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Avis sur Aloha On The Ganges, Rishikesh

3.5 out of 5
Aloha On The Ganges, Rishikesh
National Highway 58, Tapovan, Rishikesh, Uttarakhand

Avis

7,6

Bien

Note des voyageurs de 10 (Excellent), d’après 13 avis sur 40." "
Note des voyageurs de 8 (Bien), d’après 16 avis sur 40." "
Note des voyageurs de 6 (Satisfaisant), d’après 4 avis sur 40." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 40." "
Note des voyageurs de 2 (Horrible), d’après 3 avis sur 40." "

7,4/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

8,8/10

Écoresponsabilité

Avis

8/10 Bien

sanjay

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place at the banks of Ganges.
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 12 avr. 2024
Dear Guest,Thank you for posting a review about your stay at Aloha on the Ganges.It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive.We would look forward to welcoming you back to Aloha on the Ganges.Suresh KalaGeneral Manager

8/10 Bien

Rahul, NOIDA

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
enjoyed the stay
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 8 avr. 2024
Dear Guest,Many thanks for describing the experience you had with us. Our brand has carved a distinction for hosting perfect stays for our guests and we are glad that you had a memorable time with us. Our philosophy of "total guest orientation and satisfaction has helped us in establishing our brand as the largest growing hotel chain in Uttarakhand with properties in 15 locations.Once again, thank you for your kind feedback and we hope to serve you again soon.Suresh KalaGeneral Manager

8/10 Bien

Kala

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The resort is beautiful and the view of the Ganga was amazing but the road to reach Aloha was horrible. They should fix it.
Séjour de 2 nuits en février 2024
Réponse de General Manager le 13 mars 2024
Dear Guest,We thank you for staying with us and for writing such positive remarks about our property and services. We are elated to learn that you and your peers had a memorable time at our property during your visit.We believe in "total guest orientation and satisfaction" and thus our philosophy has helped us in earning accolades from travellers around the globe. We take pride in being the largest hotel chain in Uttarakhand with properties in 15 locations.We have noted your comment on the approach road and same has been shared with the concerned department. We look forward to your next stay with us.Suresh KalaGeneral Manager

10/10 Excellent

David, Annapolis

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Right on the Ganges with amazing views of the river and able to down and touch the waters. Rooms are 3-4 star nice. Great spa. Great area and shopping up a hill.
Séjour de 3 nuits en janvier 2024
Réponse de General Manager le 14 janv. 2024
Dear Guest,Thank you for taking the time to recommend Aloha on the Ganges. It is delightful to note that you had an exceptional overall stay and were impressed with our services.We are glad that our team was able to 'wow' you with their efforts. We really look forward to welcoming you back soon!Suresh KalaGeneral Manager

10/10 Excellent

Bhavya

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en décembre 2023
Réponse de General Manager le 1 janv. 2024
Dear Guest,Thank you for posting a review about your stay at Aloha on the Ganges.It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive.We would look forward to welcoming you back to Aloha on the Ganges.Suresh KalaGeneral Manager

8/10 Bien

Kuldeep

Voyage en famille, Voyage en groupe
Les points forts : Personnel et service et équipements
Bathroom had leaking issues and furniture is dated. Food and service is excellent and it has some amazing Ganges views
Séjour de 3 nuits en novembre 2023
Réponse de Resident Manager le 3 déc. 2023
Dear Guest,Thank you for posting a review about your stay at Aloha on the Ganges.It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive. We have noted your comment on bathroom issue and furniture and same has been shared with the concerned team. We would look forward to welcoming you back to Aloha on the Ganges.Suresh KalaResident Manager

2/10 Horrible

Tarun

Voyage en famille
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I was visiting with my parents from US to show them Haridwar and Rishikesh. From the property pic shown on Expedia we planned to stay at Aloha and paid Room what pics showed and what we offered were completely different. It didnt even have basic level of sanitation and hotel property was more like some old government flat. Paint was coming out, it was dirty :( I wanted to give my parents some wonderful experience, but resulted in this disappointment. I paid $760 for 3 nights, which is pretty good price for India. When I went to management, they refused to provide me refund. Only option of similar room i was given was again with same broken walls or smaller room. They have better room in this property but they asked us to pay more. I chose to checkout the same day rather than stay in those condition. Please avoid this property, there are many good value options available. I feel cheated :(
Séjour de 3 nuits en novembre 2023
Réponse de General Manager le 17 janv. 2024
Dear Guest,Thank you for your feedback. We are disheartened to learn about your less than perfect experience with us. We would like to assure you that such is not the standard of hospitality we boast of and we regret the inconvenience caused to you during your stay.Would request you to kindly treat this experience as a one-off and give us a chance to prove our hospitality.We look forward to serving you the best in the near future.Suresh KalaGeneral Manager

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en novembre 2023
Réponse de General Manager le 17 janv. 2024
Dear Guest,Thank you for taking out time for your feedback on Aloha on the Ganges. We are happy to note you enjoyed your visit with us. Suresh KalaGeneral Manager

10/10 Excellent

Vishwanath

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en octobre 2023
Réponse de General Manager le 17 janv. 2024
Dear Guest,Thank you for taking out time for your feedback on Aloha on the Ganges. We are happy to note you enjoyed your visit with us. Suresh KalaGeneral Manager

6/10 Satisfaisant

Dinesh

Voyage en groupe
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Good Hotel bad rooms
The Hotel is well located and has good facilities and service is excellent but rooms are really bad and absolutely not up to the mark as per the cost charged.
Séjour de 2 nuits en juin 2023
Réponse de Resident Manager le 30 juin 2023
Dear Guest,Thank you for posting a review about your stay at Aloha on the Ganges.It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive.We have noted your comment on room and would like to share with you that we are undergoing the process of renovation and onto your next visit we will be able to offer you renovated rooms.We would look forward to welcoming you back to Aloha on the Ganges.Suresh KalaResident Manager

10/10 Excellent

Steven, Huntington

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This place is fantastic. First, the quality of the meals is extraordinary. I've eaten at Indian restaurants in both NY and London and this place measures up to the best of any of those places, and its all vegetarian. Second, the activities they have available are wonderful and (if you're a Westerner) wildly cheap. Third, the view of the Ganga is unmatched. Fourth, the property on which the hotel sits is far enough back from the main road (about 1/2 mile) so that you don't hear a thing. Fifth, the staff is wonderful and super accommodating. Sixth, it's super clean. Overall, a phenomenal place.
Séjour de 9 nuits en juin 2023
Réponse de Resident Manager le 30 juin 2023
Dear Guest,We thank you for staying with us and for writing such positive remarks about our property and services. We are elated to learn that you and your peers had a memorable time at our property during your visit.We believe in "total guest orientation and satisfaction" and thus our philosophy has helped us in earning accolades from travellers around the globe. We take pride in being the largest hotel chain in Uttarakhand with properties in 15 locations.We look forward to your next stay with us.Suresh KalaResident Manager

8/10 Bien

Ajit, Gurgaon

Voyage en famille avec de jeunes enfants
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Property is pretty good when I say it I mean outside area of hotel like pool, ground floor restaurant, green areas and ambience overall. Thought their rooms are out dated and needs improvement I did not find them good. Breakfast buffet is just average. They also need to work on their service part, during evening tea it was chaos and they were struggling to serve even tea to guests.
Séjour de 1 nuit en juin 2023
Réponse de Resident Manager le 14 juin 2023
Dear Guest,Thank you for posting a review about your stay at Aloha on the Ganges.It gives us an immense sense of satisfaction to see that you have enjoyed your stay with us. As a hotel, we pride ourselves in the fact that our guests feel at home and have a sense of luxury being offered to them without being intrusive.We have noted your comment on Breakfast and Evening tea experience and same has been shared with the concerned team. We are undergoing the process of renovation and onto your next visit we will be able to offer you renovated rooms.We would look forward to welcoming you back to Aloha on the Ganges.Suresh KalaResident Manager

10/10 Excellent

CHANDRA SHEKER

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Facilities are good and staff very courteous
Séjour de 2 nuits en octobre 2022

10/10 Excellent

Tushar

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The location of this property is superb! The fact that we had the room facing the Ganges and easy access to the banks of the holy river makes it a truly remarkable place to visit. The rooms were spacious and comfortable. The staff was welcoming and humble. The buffet meals served at Aloha at the Ganges deserve a special mention. Chef Yogesh did a fabulous job catering to different palates and created exquisite cuisines for everyone. He even made a special chocolate pie for us and shared his "special homemade masala" recipe! I would revisit this place! Thank you for your hospitality. The Chopras
Séjour de 2 nuits en avril 2022

8/10 Bien

Voyageur vérifié

Les points forts : Personnel et service
Location of property is out of the world however cleanliness and housekeeping needs to be beefed up
Séjour de 1 nuit en décembre 2021

10/10 Excellent

Ceema

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
keep up the good work
Séjour de 1 nuit en novembre 2021

8/10 Bien

RC

Voyage en groupe
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Relaxing stay
Two couples wents for relaxation. Wonderful place to relax. Excellent location - eve to morning full of fresh air breeze. You can walk to the river and enjoy yourself. The Food is amazing- variety and taste. The service is good. However, service in housekeeping and in restaurants need little improvement to make it delightful.
Séjour de 3 nuits en novembre 2021

10/10 Excellent

Amit

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Excellent property with great views
Séjour de 1 nuit en septembre 2021

10/10 Excellent

Voyageur vérifié

Séjour de 1 nuit en mai 2021

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable stay
Very nice and a huge party for family
Séjour de 1 nuit en janvier 2021

10/10 Excellent

PRATEEK

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pleasure trip in November
Fantastic stay. Weather was pleasant. Cleanliness was good considering Covid environment. We loved this place as you are just on the Ganges. We will definitely come back. Hotel staff was very polite & the breakfast was very good.
Séjour de 2 nuits en novembre 2020

6/10 Satisfaisant

Voyageur vérifié

Séjour de 1 nuit en octobre 2020

2/10 Horrible

Akash

Séjour de 1 nuit en octobre 2020

8/10 Bien

Sahil

Les points forts : Propreté, personnel et service, confort de la chambre
Great Location & Food ! Rooms need Maintenance
We stayed for a night in the Superior Room. The rooms are garden facing and do not offer the view of the Ganges. Though the rooms are large and well equipped, the room allocated to us (No. 24) wasn't in great condition with paint chipping from the walls and all over the floor and cleanliness levels not up to the mark. Despite notifying the same to the front desk - there was no response or follow ups to clean or change the rooms. However, it was nice of them to send us a cake at night to celebrate our anniversary. However we had a great stay otherwise. The property is well located and offers amazing views of the Ganga. The food and the hospitality at their restaurants is outstanding and live performances by the singers made the dining experience even more wonderful. The have several activities in the resort which are very well conducted and fun !
Séjour de 1 nuit en décembre 2019

4/10 Médiocre

AJAY KUMAR

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Very scenic views food and service was good
Séjour de 1 nuit en octobre 2019

8/10 Bien

K, 東京

Voyage d’affaires
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
朝開催されるガンジス川沿いのウォーキングやヨガクラスが無料で参加出来て良かった。 プールからガンジス川が眺められる絶好なロケーションは最高だった。部屋にある無料のボトル入りの水も柔らかくて美味しかった。料理もそこそこ美味しくスタッフの対応もフレンドリーだった。部屋の内装は若干古くガンジス川もみえなかったがこの場所なら申し分なし。
Séjour de 1 nuit en août 2019

4/10 Médiocre

traveller

Voyage en famille
Les points forts : Équipements
Location was very good. Towels were threadbare and stained. There was constant noise from repair work that was being done in the rooms above. Complained multiple times, but although the staff said they would take care of it, there was no improvement. They finally gave us a discount at check out, after a half-hour argument over it.
Séjour de 2 nuits en janvier 2019

8/10 Bien

kimberly

Les points forts : Confort de la chambre
aloha
large hotel property in a pretty busy town- hotel was pretty good- some employee attitude not so good- do NOT use their services unless you want to pay literally 3 times the normal rate-- ok location
Séjour de 1 nuit en novembre 2018

8/10 Bien

Bhaskar, Gurgaon

Les points forts : Personnel et service
Best View of Ganges
Entrance to the Hotel from the main road was intimidating. Surroundings were not clean with a lot of rubble and waste material on either side. The services check in, activities, restaurants, housekeeping were very customer friendly and very gracious. Facilities were average but everything worked! The bathrooms could have been cleaner. Towels were in short supply! We got our towels only late afternoon on both days. The views are stunning and most likely the best from any hotel in Rishikesh. Pity there is no shorter route to the Beach! The location of the hotel is excellent. Very close to all the attractions and also close to all the restaurants and other eateries. The food at the Patio turned out to be very good. All vegetarian but better than what was on offer in other restaurants in town. Service was excellent and again the views fro the Patio especially at night were magnificent. Breakfast was terrible - tasteless and limited. No imagination. Overall much better than we had expected and hence the favorable rating. Great potential and very good value for money.
Séjour de 2 nuits en mars 2018

8/10 Bien

Atharva, nagpur

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A beautiful ganges view
Aloha is very good hotel, clean, with great facilities,helping staff. Excellent view of river, quiet surroundings , though a little expensive. Must try if you get a good deal . Only problem is transport from hotel. Taxis are arranged by hotel but they are too expensive .
Séjour de 1 nuit en octobre 2017
Réponse de AOG le 9 déc. 2017
Thanks for visiting & taking time to post review. We look forward to host you again. Thanks.

8/10 Bien

Gary, uk

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
A touch of class
After a retreat the luxury afforded by this hotel was very welcome. The food was great with a huge variety of Indian dishes and a couple of Chinese and European. A garden room, looking over to the lovely pool topped it off.
Séjour de 6 nuits en octobre 2017
Réponse de AOG le 9 déc. 2017
Thanks for visiting & taking time to post review. We look forward to host you again. Thanks

2/10 Horrible

gopal, kolkata

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
photoshoped
one of the worst property ever stayed. more like a dormatory after paying so much. and the video and pictures on web are just wrong verdict of what they are selling. reality vs expectation has a long distance between them. its basicaly a appartment not a hotel. food is just average. reception staff are not coutageous at all. bathroom are pathetic
Séjour de 3 nuits en septembre 2017
Réponse de AOG le 9 déc. 2017
Thanks for visiting & taking time to post review. We look forward to host you again.

8/10 Bien

Phil

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic hotel with spa and swimmingpool
My girlfriend and me stayed there for two nights and it was really lovely. The staff is very kind in every situation and help imediately if there s anything you need. The food was delicous and there is a very nice swimming pool with view to the mountains and the river ganges. We highly recommend this nice place and will stay there again.
Séjour de 2 nuits en août 2017
Réponse de AOG le 9 déc. 2017
Thanks for visiting & taking time to post review. We look forward to host you again. Thanks

4/10 Médiocre

Voyageur vérifié

Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Staff really friendly and helpful. Hotel has great position overlooking the Ganges but overall was grim. Not particularly clean in public places. Upkeep? What upkeep? None at all. Crumbling paintwork on the outside of the hotel, massive black damp marks everywhere and makeshift repairs. Room, although pleasant-looking, smelt of damp, indeed was damp. Music playing on a irritating short loop around swimming pool area. Nothing like the pictures. Really not worth the money. Disappointing in a big way.
Séjour de 1 nuit en août 2017
Réponse de AOG le 9 déc. 2017
Thanks for visiting & taking time to post review. We look forward to host you again.And will take care of your concerns. Hope next time we would be able to meet your expectation. Thanks.

6/10 Satisfaisant

Voyageur vérifié

Les points forts : Personnel et service et confort de la chambre
Less of a hotel, more of an apartment complex
While the location is phenomenal and the views astonishing, the complex does not feel like a hotel. It appear like a large complex of flats. The corridors are dirty while the room cleanliness is average. The provisions in the hotel are ok. I think if one is going just to stay and raft, aloha is fine, but if you are going for the hotel, then atali is better
Réponse de AOG le 9 déc. 2017
Thanks for visiting & taking time to post review. We look forward to host you again. Will work on your concerns. And we ensure will be able to meet your expectations next time. Thanks.

10/10 Excellent

David

Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre

4/10 Médiocre

sneh

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
I booked the hotel through hotels.com after seeing the pictures on the site and booked the top of line room which had the best view. But unfortunately all the pictures were baseless and the room didn't had any view, infact it was the end corner of the hotel. I would suggest better see the hotel at its own site and book. Never see the pictures at hotels.com and book. When contacted the hotel & the site they said "Sorry".

8/10 Bien

Cindy, MN, USA

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Nicest hotel in Rishikesh - great view and quiet
Patio room was wonderful. View of river from the pool and the terrace is not to be missed. I felt like I was living in a palace! Super spacious, gorgeous room. Much better than their apartments. Make reservations on-line and save. Staff is willing to bend over backwards to make your stay enjoyable. Ala-cart food is reasonably priced (taxes are added though). I'd consider staying there again!
Réponse de AOG le 9 déc. 2017
Thanks for visiting & taking time to post review. We look forward to host you again.

10/10 Excellent

Rajeev, Virginia, USA

Les points forts : Personnel et service
Excellent location! Great view of the Ganges.
Need some minor renovations and maintenance otherwise a decent place to stay.
Room view
Réponse de AOG le 9 déc. 2017
Thanks for visiting & taking time to post review. We look forward to host you again. Thanks.

6/10 Satisfaisant

Ash, Mumbai

Les points forts : Personnel et service, infrastructures et conditions de l’hébergement, confort de la chambre
Time Share Condo's in Rishikesh
We were a family of 3 people that stayed in this hotel/time share. It was a great location, pool was very scenic however needed some salt or chlorine in it. The facility staff is excellent and very very helpful. The cleanliness could be improved with some vacuum cleaner use on the woolen rugs so it is not loaded with lints and shedding overlaying wool. I do believe the cleaning staff are good but some need training. One of the ladies was cleaning utensils and furniture with the same rag which is a big no no! and was advocated to correct her maneuvers. Overall, this is a fine, quiet location with great management staff. I was recommend switching the pool to salt water and keeping it more cleaner and having the cleaning staff be trained on use and misuse of dusters/rags on cutlery and glasses.Also after every guest has left toilets and sinks need to be checked to assess if they need draino and cleaned with bleach. Don't mean to critique but this place has the potential to stand up to international standards of hygiene.
Réponse de AOG le 9 déc. 2017
Thanks for visiting & taking time to post review. We look forward to host you again. Thanks.