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Avis sur The Lodge at Eagle Crest Resort

3.5 out of 5
The Lodge at Eagle Crest Resort
1522 Cline Falls Road, Redmond, OR

Avis

7,8

Bien

Note des voyageurs de 10 (Excellent), d’après 386 avis sur 1000." "
Note des voyageurs de 8 (Bien), d’après 276 avis sur 1000." "
Note des voyageurs de 6 (Satisfaisant), d’après 184 avis sur 1000." "
Note des voyageurs de 4 (Médiocre), d’après 116 avis sur 1000." "
Note des voyageurs de 2 (Horrible), d’après 38 avis sur 1000." "

8,0/10

Propreté

8,4/10

Personnel et service

7,8/10

Équipements

7,4/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Anthony James

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mai 2024
Réponse de Jesse at Eagle Crest Resort le 23 mai 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bien

Colton

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great place for family and golfers. Love it and will be back soon
Séjour de 2 nuits en mai 2024
Réponse de Jesse at Eagle Crest Resort le 23 mai 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bien

Donald

Les points forts : Personnel et service
Séjour de 1 nuit en mai 2024
Réponse de Jesse at Eagle Crest Resort le 23 mai 2024
Thank you for your review! We hope to see you again in the future.

4/10 Médiocre

Teresa

Voyage en famille
Les points faibles : Propreté, équipements, infrastructures et conditions de l’hébergement
there was crumbs on the floor and our bathroom sink didn’t drain.
Séjour de 2 nuits en mai 2024
Réponse de Jesse at Eagle Crest Resort le 23 mai 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

10/10 Excellent

Christina

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Very quiet and wonderful staff!
Séjour de 2 nuits en mai 2024
Réponse de Jesse at Eagle Crest Resort le 23 mai 2024
Thank you for your review! We hope to see you again in the future.

4/10 Médiocre

Judy

Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
Séjour de 3 nuits en mai 2024
Réponse de Jesse at Eagle Crest Resort le 23 mai 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

8/10 Bien

Jennifer

Voyage en famille, Voyage avec des animaux de compagnie
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We booked two rooms for a three nights stay. The rooms and common areas were nice and well kept and we enjoyed them. It was frustrating that we requested 1 room with a pet and connecting rooms ahead of time and were told through messaging that the room types we booked did not offer connecting, but that we would be put next to each other. At check-in, we were put in opposite wings not anywhere near each other.
Séjour de 3 nuits en mai 2024
Réponse de Jesse at Eagle Crest Resort le 23 mai 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

4/10 Médiocre

Pamela

Voyage en couple
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
It is old, outdated and many maintenance issues. I moved rooms 3 times in 2 days due to room issues. One issue was no heat. The other had ants that invested our food bag but even before that, the room needed some serious elbow grease, especially shower walls, floor and toilet walls. No hangers, Not one usb charger in room and no smart tv. Just old flat screen with dvds. The only thing good was the golf course and the room upgrade to a suite that they provided which was still outdated but it was much nicer and cleaner. The Lodge location was what I needed and I’d actually return but I’d absolutely upgrade to the suites w a kitchen. I do NOT recommend taking the rooms w 2 queen beds! No matter how cheap! There were others on the same floor that were also upset w the condition of their room.
Séjour de 3 nuits en avril 2024
Réponse de Jesse at Eagle Crest Resort le 23 mai 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy access
Séjour de 2 nuits en mai 2024
Réponse de Jesse at Eagle Crest Resort le 7 mai 2024
Thank you for your review! We hope to see you again in the future.

6/10 Satisfaisant

Heidi

Voyage en famille avec de jeunes enfants
Les points forts : Personnel et service
As other reviews mention- super out of date and lacking in luster. Staff was very friendly at checkin and brought us extra linens for the pullout bed after checkin super quickly. The linens were clean and the surface was clean, but this place could use a deep clean. The shower looked filthy, but could just be water spots. It worked for what we needed it for, but I probably wouldn’t choose to stay here again.
Séjour de 2 nuits en mai 2024
Réponse de Jesse at Eagle Crest Resort le 7 mai 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

10/10 Excellent

Sue

Les points forts : Propreté et personnel et service
Nice location. Aging hotel, but rooms were clean.
Séjour de 1 nuit en mai 2024
Réponse de Jesse at Eagle Crest Resort le 7 mai 2024
Thank you for your review! We hope to see you again in the future.

4/10 Médiocre

Sherry

Voyage en couple
Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Need to do better with making the room more presentable and clean. The comforter had stains on it on top and on the bottom.
Séjour de 3 nuits en avril 2024
Réponse de Jesse at Eagle Crest Resort le 2 mai 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

6/10 Satisfaisant

Erica

Voyage en couple
Les points faibles : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Mooie locatie maar de kamers en badkamer zijn erg verouderd. De bodylotion was muf van geur , erg slechte bedden.
Séjour de 1 nuit en avril 2024
Réponse de Jesse at Eagle Crest Resort le 2 mai 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

10/10 Excellent

NEYDIS

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Clean and spacious room with great view of golf course.
Séjour de 1 nuit en avril 2024
Réponse de Jesse at Eagle Crest Resort le 29 avr. 2024
Thank you for your review! We hope to see you again in the future.

6/10 Satisfaisant

John, Lake Oswego

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
This property is in a Beautiful setting with a lot of natural areas, golf course, and a feeling of calm. The facility could use an update as things are pretty worn.
Séjour de 2 nuits en janvier 2024
Réponse de Jesse at Eagle Crest Resort le 24 avr. 2024
Thank you for your review! We hope to see you again in the future.

4/10 Médiocre

Kelly

Séjour de 1 nuit en avril 2024
Réponse de Jesse at Eagle Crest Resort le 23 mai 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

6/10 Satisfaisant

Austin

Voyage en famille
Les points forts : Personnel et service et équipements
Les points faibles : Infrastructures et conditions de l’hébergement
Parking was horrible since they were repaving. You could park across the street but there was a conference so very limited parking. Also their fire system went down the last night. They didn't notify anyone but put some signs on a few doors but not every door. Property outside of the lodge was well maintained.
Séjour de 3 nuits en avril 2024
Réponse de Jesse at Eagle Crest Resort le 23 avr. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

4/10 Médiocre

Jessica

Les points faibles : Propreté, personnel et service, infrastructures et conditions de l’hébergement
How disappointing. For a lodge. This place could be really nice. The grounds and offerings are great, but the lodge was dirty and cheaply put together. Really… bricks and wood for a book shelf? No water for patrons? No coffee? Who decorated this place. It needs an upgrade. Would not stay here again. The mattresses didn’t even have encasements.
Séjour de 1 nuit en avril 2024
Réponse de Jesse at Eagle Crest Resort le 23 avr. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

10/10 Excellent

Kristen

Voyage d’affaires
Les points forts : Propreté et personnel et service
Helpful staff and nice accommodations.
Séjour de 1 nuit en avril 2024
Réponse de Jesse at Eagle Crest Resort le 17 avr. 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excellent

Cynthia

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The property is very user friendly, not crowded with easy access to pools, sauna, fitness center and hiking paths. I have stayed many times, the staff is very nice and accommodating.
Séjour de 1 nuit en avril 2024
Réponse de Jesse at Eagle Crest Resort le 17 avr. 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bien

Lance

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The hallway looks like the Shining, adding to the effect, one of the outside doors didn't close all the way, creating a moaning whistle. The room was nice and very clean. We had a quiet and pleasant stay. Staff was courteous and the dining options were plentiful and delicious.
Séjour de 1 nuit en avril 2024
Réponse de Jesse at Eagle Crest Resort le 11 avr. 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bien

Rhiannon, Walla Walla

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
Property is dated but clean, and well managed. We were there in the spring and enjoyed our stay. Friendly staff and knowledgeable!
Séjour de 1 nuit en avril 2024
Réponse de Jesse at Eagle Crest Resort le 11 avr. 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excellent

Linda, Mercer Island

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly, helpful staff. Lovely setting. Clean and well maintained property.
Séjour de 1 nuit en avril 2024
Réponse de Jesse at Eagle Crest Resort le 11 avr. 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excellent

Brandon

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Jesse at Eagle Crest Resort le 11 avr. 2024
Thank you for your review! We hope to see you again in the future.

6/10 Satisfaisant

Sydney

Les points forts : Équipements
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Shower was dirty and did not drain properly so you stand in a puddle of dirty water.
Séjour de 2 nuits en mars 2024
Réponse de Jesse at Eagle Crest Resort le 11 avr. 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

4/10 Médiocre

Veronica

Voyage en famille avec de jeunes enfants, Voyage d’affaires
Les points forts : Personnel et service
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Place/rooms Definitely need to be remodeled; outdated room, curtains, lamps , too dark /lack of lighting and not enough outlets, no breakfast
Séjour de 2 nuits en mars 2024
Réponse de Jesse at Eagle Crest Resort le 18 mars 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

10/10 Excellent

Mikel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place great staff. Rooms were nice and clean.
Séjour de 1 nuit en mars 2024
Réponse de Jesse at Eagle Crest Resort le 18 mars 2024
Thank you for your review! We hope to see you again in the future.

4/10 Médiocre

brian

Voyage en couple
Les points forts : Propreté et personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The room was clean, but 55 degrees when we got there at 930 pm. The thermostat kept flashing error. I called the front desk to tell them and was informed that maintenance would be notified. We checked out before anyone showed up. The toilet which was on 12 inches off the floor was at least 30 yeats old (it was a 6 gallon flush) didnt flush. We felt the reason this room was discounted on Expedia was because it was sub par. Overall, the lodge stay was disappointing for our couple get-away. Real bummer since time away is so rare. Id give it a 3 out of 10.
Séjour de 1 nuit en février 2024
Réponse de Jesse at Eagle Crest Resort le 21 févr. 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

4/10 Médiocre

Voyageur vérifié

Voyage en famille
Les points forts : Personnel et service
Les points faibles : Propreté, infrastructures et conditions de l’hébergement, confort de la chambre
Disappointed
This was a disappointment. You always expect slight discrepancies between the online photos and the real thing, but this was ridiculous. No pictures on the walls. No lamp in the sitting room. The curtains were ripped. Furniture stained. Very underwhelmed with Eagle Crest Lodge which is supposed to be a nice place to stay. The staff were wonderful! Too bad the accommodations were not.
Séjour de 3 nuits en février 2024
Réponse de Jesse at Eagle Crest Resort le 21 févr. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback. We are all looking forward to a well-needed remodel in the coming year.

6/10 Satisfaisant

Marcella, The Dalles

Séjour de 2 nuits en février 2024
Réponse de Jesse at Eagle Crest Resort le 21 févr. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

10/10 Excellent

Sally

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Jesse at Eagle Crest Resort le 15 févr. 2024
Thank you for your review! We hope to see you again in the future.

6/10 Satisfaisant

Colleen

Voyage en groupe
Les points forts : Propreté et personnel et service
Séjour de 1 nuit en janvier 2024
Réponse de Jesse at Eagle Crest Resort le 1 févr. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

6/10 Satisfaisant

Donovan

Voyage en couple
This is probably not the ideal place for a romantic getaway!
Séjour de 1 nuit en janvier 2024
Réponse de Jesse at Eagle Crest Resort le 1 févr. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

10/10 Excellent

Tara

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only thing that was a little bit of a bummer was that the "fireplace" didn’t work.
Séjour de 1 nuit en janvier 2024
Réponse de Jesse at Eagle Crest Resort le 1 févr. 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excellent

Vasiliy

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The tennis court was great. Didn't have a microwave in my room.
Séjour de 3 nuits en janvier 2024
Réponse de Jesse at Eagle Crest Resort le 1 févr. 2024
Thank you for your review! We hope to see you again in the future.

6/10 Satisfaisant

Josie

Voyage en couple
Les points forts : Personnel et service
Les points faibles : Infrastructures et conditions de l’hébergement
The room was super outdated. Didnt really look like the photos. The shower had a nasty gross shower head that barley let any water out of it. We were only in our hotel for the night so we didnt wanna complain about anything. The staff was super nice during check in. Just not at all what we expected from photos.
Séjour de 1 nuit en janvier 2024
Réponse de Jesse at Eagle Crest Resort le 8 janv. 2024
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

6/10 Satisfaisant

Voyageur vérifié

Voyage en famille
Les points forts : Propreté
Love this property, but could use some updates
I have always loved this hotel. I love the location, the Christmas light display this time of year, and the vast amount of walking trails around the property. However, it would be nice to see some updates with the rooms in the lodge. Also, attention to items not working in the room would be appreciated. The light on our porch was out and the phone in the room was not working. Just small details that seem to be overlooked the past few times we have stayed.
Séjour de 2 nuits en décembre 2023
Réponse de Jesse at Eagle Crest Resort le 8 janv. 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bien

John

Voyage en famille avec de jeunes enfants, Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yes
Séjour de 1 nuit en décembre 2023
Réponse de Jesse at Eagle Crest Resort le 8 janv. 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excellent

Mandy

Séjour de 2 nuits en décembre 2023
Réponse de Jesse at Eagle Crest Resort le 1 févr. 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bien

Jacob

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fine for a night
Not bad at all, but not great either. Room and lodge needed updating. It was fine for one night.
Séjour de 1 nuit en décembre 2023
Réponse de Jesse at Eagle Crest Resort le 8 janv. 2024
Thank you for your review! We hope to see you again in the future.

8/10 Bien

James

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Got to the hotel very nice they allowed us to check in early. The room was dated. very nice views of the golf course. Took a shower water went everywhere out shower. Head was clogged up. Tile floor though out was sticky. No store to buy drinks, snacks. No breakfast except a the restaurant paid for kid's meal at 8 dollars I purchased a regular breakfast and got 1 extra egg it cost me 6 dollars more than the kids breakfast with 2 strips of bacon hash browns toast was the deal. Have a great day.
Séjour de 6 nuits en décembre 2023
Réponse de Jesse at Eagle Crest Resort le 8 janv. 2024
Thank you for your review! We hope to see you again in the future.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en décembre 2023
Réponse de Jesse at Eagle Crest Resort le 8 janv. 2024
Thank you for your review! We hope to see you again in the future.

2/10 Horrible

Joan

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 4 nuits en novembre 2023
Réponse de Jesse at Eagle Crest Resort le 8 janv. 2024
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

10/10 Excellent

Tina

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Booked for my son for thanksgiving and the staff was great at check in and room nice and clean.
Séjour de 1 nuit en novembre 2023
Réponse de Jesse at Eagle Crest Resort le 30 nov. 2023
Thank you for your review! We hope to see you again in the future.

10/10 Excellent

Karyn

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Great location for rest, recreation and food. Comfortable roomy rooms.
Séjour de 4 nuits en novembre 2023
Réponse de Jesse at Eagle Crest Resort le 28 nov. 2023
Thank you for your review! We hope to see you again in the future.

8/10 Bien

Richie

Voyage en famille
Les points forts : Propreté et personnel et service
This resort wouldn’t seem to be outdated from the outside. The golf resort and surrounding landscape are a very eastern Oregon/Sunriver vibe but inside is another story. It feels like the lodge portion hasn’t been updated since maybe the 80s or 90s which would be fine if things looked consistently outdated and not patch worked just to keep functioning. As an example, our bathroom fan sounded like a car engine when tuned on and there were two surge protectors so that you don’t notice the limited outlets in the room. It was overall a comfortable experience and the price was great but the hotel could use a major upgrade.
Réponse de Jesse at Eagle Crest Resort le 28 nov. 2023
Thank you for your review. We are sorry the room wasn't up to your expectations, but we appreciate your feedback.

2/10 Horrible

Micheal

Les points faibles : Propreté et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en novembre 2023
Réponse de Jesse at Eagle Crest Resort le 28 nov. 2023
Thank you for your review. We are sorry this stay wasn't up to your expectations, but we appreciate your feedback.

10/10 Excellent

Matrika

Voyage en famille, Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
I thought it was a great touch to have drive through Christmas lights during the season. I wish there was an indoor hot tub.
Séjour de 1 nuit en novembre 2023
Réponse de Jesse at Eagle Crest Resort le 28 nov. 2023
Thank you for your review! We hope to see you again in the future.

10/10 Excellent

Kelli

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Short stay but always great
We have stayed here multiple times and always have a great experience. The rooms are clean, nice size and quiet. We enjoy walking the area and visiting the lounge a short distance by foot from the lodge.
Séjour de 1 nuit en novembre 2023
Réponse de Jesse at Eagle Crest Resort le 20 nov. 2023
Thank you for your review! We hope to see you again in the future.

10/10 Excellent

Candace

Séjour de 1 nuit en novembre 2023
Réponse de Jesse at Eagle Crest Resort le 20 nov. 2023
Thank you for your review! We hope to see you again in the future.