Room we reserved was not clean upon entering. Went back down to desk, waited 1/2 hour, went back up, room still not clean. Given a different room, that was not accessible, got up to 2nd floor, key not working. Bed too high for a disabled person to get on and not sure why the accessible room is last room down the hall on the 2nd floor. Very hot in the halls, not easy to navigate a wheel chair on carpet and with narrow hall leading to elevator. Not impressed, should have been offered a rate reduction for all we went through.
