2 piscines extérieures, tentes de plage, parasols de plage
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Avis sur Peppermill Resort Spa Casino

4 out of 5
Peppermill Resort Spa Casino
2707 S. Virginia Street, Reno, NV

Avis

8,8

Excellent

Note des voyageurs de 10 (Excellent), d’après 3686 avis sur 5824." "
Note des voyageurs de 8 (Bien), d’après 1173 avis sur 5824." "
Note des voyageurs de 6 (Satisfaisant), d’après 445 avis sur 5824." "
Note des voyageurs de 4 (Médiocre), d’après 249 avis sur 5824." "
Note des voyageurs de 2 (Horrible), d’après 271 avis sur 5824." "

9,2/10

Propreté

9,0/10

Personnel et service

9,0/10

Équipements

9,0/10

Infrastructures et conditions de l’hébergement

8,6/10

Écoresponsabilité

Avis

4/10 Médiocre

Michel

Séjour de 2 nuits en juin 2022
Réponse de Peppermill Guest Services le 13 juin 2022
Good Morning Michel, We would like to extend our sincerest apologies for not meeting your expectations. If you would like to discuss your concerns about your visit, please feel free to contact our Service Excellence department. It is our hope that we can assist you and you will choose the Peppermill the next time you are in the area.

10/10 Excellent

Benjamin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mai 2022
Réponse de Peppermill Guest Services le 12 mai 2022
Thank you for the 10 out of 10 Benjamin! We sure appreciate it and look forward to seeing you again soon.

10/10 Excellent

Rebecca

Voyage en groupe
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Haven’t stayed here in awhile but it’s still very clean with a lot of food options. Miss the wheel of fortune games
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 26 mai 2024
Hello Rebecca, we appreciate your choice to stay at the Peppermill and for taking the time to leave us a 5-star review. It brings us joy to know that you enjoyed the variety of food options we offer.

10/10 Excellent

Christine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
My husband and I go to Reno / Tahoe 4-5 times a year for 5 years and we always stay at Peppermill’s Tuscany tower. Everything is great! ESP the tub in the room. Awesome service every time.
Séjour de 2 nuits en mai 2024
Réponse de Service Excellence le 26 mai 2024
Good afternoon, Christine. We sincerely appreciate your continued patronage at the Peppermill. Your 5-star review means a lot to us, and we are thrilled to know that you had a wonderful stay with us. Thank you for your kind words!

10/10 Excellent

Van

Voyage en famille
Les points forts : Équipements
The Peppermill is our favorite place to stay. The rooms in the Tuscany tower are gorgeous, quiet, and very clean. The facilities are beautiful. If I were given a choice between the Ritz-Carlton and the Peppermill, I would choose The Peppermill because of the very friendly staff.
Séjour de 3 nuits en mai 2024
Réponse de Bonnie C. le 25 mai 2024
Thank you, Van, for being our guest at the Peppermill Resort Spa Casino. We appreciate your comments, and we hope you return as our guest again soon.

8/10 Bien

Denise, North Las Vegas

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property was in very good shape considering how old it was. Everything was well maintained. No issues with staying in a non-tower room. They let us check in over 4 hours early, and checking out was so easy.
Séjour de 2 nuits en mai 2024
Réponse de Service Excellence le 24 mai 2024
Thank you, Denise, for being our guest at the Peppermill Resort Spa Casino. We appreciate your comments, and we hope you return as our guest again soon.

10/10 Excellent

Scott

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 24 mai 2024
Thank you, Scott, for your 5 out of 5-star rating and choosing the Peppermill Resort Casino. We hope you return as our guest again in the future.

8/10 Bien

Vann, elk grove

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
It was nice as being first time there.
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 24 mai 2024
Thank you, Vann, for your rating and providing your feedback about your visit. We are glad you enjoyed your stay, and we hope to have you as our guest again soon here at the Peppermill.

10/10 Excellent

Veronica

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very clean hotel
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 24 mai 2024
Thank you, Veronica, for choosing the Peppermill Resort Spa Casino and for your rating of 5 out of 5-stars. We hope to have you back as our guest soon.

8/10 Bien

steve

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 4 nuits en mai 2024
Réponse de Bonnie C. le 25 mai 2024
Thank you, Steve, for choosing the Peppermill Resort Casino. We hope you return as our guest again in the future

10/10 Excellent

Laronda, Palm Desert

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The registration and Bell Desk staff are professional and super helpful.
Séjour de 3 nuits en mai 2024
Réponse de Service Excellence le 24 mai 2024
Thank you, Laronda for choosing the Peppermill and for your 5-star review! We are happy to hear that our Bell and Front desk staff provided you excellent service.

10/10 Excellent

Victor, El Paso

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing
Séjour de 2 nuits en mai 2024
Réponse de Service Excellence le 23 mai 2024
Thank you, Victor for choosing to stay at the Peppermill, and for the 5-star review! We are happy to hear your stay was amazing. We hope to see you again soon!

10/10 Excellent

Tesha

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 24 mai 2024
Thank you, Tesha, for your 5 out of 5-star rating, we hope you had a great time here at the Peppermill and look forward to you returning as our guest.

4/10 Médiocre

Denella

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 23 mai 2024
Good morning, Danella, we would like to extend our sincerest apologies for not meeting expectations. If you would like to discuss your concerns about your visit, please feel free to contact our Service Excellence department. It is our hope that we can assist you and you will choose the Peppermill in the future.

8/10 Bien

Gretha

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Thanks
Séjour de 2 nuits en avril 2024
Réponse de Service Excellence le 22 mai 2024
Thank you, Gretha, for choosing the Peppermill and your 4 out of 5-star rating. We hope you return as our guest again soon.

10/10 Excellent

Jorge

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean. Room clean and comfortable. I liked 👍
Séjour de 3 nuits en mai 2024
Réponse de Service Excellence le 21 mai 2024
Thank you, Jorge, for your 5 out of 5-star rating and providing your feedback on your visit. We are glad to hear you enjoyed your stay here at the Peppermill and look forward to having you as our guest again soon.

10/10 Excellent

Adeline

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved our stay ! Nice, quiet, easy to access and to park. Beautiful roulettes. Perfect swimming pool and breakfast there
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 21 mai 2024
Thank you, Adeline, for your 5 out of 5-star rating and providing your feedback about your visit. We are glad you enjoyed your stay, and we hope to have you as our guest again soon.

10/10 Excellent

Keanu

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Love the hotel and the room was beautiful
Séjour de 3 nuits en mai 2024
Réponse de Service Excellence le 21 mai 2024
Thank you, Keanu, for choosing the Peppermill, being our guest, and rating a 5 out of 5-stars! We are glad to hear you enjoyed the hotel and your room.

8/10 Bien

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean and nice decor
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 21 mai 2024
Thank you, John, for being our guest at the Peppermill and your 4 out of 5-star rating. We appreciate you taking the time to rate your visit and hope to have you as our guest again soon.

10/10 Excellent

Sarah

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wonderful stay overnight. It’s the second time we have stayed there and both times were excellent.
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 21 mai 2024
Thank you, Sarah, for your 5 out of 5-star rating and providing your feedback about your visit. We are glad you enjoyed your visit, and we hope to have you as our guest again soon.

10/10 Excellent

CHERIE, Pacheco

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Service Excellence le 21 mai 2024
Thank you, Cherie, for your 5 out of 5-star rating, we hope you had a great time here at the Peppermill and look forward to you returning as our guest.

10/10 Excellent

Olivia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The suite was amazing and the hotel was very flwan . We had dinner on the property and enjoyed it. We will stay here again and have recommended peppermill to many friends already
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 21 mai 2024
Thank you, Olivia, for choosing the Peppermill, being our guest, and rating a 5 out of 5-stars! We are glad to hear you enjoyed your visit and the dining options Peppermill has to offer. We look forward to your return.

10/10 Excellent

Larry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Me and my wife visited Reno for our first time and really enjoyed our stay at the Pepper Mill Resort. The property was in excellent condition and the room was very spacious. We would definitely recommend this particular Hotel to other travelers.
Séjour de 3 nuits en mai 2024
Réponse de Service Excellence le 21 mai 2024
Thank you, Larry, for choosing the Peppermill Resort Spa Casino and rating a 10 out of 10-star rating. We appreciate your comments, and we are glad you enjoyed the restaurants, bars, and pool area during your visit. We hope to see you soon.

10/10 Excellent

Nancy

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was very clean
Séjour de 2 nuits en mai 2024
Réponse de Service Excellence le 21 mai 2024
Thank you, Nancy, for choosing the Peppermill Resort Spa Casino. We appreciate your 5 out of 5-star rating and are glad you enjoyed your visit. We hope to have you as our guest again soon.

10/10 Excellent

Rachell, Hayden

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
.
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 21 mai 2024
Thank you, Rachell, for your 5 out of 5-star rating, we hope you had a great time here at the Peppermill and look forward to you returning as our guest.

2/10 Horrible

Miguel

Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
Les points faibles : Équipements
Very expensive rent
Séjour de 2 nuits en mai 2024
Réponse de Service Excellence le 21 mai 2024
Good morning, Miguel, we would like to extend our sincerest apologies for not meeting expectations. If you would like to discuss your concerns about your visit, please feel free to contact our Service Excellence department. It is our hope that we can assist you and you will choose the Peppermill the next time you are in the area.

10/10 Excellent

Stacy

Voyage en famille avec de jeunes enfants
The staff are very helpful and nice, and the banana splits are delicious. We love the pools and hot tubs and the beds are very comfortable.
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 21 mai 2024
Thank you, Stacy, for being our guest at the Peppermill Resort Spa Casino. We appreciate your comments, and we are pleased that we were able to provide you with our "Peppermill 4 Diamond Service." We hope to see you again soon.

2/10 Horrible

Michelle

Voyage en couple
Les points forts : Propreté
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Paid a large amount of money for a room and were given a subpar room. We live in Reno and used the Peppermill for our weekend getaway when we can get a babysitter. We were told by valet to park the motorcycle in a yellow slash spot at the end of a parking spot. Did so and woke up to a warning about parking. I can safely say any friends and family that come to town will now be told to use the Atlantis. We will no longer be returning to the Peppermill as well. Very disappointed in this resort
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 21 mai 2024
Good morning, Michelle, thank you for providing your feedback regarding your visit. We apologize for any issues experienced while on property. We have passed along your feedback to the appropriate management to avoid this from happening in the future. Please contact our Service Excellence department if you would like to further discuss your visit.

10/10 Excellent

Sharon Lynne

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Service Excellence le 21 mai 2024
Thank you, Sharon Lynne, for your 5 out of 5-star rating and providing your feedback on your visit. We are glad to hear you enjoyed your stay here at the Peppermill and look forward to having you as our guest again soon.

10/10 Excellent

David

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 21 mai 2024
Thank you, David, for choosing the Peppermill Resort Spa Casino. We appreciate your 5 out of 5-star rating and are glad you enjoyed your visit. We hope to have you as our guest again soon.

6/10 Satisfaisant

Tara, Salinas

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
The coffee machine in the room was broken. The room is very nice, new and clean. We saw someone arrested at the pool yesterday for stealing tips that were left on tables.
Séjour de 1 nuit en mai 2024
Réponse de Bonnie C. le 19 mai 2024
Good afternoon, Tara, we would like to extend our sincerest apologies for not meeting expectations. If you ever have any issues while on property, please feel free to contact our Service Excellence department so we can address your issues for you. It is our hope that we can assist you and you will choose the Peppermill the next time you are in the area.

10/10 Excellent

Kim

Voyage en famille
Les points forts : Infrastructures et conditions de l’hébergement
Wheelchair for my Dad
Séjour de 2 nuits en mai 2024
Réponse de Bonnie C. le 19 mai 2024
Good afternoon, Kim, for choosing the Peppermill Resort Spa Casino and for your 5 out of 5 review. We hope to have you back as our guest soon

6/10 Satisfaisant

Murray

Les points forts : Propreté
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 21 mai 2024
Good morning, Murray, we would like to extend our sincerest apologies for not meeting expectations. If you would like to discuss your concerns about your visit, please feel free to contact our Service Excellence department. It is our hope that we can assist you and you will choose the Peppermill the next time you are in the area.

10/10 Excellent

Lennix

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Top tier
Séjour de 1 nuit en mai 2024
Réponse de Bonnie C. le 26 mai 2024
Hello Lennix, thank you for choosing the Peppermill and for your 5-star rating! We're glad you enjoyed your stay with us. We hope to welcome you back soon.

8/10 Bien

brian

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Was a very nice place. Clean and always enjoy the pool area too.
Séjour de 1 nuit en mai 2024
Réponse de Bonnie C. le 19 mai 2024
Good morning, Brian, for choosing the Peppermill Resort Spa Casino and for your nice comments. We hope to have you back as our guest soon.

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I love the Peppermill. I remember when it was a tiny restaurant. Something about this place is so relaxing and cool. Staff is super nice. Everything you need is downstairs. Spendy, but what isn't now-a-days.
Séjour de 1 nuit en mai 2024
Réponse de Bonnie C. le 19 mai 2024
Good morning, Michael, for choosing the Peppermill Resort Spa Casino and for your nice comments. We hope to have you back as our guest soon.

6/10 Satisfaisant

Barry

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Food is over priced
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 21 mai 2024
Good day, Barry, thank you for providing your comments regarding your visit. Regarding to our pricing, the slight rise in cost of certain items correlates with the rise in cost of goods in the market. We also stay competitive with other resorts and restaurants of our caliber. We are always looking for ways to offer discounts or benefits for our guests through our promotions and card holder benefits to offset this.

10/10 Excellent

Maury, Las Vegas

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Bonnie C. le 18 mai 2024
Thank you, Maury, for choosing the Peppermill Resort Spa Casino and your rating of 5 stars. We hope to have you back as our guest soon.

10/10 Excellent

Ariana

Les points forts : Propreté
Séjour de 2 nuits en mai 2024
Réponse de Bonnie C. le 18 mai 2024
Thank you, Ariana, for choosing the Peppermill Resort Spa Casino and your rating of 5 stars. We hope to have you back as our guest soon.

6/10 Satisfaisant

Kathy

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Bonnie C. le 19 mai 2024
Good morning, Kathy, we would like to extend our sincerest apologies for not meeting expectations. If you would like to discuss your concerns about your visit, please feel free to contact our Service Excellence department. It is our hope that we can assist you and you will choose the Peppermill the next time you are in the area.

10/10 Excellent

Susan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Bonnie C. le 17 mai 2024
Thank you, Susan, for choosing the Peppermill Resort Spa Casino and your rating of 5 stars. We hope to have you back as our guest soon.

10/10 Excellent

ED

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyable from the moment I pulled in . Thank you
Séjour de 2 nuits en mai 2024
Réponse de Service Excellence le 16 mai 2024
Thank you, ED, for choosing the Peppermill Resort Spa Casino and for your rating of 5 out of 5-stars. We hope to have you back as our guest soon.

8/10 Bien

Adrian, Killeen

Séjour de 3 nuits en mai 2024
Réponse de Service Excellence le 16 mai 2024
Good morning, Adrian, thank you for your recent stay at the Peppermill and your 4 out of 5-stars rating. We hope to see you soon.

10/10 Excellent

Andrea

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Bonnie C. le 16 mai 2024
Thank you, Andrea, for choosing the Peppermill Resort Spa Casino and for your rating of 5 out of 5-stars. We hope to have you back as our guest soon.

8/10 Bien

La Vaughn, Elk Grove

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Love the property but the resort fee is expensive.
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 14 mai 2024
Good morning, La Vaughn, thank you for your recent stay at the Peppermill and your 4 out of 5-stars rating. We hope to have you as our guest again soon.

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 15 mai 2024
Thank you, Kevin, for choosing the Peppermill Resort Spa Casino and for your rating of 5 out of 5-stars. We hope to have you back as our guest soon.

10/10 Excellent

Christine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Room was nice and Wendy was fantastic when checking us in.
Séjour de 1 nuit en mai 2024
Réponse de Service Excellence le 14 mai 2024
Thank you, Christine, for your 5 out of 5-star rating and providing your feedback on your visit. We are glad to hear you enjoyed your stay here at the Peppermill and that our Front Desk staff provided our “Peppermill 4 Diamond Service.” We hope to see you again soon.

10/10 Excellent

Lori

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Gorgeous hotel. Big casino. Great food in Biscotti
Séjour de 1 nuit en mai 2024
Réponse de Bonnie C. le 14 mai 2024
Thank you, Lori, for choosing the Peppermill Resort Spa Casino. We appreciate your 5 out of 5-star rating and are glad you enjoyed your visit. We hope to have you as our guest again soon.

10/10 Excellent

Kenneth

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The proximity to the poker room.
Séjour de 4 nuits en mai 2024
Réponse de Bonnie C. le 14 mai 2024
Thank you, Kenneth, for choosing the Peppermill Resort Spa Casino. We appreciate your 5 out of 5-star rating and are glad you enjoyed your visit. We hope to have you as our guest again soon.

10/10 Excellent

Carly

Séjour de 1 nuit en mai 2024
Réponse de Bonnie C. le 15 mai 2024
Good evening, Carly, thank you for your recent stay at the Peppermill and your 5 out of 5 rating. We hope to have you as our guest again soon.