Profitant d'une belle situation dans le centre de Redmond, cet hĂŽtel se trouve Ă moins de 15 minutes de marche de Parc des expositions Deschutes County Fair & Expo Center et Hooker Creek Events Center (salle omnisports). Ăgalement Ă 2 km de distance : Club de golf Juniper et Zone de loisir des grottes Redmond.
The checkin was fast and the person who was there was very friendly.
The room with double beds was nice and big enough. Beds were ok. The air conditionning was basic but it was working.
There was a refrigarator and microwave in the room.
The towels is the room were soft and clean it was nice.
We were on the highway side but it was not too noisy for once.
The pool was very nice for this level of hotel. It was clean and bigger than other motels. In addition the spa was clean and hot and it was working. In addition there was a lot of clean towels.
Only point: the complimentaty breakfast was under usual Super 8 level.
But we had a great stay there.
When we arrived the check in staff were nice. The property parking had people hanging out in lawn chairs drinking, we brushed it off and went to find our room. We got to our room and instantly smelt urine and mildew type of smell, but thought maybe it was because the AC was not on. We turned the AC on, which also smelt pretty strong of mildew but tried to make the best of it as it was a later check in and we had our anniversary close to the hotel the next day. We barely made it through the night between all of the outdoor activity happening in the parking lot (which I understand the hotel canât control), both my husband and I were extremely congested and coughing and the smell of urine/mildew only got worse. We kept all our bags on a high table and decided when we woke up in the morning we couldnât stay another night (our anny night) and asked to check out a day early to just drive home. We explained the conditions as to why we couldnât do another night and the front desk said they had to wait for a manager to arrive to approve a refund for us checking out early, so we went on a walk after packing up our car and returned to find out the manager wasnât coming in that day, so she said she personally could approve us getting a refund for the second night. We contacted Expedia about the situation and theyâve been nothing but amazing trying to get us a refund, but now the manager at the hotel is saying they wonât refund our second night. So beyond frustrating!
The staff is the most friendliest, helpful and answer any questions I had. Also, very much enjoy the breakfast that was included with our stay. Calm and quiet. Not far from Bend or Sisters .
The room was clean. Beds were comfortable. The front desk staff that checked us in was great. We asked for an extra towel and we had to come down to grab it. The location seemed safe. Right near the airport as well as only 2 min drive from the lava tube caves. Breakfast in the morning was just prepackaged bagels, yogurt, hard boiled eggs, cereal and a make your own pancake station. Decent breakfast.
The staff are very welcoming. Check-in was fast. Morning staff gave us breakfast bag to go because we left early morning. The shuttle driver was promptly on time for pickup and helpful. The room was clean. Only one small problem: the room was slightly cold, so I tried to turn on the heater. But the air came out of the heater smell like urine. There was dry residue on the heater surface. I turned off the heater and opened the window to air out the small.
The room is dirtyâŠcarpet has stains, walls are dirty, itâs the kinda place Iâd sleep with my clothes on and pray for the best. Iâm really disappointed as the reviews showed a higher rate than I wouldâve given this property
It was close to the event that we were attending. Price was reasonable. All handicap spaces were full, but your manager moved her car so we could be closer to the entrance. She was very accommodating to our needs it was very much appreciated. Thank you!