Vue sur la campagne depuis l’hébergement

Avis sur The Riverstone

5 out of 5
The Riverstone
18 Southbrook Road, Rangiora, Canterbury

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 81 avis sur 105." "
Note des voyageurs de 8 (Bien), d’après 20 avis sur 105." "
Note des voyageurs de 6 (Satisfaisant), d’après 3 avis sur 105." "
Note des voyageurs de 4 (Médiocre), d’après 1 avis sur 105." "
Note des voyageurs de 2 (Horrible), d’après 0 avis sur 105." "

9,8/10

Propreté

9,6/10

Personnel et service

9,6/10

Équipements

9,6/10

Infrastructures et conditions de l’hébergement

10/10

Écoresponsabilité

Avis

10/10 Excellent

Wayne

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The owners are very hands on and hold high standards for their property. The cleanest property we stayed at during our 4 week tour of NZ . Thank you very much.
Séjour de 2 nuits en mars 2024
Réponse de Cheers from The Riverstone Team 🙂 le 11 mars 2024
Hi Wayne & MarionIt was lovely to meet you both and have you to stay with us. We're delighted you enjoyed your Riverstone experience and thank you for kind words and for taking the time to leave a review... Yes, we're very hands on and yes, we believe our cleanliness is all part of what we call The Riverstone difference!We hope you have a safe trip over the ditch and enjoy your time in the lucky country before you head homeSafe travels - always

10/10 Excellent

Nikki

Séjour de 2 nuits en mars 2024
Réponse de Cheers from The Riverstone Team 🙂 le 1 avr. 2024
Hi Nikki - thanks for taking the time to leave a review - we're just delighted that you and Johnnie enjoyed your stay with us whilst you attended you friends' wedding. We do hope we have the pleasure of your company again another time!

10/10 Excellent

Sean

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great hosts very welcoming and the room was awesome very clean and tidy we would definitely stay there again thankyou
Séjour de 1 nuit en février 2024
Réponse de Cheers from The Riverstone Team 🙂 le 25 févr. 2024
Hi Sean & MeganThank you for lovely review - we're delighted you enjoyed your Riverstone experience on your wee anniversary getaway! We're sure the farm and the kids will be being looked after very well, allowing you both to kick back and relax. We look forward to seeing you both again... and hopefully not on such a busy Canterbury weekend!

10/10 Excellent

DOUG

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Had not stayed in this motel for approx 15 years but nothing has changed Well maintained motel First class Friendly owners. ‘Home away from home’
Séjour de 3 nuits en février 2024
Réponse de Cheers from The Riverstone Team 🙂 le 23 févr. 2024
Hi Doug and Chris - thanks for the wonderful review of your stay - we're delighted you enjoyed your time with us and The Riverstone experience! It was lovely to meet you both and we look forward to your return in MarchSuch a compliment regarding the quality of our offer - since taking the reigns, over the last 5 years, we have repainted all the interiors and the exterior, replaced the carpets, curtains and blinds, and installed SMART TV's, among a myriad of other improvements and additions along the way... We feel that it is important to reinvest in the business to keep everything immaculate and to be worthy of our Qualmark NZ, 5-star GOLD award, one of only two properties in the whole of NZSafe travels our your south island journey as you visit 'all of your favourite places'

10/10 Excellent

Catherine

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Really nice staff, warm welcome, would definitely stay again. Parking was easy and simple, room was spacious and comfortable too.
Séjour de 1 nuit en décembre 2023
Réponse de Cheers from The Riverstone Team 🙂 le 28 déc. 2023
Hi CatherineThanks for taking the time to leave us a review of your night staying with us. We are pleased to hear that we will see you again one day and that you were comfortable and found the room spacious. Hope your travels went well today. See you next time!

10/10 Excellent

Laura

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Nice place, clean and good service. The place is quiet and offset from the main road.
Séjour de 1 nuit en mai 2023
Réponse de Cheers from The Riverstone Team 🙂 le 16 mai 2023
Hi Laura & MarkThanks for the taking the time to leave a review - we're delighted you enjoyed your stay... we hope we have the pleasure of your company again one day Safe travels - always!Thank you again

10/10 Excellent

Philip

Voyage en couple
Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement
Great convenient location, lovely friendly hosts. 😎
Séjour de 2 nuits en mars 2023
Réponse de Cheers from The Riverstone Team 🙂 le 12 mars 2023
G'day Patty & PhilipIt was a pleasure to have you to stay with us and we're delighted you enjoyed The Riverstone experience! We hope you managed to sort accommodation for your last night and found a dairy selling hokey pokey ice-cream! By now you'll be enjoying the delights of the West Island (Australia!) - and we wish you a safe journey home

10/10 Excellent

Gaye

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Mick and Charlotte are just lovely and happy to help.
Séjour de 2 nuits en mars 2023
Réponse de Cheers from The Riverstone Team 🙂 le 11 mars 2023
Hi Gaye & Kerry - we're so glad that you booked to stay with us and enjoyed your Riverstone experience! It was lovely to meet you both and yak about your Kiwi tiki tour... we hope you have a safe trip back over the ditch and we look forward to welcoming you back another time

10/10 Excellent

Aneesa

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Wonderful Stay!
We loved our stay here! This is a motel only by technical terms, but really just as nice as a hotel but with the added touch of some amazing customer service. This is a family owned and operated business and you really feel that warm touch but with the professionalism and care to details you see at a big chain hotel. We can’t speak more highly of this place and the owners! We would stay again!
Séjour de 1 nuit en février 2023
Réponse de Cheers from The Riverstone Team 🙂 le 2 mars 2023
Hi Aneesa - it was pleasure to have you Tahir and your lovely family to stay with us - we hope you enjoyed the remainder of your Kiwi holiday and your daughter was well for the journey home We hope to see all you again... safe travels - always!

10/10 Excellent

Mike

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very Helpfull with our Reservation Went that extra mile to accomodate our special needs & Friendly Team
Séjour de 3 nuits en février 2023
Réponse de The Riverstone Motel Team le 27 févr. 2023
Hi MikeIt was a pleasure to have you and your mum to stay with us recently - we're delighted that you enjoyed The Riverstone experience! We hope you had a good trip home yesterday and we wish you all the best and a quick return one day!Cheers

10/10 Excellent

Alyssa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great place close to airport. Super clean. 5 of us slept in a 2BR comfortably
Séjour de 1 nuit en janvier 2023
Réponse de The Riverstone Motel Team le 25 janv. 2023
Hi Alyssa and CoWe are so pleased that you enjoyed your stay with us and arriving as late as you did the lock box etc worked out well for you to check in late. Wishing you all a great time for your future travels in NZ. Do hope you get to the glacier. Happy 40th to the boys Cheers Charlotte, Mike and the Riverstone team

10/10 Excellent

Madeline

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The cleanest accommodation we have ever stayed in! Extremely friendly and welcoming, we couldn’t fault our stay. Everything was perfect!
Réponse de Cheers from The Riverstone Team 🙂 le 23 déc. 2022
Hi Madeline & MitchellThanks for taking the time to leave such a lovely review of your Riverstone experience - we're so glad you enjoyed your stay. You guys were up and away much earlier than we had expected - so we wish and hope you have a safe journey back over the ditch and we look forward to seeing you again one day... Wishing you both a Merry Christmas and a Happy New Year!

10/10 Excellent

Bill

Les points forts : Propreté, équipements, infrastructures et conditions de l’hébergement

10/10 Excellent

Steven

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en août 2022
Réponse de The Riverstone Motel Team le 23 août 2022
Hi Lisa and Steven - thanks so much for taking the time to leave a review and for awarding us an awesome 10-out-of-10! it was our pleasure to have you to stay and good to know that there was a good family send off. We look forward to the opportunity of hosting you again... Thanks again - safe travels - always

10/10 Excellent

richard

Séjour de 1 nuit en juin 2022
Réponse de The Riverstone Motel Team le 4 juin 2022
G'day Richard Thanks for taking the time to leave a review of your stay and your Riverstone Motel Experience! We hope you had a good trip home and we look forward to the next time you head over the ditch!

10/10 Excellent

Sharlene

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Definitely a great choice!
Very impressed with everything about our stay. Great communication and nothing was a problem. We had a trailer on our vehicle and off street parking was available. Super clean and comfortable. Shower was amazing, loved the pressure. Good heating and comfy bed. We will definitely be back and would recommend.
Séjour de 1 nuit en avril 2022
Réponse de The Riverstone Motel Team le 28 avr. 2022
Hi Sharlene - thanks for taking the time to leave this lovely review of your Riverstone Motel experience - we're delighted that you all enjoyed your stop-over with us on your way home. Our showers ARE amazing and I'm glad we ticked those three important boxes for you: a warm room... with a comfortable bed and... a great, refreshing shower! We look forward to seeing you all again - safe travels, always!!

8/10 Bien

Bronwyn

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Unit spacious, modern. Staff helpful and friendly, anticipating needs
Séjour de 1 nuit en avril 2022
Réponse de Riverstone Motel le 1 mai 2022
Hi Bronwyn - thanks for taking the time to leave a review, we're glad you enjoyed your Riverstone Motel and appreciated the upgrade. We hope the rest of your holiday was enjoyable and we look forward to seeing you again

10/10 Excellent

Bill

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great central location
Séjour de 1 nuit en mars 2022
Réponse de The Riverstone Motel Team le 4 avr. 2022
G'day Bill! Thanks so much for taking the time to leave a review of your Riverstone Motel experience - we're so glad that you enjoyed your stay and we look forward to welcoming you both back whenever you pass our way Safe travels - always

8/10 Bien

PHILIP

Séjour de 3 nuits en mars 2022
Réponse de The Riverstone Motel Team le 22 mars 2022
Hi Philip - thanks for taking the time to leave a review, greatly appreciated. We're glad you enjoyed your weekend and look forward to hosting you again

10/10 Excellent

Bernice

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was spotless & staff very friendly. Will definitely stay again
Séjour de 1 nuit en janvier 2022
Réponse de The Riverstone Motel Team le 16 janv. 2022
Hi Bernice - thanks for taking the time to leave a review - it was lovely to have you and your family to stay - we hope you had a good day of house hunting yesterday. We look forward to welcoming you back!

10/10 Excellent

David

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean motel
Séjour de 1 nuit en décembre 2021
Réponse de The Riverstone Motel Team le 6 déc. 2021
Hi! Thanks for taking the time to leave a review - we're so glad that you appreciated our cleanliness... we look forward to seeing you all again Wishing you a Merry Christmas!

8/10 Bien

Voyageur vérifié

Séjour de 1 nuit en juin 2021

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very comfortable stay and very helpful hosts.
Séjour de 1 nuit en avril 2021
Réponse de Riverstone Motel le 25 avr. 2021
Hi there - thanks for the lovely positive review of your experience of your Riverstone Motel stay. It was lovely to meet you both and hear of your cycle trip through Central. Safe travels - always

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Have stayed here before, knew it was very nice so stayed again. Different room but still the same high quality.
Séjour de 1 nuit en mars 2021
Réponse de Riverstone Motel Rangiora le 11 mars 2021
Hi there - it was great to see you and your lovely cars again... we look forward to seeing you again in a couple of years!

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly service, clean and comfortable. Great stay
Séjour de 1 nuit en février 2021
Réponse de Riverstone Motel Rangiora le 12 févr. 2021
Hi there, we're so glad you enjoyed your stay with us and the Riverstone Motel experience... we hope to see you again!

8/10 Bien

Gary

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en janvier 2021
Réponse de Riverstone Motel Rangiora le 16 janv. 2021
Hi there - thanks for taking the time to leave a review of your stay at Riverstone Motel - it's so important to keep our reviews current for others who may be considering an overnight stop in the wonderful Waimakariri!

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
new, modern, clean, easy to find, good shopping and restaurants nearby. Loved the free specail coffees and hot chocolate
Séjour de 2 nuits en décembre 2020
Réponse de Riverstone Motel Rangiora le 5 janv. 2021
Hi there - thanks for taking the time to leave such a positive review of your stay - we hope we have the pleasure of your company again

10/10 Excellent

Brian

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Quiet location
Had a 2 night stay at Riverstone for a family wedding. Having the option of 2 bedrooms was good with a young adult to cater for. Location is very good with a restaurant – The Brook – right next and recommend the food and service there, plus a supermarket is about a 2 min walk. Room was spacious and clean, had a well equipped kitchen. Bathroom was a reasonable size and the hot water pressure was great. Beds were comfortable. Having a unit away from the road was a bonus as it was very quiet. Hosts were friendly and helpful, would certainly return again to stay there.
Séjour de 2 nuits en décembre 2020
Réponse de Riverstone Motel Rangiora le 30 déc. 2020
Thanks so much for taking the time to leave such a detailed and thorough review we do appreciate it. We are so glad you enjoyed your stay with us and your family wedding. We look forward to welcoming you back again some day

8/10 Bien

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en octobre 2020
Réponse de Riverstone Motel Rangiora le 29 oct. 2020
Hi there - thanks for taking the time to leave a review of your stay - we're glad you enjoyed your time at Riverstone Motel Rangiora

10/10 Excellent

J L

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en août 2020
Réponse de Riverstone Motel Rangiora le 19 août 2020
Hi J L Thanks for the excellent review - we're so glad you enjoyed your stay with us - we look forward to the opportunity of hosting you again

10/10 Excellent

D C

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Stop over
Excellent place to stay. Very comfortable, clean and welcoming
Séjour de 1 nuit en juin 2020
Réponse de Riverstone Motel Rangiora le 27 juin 2020
Hey! thanks so much for taking the time to leave such a great review of your stay with us - we really do appreciate it - particularly at this time! We do hope you have another reason to return to stay again - and you never know, there might be someone else you recognise in the room next door that time too!

10/10 Excellent

LARRY, WHANGAREI

Voyage en famille, Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
BEING NEXT DOOR TO LICENSED RESTAURANT AND NICE ROOM WITH EASY PARKING
Séjour de 1 nuit en juin 2020
Réponse de Riverstone Motel Rangiora le 18 juin 2020
Hi L&L - thanks for leaving such a positive review, we really do appreciate it, and we're glad that the motel and its location was to your liking. Safe travels home with your 'new baby' ...

10/10 Excellent

Simon

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en mai 2020
Réponse de Riverstone Motel le 26 mai 2020
Hi - thanks so much for the review - we're glad you enjoyed your stay with us again - great that you could book your favourite room! Hope to see you again...

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We stayed in a room that was handicapped accessible! It was perfect for my sister who had injured her foot. Grab bar and seat in the shower area. The room had a nice and clean kitchenette. We also had a small private patio. The motel was close to a great restaurant and a short driving trip to the airport the next day.
Séjour de 1 nuit en février 2020
Réponse de Riverstone Motel le 1 mars 2020
Hi there - thanks for leaving such a detailed and informative review for other guests - we are glad that the room and the motel was to your liking. We agree with you that our location is very handy in a number of ways - our proximity to the airport is a real bonus! We took your postcards to the mailbox the day you left, so they may even have arrived by now! We hope you had a trouble free journey home

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
It was very, very clean
Séjour de 1 nuit en février 2020
Réponse de Riverstone Motel le 7 févr. 2020
Hi there Thanks for choosing to stay with us at Riverstone Motel and for taking the time to leave a review. We are glad you enjoyed your stay. We pride ourselves on our cleanliness and are lucky to have such a dedicated hard working housekeeping team who take pride in their work and like to ensure our guests have a great experience. Thanks again, we hope to see you back in the future.

10/10 Excellent

Anne-marie

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Riverstone Motel le 2 févr. 2020
HI there - so glad that you enjoyed your time here at Riverstone Motel during Rangiora's busiest weekend! It was lovely to see you again and we are glad you enjoyed your gathering at the RSA....we look forward to seeing you back here sometime. Cheers

8/10 Bien

Andree

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en janvier 2020
Réponse de Riverstone Motel le 21 janv. 2020
Hi there, thanks for taking the rime to review your stay with us - we really appreciate it and we're glad that you enjoyed your room and our facilities

8/10 Bien

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Friendly helpful staff. very clean and tidy. handy location to where we needed to go.
Séjour de 2 nuits en janvier 2020
Réponse de Riverstone Motel le 20 janv. 2020
Hi there - thanks for taking the time to leave a positive review of your stay with us, we're glad you enjoyed your stay and were happy with our facilities and location. We hope we have the opportunity to have you stay again one day

10/10 Excellent

Voyageur vérifié

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The beds were very comfortable and the rooms were kept very clean and to a high standard. The owners are very friendly and welcoming.
Séjour de 5 nuits en décembre 2019
Réponse de Riverstone Motel le 5 janv. 2020
Hi there, thanks so much for taking the time to leave us such a great review and rating. We're delighted that you enjoyed your stay with us and we hope to welcome you back another day!

10/10 Excellent

Sue

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fabulous hosts, lovely rooms and great location
This is a fabulous motel/apartment, with hosts Mike and Charlotte being the most friendly, hospitable and efficient hosts that we had the pleasure to meet during our 5 weeks driving throughout NZ. The room we had was lovely with a spotless bathroom and kitchen area, and a really comfortable bed. It's location was perfect for our 2 night stay with a pub/restaurant, bottle shop and Pack'NSave located directly behind us; and a short drive into the bustling Rangiora city centre. We left Rangiora and headed for Greymouth via Arthur's Pass but were cutoff by a rock-slide blocking road access so we headed back to Rangiora where Mike and Charlotte were able to provide us with another night's accommodation at extremely short notice. We thoroughly recommend the Riverstone Motel as the perfect place to stay.
Séjour de 2 nuits en décembre 2019
Réponse de Riverstone Motel le 22 déc. 2019
Hi Sue and Mick, thanks so much for taking the time to leave such a positive review... it really does mean a great deal to us. It was our pleasure having you both to stay with us and yak about your wonderful NZ tiki tour. And your misfortune with the slip as you tried to get over the hill was indeed our good luck - quite a surprise to see your car back in the carpark! You certainly toured NZ during an active period weather wise!! We realise that although you now know what NZ is like - and so will be able to tell folks on your other travels - should you decide you need to revisit, we hope you will give us the honour of retuning to Riverstone Motel. We wish you both a wonderful Christmas and good fortune throughout 2020...

8/10 Bien

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Rooms are great. Staff are very friendly and helpful.easy walk for some dinner.
Séjour de 1 nuit en décembre 2019
Réponse de Riverstone Motel le 11 déc. 2019
Hi there Thanks for taking the time to leave such a positive review. We're glad you enjoyed your stay with us. Having The Brook Bar & Restaurant next door is a real bemef for so many guests

10/10 Excellent

Voyageur vérifié

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great and helpful staff. The room was clean, furniture was fairly new and had a comfortable bed. The bar behind the Motel serves great food and is conveniently located for dinner.
Séjour de 1 nuit en octobre 2019
Réponse de Riverstone Motel le 22 oct. 2019
Hi there - thanks for taking the time to leave a review. We're glad you enjoyed your stay and yes, we believe we are in a handy location with some great local amenities so close by

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en septembre 2019
Réponse de Riverstone Motel le 4 oct. 2019
Hi there - thanks for taking the time to rate your stay with us - we're glad that you enjoyed your time at Riverstone Motel and we hope to see you again in the future!

4/10 Médiocre

Voyageur vérifié

Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Confort de la chambre
Stayed 6 & 7 Sept. Very draughty windows and doors need sealing tape to resolve. Window frame in bathroom bowed on left side. Noisy electricity switch panel in room interfered with sleep. Should have refunded our last night for compassionate reasons :(
Séjour de 3 nuits en septembre 2019
Réponse de Riverstone Motel le 15 sept. 2019
Hi there - thanks for taking the time to leave a review. We are very disappointed that you did not mention any of the room flaws whilst in-house or when you advised us that you would leave a day early due to your sick pet. When we spoke (I have checked the Reception cctv recording), you were very complimentary about the room and motel and your stay, and did not mention or request a refund regarding your decision to cut your trip short... Issues highlighted in your room: 1. Had you mentioned your concerns after your first night, we would have been happy to accommodate you in another room. 2. As part of our maintenance program, we had already arranged for an electrician to replace ALL the relays in the switch panels - and this work will be carried out this week to eliminate any humming / noise. 3. This is first time any issues have been highlighted about our double glazed windows/doors, in your, or any other room - (noted about the bathroom window and we will address - thank you for bringing this to our attention) we will take action to determine how best to rectify any draughts. We do hope you had a safe trip home and having had pets ourselves, we do appreciate your circumstances.

10/10 Excellent

Voyageur vérifié

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en septembre 2019
Réponse de RM le 4 sept. 2019
Hi there - thanks for staying with us at Riverstone Motel and for taking the time to leave a review

10/10 Excellent

Voyageur vérifié

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely clean and tidy. Very comfortable bed. We were not disturbed by road traffic and we found it very quiet once inside the room. The heat pump was great as it heated the room within minutes.
Séjour de 2 nuits en juillet 2019
Réponse de Riverstone Motel le 22 juil. 2019
HI there - thanks so much for taking the time to leave a review and we're so glad you enjoyed your stay - we look forward to a return visit!

10/10 Excellent

Voyageur vérifié

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything is great. New owners are very accommodating.
Séjour de 1 nuit en juillet 2019
Réponse de Riverstone Motel le 20 juil. 2019
Hi there - thanks for taking the time to leave a review. We're so glad you enjoyed your stay with us and look forward to your return

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great stay and owners
Séjour de 2 nuits en juin 2019
Réponse de Riverstone Motel le 8 juin 2019
Thanks for taking the to leave some feedback - it seemed like you all had a great weekend at your reunion - we look forward to seeing you (and ALL your friends!) again one day

8/10 Bien

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
The lock on the bathroom door is very hard to work and quite frustrating. Also the alarm clock went off at 3.00am in the morning which was not a nice experience, maybe housekeeping should check people dont leave alarms set as we never expected that to happen. Other than that we would definately recommend.
Séjour de 1 nuit en mai 2019
Réponse de Riverstone Motel le 16 mai 2019
Hi there - thanks for taking the time to leave a review... glad you enjoyed your stay. There is a definite knack with the bathroom door locks! Our apologies for the alarm clock - that is a "miss" from us, as it is something we do check for - but obviously we overlooked the alarm clock on this occasion - so our apologies once again. Thanks again for your review

10/10 Excellent

Voyageur vérifié

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Clean, ready when we arrived. Reception welcoming.
Séjour de 1 nuit en mai 2019
Réponse de Riverstone Motel le 16 mai 2019
Thanks for taking the time to leave a review - we are glad you enjoyed your stay with us