Search Hotels Near East Blean Woods National Nature Reserve, Canterbury

"When we arrived to check in the room was not ready. Turns out they were not even aware of our booking until we showed it to them. We then had to wait two hours whilst the owner came to the property to get the room ready. Waiting outside in the side proved to be a disaster as their outdoor table and chair was covered in a black bitumen type substance that got all over the bottom of my trousers and completely ruined them. When we did get into the room the large curved screen TV proved to be utterly useless at it did not receive any signal and as there was no wifi either it was nothing more than a black wall decoration. The kettle did not work, even going so far as to turn itself on and off at random and the microwave was so complicated I was unable to boil water to make a cup of tea. Not that they provided any tea bags so it was just I well I had brought my own. The room itself was recently decorated and in good order and could have been very pleasant had anything worked as it should. The room overlooks a main road and as there are no net curtains any and all passers by have a clear and uninterrupted view into the room so if you want any privacy at all you have to shut the curtains. The noise, OMG, it went on pretty much all night due to the traffic on the main road. No chance of sleeping at all. My written complaint was completely ignored and I received no reply to it whatsoever. Unfortunately I would have to recommend that you avoid this place at all costs."

"Communication with host was poor. No information on check in procedure. No information on which room we had booked.No key in key safe.We only gained access due to a helpful fellow resident, who let us in and helped us find a free room.Room poorly maintained with curtains held up by string and blinds broken.Altogether very poor"

"Everything was clean, well equipped. Oliver was a great host, responses were prompt. Fantastic location. Would stay again. "

"Great place to anchor our tours of Canterbury and Dover. Great communication with the owner as well."

"Very confortable place in quiet street. "