for your review! We're glad to hear that you had a positive experience during your stay. If there are any areas where we can improve to earn that extra star next time, please don't hesitate to let us know. Your feedback is valuable to us as we strive to provide the best possible service.Sincerely, Hotel Manager
10/10 Excellent
Terrance
Voyage en famille avec de jeunes enfants
28 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Terrance
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 29 avr. 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're thrilled to hear that everything met your expectations during your stay. Your satisfaction is our priority, and we hoSincerely, Hotel Manager
8/10 Bien
Philip
Voyage en couple
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Philip
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 12 mai 2024
Dear Guest,Thank you for sharing your feedback with us. We appreciate your input and are glad to hear that you found the room satisfactory. If there are any specific areas you feel we can improve upon, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely, Hotel Manager
10/10 Excellent
danilo de la
Voyage en famille
27 avr. 2024
danilo de la
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 29 avr. 2024
Dear Guest,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found your hotel room clean and spacious during your stay. Your satisfaction is important to us, and we look forward to hosting you again in the future.Sincerely, Hotel Manager
8/10 Bien
Jean
Voyage en couple
27 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jean
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 29 avr. 2024
Dear Guest,Thank you for sharing your feedback with us. We apologize for the delay in having your rooms ready upon your arrival. We understand the inconvenience this caused and appreciate your patience. We will address your concerns regarding our housekeeping staffing levels to ensure a more efficient experience for our guests in the future. We're glad to hear that despite this issue, you found your room clean and enjoyed your stay otherwise. Thank you for choosing to stay with us, and we hope to welcome you back again soon.Sincerely, Hotel Manager
10/10 Excellent
Paul
Voyage d’affaires
27 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Paul
Séjour de 2 nuits en avril 2024
Réponse de Hotel Manager le 27 avr. 2024
Dear Paul,Thank you for your perfect rating! We're delighted to hear that you loved your stay with us.We hope to have the pleasure of welcoming you back in the future for another amazing experience. Thank you for choosing our hotel and taking the time to leave a positive review.Sincerely, Hotel Manager
8/10 Bien
Alice
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alice
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 27 avr. 2024
Dear Alice,Thank you for your feedback! We're glad to hear that you found our hotel quiet and easily accessible from the highway. If there are any areas where we can improve to earn that extra star next time, please don't hesitate to let us know. We appreciate your patronage and hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
10/10 Excellent
Clark Ann, Vestal
Voyage en famille
26 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clark Ann
Séjour de 1 nuit en avril 2024
Réponse de Hotel Manager le 27 avr. 2024
Dear Clark Ann,Thank you for your perfect rating and positive feedback! We're delighted to hear that you enjoyed your lovely room and had a great breakfast experience. Your satisfaction is our priority, and we appreciate your kind words. We hope to welcome you back for another wonderful stay in the future!Sincerely, Hotel Manager