Avis
9,4
Exceptionnel
9,4/10
Propreté
9,6/10
Personnel et service
9,6/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
10/10
Écoresponsabilité
Avis
2 juil. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en juin 2019
Réponse de Ross Holmes, Director le 2 juil. 2019
Kia orana Martine
Many thanks for staying with us and for your review.
We hope that you can return to enjoy our new cafe and spa.
8/10 Bien
Theo
15 mai 2024
Les points forts : Propreté
Theo
Séjour de 7 nuits en mai 2024
Réponse de Ross Holmes. Director le 15 mai 2024
Kiia orana TheoThank you so much for your review and for sharing your feedback with us. At Kia Orana Villas, we are dedicated to providing the best possible service to each and every guest. Thank you for choosing Kia Orana Villas We look forward to welcoming you back in the future.Kia manuia from the Kia Orana Villas team.
10/10 Excellent
Judy
20 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Judy
Séjour de 8 nuits en avril 2024
Réponse de Ross Holmes. Director le 22 avr. 2024
Kia orana JudyThank you for your review and for sharing your positive experience at Kia Orana Villas. We're thrilled to hear that you had a great time during your stay with us.Our team takes pride in their work and is dedicated to providing exceptional service to our guests. Your kind words will be shared with them, and they will be delighted to know that their efforts have made a positive impact on your stay.Thank you once again for choosing Kia Orana Villas. We look forward to welcoming you back in the future.Kia manuia from the Kia Orana Villas team.
10/10 Excellent
Mary
Voyage en couple
11 avr. 2024
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Mary
Séjour de 5 nuits en avril 2024
Réponse de Ross Holmes. Director le 22 avr. 2024
Kia orana MaryThank you for your kind review and for sharing your feedback with us. We are truly grateful for guests like you who take the time to provide their thoughts.At Kia Orana Villas, it is our pleasure to ensure that every guest has a wonderful experience. Your satisfaction is our top priority, and we are thrilled to have met your expectations.Thank you once again for choosing Kia Orana Villas. We look forward to welcoming you back in the future.Kia manuia from the Kia Orana Villas team.
10/10 Excellent
Susan
22 févr. 2024
Les points forts : Propreté
Susan
Séjour de 4 nuits en février 2024
6/10 Satisfaisant
Tania Anne
29 janv. 2024
Tania Anne
Séjour de 7 nuits en janvier 2024
Réponse de Ross Holmes. Director le 22 avr. 2024
Kia orana Tania AnneThank you for taking the time to post your review. Your feedback is important to us, and we greatly appreciate hearing from our guests to ensure that we are providing an excellent experience.We are truly sorry that we did not meet your expectations. We would welcome the opportunity to discuss any issues that you had and find a resolution that will address your concerns. We hope that you will give us another opportunity to earn your business and provide you with the exceptional stay that you deserve.Kia manuia from the Kia Orana Villas team.
10/10 Excellent
Elizabeth
Voyage en famille
18 janv. 2024
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Elizabeth
Séjour de 8 nuits en janvier 2024
Réponse de Ross Holmes. Director le 15 févr. 2024
Kia Orana ElizabethThank you so much for your wonderful review! We are thrilled to hear that you had a fantastic time during your stay at Kia Orana Villas.We truly appreciate your kind words. Our team works hard to ensure that every guest has a memorable and enjoyable stay.Thank you once again for your kind words and for choosing Kia Orana Villas. We look forward to hosting you again and providing you with another exceptional experience.Kia manuia from the Kia Orana Villas team.
10/10 Excellent
Len
Voyage en famille
8 janv. 2024
Les points forts : Propreté et confort de la chambre
Len
Séjour de 9 nuits en décembre 2023
Réponse de Ross Holmes. Director le 15 févr. 2024
Kia orana LeonThank you for taking the time to share your feedback about our service at Kia Orana Villas. Thank you for choosing Kia Orana Villas. We appreciate your feedback and look forward to welcoming you back in the future.Kia manuia from the Kia Orana Villas team.
10/10 Excellent
Rachel
Voyage en couple
18 déc. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Rachel
Séjour de 10 nuits en novembre 2023
Réponse de Ross Holmes le 15 févr. 2024
Kia orana RachelThank you so much for your review! We truly appreciate your feedback and are delighted to hear that you had a wonderful experience at Kia Orana Villas. We apologise that the floors were not kept clean during your stay.We would be thrilled to welcome you back in the future for another memorable stay. Once again, thank you for choosing Kia Orana Villas.Kia manuia from the Kia Orana Villas team.
10/10 Excellent
Cheryl Raewyn
Voyage en couple
7 déc. 2023
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Cheryl Raewyn
Séjour de 11 nuits en novembre 2023
10/10 Excellent
Kaaren
Voyage en famille avec de jeunes enfants, Voyage en famille, Voyage en couple
1 déc. 2023
Les points forts : Équipements
Kaaren
Séjour de 8 nuits en novembre 2023
10/10 Excellent
Lisa
Voyage en famille avec de jeunes enfants
23 sept. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Lisa
Séjour de 5 nuits en septembre 2023
Réponse de Ross Holmes Director le 7 nov. 2023
Kia orana Lisa and StevieThank you so much for your wonderful review! We are absolutely thrilled to hear that you had a fantastic time during your stay at Kia Orana Villas.We truly appreciate your kind words and are delighted to know that you enjoyed your experience with us. Our team works hard to ensure that every guest has a memorable and enjoyable stay, and it brings us great joy to hear that we succeeded in exceeding your expectations.We would love to welcome you back to Kia Orana Villas in the near future. Our spoilt cat Smoocher hopes you can come again..Thank you once again for your kind words and for choosing Kia Orana Villas. We look forward to hosting you again and providing you with another exceptional experience.Kia manuia from the Kia Orana Villas team.rossholmes@kiaoranavillas.com
10/10 Excellent
Marilyn
29 août 2023
Les points forts : Propreté et confort de la chambre
The Best
Marilyn
Séjour de 8 nuits en août 2023
Réponse de Ross Holmes Director le 29 août 2023
Kia orana MarilynThank you so much for your heartfelt review! Your kind words mean the world to us here at Kia Orana Villas. Our team is dedicated to providing exceptional service, and it's truly rewarding for them when a guest like you appreciates their efforts.We are thrilled to know that we were able to make your stay memorable and positive. Your feedback motivates us to continue delivering the best service to our valued guests.Once again, thank you for your kind words. We can't wait to welcome you back and make your next visit just as amazing as the last. Have a fantastic day!Kia manuia from the Kia Orana Villas team.
10/10 Excellent
Abbie Anne
19 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Abbie Anne
Séjour de 9 nuits en juin 2023
Réponse de Ross Holmes Director le 19 juin 2023
Kia Orana AbbieThank you for your wonderful review and for acknowledging the exceptional service provided by Sane and our team at Kia Orana Villas. We're delighted to hear that their passion for their work shines through and contributes to our guests' positive experiences.We will definitely share your kind words with Sane and the rest of the team, as they will be thrilled to know that their efforts were appreciated and made your stay memorable.Thank you once again for your feedback and for choosing Kia Orana Villas. We look forward to welcoming you back soon for another exceptional stay.Kia manuia from the Kia Orana Villas team.
8/10 Bien
Gregor
16 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Gregor
Séjour de 8 nuits en juin 2023
Réponse de Ross Holmes Director le 17 juin 2023
Kia orana Gregor,Thank you for your review and for sharing your positive experience at Kia Orana Villas. We're thrilled to hear that you had a great time during your stay with us.Our team takes pride in their work and is dedicated to providing exceptional service to our guests. Thank you once again for choosing Kia Orana Villas. We look forward to welcoming you back in the future.Kia manuia from the Kia Orana Villas team.
10/10 Excellent
Alivea
Voyage en couple
3 juin 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Alivea
Séjour de 5 nuits en mai 2023
Réponse de Ross Holmes Director le 17 juin 2023
Kia orana Alivea Thank you so much for your review! We truly appreciate your feedback and are delighted to hear that you had a wonderful experience at Kia Orana Villas.We would be thrilled to welcome you back in the future for another memorable stay. Once again, thank you for choosing Kia Orana Villas. We can't wait to have the opportunity to welcome you back again soon!Kia manuia from the Kia Orana Villas team.Ross HolmesDirector
10/10 Excellent
Jennifer
Voyage en couple
30 mai 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Jennifer
Séjour de 9 nuits en mai 2023
Réponse de Ross Holmes Director le 17 juin 2023
Kia orana JenniferThank you for sharing your review! We're thrilled to hear that you had a fantastic time during your stay at Kia Orana Villas. Your positive feedback means a lot to us.We hope to have the pleasure of welcoming you back in the near future. Thank you once again for choosing Kia Orana Villas. We can't wait to see you again!Kia manuia from the Kia Orana Villas team.
10/10 Excellent
Thomas
Voyage en couple
19 avr. 2023
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Thomas
Séjour de 7 nuits en avril 2023
Réponse de Ross Holmes Director le 30 avr. 2023
Kia orana ThomasThank you so much. It fills us with pride to know that our service is valued by our guests We strive to be the best we can be every day.Kia manuia from the Kia Orana Villas team
10/10 Excellent
Peter
Voyage en famille
18 déc. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Peter
Réponse de Sane le 21 déc. 2022
Kia Orana Peter and Tim,Thank you for choosing to stay with us here at Kia Orana Villas. We are so happy that you both enjoyed your stay, and we hope to be able to welcome you both back and the rest of your Family in the near future. Merry Christmas and a Safe 2023 from the Team at Kia Orana Villas.Kia Manuia
10/10 Excellent
Julia
Voyage en couple
25 août 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Julia
Séjour de 4 nuits en août 2022
Réponse de Ross Holmes, Director le 25 août 2022
Kia orana JuliaThanks for your feedback. We are really fortunate to have such a great team. I am really happy that you enjoyed your time with us. Kia manuia
10/10 Excellent
Julia
Voyage en famille
15 août 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Julia
Séjour de 3 nuits en août 2022
Réponse de Ross Holmes Director le 17 août 2022
Kia Orana Julia
Many thanks for choosing to stay with us, and for your review. Please come again soon.
Kia manuia
10/10 Excellent
Melaine
Voyage en groupe, Voyage en couple
7 août 2022
Les points forts : Équipements et infrastructures et conditions de l’hébergement
Melaine
Séjour de 9 nuits en juillet 2022
Réponse de Ross Holmes le 7 août 2022
Kia orana Melaine
Many thanks for staying at Kia Orana Villas and for your review.
We look forward to your next visit.
Kia manuia
8/10 Bien
Susan
Voyage en famille
17 juil. 2022
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Susan
Séjour de 8 nuits en juillet 2022
Réponse de Ross Holmes le 17 juil. 2022
Kia orana Susan
We are happy that you enjoyed your time with us. Thank you for taking the time to post your review.
Kia manuia
10/10 Excellent
Rosemarie
Voyage en couple
29 juin 2022
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Rosemarie
Séjour de 5 nuits en juin 2022
Réponse de Ross Holmes le 6 juil. 2022
Kia orana Rosemarie
Many thanks for your review and your feedback. It is much appreciated.
Kia manuia
10/10 Excellent
Shane
6 sept. 2021
Les points forts : Propreté et confort de la chambre
Tropical Paradise
Shane
Séjour de 10 nuits en août 2021
Réponse de Sane Cowan le 6 sept. 2021
Kia Orana Shane and Kala,
Thank you for your Wonderful Feedback.
The Team here at Kia Orana Villas including Smoocher are pleased that you both enjoyed Kia Orana Villas and the facilities we have to offer.
We look forward to be able to Welcome you back in the near Future.
Until next time, Kia Manuia from
The Team at Kia Orana Villas
10/10 Excellent
patricia
Voyage en groupe
29 août 2021
Les points forts : Propreté et confort de la chambre
patricia
Séjour de 7 nuits en août 2021
Réponse de Ross Holmes le 31 août 2021
Kia Orana Patricia
Thank you for staying with us and for your review. I hope that you can join us again soon after New Zealand's lockdown ends.
Kia manuia
10/10 Excellent
QIAO
21 août 2021
Les points forts : Propreté et confort de la chambre
Five star feelings and facilities.
QIAO
Séjour de 6 nuits en août 2021
Réponse de Ross Holmes le 31 août 2021
Kia orana Qiao
Many thanks for your detailed review which was much appreciated. Our team are our greatest asset, and really appreciate your positive feedback.
Keep save and well.
Please come back and join us again in the not too distant future.
Kia manuia
10/10 Excellent
Voyageur vérifié
Voyage en couple
30 juil. 2021
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 6 nuits en juillet 2021
Réponse de Ross Holmes le 3 août 2021
Kia orana
Many thanks for choosing to stay at Kia Orana Villas.
We hope that you can visit us again soon.
Kia manuia
8/10 Bien
Susheel
Voyage en famille
22 juil. 2021
Les points forts : Propreté et confort de la chambre
Great Customer Service
Susheel
Séjour de 2 nuits en juillet 2021
Réponse de Ross Holmes le 27 juil. 2021
Kia orana Susheel
Thanks for choosing to stay at Kia Orana Villas, and for your review.
Kia manuia
10/10 Excellent
Doug
10 juil. 2021
Les points forts : Propreté et confort de la chambre
Doug
Séjour de 1 nuit en juillet 2021
10/10 Excellent
Voyageur vérifié
21 avr. 2020
Les points forts : Propreté et confort de la chambre
Voyageur vérifié
Séjour de 1 nuit en mars 2020
Réponse de Ross Holmes, Director le 28 avr. 2020
Kia orana
Many thanks for your review. I hope that you can join us again once the Cook Islands opens its borders again. The good news is that the Cook Islands is one of a very few small Covid-19 free countries.
Kia manuia
10/10 Excellent
Voyageur vérifié
Voyage en famille
20 janv. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Comfortable modern accommodation
Voyageur vérifié
Séjour de 9 nuits en janvier 2020
Réponse de Ross Holmes, Director le 21 janv. 2020
Thanks for the feedback and for choosing to stay with us. We are fortunate to have a great team whose focus is in guest happiness.
I hope you can stay with us again. .
8/10 Bien
Voyageur vérifié
7 janv. 2020
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Équipements
Voyageur vérifié
Séjour de 6 nuits en décembre 2019
Réponse de Ross Holmes le 9 janv. 2020
Kia orana
Thanks for your review and for staying with us. The spa room is set up onsite next to our General Manager's office. I am sorry that you had difficulty with making a booking. As your review us anonymous I do not know when you stayed. As detailed on our web site massages need to be pre-booked. We then book our masseuse. The problem could have been the holiday period. Our General Manager is normally onsite Monday to Friday from 9 am to 4 p.m. and part-time over the weekend There are however other staff on-site who are available to assist. Apologies for those problems.
Kia manuia
8/10 Bien
Naomi
16 déc. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
nice
Naomi
Séjour de 3 nuits en décembre 2019
Réponse de Ross Holmes, Director le 16 déc. 2019
Kia orana Naomi
Thank you for your feedback and for staying with us.
10/10 Excellent
Mel, Auckland
Voyage en famille
7 oct. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Mel
Séjour de 8 nuits en septembre 2019
Réponse de Ross Holmes Director le 10 oct. 2019
Kia Orana Mel
Many thanks for staying with us and sharing your feedback. I am glad that we met your expectations.
Kia manuia
10/10 Excellent
Benedict
20 sept. 2019
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Benedict
Séjour de 6 nuits en septembre 2019
Réponse de Ross Holmes Director le 22 sept. 2019
Kia Orana Benedict
Many thanks for sharing your feedback. We are really pleased that you enjoyed your time with us. We are lucky to have a great team who are dedicated to ensuring that you do have a great time with us. I will pass on your feedback to them. Thank you for staying at Kia Orana Villas and Spa. We hope that you can join us again soon.
Kia manuia
10/10 Excellent
Voyageur vérifié
Voyage en couple
15 sept. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en septembre 2019
Réponse de Ross Holmes Director le 16 sept. 2019
Kia manuia
We set out to make Kia Orana Villas & Spa a secluded spot away from the busy tourist spots where our guests could relax. I am glad we achieved our aim. We are now very fortunate to have a dedicated friendly team at Kia Orana Villas whose aim is to make guests welcome.
Kia manuia
10/10 Excellent
Voyageur vérifié
15 sept. 2019
Voyageur vérifié
Séjour de 9 nuits en septembre 2019
Réponse de Ross Holmes Director le 16 sept. 2019
Kia orana
Thank you for choosing to stay at Kia Orana Villas & Spa. I am glad that we met your expectations. I hope that you can join us again soon
Kia manuia
8/10 Bien
Voyageur vérifié
Voyage en groupe
18 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 8 nuits en août 2019
Réponse de Ross Holmes Director le 18 août 2019
Many thanks for your review an for choosing to stay with us.
Our bakery equipment is being installed and we hope to have our bakery operational by the end of this month.
We hope that you can join us again.
10/10 Excellent
Clive, Christchurch NZ
Voyage en famille avec de jeunes enfants, Voyage en couple
13 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clive
Séjour de 6 nuits en juillet 2019
Réponse de Ross Holmes Director le 13 août 2019
Kia orana Clive.
Many thanks. I'm glad you enjoyed your time with us. Our chef has now arrived, and our first cooked breakfast and dinner are on 13 August 2019. Our bakery will be operational by the end of this week. I hope you can come back and enjoy the cafe.
Kia manuia
8/10 Bien
Voyageur vérifié
Voyage en groupe, Voyage en couple
10 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juillet 2019
Réponse de Ross Holmes Director le 13 août 2019
Kia orana
Thank you for your review and for staying with us. As your review is anonymous and we do not know which Villa you stayed in it makes it impossible for us to investigate the noise issues. We ask that all guests be considerate of other guests, and we have very few problems. When problems are brought to our attention we take steps to resolve them immediately.
Kia manuia
10/10 Excellent
Voyageur vérifié
Voyage en groupe
7 août 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juillet 2019
Réponse de Ross Holmes, Director le 8 août 2019
Kia orana
Many thanks for staying with us.
Our chef arrives this weekend and our bakery/kitchen equipment has just arrived by sea. I hope you can retuen to enjoy our chef's cooking.
Kia manuia
8/10 Bien
Voyageur vérifié
Voyage en famille
31 juil. 2019
Les points forts : Personnel et service et équipements
Voyageur vérifié
Séjour de 9 nuits en juillet 2019
Réponse de Ross Holmes, Director le 31 juil. 2019
Kia orana
Thank you for choosing to stay with us and for your review. I hope you can join us again soon.
Kia manuia
10/10 Excellent
Voyageur vérifié
Voyage en famille
25 juil. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en juillet 2019
Réponse de Ross Holmes, Director le 25 juil. 2019
Kia orana
Many thanks for staying with us, and for your review. I am happy that enjoyed your stay at Kia Orana Villas.
Kia manuia.
10/10 Excellent
Peter
Voyage en famille
23 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Peter
Séjour de 9 nuits en juin 2019
Réponse de Ross Holmes, Director le 23 juin 2019
Kia orana
Thank you for choosing to stay with us. I hope that you can join us again, and experience Kia Orana Cafe and the Kia Orana Day Spa.
Kia manuia
8/10 Bien
Fleur, New zealand
Voyage en famille
15 juin 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fleur
Séjour de 7 nuits en juin 2019
Réponse de Ross Holmes, Director le 18 juin 2019
Kia orana Fleur
Thank you for staying with us and for your review. We do not have phones in the Villas as most guests have their own mobiles, and can purchase local sim cards. We have a phone in our reception villa which can be used to make bookings. We are trying to find an application we can apply over our pool tiles. We recommend to all guests that they hire a car or scooter to enjoy Rarotonga. Thank you for your review.
Kia manuia
10/10 Excellent
Voyageur vérifié
Voyage en couple
26 mai 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 7 nuits en mai 2019
Réponse de Ross Holmes, Director le 29 mai 2019
Kia orana
Thank you for your feedback. I am glad that you enjoyed your time with us. Unfortunately, all surfaces are slippery when wet. We are searching for a coating for our tiles that will make them non-slip but have had no luck so far.
Kia manuia
10/10 Excellent
Voyageur vérifié
Voyage en couple
4 mai 2019
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 12 nuits en avril 2019
Réponse de Ross Holmes, Director le 6 mai 2019
Kia orana
Thank you for taking the time to post your review. I am really pleased that you enjoyed your stay with us. I hope you can join us again.
Kia manuia
10/10 Excellent
Lloyd, Palmerston North, NZ
30 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lloyd
Séjour de 4 nuits en avril 2019
Réponse de Ross Holmes, Director le 1 mai 2019
Kia orana Lloyd
Many thanks for choosing to stay at Kia Orana Villas, and for your review. Our reception Villa is now complete (apart from the bakery area - bakery equipment will arrive in 3 months).
Kia manuia
10/10 Excellent
Voyageur vérifié
Voyage en famille
26 avr. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 5 nuits en avril 2019
Réponse de Ross Holmes Director le 27 avr. 2019
Kia orana
I am glad that you enjoyed our home away from home. Many thanks for staying with us and for your review.
Kia manuia