SIXTY Hotels à Randall's Island

« This room falls far below the standards you would expect from a four-star hotel—truly disappointing from start to finish. The room was freezing cold, and the heating system simply did not work. To make matters worse, there were small hairs in the bed and on the sheets, and the pillows were worn out and very uncomfortable. The bed itself was old, extremely small, and fitted with an outdated spring mattress that made it difficult to rest properly. On top of that, the customer service was...

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