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Avis sur Westgate River Ranch Resort & Rodeo

3.5 out of 5
Westgate River Ranch Resort & Rodeo
3600 River Ranch Road, River Ranch, FL

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 104 avis sur 264." "
Note des voyageurs de 8 (Bien), d’après 74 avis sur 264." "
Note des voyageurs de 6 (Satisfaisant), d’après 43 avis sur 264." "
Note des voyageurs de 4 (Médiocre), d’après 20 avis sur 264." "
Note des voyageurs de 2 (Horrible), d’après 23 avis sur 264." "

8,0/10

Propreté

7,8/10

Personnel et service

7,8/10

Équipements

7,8/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Bruno, France

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Cadre très beau
Endroit super, principalement le spectacle rodéo le samedi. Les prix sont un peu élevés par rapport aux prestations : exemple pour faire un tour de 30 secondes de rodéo mécanique :9$ Les chambres sont spacieuses mais sentent le renfermées et sont très sombres.
Séjour de 1 nuit en juin 2018
Réponse de Westgate Customer Care le 17 août 2018
Bruno, We appreciate you making Westgate River Ranch Resort & Rodeo apart of your vacation travels. It seems you had quite a time enjoying our rodeo and spacious room accommodations. Thank you for sharing your thoughts and photos about our lovely resort. We are grateful for the chance to serve your needs and look forward to your return. -Nicole

8/10 Bien

DA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Réponse de GuestRelations le 6 févr. 2016
Thank you for posting a rating of our resort. We look forward to hosting your vacation again soon.

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Pour un moment au grand air ...
Ranch sympathique, perdu au milieu de nul part, pour les amateurs de nature ... ou pour ceux qui n'ont pas trouver plus prés pour assister aux 12h de Sebring !
Réponse de GuestRelations le 6 févr. 2016
Thank you for posting a rating of our resort. We look forward to hosting your vacation again soon.

10/10 Excellent

Janko, HIALEAH

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mai 2024

10/10 Excellent

Carlos

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excelente servicio
Séjour de 1 nuit en mai 2024

10/10 Excellent

Carol

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was all wonderful. Definitely will go back.
Séjour de 1 nuit en avril 2024
Réponse de Social Media Support le 14 mai 2024
Hi Carol, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate River Ranch Resort and Rodeo in the future for another impressive stay! Best Wishes,Social Media Support

10/10 Excellent

Deborah

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I loved that it was very family friendly. Staff was excellent a couple of suggestions : not enough staff for some areas. There was only one attendant at the coffee shop on a Sunday morning. Even it was hard for her to keep up, she was pleasant with her interactions. Many of the paved areas were not smooth with stone surfaces. This is hard for wheelchairs. Beautiful but not practical. If have no mobility issues and love cowboy/ country fair, this is lovely. I will book again.
Séjour de 1 nuit en avril 2024
Réponse de Social Media Support le 14 mai 2024
Hi Deborah, Thank you for sharing your experience with us! We're thrilled to hear that you found our resort to be very family-friendly and that our staff provided excellent service throughout your stay. Your feedback regarding staffing levels and accessibility issues has been noted, and we'll certainly take it into consideration as we strive to improve our guest experience. We're glad to hear that despite these challenges, you still enjoyed your time with us and are planning to return. We look forward to welcoming you back for another wonderful stay!Kind Regards, Social Media Support

4/10 Médiocre

Kate

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good 25 years ago… Painful to see dying place…Careful strange people leaving on property.
Séjour de 1 nuit en avril 2024
Réponse de Social Media Support le 24 mai 2024
Hi Kate, Thank you for taking the time to share your experience with us. We hope you will give us another chance to provide you with the experience you deserve.Best Wishes, Social Media Support

10/10 Excellent

Jose

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en avril 2024
Réponse de Social Media Support le 14 mai 2024
Hi Jose, Thanks for visiting the Westgate River Ranch Resort and Rodeo! We are so glad you had an incredible stay, and we look forward to hosting you again in the future. Best Wishes,Social Media Support

10/10 Excellent

Alexandra

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Social Media Support le 14 mai 2024
Hi Alexandra, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate River Ranch Resort and Rodeo in the future for another impressive stay! Best Wishes,Social Media Support

8/10 Bien

Carlos

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Service
Séjour de 3 nuits en avril 2024
Réponse de Social Media Support le 14 mai 2024
Hi Carlos, We are happy that you enjoyed your accommodations and our staff at the Westgate River Ranch Resort and Rodeo. We hope to welcome you back again very soon.Best Wishes,Social Media Support

8/10 Bien

Sandor

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Social Media Support le 14 mai 2024
Hi Sandor, Thank you very much for your rating on the Westgate River Ranch Resort and Rodeo. We are glad you had a terrific stay, and we invite you to visit us again soon. Best Wishes,Social Media Support

8/10 Bien

dayami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mars 2024
Réponse de Social Media Support le 26 avr. 2024
Hi Dayami, Thank you for your rating on the Westgate River Ranch Resort and rodeo! We are glad to see your stay was excellent and we invite you to visit us again in the future. Best Wishes,Social Media Support

4/10 Médiocre

Joel

The place was great however they charged me $20/day extra reservation fee that I wasn’t aware of
Séjour de 4 nuits en mars 2024
Réponse de Social Media Support le 9 avr. 2024
Hi Joel, Thank you for choosing to stay with us and for taking the time to share your feedback. We are delighted to hear that you enjoyed your overall experience at our establishment. Regarding the additional reservation fee, we apologize for any confusion or inconvenience this may have caused. The fee you mentioned is a standard practice in the industry, intended to cover various administrative costs associated with managing reservations and ensuring a smooth check-in process. However, we understand that clarity is essential, and we regret any oversight in communicating this fee to you prior to your stay. We hope to have the opportunity to welcome you back for another enjoyable stay in the future.Kind Regards,

10/10 Excellent

Ivonne

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
A very unique experience, great family oriented vacation with all Amenities needed and great staff
Séjour de 2 nuits en mars 2024
Réponse de Social Media Support le 26 avr. 2024
Hi Ivonne, Thank you for your feedback! We're thrilled to hear that you had a unique and enjoyable experience during your family vacation at our resort. Providing all the amenities you need and ensuring a family-oriented atmosphere is our top priority, and we're glad to know that our staff contributed to making your stay great. We hope to welcome you and your family back for more wonderful memories in the future!Kind Regards, Social Media Support

4/10 Médiocre

Suzanne

Voyage en famille
Les points faibles : Propreté et équipements
We could not check into the room until after 6:00pm, after it was inspected. There were not enough staff to help at peak check-in. We were underwhelmed when we entered our "suite". The floor was dirty so we cleaned it with damp paper towels, the closet door was off the track (my husband fixed it), the night stand drawers were stuck & the bathroom was small. We also found a dirty diaper under a bed. We couldn't get a drink while waiting for the room because the Saloon is only open Fri. & Sat., the new restaurant opens on Tues. & the Smokehouse only has beer and wine in cans. Even the bar in reception was closed. We never saw the Graze food truck. We've never been to any resort where there wasn't enough staff to keep the restaurants open and this is tourist season. The next day we went to Wild Florida safari, stopped at Publix & brought food back. I don't go on vacation to cook and clean. On the plus side our grandson enjoyed the cowboy park, arcade & putt putt. When we returned from Wild safari, the room had not been tidied & nor had the towels been replaced. We had to ask for clean towels. We will not recommend the resort to our friends.
Séjour de 2 nuits en mars 2024
Réponse de Social Media Support le 9 avr. 2024
Hi Suzanne, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your recent stay at our resort. Your comments are invaluable to us as they help us identify areas for improvement to ensure that all our guests have a pleasant and memorable experience. Your experience does not reflect the level of service we strive to provide, and for that, we are truly sorry. Once again, please accept our sincerest apologies for falling short of your expectations. We value your patronage and hope you will give us another opportunity to exceed your expectations on a future visit. Kind Regards,

10/10 Excellent

Angela

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Social Media Support le 26 avr. 2024
Hi Angela, We appreciate your 5-star rating very much. We hope to see you again very soon for a relaxing stay at the Westgate River Ranch Resort and Rodeo!Best Wishes,Social Media Support

6/10 Satisfaisant

Ashley

Voyage en couple
Les points faibles : Équipements
This is a great place to stay on Friday and Saturday. After Saturday night rodeo there is almost nothing else to do on the resort. The bar is closed after 12 pm on Sunday and reservations are extremely limited at their restaurant. James at trap and skeet made the entire experience worth it. If you have a reservation at the restaurant don’t bother trying to get there sooner as Heather will just be rude and make you wait until your reservation time. The bar seemed to be understaffed all night and was very slow. The check in process can also be very lengthy so be prepared for that. All in all, River Ranch is a great place to stay if you book activities and arrive on a Friday and plan to leave early Sunday. Note restaurant times and closures and be prepared to seek alternatives.
Séjour de 2 nuits en février 2024

8/10 Bien

Ruben

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
They need a restaurant or cafeteria close later. The restaurants and place for eat close early.
Séjour de 2 nuits en janvier 2024
Réponse de Social Media Support le 10 janv. 2024
Hi Ruben, Thank you for your feedback! Candid comments like yours allow us to improve our resort for future stays. We hope to welcome you back to the Westgate River Ranch Resort & Rodeo soon.Best Wishes,Social Media Support

8/10 Bien

Allan

Voyage en groupe
Les points forts : Propreté, personnel et service, confort de la chambre
Séjour de 2 nuits en janvier 2024
Réponse de Social Media Support le 10 janv. 2024
Hi Allan, Thank you very much for your rating on the Westgate River Ranch Resort & Rodeo. We are glad you had a terrific stay, and we invite you to visit us again soon.Best Wishes,Social Media Support

4/10 Médiocre

Jamie

Séjour de 2 nuits en décembre 2023
Réponse de Social Media Support le 9 janv. 2024
Hi Jamie, Thank you for choosing the Westgate River Ranch Resort & Rodeo. We appreciate you taking the time to rate your experience, and we hope to welcome you back to our resort in the future.Best Wishes,Social Media Support

10/10 Excellent

Damarys, KISSIMMEE

Voyage en famille
Les points forts : Équipements
A magical place. Cleanliness of the place impressed me, I forgot the name of the receptionist, I forgot the name of the receptionist, I know she was of Chinese origin with a lot of respect, pleasant, attentive, she explained everything to us. We return as soon as we can.
Séjour de 1 nuit en décembre 2023
Réponse de Social Media Support le 10 janv. 2024
Hi Damarys, Thank you for your feedback on the Westgate River Ranch Resort & Rodeo! We are so glad to learn that you had an outstanding experience at our resort. We invite you to visit us again soon for another wonderful vacation.Best Wishes,Social Media Support

10/10 Excellent

jessica

Séjour de 2 nuits en décembre 2023
Réponse de Social Media Support le 5 févr. 2024
Hi Jessica, Thank you for choosing the Westgate River Ranch Resort & Rodeo. We appreciate you taking the time to rate your experience, and we hope to welcome you back to our resort in the future.Best Wishes,Social Media Support

6/10 Satisfaisant

ashley

Voyage en famille avec de jeunes enfants
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Resort was really nice BUT there were barely any options for eating which is a big thing since your so far in it isn’t easy to just order something or go somewhere and eat out. We ate at the same restaurant the whole trip and it was NOT great. There is 0 service in there as well. No housekeeping either. Rodeo was nice. Wouldn’t go again for the money you pay.
Séjour de 3 nuits en novembre 2023
Réponse de Social Media Support le 29 nov. 2023
Hi Ashley, Thank you for taking a moment to rate your stay at the Westgate River Ranch Resort. We understand how disappointing it can be when your expectations are not met. We hope that this unpleasant experience does not discourage you from visiting Westgate Resorts in the future.Best Wishes,Social Media Support

10/10 Excellent

Marcela

Voyage en famille
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Everything was amazing however attractions are not included and are expensive
Séjour de 2 nuits en novembre 2023
Réponse de Social Media Support le 15 nov. 2023
Hi Marcela, We appreciate you taking the time to give us a rating. We can't wait to welcome you back to the Westgate River Ranch Resort and Rodeo!Best Wishes,Social Media Support

8/10 Bien

michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de Social Media Support le 15 nov. 2023
Hi Michael, We appreciate your 5-star rating very much. We hope to see you again very soon for a relaxing stay at the Westgate River Ranch Resort and Rodeo!Best Wishes,Social Media Support

10/10 Excellent

Krystal

Séjour de 2 nuits en octobre 2023
Réponse de Social Media Support le 24 oct. 2023
Hi Krystal, Thank you for choosing the Westgate River Ranch Resort and Rodeo! We are so delighted that you had an amazing 5-star experience at our resort. We invite you to come back and experience another amazing vacation.Best Wishes,Social Media Support

8/10 Bien

Roberto

Séjour de 1 nuit en octobre 2023
Réponse de Social Media Support le 31 oct. 2023
Hi Roberto, It's wonderful to hear that you had a 4-star experience at Westgate Resorts. We appreciate your feedback and look forward to your next visit.Kind Regards, Social Media Support

10/10 Excellent

Arnold

Voyage en famille
Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 2 nuits en septembre 2023
Réponse de Westgate Social Media Support le 26 sept. 2023
Hi Arnold!We are beyond delighted to see you gave us a 5-star rating. We can't wait to welcome you back to the Westgate River Ranch Resort & Rodeo!Best Wishes,Social Media Support

10/10 Excellent

Paul

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff at Westgate River Ranch are awesome!
Séjour de 2 nuits en septembre 2023
Réponse de Westgate Customer Care le 25 sept. 2023
Hi Paul, thank you for taking the time to rate your stay. We love to know our team went above and beyond for you during your visit. We look forward to having you again for another incredible experience.Kind Regards

10/10 Excellent

MARIETA

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en septembre 2023
Réponse de Social Media Support le 25 sept. 2023
Good Afternoon Marieta,We are so grateful for your 5-star review. We are delighted you enjoyed every aspect of the Westgate River Ranch Resort & Rodeo! We can’t wait to welcome you back soon for another dream vacation. Best Regards,

8/10 Bien

mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en août 2023
Réponse de Westgate Customer Care le 18 sept. 2023
Hi Mary, thanks for taking the time to rate your visit. We are glad to know that you had a great time and we hope to get the chance to welcome you back to Westgate Resorts.Kind Regards

10/10 Excellent

Rosa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Good for family
Séjour de 1 nuit en septembre 2023
Réponse de Social Media Support le 12 sept. 2023
Hi Rosa, We are delighted that you had a great stay with us at the Westgate River Ranch Resort. We look forward to seeing you again next time you travel into this area. Kind Regards, Social Media Support

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Check your expectations
The property itself is beautiful BUT your stay willl be not so great with an outdated smelly room and rude staff
Séjour de 2 nuits en juin 2023
Réponse de Social Media Support le 13 sept. 2023
Hi, Thank you for staying with us at the Westgate River Ranch Resort and Rodeo. We sincerely apologize for the challenges you experienced upon arrival. Thank you for bringing these issues to our attention as it allows us the opportunity to improve. We hope you enjoyed your stay otherwise and will return in the future.Best Wishes, Social Media Support

10/10 Excellent

Miguel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2023
Réponse de Social Media Support le 29 août 2023
Hi Miguel, Thank you for your feedback! We are so glad to learn that you had a great experience at our resort. We hope to welcome you back soon for another wonderful vacation at the Westgate River Ranch.Best Wishes,Social Media Support

10/10 Excellent

mary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en août 2023
Réponse de Social Media Support le 29 août 2023
Hi Mary, We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate River Ranch in the future for another impressive stay!Best Wishes,Social Media Support

6/10 Satisfaisant

Heather

Voyage en famille
Les points forts : Personnel et service
It was a cool place but they charge for everything. I knew all the activities cost ahead of time, just didn’t expect it to be so much.
Séjour de 2 nuits en août 2023
Réponse de Westgate Resorts le 18 août 2023
Heather, Thank you for taking the time to share your feedback regarding your experience. We understand that pricing is an important factor for our guests, and we strive to provide transparent information regarding our resort activities. We encourage you to visit our website, where you can find information about the cost associated with our unique resort activities. Your feedback is valuable to us, and we hope to have a future opportunity to fully exceed your expectations.Kind regards,Social Media Support

10/10 Excellent

Sandra

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Travelling from the UK we found this to be a great experience all activities were excellent Rodeo was brilliant luxury glamping was amazing staff were very friendly and helpful definitely would consider returning maybe when they have the new safari area apparently coming soon would definitely recommend for that cowboy experience
Séjour de 3 nuits en août 2023
Réponse de Social Media Support le 16 août 2023
Hi Sandra,Thank you for staying at the Westgate River Ranch and Rodeo! We are delighted to know that you had an incredible stay. Thank you for your kind words about our staff nothing makes us happier to know that we are achieving our goal of guest satisfaction. We hope to see you soon for your next dream vacation.Best Wishes,Social Media Support

10/10 Excellent

FELIPE

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
We had a great time. We stayed at the luxury glamping tents. It was amazing and the staff was very fast to solve the needs we had.
Séjour de 3 nuits en août 2023
Réponse de Social Media Support le 17 août 2023
Hi Felipe, We appreciate your rating on the Westgate River Ranch and Rodeo. We are so glad to know you had a great stay and that your vacation exceeded your expectations. We hope to welcome you back in the very near future. Best Wishes,Social Media Support

10/10 Excellent

Jennifer

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent family vacation location!
Séjour de 2 nuits en juillet 2023
Réponse de Westgate Resorts le 20 juil. 2023
Jennifer, we appreciate you taking the time to leave us a wonderful rating! It pleases us to know you enjoyed an excellent vacation at our property and we hope to welcome you back many times in the future. Kind regards,Social Media Support

10/10 Excellent

Yarely

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Un lugar espectacular para estar tranquilos y en familia con diferentes actividades para hacer. Todo muy limpio y excelentes personas. De seguro volveremos
Séjour de 2 nuits en juillet 2023
Réponse de Social Media Support le 21 juil. 2023
Hi Yarely,We are so glad to see you had a 5-star experience at our resort. We hope to see you back at the Westgate River Ranch Resort in the future for another impressive stay! Best Wishes,Social Media Support

10/10 Excellent

Iala

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en juillet 2023
Réponse de Westgate Resorts le 12 juil. 2023
Lala, We are thrilled to learn your time with us was splendid, and we look forward in welcoming you back soon!Kind regards,Social Media Support

2/10 Horrible

stephanie

Voyage en famille
Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very bad !
Séjour de 2 nuits en juin 2023
Réponse de Westgate Resorts le 27 juin 2023
Stephanie, Thank you for your feedback. We regret to learn from your rating that you did not enjoy your stay. Although we do not know what went wrong, we do hope to have a future opportunity to welcome and impress you.Kind regards,Social Media Support

10/10 Excellent

Sue

Séjour de 1 nuit en juin 2023
Réponse de Westgate Resorts le 27 juin 2023
Sue, Thank you for your rating. We do wish we could have been able to impress you during your stay. We hope that you enjoyed some aspects of your time with us and we hope to welcome you back in the future for a vacation which exceeds your expectations. Kind regards,Social Media Support

4/10 Médiocre

Liliana

Séjour de 1 nuit en juin 2023
Réponse de Westgate Resorts le 27 juin 2023
Liliana, Thank you for your rating. We do wish we could have been able to impress you during your stay. We hope that you enjoyed some aspects of your time with us and we hope to welcome you back in the future for a vacation which exceeds your expectations. Kind regards,Social Media Support

6/10 Satisfaisant

Elda

Voyage en couple
Les points forts : Propreté et infrastructures et conditions de l’hébergement
I was very disappointed because all their activities were not available! I wanted to do rock climbing,zipline not available anymore. Everything close at 3pm. The only place to eat open at 5pm. This place is beautiful but is in a middle of nowhere,so to find a place to you need to drive 25 miles away. I booked this place for theirs activities but there was nothing to do.The place is beautiful and clean.
Séjour de 1 nuit en mai 2023
Réponse de Westgate Social Media Support le 8 juin 2023
Hi Elda!Thank you for staying at the Westgate River Ranch Resort & Rodeo. We regret to hear that your stay was less than exceptional. Please accept our apologies for any inconvenience you had to endure. We hope this does not deter you from staying with us again and that you will allow us another opportunity to impress you and exceed all your expectations. Best Wishes,Social Media Support

2/10 Horrible

Brian

Voyage en couple
Les points faibles : Infrastructures et conditions de l’hébergement
Staff were pleasant, apart from that, this was the worst place we have ever stayed at, hardly anything open, food options a joke, pool and alleged spa! Tiny and a joke! TV was back to pre cable days, shocking quality and choice! Petting zoo was upsetting, poor conditions and animals miserable (water bowls filthy and areas unclean) most
Séjour de 2 nuits en mai 2023
Réponse de Social Media Support le 26 mai 2023
Good Morning Brian,Thank you for expressing your concerns about your recent stay at the Westgate River Ranch Resort & Rodeo. This does not reflect our dedication to the high standards we have committed to, and we apologize. We truly value your business and sincerely hope you allow us the opportunity to welcome you back in the future.Best Regards,

8/10 Bien

Jenny

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very good
Séjour de 2 nuits en avril 2023
Réponse de Social Media Support le 2 mai 2023
Good Afternoon Jenny,Seeing that you had a fantastic experience is the best thing we could hope for! Your review means a lot to us. Thank you for staying at the Westgate River Ranch Resort & Rodeo.We look forward to hosting you again! Best Regards,

10/10 Excellent

Miguel

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good service and very clean room
Séjour de 1 nuit en avril 2023
Réponse de Westgate Customer Care le 1 mai 2023
Hi Miguel, Thank you for commenting on your experience. It's our pleasure to provide excellent units and incredible customer service. We look forward to welcoming you again to Westgate Resorts.Kind Regards

10/10 Excellent

Janey

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2023
Réponse de Westgate Social Media Support le 18 mai 2023
Hi Janey!We appreciate your rating on the Westgate River Ranch Resort & Rodeo. We are so glad you had a great stay, and your vacation exceeded your expectations. We hope to welcome you back very shortly. Best Wishes,Social Media Support