Hall

Avis sur Sandman Hotel & Suites Regina

3 out of 5
Sandman Hotel & Suites Regina
1800 Victoria Ave E, Regina, SK

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 345 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 347 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 153 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 86 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 69 avis sur 1000." "

8,0/10

Propreté

8,4/10

Personnel et service

7,6/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

7,8/10

Écoresponsabilité

Avis

6/10 Satisfaisant

Natacha

Voyage d’affaires
Les points forts : Propreté et personnel et service
Renovations
Séjour de 3 nuits en mai 2024

10/10 Excellent

Noémie

Voyage en famille avec de jeunes enfants, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Hôtel tranquille, belle cour arrière pour nos chiens Lit très confortable Nous avons rester 3 nuits Le personnels était très gentil et prêt à nous aider. April the manager elle était tellement gentille elle nous a fait le suites au même prix que la première journée de notre arriver. Petit point à améliorer serais le wifi il ne fonctionne vraiment pas bien. Thank you 😎😎😎😎
Séjour de 1 nuit en septembre 2022
Réponse de Hanee le 13 sept. 2022
Hi Noémie, thank you for choosing Sandman and leaving us a glowing review. We never get tired of hearing how guests are attended by our team and your review was no exception. We are delighted you enjoyed your stay and look forward to welcoming you again!

6/10 Satisfaisant

France

Séjour de 1 nuit en mai 2022
Réponse de Hanee le 24 mai 2022
Hi France, we appreciate you taking the time to review our property and look forward to the opportunity to have you back

8/10 Bien

Alain

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
bel ambiance bien située
Séjour de 1 nuit en juillet 2021
Réponse de Shara - Guest Services Manager le 14 sept. 2021
Thank you for staying with us and telling us about your stay. Your feedback is important to us and we do hope to have you stay with us again. Have a great day.

10/10 Excellent

Pierre-William

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en mars 2021
Réponse de - Stefan. Y Guest Service Manager le 4 avr. 2021
How wonderful to know you had a great stay with us here at the Sandman Hotel Regina. Thank you for sharing your review here, and we hope to welcome you back another time soon. Until then, continued safe travels.

4/10 Médiocre

Voyageur vérifié

Séjour de 1 nuit en mars 2021
Réponse de - Stefan. Y Guest Service Manager le 14 mars 2021
Thank you for taking the time to post a review of your stay with us here at our hotel. Needless to say, I was concerned to learn that we did not put our best foot forward during your stay and I sincerely apologize for your disappointment. I regret your stay was not what you had hoped it to be, and again I offer you my apologies. We do hope to have the chance to welcome you back another time. Until then, continued safe travels.

10/10 Excellent

Patrick, Drummondville

Voyage d’affaires
Les points forts : Propreté et personnel et service
Le conforts des lits !!! Wow Super propre j ai adore!
Séjour de 1 nuit en janvier 2021
Réponse de Stefan. Y Guest Service Manager le 24 janv. 2021
Bonjour Patrick, Merci d'avoir choisi l'hôtel Sandman Regina et pour votre avis, vos commentaires sont importants pour nous. Nous sommes heureux d'apprendre que vous avez passé un bon séjour et avez apprécié le confort de votre chambre. Il est important pour nous d’offrir la meilleure expérience possible à nos invités, et il est toujours agréable de savoir que notre mission a été remplie. Vous pouvez compter sur nous pour transmettre ces compliments aux personnes concernées! Merci et au plaisir de vous recevoir de nouveau ! Cordialement,

10/10 Excellent

Patrick, L avenir

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wow! Best hotel for the price in Regina! Now going there every trips in town i have !
Séjour de 1 nuit en janvier 2021
Réponse de Stefan. Y Guest Service Manager le 16 janv. 2021
How wonderful to know you had a great stay with us here at the Sandman Hotel Regina. Thank you for sharing you review here, and we hope to welcome you back another time soon. Until then, continued safe travels.

8/10 Bien

Gelson

Voyage d’affaires
Les points forts : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Séjour de 3 nuits en octobre 2019

10/10 Excellent

Denis, Québec

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Bien situé pour les restos et commerces et à quelques minutes du centre-ville. Le déjeuner n’est pas inclus mais un resto Denny’s adjacent à l’hôtel.
Séjour de 1 nuit en septembre 2019

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en août 2019

8/10 Bien

Amanda

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
We stayed just one night. The hotel is undergoing renovations so the front lobby area is all torn up but the front desk area is clean and easy to get to. The staff was friendly. The rooms are clean and tidy. Very modern bathroom. Softest towels ever. Hotel was quiet. Only slight issue was parking. Once we finally got back to the hotel, the parking lot was so full we had to park quite a ways away but not terrible. We were told there was 24 hr room service from Denny’s so when I called to place an order around 11pm, the lady on the phone says they can’t deliver it to our room and we’d have to come down to get it. Again, no big deal for us BUT if a parent had young sleeping kids, and didn’t want to leave them alone, this wouldn’t be convenient for them to use “room service”. Pool is quite small but fine for my boys to do cannonballs. There were no clean towels left, only dirty ones in the basket BUT we didn’t get to the pool till 45 min before it closed so that may be why. Over all, would stay again. Great location to Currie Field.
Séjour de 1 nuit en mai 2024

10/10 Excellent

Sheldon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great stay
Séjour de 1 nuit en mai 2024

2/10 Horrible

Jeremy

Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
Upon check in renovation which is fine go to my room and it’s not a king size bed it’s a queen size so go back to the lobby no one there wait 5 mins finally the front desk guy comes and i say that it’s not the king bed I reserved then he fixes it no problem then we get moved to another room and it’s even smaller a double bed so back down to the lobby he swears up and down it’s a King size and no way so third time is a charm then yes it’s a king size finally! So get to rest a bit then hammering underneath great get to hear that for a couple of hours long story short make sure it’s a king size bed before you settle in and check the bed for bugs I have bug bites from the bed!
Séjour de 2 nuits en mai 2024

10/10 Excellent

Tami

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
This was a great place. It was safe and clean and great staff on hand
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Tami, Thank you so much for your kind words! We're thrilled to hear that you had a great experience during your stay with us.Ensuring the safety and cleanliness of our property is of utmost importance to us, and we're delighted that you felt comfortable and secure during your time here. We take great pride in our staff and are pleased to hear that they made a positive impact on your stay.We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Jason

Les points forts : Propreté et personnel et service
Séjour de 3 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Jason, Thank you so much for your positive feedback! We are delighted to know that you had a pleasant stay with us.Your satisfaction is our top priority, and it's always rewarding to hear that our guests have enjoyed their time here. If there's anything specific you particularly liked or if you have any suggestions for us, we'd love to hear more.We look forward to welcoming you back on your next visit.

8/10 Bien

Nathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
👍
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Nathan, Thank you so much for your positive feedback! We are delighted to know that you had a pleasant stay with us.Your satisfaction is our top priority, and it's always rewarding to hear that our guests have enjoyed their time here. If there's anything specific you particularly liked or if you have any suggestions for us, we'd love to hear more.We look forward to welcoming you back on your next visit.

10/10 Excellent

Natalka

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
This property is under construction. It was convenient that it was attached to a Denny's restaurant. We were in a newly renovated room. The beds were comfortable. There was lots of space i the room.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dearc Natalka, Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us despite the ongoing construction.We're glad you found our location convenient and enjoyed our Denny's restaurant. It's great to know that you appreciated our newly renovated room. Providing a comfortable and enjoyable experience for our guests is always our top priority.We apologize for any inconvenience caused by the construction. Your understanding and patience are greatly appreciated as we work to improve our property.We look forward to welcoming you back in the future for an even more enjoyable stay.

6/10 Satisfaisant

Ryan

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Ryan, Thank you for your feedback. We appreciate you taking the time to share your experience with us.If there are any specific aspects of your stay that you feel could be improved, please feel free to let us know. Your feedback helps us in our continuous efforts to enhance our guests' experience.We hope to have the opportunity to welcome you back in the future.

10/10 Excellent

timothy, Lethbridge

Les points forts : Propreté, personnel et service, équipements
Renovations so a bit cluttered. Kept everyone safe. It was clean. One restaurant closed due to Reno’s. Did not say under renovations on website
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Timothy, Thank you for your positive feedback and for choosing to stay with us during our renovations.We're glad to hear that despite the ongoing renovations, you found our hotel clean and that our team was able to ensure everyone's safety during your stay. Your comfort and well-being are our top priorities, and we're pleased to know we met your expectations in this regard.We apologize for any inconvenience caused by the closure of one of our restaurants. Your feedback is valuable to us, and we'll work on ensuring better communication about renovations and their impact on our amenities in the future.We appreciate your understanding and hope to have the opportunity to welcome you back once our renovations are complete.

10/10 Excellent

cincerlee

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was excellent and I loved the charging stations at every bedside table.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Cincerlee, Thank you so much for your positive feedback! We're thrilled to hear you enjoyed your stay with us and found the room excellent.We're delighted that you appreciated the charging stations at every bedside table. It's our aim to provide modern amenities that enhance our guests' comfort and convenience, and we're glad to know this feature was a hit with you.We hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Lorna

Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Lorna, Thank you so much for your positive feedback! We are delighted to know that you had a pleasant stay with us.Your satisfaction is our top priority, and it's always rewarding to hear that our guests have enjoyed their time here. If there's anything specific you particularly liked or if you have any suggestions for us, we'd love to hear more.We look forward to welcoming you back on your next visit.

10/10 Excellent

Stephanie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Every time we stay at Sandman Regina we have a great experience. Cozy, updated rooms. Staff is always kind and helpful!
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Stephanie, Thank you so much for your kind words! We truly appreciate your loyalty and are thrilled to hear that you consistently have a great experience with us at Sandman Regina.It's wonderful to know that you find our rooms cozy and updated to your liking. Our staff takes pride in delivering excellent service, and we're delighted that they have been kind and helpful during your stay.We look forward to welcoming you back for another fantastic experience.

10/10 Excellent

Perry

Voyage d’affaires
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Was a good stay. I wish the pillows were not so puffy.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Perry,Thank you for your feedback! We're delighted to hear that you had a good stay with us.Your satisfaction is our priority, and we're glad we could meet your expectations. If there's anything specific that made your stay enjoyable or if you have any suggestions for us, please feel free to share.We look forward to welcoming you back soon for another great experience.

10/10 Excellent

David

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Newly renovated.
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear David, Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay in one of our newly renovated rooms.We are committed to providing our guests with a comfortable and modern experience, and we are delighted that you appreciated the updates. Your satisfaction is our top priority, and it's always gratifying to receive such positive feedback.We look forward to welcoming you back on your next visit.

6/10 Satisfaisant

Lisa

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Les points faibles : Propreté
This hotel is under renovations and improvements with be amazing. We had a King suite with separate bedroom which had been renovated which was lovely. Now why I dislikedy room - the bathroom floor was visibly dirty, the carpet barely got a quick vacuum and the sheets on pull out bed were dirty. We had to ask for fresh linens and we changed them out ourselves.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Lisa,Thank you for sharing your feedback regarding your recent stay with us. While we are pleased to hear that you enjoyed the renovated King suite and found it lovely, we are truly sorry for the cleanliness issues you experienced.We sincerely apologize for the oversight with the bathroom floor, carpet, and the pull-out bed linens. This is not the standard of cleanliness we strive to maintain, and we regret that this impacted your stay. Your comments have been shared with our housekeeping team to ensure these issues are addressed immediately and prevented in the future.We appreciate your understanding as we continue our renovations and improvements. Your feedback is invaluable in helping us enhance our guest experience.We hope you will give us another opportunity to provide you with the high standard of service and comfort that we aim for. Thank you once again for your feedback.

8/10 Bien

Devin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Devin, Thank you so much for your positive feedback! We are delighted to know that you had a pleasant stay with us.Your satisfaction is our top priority, and it's always rewarding to hear that our guests have enjoyed their time here. If there's anything specific you particularly liked or if you have any suggestions for us, we'd love to hear more.We look forward to welcoming you back on your next visit.

8/10 Bien

Manpreet Singh

Les points forts : Infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 21 mai 2024
Dear Manpreet Singh, Thank you so much for your positive feedback! We are delighted to know that you had a pleasant stay with us.Your satisfaction is our top priority, and it's always rewarding to hear that our guests have enjoyed their time here. If there's anything specific you particularly liked or if you have any suggestions for us, we'd love to hear more.We look forward to welcoming you back on your next visit.

10/10 Excellent

Howard

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Despite renovations being under way, it was a comfortable stay that was reasonably priced.
Séjour de 2 nuits en mai 2024
Réponse de General Manager le 9 mai 2024
Dear Howard, We're thrilled to hear that you had a comfortable stay with us despite the ongoing renovations! Your satisfaction is our top priority, and we're glad to know that you found our accommodations reasonably priced. Thank you for your understanding during this transitional period. We hope to have the pleasure of hosting you again soon for an even better experience!

8/10 Bien

Cynthia

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Joe

Les points forts : Propreté et personnel et service
Was under construction
Séjour de 1 nuit en mai 2024
Réponse de General Manager le 9 mai 2024
Dear Joe, We're truly sorry to hear about your less-than-perfect experience due to the ongoing renovations. Your comfort is incredibly important to us, and we understand how disruptive construction can be. Please accept our sincerest apologies for any inconvenience caused. We're working diligently to minimize disruptions and improve our facilities for future guests. If there's anything we can do to make it up to you or if you have any further feedback, please don't hesitate to let us know. We value your feedback and hope to have the opportunity to exceed your expectations in the future.

8/10 Bien

Joe

Séjour de 1 nuit en avril 2024

6/10 Satisfaisant

Jolene

Voyage d’affaires
The front portion of my bathroom sink fell off. The main floor is under construction so you have to use the side door at night where there is no parking. The smell from the glue was strong. Staff were kind
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Jolene, Thank you for sharing your recent experience with us. We sincerely apologize for any inconvenience or discomfort you experienced during your stay, particularly concerning the renovations and the glue smell.Please know that your feedback is incredibly valuable to us, and we take your concerns very seriously. We are actively addressing the issues you mentioned with our renovation team to ensure that any ongoing work minimally impacts our guests' comfort. Additionally, we are investigating the source of the glue smell and taking immediate steps to resolve it.We're glad to hear that you found our staff to be nice despite the challenges you faced. Our team works hard to provide excellent service, and it's heartening to know that their efforts are recognized.We truly appreciate your patience and understanding during this time of transition. If there is anything else we can do to make amends or if you have any further feedback to share, please don't hesitate to reach out to us . We hope to have the opportunity to welcome you back for a much-improved experience in the future.

10/10 Excellent

Nina

Voyage avec des animaux de compagnie, Voyage d’affaires, Voyage en couple
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
The room was perfect for us and our pets but there was major work and drilling of rock floor tiles right in the lobby so mega noise. The noise stopped after 8pm but the dust certainly affected everyone. We got a good price. I forgot an item and they are holding it for me. I’d go back to stay minus the building/renovations
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Nina,Thank you so much for taking the time to share your positive feedback with us! We truly appreciate your kind words and are delighted to hear that you enjoyed your recent stay despite the ongoing renovations.At Sandman Hotel & Suites Regina, we understand that renovations can sometimes cause disruptions, and we are grateful for your understanding and patience during this period of transformation. It's fantastic to know that you still had a pleasant experience with us.Your feedback serves as a great encouragement to our team as we work hard to enhance our property and provide even better experiences for our guests. We're thrilled that you were able to enjoy your time with us, and we hope to have the pleasure of welcoming you back in the future to experience our improvements firsthand.If there's anything more we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We're here to ensure you have a wonderful stay with us every time.Thank you once again for your kind words and for choosing to stay with us. We look forward to seeing you again soon!

8/10 Bien

Joey

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 1 mai 2024
Dear Joey,Thank you for taking the time to provide feedback on your recent stay with us. We value all guest input, and your comments help us continually improve our services. If there are any specific areas where we can enhance your experience in the future, please feel free to share them with us.We hope to have the opportunity to welcome you back for an even better stay.

4/10 Médiocre

Susan

Voyage en couple
Les points faibles : Personnel et service
It was being renovated. When checking in i was given the wrong room and after the front desk moved me, it still wasnt the room that i booked. But after the riom switch it still isn't the room i booked. A king bed is what i paid for but still just a queen
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Susan, I want to extend my sincerest apologies for the less-than-satisfactory experience you encountered during your recent stay with us. Your feedback is extremely valuable to us, and I'm truly sorry for the inconvenience caused by the renovation and the mix-up with your room reservation.I completely understand the frustration of not receiving the room type you booked, especially after being moved multiple times. Please know that this is not the level of service we aim to provide, and I assure you that we take your concerns very seriously.I have personally addressed your feedback with our team to ensure that we take the necessary steps to prevent similar situations from happening in the future. Once again, please accept my deepest apologies for the inconvenience and disappointment you experienced during your stay.

6/10 Satisfaisant

DAVID

Séjour de 2 nuits en avril 2024
Réponse de General Manager le 21 mai 2024
Dear David,Thank you so much for your positive feedback! We are delighted to know that you had a pleasant stay with us.Your satisfaction is our top priority, and it's always rewarding to hear that our guests have enjoyed their time here. If there's anything specific you particularly liked or if you have any suggestions for us, we'd love to hear more.We look forward to welcoming you back on your next visit.

10/10 Excellent

Dexton

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only downside was the renovations which are temporary and it’s a long walk to the pool but aside from that great stay really nice room super awesome staff highly recommend
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear Dexton, Thank you so much for your wonderful feedback! We're thrilled to hear that despite the ongoing renovations, our staff was able to ensure your comfort and satisfaction during your stay. Providing exceptional service is always our top priority, and we're delighted that our team went above and beyond to accommodate you.Your kind words mean the world to us, and we truly appreciate your understanding and support during this time of improvement. We can't wait to showcase the final result of our renovations during your next visit!If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon for another great experience!

4/10 Médiocre

Sheldon

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Under Reno. Inexperienced staff. Bed was fine
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear Sheldon, Thank you for sharing your feedback with us. We genuinely apologize for any inconvenience or dissatisfaction you experienced with the shower during your stay. Your comfort and satisfaction are of utmost importance to us, and we regret that we fell short of meeting your expectations in this regard.We take your comments seriously and will certainly look into ways to address the issue you've raised. Your feedback helps us identify areas for improvement, and we appreciate the opportunity to learn and grow from it. We value your patronage and hope to have the opportunity to welcome you back in the future for a much-improved experience.Thank you again for bringing this matter to our attention, and we sincerely apologize for any inconvenience it may have caused you.

8/10 Bien

Karin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything was fine.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 26 avr. 2024
Dear Karin, Thank you so much for your wonderful feedback! We're thrilled to hear that despite the ongoing renovations, our staff was able to ensure your comfort and satisfaction during your stay. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon for another great experience!

10/10 Excellent

Chibuzo

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean room and bathroom with a variety of amenities. Very courteous staff. Lobby needs a facelift (some renovation was ongoing)
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 9 mai 2024
Dear Chibuzo,Thank you for taking the time to leave positive feedback and for your kind words about our staff! We're thrilled to hear that you enjoyed your stay with us. We appreciate your understanding regarding the ongoing renovations in our lobby and apologize for any inconvenience. Rest assured, we're working hard to give our lobby a fresh look to enhance the overall experience for our guests. We hope to welcome you back soon to enjoy our improved facilities!

8/10 Bien

Amy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was nice and updated. Woke up early and didn’t hear noise in the hallway like slamming doors or housekeeping.
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Amy, Dear Sharlene Masson, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay in our newly renovated room. Our team worked diligently to ensure that every aspect of your accommodation met the highest standards, and it's fantastic to know that it met your expectations.We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back soon.

10/10 Excellent

Chibuzo

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The room was clean and as described. The staff were also courteous. Some renovation appeared to be going on but did not impact my stay in any way.
Séjour de 3 nuits en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Chibuzo, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay in our newly renovated room. Our team worked diligently to ensure that every aspect of your accommodation met the highest standards, and it's fantastic to know that it met your expectations. It's wonderful to hear that our team members contributed to making your stay memorable. They'll be thrilled to know that his efforts were appreciated. We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back.

10/10 Excellent

Anita

Voyage en groupe
Les points forts : Propreté et personnel et service
Liked where it is located and staff was very friendly. Didn’t like that we had to walk through the construction on first floor but the crew cleaned as they worked so only inconvenient not terrible
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 16 avr. 2024
Dear Anita, Thank you so much for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay in our newly renovated room. Our team worked diligently to ensure that every aspect of your accommodation met the highest standards, and it's fantastic to know that it met your expectations. It's wonderful to hear that our team members contributed to making your stay memorable. They'll be thrilled to know that his efforts were appreciated. We sincerely appreciate your feedback and hope to have the pleasure of welcoming you back.

10/10 Excellent

Ron D

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Always a great stay
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 10 avr. 2024
Dear Ron D,Thank you so much for your kind words! We're thrilled to hear that you consistently enjoy your stays with us. Providing a comfortable and welcoming experience for our guests is always our top priority, and it's incredibly rewarding to know that we've been able to meet your expectations time and time again.Your continued support means the world to us, and we truly appreciate you taking the time to share your positive experiences. We can't wait to welcome you back for another great stay!

10/10 Excellent

Roger

Voyage en famille, Voyage d’affaires
Les points forts : Propreté et personnel et service
Location to jobsite
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 avr. 2024
Dear Roger, Thank you for taking the time to share your positive feedback with us! We're thrilled to hear that you enjoyed your stay with us. Providing excellent service and ensuring our guests have a memorable experience is our top priority, and we're delighted that we were able to meet your expectations.We truly appreciate your support and hope to have the pleasure of welcoming you back in the future.

6/10 Satisfaisant

xiangchen

Séjour de 1 nuit en avril 2024
Réponse de General Manager le 29 avr. 2024
Dear Xiangchen, Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your input and hope to have the opportunity to exceed your expectations in the future.

6/10 Satisfaisant

Varun

Voyage en groupe, Voyage d’affaires
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
No free breakfast
Séjour de 2 nuits en avril 2024
Réponse de General Manager le 8 avr. 2024
Dear Varun, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you enjoyed your stay with us.While we do not offer complimentary breakfast, we have Denny's restaurant on site, which is open to serve our customers 24 hours a day.Your feedback means a lot to us, and we appreciate your understanding regarding our breakfast offerings. We look forward to welcoming you back for another wonderful stay in the future!

10/10 Excellent

DOREEN

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Accessible to everything..
Séjour de 1 nuit en avril 2024
Réponse de General Manager le 8 avr. 2024
Dear Doreen, Thank you so much for your positive feedback! We're thrilled to hear that you found our location accessible to everywhere you wanted to go. We're glad you had a great experience exploring the area. We'd love to welcome you back for another fantastic stay!

10/10 Excellent

Roger

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rates are good
Séjour de 1 nuit en mars 2024
Réponse de General Manager le 5 avr. 2024
Dear Roger,Thank you for your positive feedback! We appreciate your kind words and are delighted to hear that you enjoyed your stay. If you ever have any suggestions or specific highlights you'd like to share, feel free to let us know. We look forward to welcoming you back in the future.