Avis sur Caruso, A Belmond Hotel, Amalfi Coast
Caruso, A Belmond Hotel, Amalfi Coast
Piazza San Giovanni Del Toro 2, Ravello
Avis
10
Exceptionnel
10/10
Propreté
10/10
Personnel et service
10/10
Équipements
9,8/10
Infrastructures et conditions de l’hébergement
9,8/10
Écoresponsabilité
Avis
8 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2021
Réponse de Alfonso Pacifico le 25 oct. 2022
Dear Clara, Thank you for taking the time to share your feedback with us. I am delighted to read that we managed to create a truly memorable stay.Kind regards
10/10 Excellent
Yung-Lung
Voyage en groupe
11 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yung-Lung
Séjour de 2 nuits en avril 2024
Réponse de Iolanda Mansi le 13 mai 2024
Dear Yung Lung,Buongiorno from Caruso.What could I add more to your warm review to properly measure up to the tone of your enthusiastic words?You truly left me speechless and no compliments are enough to thank you.I am more than delighted to learn that you enjoyed so many aspects of your stay and that my Team was the trump card of it. Following up on your missed boating tour, I consider this the perfect reason to return to Caruso and be mesmerized again by its magical spell.A prestoKind regardsIolanda
10/10 Excellent
Irena
Voyage en famille
4 mai 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Irena
Séjour de 2 nuits en mai 2024
Réponse de Iolanda Mansi le 13 mai 2024
Thank you for your kind feedback. We look forward to welcoming you back here soon.Kind regards
10/10 Excellent
Linda, Signal hill
20 avr. 2024
Linda
Séjour de 4 nuits en avril 2024
Réponse de Iolanda Mansi le 10 mai 2024
Thank you for your rating. We look forward to welcoming back to Caruso. Kind regards.Iolanda
10/10 Excellent
Jie
18 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Jie
Séjour de 2 nuits en avril 2024
Réponse de Iolanda le 13 mai 2024
Thank you for your kind feedback. We look forward to welcoming you back here soon.Kind regards
10/10 Excellent
Lisa
15 avr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Lisa
Séjour de 2 nuits en avril 2024
Réponse de Iolanda Mansi le 13 mai 2024
Thank you for your kind feedback. We look forward to welcoming you back here soon.Kind regards
10/10 Excellent
Ana
Voyage en couple
13 avr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Ana
Séjour de 5 nuits en avril 2024
Réponse de Iolanda Mansi, Hotel Manager le 13 avr. 2024
Dear Ana,Buon pomeriggio from Caruso.What an incredible joy and pride to read your detailed, enthusiastic, and warm review. You left me speechless and although I would add lots of things to properly thank you, I believe I can't compare with your depth anyway.Grazie for addressing us with something so precious and for describing Caruso with the same love we feel every time a guest asks what this property means for each one of us.We know we are blessed in working in such a place and, for this reason, our eyes shine thinking of a guest who experienced the same emotions. Furthermore, we wish to be worthy of Caruso and for this reason, we don't spare any effort in rendering the time of our guests the most pleasant and memorable and I am more than delighted to learn that we succeeded with you.I hope, from now on, you will consider Caruso your home away from home and the perfect spot on the Amalfi Coast where to go back to when you feel you are missing so much its red sunsets from Loggiato, the peace at the Infinity Pool or the smile of my Team as you enter our lemon scented lobby and start your dive into magic.
10/10 Excellent
Richard
26 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Heaven on earth
Richard
Séjour de 2 nuits en septembre 2023
10/10 Excellent
Humaira
19 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Humaira
Séjour de 2 nuits en septembre 2023
10/10 Excellent
Alejandro
16 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Alejandro
Séjour de 1 nuit en septembre 2023
10/10 Excellent
William, Colleyville
28 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 6 nuits en juillet 2023
10/10 Excellent
AKOP, Northridge
23 juin 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
AKOP
Séjour de 5 nuits en juin 2023
10/10 Excellent
Heath
Voyage en couple
18 mai 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Heath
Séjour de 1 nuit en mai 2023
Réponse de Alfonso Pacifico,Managing Director le 28 mai 2023
Dear Heath,Buongiorno from Caruso.Please, allow me to thank you from the bottom of my heart for your lovely review, moreover for sharing with us your appreciation.I am delighted to learn that you enjoyed so many aspects of your stay and that the talent and care of my Team measured up with the unparalleled views we are surrounded by.We can't wait for your return and please, rest assured, that we won't spare any effort in making your next experience as remarkable as the previous one or even more. A prestoKind regardsAlfonso PacificoManaging DirectorDirector of Special Projects, Belmond
10/10 Excellent
adriano
14 avr. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
adriano
Séjour de 1 nuit en avril 2023
Réponse de Alfonso Pacifico le 17 avr. 2023
Dear AdrianoThank you for your kind feedback. We look forwarr to welcoming you back to Caruso in the nearest future.Kind regardsAlfonso PacificoManaging DirectorDirector of Special Projects, Belmond
8/10 Bien
Voyageur vérifié
Voyage en famille
10 avr. 2023
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en avril 2023
Réponse de Alfonso Pacifico le 17 avr. 2023
Dear User from the United States, Greetings from Caruso and Ravello.First and foremost, please allow me to thank you for your review and for sharing it with us although I am aggrieved to learn that your experience with us was not exactly what we aim for and what we hope for our guests.While I am delighted to read that you enjoyed the driver's attention and courtesy, I must admit I am deeply sorry for your experience with the room and with the breakfast. Therefore, I will personally oversee the reasons for this lack of service and I will address the problem in the right direction, therefore once again, thank you for your precious feedback which gives us an opportunity to reflect and improve in this aspect.We hope we will have the chance to welcome you here again and to restore your faith in Caruso and in our service: please rest assured we won’t spare any effort to turn your last stay and memories into something perfect and absolutely magical.Kind regardsAlfonso PacificoManaging DirectorDirector of Special Projects, Belmond
10/10 Excellent
Lucy, Toronto
23 juil. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lucy
Séjour de 1 nuit en juillet 2022
Réponse de Alfonso Pacifico - General Manager le 26 juil. 2022
Dear Lucy,
Greetings from Caruso and from Ravello.
What a pleasure starting my day with your lovely review, you just gave me an incredible injection of enthusiasm, therefore, I would like to thank you for the time you took to write your valuable feedback chronicling in detail your stay, moreover for sharing it with the Expedia community.
I am delighted to hear that you enjoyed your overall experience and that the quiet " Buen Retiro" of Ravello made you fall in love.
I believe we are very blessed to work in such a special place surrounded by an unparalleled landscape.
Regarding my staff, thank you from the bottom of my heart for your appreciation, I am so proud of them, they are really devoted to this property and to our guests and their passion and attentiveness are an added value.
I look forward to welcoming you back here soon again: we will be thrilled to share with you a brand new, amazing stay and to be worthy of your wonderful words again.
Kind regards
Alfonso Pacifico
General Manager
10/10 Excellent
Carrie
11 juil. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Carrie
Séjour de 1 nuit en avril 2022
Réponse de Alfonso Pacifico - General Manager le 26 juil. 2022
Dear Carrie,
Thank you for taking the time to share your amazing feedback with us.
We really look forward to welcoming you back to Caruso in the near future
Kind regards
10/10 Excellent
Marshall
Voyage en couple
20 mai 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marshall
Séjour de 2 nuits en mai 2022
Réponse de Alfonso Pacifico - General Manager le 17 juin 2022
Dear Ms Marshall
Thank you for taking the time to share your very kind feedback with us. We are very pleased to learn that all of your time with us has been memorable.
We really look forward to welcoming you back here soon,
Kind regards
10/10 Excellent
Alonso Pascual
Voyage en couple
23 avr. 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Alonso Pascual
Séjour de 3 nuits en avril 2022
Réponse de Alfonso Pacifico General Manager le 26 avr. 2022
Dear Mr. Alonso,
Greetings from Caruso and from Ravello!
I trust my email finds you well.
First and foremost, please allow me to thank you for your warm and lovely appreciation: we consider each Guest a special one deserving the most of our passion, care and commitment.
Regarding your first day dinner, I do apologize we did not succeed in meeting your expectations.
We will take your precious feedback as a good suggestion for improving and doing better next time.
We hope to welcome you back here soon and to share with you many more memorable moments in our hidden treasure.
Kind regards
10/10 Excellent
adriano
16 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
adriano
Séjour de 1 nuit en avril 2022
Réponse de Alfonso Pacifico le 19 avr. 2022
Gentile Adriano,
la ringraziamo per il suo cortese feedback. Siamo felici che il suo soggiorno al Caruso, sia stato di suo gradimento.
A presto,
Alfonso Pacifico
General Manager
10/10 Excellent
Voyageur vérifié
14 avr. 2022
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en avril 2022
Réponse de Alfonso Pacifico le 19 avr. 2022
Dear Anonymous,
Buonasera from Caruso.
I wanted to thank you on behalf of the entire team for your kind rating and appeciation.
We really wish to be able to welcoming you back to Caruso soon.
Kind regards,
Alfonso Pacifico
General Manager
10/10 Excellent
NICOLAS, PACIFIC PALISADES
22 janv. 2022
NICOLAS
Séjour de 3 nuits en octobre 2021
10/10 Excellent
JM
Voyage en famille
7 nov. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Five Stars isnt enough ✨
JM
Séjour de 2 nuits en octobre 2021
Réponse de Alfonso Pacifico General Manager le 9 nov. 2021
Dear JM,
First of all, we would like to thank you for taking your precious time to share your feedback on your recent stay at the Caruso.
We are happy to know that your experience with us meets your expectations and that you appreciated the efficiency and professionalism of our service that undoubtedly sets us apart.
In particular, we are glad to know that you especially appreciated your room upgrade and our food proposal, we accurately selected the local products and high-quality ingredients, to guarantee the excellence of our terroir tradition together with a big variety in the selection.
We look forward to welcoming you back and we remain at your disposal should you require any further assistance.
Best Regards,
10/10 Excellent
Arman
Voyage en groupe
2 nov. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Arman
Séjour de 1 nuit en octobre 2021
Réponse de Alfonso Pacifico - General Manager le 3 nov. 2021
Dear Arman,
First and foremost, we thank you for taking your precious time to share your feedback on your recent stay at the Caruso, a Belmond Hotel Caruso.
It's a pleasure to know that every aspect of your stay with us met your expectations and that we managed to convey the efficiency and professionalism of our service for which we deepen all our effort to make our guests stay memorable.
My staff is always attentive to every single detail and individual needs with a natural and genuine attitude to create the authentic experience that sets us apart.
I will happily share your comment with the rest of my team and I look forward to welcoming you back to Ravello to create new memories
Best regards
10/10 Excellent
Scott
19 oct. 2021
Scott
Séjour de 10 nuits en octobre 2021
Réponse de Alfonso Pacifico - General Manager le 3 nov. 2021
Dear Scott,
First and foremost, we thank you for taking your precious time to share your feedback on your recent stay at the Caruso, a Belmond Hotel Caruso.
It's a pleasure to know that every aspect of your stay with us met your expectations and that we managed to convey the efficiency and professionalism of our service for which we deepen all our effort to make our guests stay memorable.
My staff is always attentive to every single detail and individual needs with a natural and genuine attitude to create the authentic experience that sets us apart.
I will happily share your comment with the rest of my team and I look forward to welcoming you back to Ravello to create new memories
Best regards
10/10 Excellent
Andrew
Voyage en couple
14 oct. 2021
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrew
Séjour de 3 nuits en octobre 2021
Réponse de Alfonso Pacifico le 14 oct. 2021
Dear Traveler581164
Thank you for taking the time to share your feedback with us.
I am delighted to read that we managed to create a truly memorable stay, It gives me great pleasure to read that you enjoyed everything about your stay, from the food to the rooms and particularly the guest experience.
Indeed we take great pride in providing the ultimate guest experience and I am delighted that this exceeded your expectations and that you would choose to return to the Caruso, a Belmond Hotel.
Rest assured I will share your comments with the team and in the meantime, we look forward to welcoming you in the near future.
Kind regards
10/10 Excellent
Fredrik
16 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fredrik
Séjour de 2 nuits en août 2021
Réponse de General Manager - Alfonso Pacifico le 14 oct. 2021
Dear Fredrik
Thank you for taking the time to share your feedback with us.
I am delighted to read that we managed to create a truly memorable stay, It gives me great pleasure to read that you enjoyed everything about your stay, from the food to the rooms and particularly the guest experience.
Indeed we take great pride in providing the ultimate guest experience and I am delighted that this exceeded your expectations and that you would choose to return to the Caruso, a Belmond Hotel.
Rest assured I will share your comments with the team and in the meantime, we look forward to welcoming you in the near future.
Kind regards
10/10 Excellent
Clara
9 août 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Absolutely incredible experience
Clara
Séjour de 3 nuits en août 2021
Réponse de Alfonso Pacifico General Manager le 12 août 2021
Dear Clara,
Thank you for taking the time to share your feedback with us. I am delighted to read that we managed to create a truly memorable stay, it gives me great pleasure to read that you thoroughly enjoyed everything about your stay. Indeed we take great pride in providing the ultimate guest experience and I am delighted that this exceeded your expectations and that you would choose to return to the Caruso, a Belmond Hotel. Rest assured I will share your comments with the team and in the meantime, we look forward to welcoming you in the near future.
Kind regards
6/10 Satisfaisant
Voyageur vérifié
3 août 2021
Les points forts : Propreté et confort de la chambre
Les points faibles : Personnel et service
Voyageur vérifié
Séjour de 7 nuits en juillet 2021
Réponse de Alfonso Pacifico le 25 oct. 2022
Dear Andrea, First and foremost, we thank you for taking your precious time to share your feedback on your recent stay at the Caruso, a Belmond Hotel Caruso. Kindly let us know if you wish to tell us more on your experience.Kind regards
10/10 Excellent
ANDREA
27 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel property and service!
ANDREA
Séjour de 1 nuit en juillet 2021
Réponse de Alfonso Pacifico, General Manager le 29 juil. 2021
Dear Andrea,
First and foremost, we thank you for taking your precious time to share your feedback on your recent stay at the Caruso, a Belmond Hotel Caruso.
It's a pleasure to know that every aspect of your stay with us meets your expectations and that we managed to convey the efficiency and professionalism of our service for which we deepen all our effort to make our guests stay memorable.
My staff is always attentive to every single detail and individual needs with a natural and genuine attitude to create the authentic experience that sets us apart.
I will happily share your comment with the rest of my team and I look forward to welcoming you back to Ravello to create new memories.
Kind regards
Alfonso Pacifico
General Manager
8/10 Bien
Anthony
24 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing hotel and grounds-
Anthony
Séjour de 2 nuits en juillet 2021
Réponse de Alfonso Pacifico - General Manager le 26 juil. 2021
Dear Anthony
First of all, we would like to thank you for taking your precious time to share your feedback on your recent stay at the Caruso, a Belmond Hotel.
We are happy to know that you enjoyed your experience with us and that you appreciated our property and the efficiency and professionalism of our team members.
Needless to say that the genuine attitude and the authenticity of my staff is the added value to the high standard of service and a dream location like ours.
On the other hand, I am sorry to learn that the room we upgraded was not to your liking and that this inconvenience did not allow you to live an exhaustive stay with us. We try to give our welcome guests the best solutions to guarantee a placed stay and we regret that our kind gesture did not help to make your vacation as memorable.
Your opinion is very important for us and we will consider your very appreciated suggestions, to improve and innovate. It will be my pleasure to share your comments with the rest of the team here, and we all look forward to welcoming you back very soon in the next future.
Kind Regards
Alfonso Pacifico
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
22 juil. 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 3 nuits en juillet 2021
Réponse de Alfonso Pacifico - General Manager le 26 juil. 2021
Dear Anonymous,
Thank you for taking the time to share your feedback with us. I am delighted to read that we managed to create a truly memorable stay, it gives me great pleasure to read that you thoroughly enjoyed everything about your stay, from the room to the guest experience and particularly the food. Indeed we take great pride in providing the ultimate guest experience and I am delighted that this exceeded your expectations and that you would choose to return to a Belmond property. Rest assured I will share your comments with the team and in the meantime, we look forward to welcoming you in the near future.
Kind Regards
Alfonso Pacifico
General Manager
10/10 Excellent
Voyageur vérifié
7 juin 2021
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Impeccable!
Voyageur vérifié
Séjour de 1 nuit en mai 2021
Réponse de Alfonso Pacifico le 8 juin 2021
Dear Sirs,
First of all, we would like to thank you for taking your precious time to share your feedback on your recent experience with us at the Caruso, a Belmond Hotel.
We are happy to know that we have been able to meet your expectations and in particular that we managed to convey the efficiency of our service for which we deepen all our effort to make our guests stay memorable.
In particular we are happy to know that you appreciated our food proposal that is accurated selected using only the excellence of the local products.
We look forward to welcoming you back soon and we remain
Best regards,
Alfonso Pacifico
General Manager
10/10 Excellent
Gerrard
15 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Honeymoon at Belmond Carusi
Gerrard
Séjour de 2 nuits en octobre 2020
Réponse de Alfonso Pacifico, General Manager le 15 oct. 2020
Dear Mr. Gerrard,
First of all, we would like to thank you for taking your precious time to share your feedback on your recent stay at the Belmond Hotel Caruso.
We are happy to know that your experience with us meets your expectations and in particular that we managed to convey the efficiency and professionalism of our service for which we deepen all our effort to make our guests stay memorable.
It'is undoubted that the added value to the high standard of service and a dream location like ours, is our staff that I consider our six-star and of which I am proud of.
We are glad to know that you especially enjoined our food and beverage proposal and that you appreciated the quality and the variety of all the products that we accurately selected.
Furthermore, it is a pleasure to read that you loved our Infinity pool and that our complimentary boat tour experienced was also a good occasion to discover the highlights of the coast.
It will be my pleasure to share your comments with the rest of the team here and we all look forward to welcoming you back very soon in the next future
Best Regards,
10/10 Excellent
Voyageur vérifié
Voyage en famille
11 oct. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 3 nuits en septembre 2020
Réponse de Alfonso Pacifico General Manager le 3 nov. 2020
Dear Anonymous, We thank you for taking your precious time to leave your feedback about your recent stay at the Belmond Hotel Caruso. We look forward to welcoming you back in the next future and we remain our best regards.
10/10 Excellent
Johan
15 sept. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfection
Johan
Séjour de 2 nuits en septembre 2020
Réponse de Alfonso Pacifico le 22 sept. 2020
Dear Johan,
Thank you so much for taking the time to share your kind feedback with us.
We are so pleased to hear your lovely words of appreciation and glad to learn our offer and staff service exceeded your expectations.
We look forward to welcoming back in the nearest future,
best regards,
10/10 Excellent
Holly, London
Voyage en couple
4 sept. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Holly
Séjour de 5 nuits en août 2020
Réponse de Alfonso Pacifico le 4 sept. 2020
Dear Holly,
First of all, we would like to thank you for taking your precious time to share your feedback with us.
We thank you for your kind words and we are very glad to know that your experience with us meets your expectations for the beautiful location and especially for our great and professional staff of which I am very proud.
I look forward to welcoming you back in the next future adn I remain my Best Regards
10/10 Excellent
Lefiola
12 août 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Amazing
Lefiola
Séjour de 3 nuits en août 2020
10/10 Excellent
Voyageur vérifié
30 juil. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excellent Service & Exceptional Property
Voyageur vérifié
Séjour de 2 nuits en juillet 2020
Réponse de Alfonso Pacifico le 1 août 2020
Thank you for your kind feedback. We are really glad you enjoyed your stay with us.
Best regards,
Iolanda
10/10 Excellent
Florina, Dublin
10 juil. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Florina
Séjour de 1 nuit en juillet 2020
Réponse de Alfonso Pacifico le 11 juil. 2020
Dear Florina,
Buongiorno from Belmond Hotel Caruso.
Thank you so much for your nice words. We are really pleased you enjoyed your stay with us.
Looking forward to welcoming you here in the nearest future,
Iolanda
10/10 Excellent
Alex
3 oct. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alex
Séjour de 1 nuit en septembre 2019
Réponse de AP le 4 oct. 2019
Thank you very much for sharing your rating!
10/10 Excellent
Voyageur vérifié
24 sept. 2019
Les points forts : Propreté et personnel et service
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
Réponse de AP le 25 sept. 2019
Dear Sir or Madam,
Thank you very much for your fantastic comment.
We are very happy to hear that you appreciated our staff and views and do hope to welcome you back soon to Belmond hotel Caruso.
Kind regards
Alfonso Pacifico
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
19 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en septembre 2019
Réponse de AP le 20 sept. 2019
Dear Sir or Madam,
Thank you so much for sharing your beautiful review.
It's a great pleasure to discover that you had such an outstanding experience at Belmond Hotel Caruso and that you appreciated not only the hotel ambience but also our expectional food and service.
We do hope to welcome you back soon.
Warm regards from Ravello
Alfonso Pacifico
General Manager
10/10 Excellent
Voyageur vérifié
Voyage en couple
13 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 2 nuits en septembre 2019
Réponse de AP le 13 sept. 2019
Dear Sir or Madam,
thank you so much for sharing your fantastic review.
It makes us very happy that you had such a beautiful stay at Belmond Hotel Caruso and look forward to welcoming you back soon.
Kind regards
Alfonso Pacifico
Hotel Manager
10/10 Excellent
JB
21 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
JB
Séjour de 2 nuits en août 2019
Réponse de AP le 22 août 2019
Thank you very much for sharing your rating!
10/10 Excellent
Kirstine
11 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Kirstine
Séjour de 3 nuits en août 2019
Réponse de AP le 12 août 2019
Thank you very much for sharing your rating!
10/10 Excellent
Elisabetta
10 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Esperienza paradisiaca
Elisabetta
Séjour de 2 nuits en août 2019
Réponse de AP le 12 août 2019
Gentile Sig.ra Elisabetta,
La ringrazio per aver dedicato il suo tempo prezioso a condividere la sua meravigliosa recensione.
Sono molto lieto di apprendere che Lei abbia avuto un'esperienza indimenticabile al Belmond Hotel Caruso e che abbia apprezzato la gentilezza di tutto lo staff, in particolare di Gabriele della reception.
Spero di poterla accogliere presto nuovamente tra di noi.
Cordiali saluti
Alfonso Pacifico
Hotel Manager
10/10 Excellent
Alanna
7 août 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alanna
Séjour de 5 nuits en août 2019
Réponse de AP le 12 août 2019
Thank your for sharing your rating!
10/10 Excellent
Voyageur vérifié
13 juin 2019
Voyageur vérifié
Séjour de 3 nuits en juin 2019
Réponse de AP le 17 juin 2019
Thank you very much for sharing your rating!
10/10 Excellent
Voyageur vérifié
27 mai 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 1 nuit en mai 2019
Réponse de AP le 29 mai 2019
Dear Sir/Madam,
Thank you for sharing your review.
We look forward to welcoming you back soon to Belmond Hotel Caruso.
Kind regards
Alfonso Pacifico
Hotel Manager