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Avis sur Unscripted Durham, Part of JDV by Hyatt

3.5 out of 5
Unscripted Durham, Part of JDV by Hyatt
202 N Corcoran St, Durham, NC

Avis

8,4

Très bien

Note des voyageurs de 10 (Excellent), d’après 479 avis sur 926." "
Note des voyageurs de 8 (Bien), d’après 221 avis sur 926." "
Note des voyageurs de 6 (Satisfaisant), d’après 113 avis sur 926." "
Note des voyageurs de 4 (Médiocre), d’après 67 avis sur 926." "
Note des voyageurs de 2 (Horrible), d’après 46 avis sur 926." "

9,0/10

Propreté

8,8/10

Personnel et service

7,8/10

Équipements

8,6/10

Infrastructures et conditions de l’hébergement

8,0/10

Écoresponsabilité

Avis

10/10 Excellent

Michelle

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice
Séjour de 1 nuit en mai 2024

10/10 Excellent

Matthew

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location in downtown! Convenient to walk to everything.
Séjour de 1 nuit en mai 2024

8/10 Bien

Sardia

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements
thank you
Séjour de 3 nuits en mai 2024

6/10 Satisfaisant

Erika

Séjour de 4 nuits en mai 2024

4/10 Médiocre

Christopher

Voyage en famille
Les points forts : Propreté
Les points faibles : Équipements et infrastructures et conditions de l’hébergement
Dank and cramped room. Hotel offers no more than a bed and proximity at unreasonably high price.
Séjour de 2 nuits en mai 2024
Réponse de Unscripted Durham le 13 mai 2024
Christopher, please let us know your feedback so we can do our best to improve.

2/10 Horrible

Christopher

Les points faibles : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
A door fell off the tracks and injured me. Never stay there. It is unsafe and they will not provide a refund.
Séjour de 1 nuit en mai 2024
Réponse de Unscripted Durham le 16 mai 2024
Thanks for choosing us as your hosts in Durham. It was a pleasure meeting you. We're aware and understand that things didn't go as planned. Please reach out to us directly so that we can connect you with our global risk management team - they've been trying to reach you.

4/10 Médiocre

Sandy

Voyage d’affaires
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service et équipements
I paid for parking then had to pay again when the QR code was expired I had to pay again ( $40 $67.50). I have pictures of the receipts.
Séjour de 2 nuits en mai 2024
Réponse de Unscripted Durham le 13 mai 2024
Sandy,I have fixed this for you! I hope you join us again soon.

10/10 Excellent

Andrew

Voyage d’affaires
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great unique location with a retro feel with knowledgeable and friendly staff. The area in Durham is very walkable with a great variety of bars, restaurants and cafes.
Réponse de Unscripted Durham le 8 mai 2024
Andrew we are so glad you enjoyed your stay with us, and hope you live your life unscripted again this summer!

6/10 Satisfaisant

Lois

Voyage en couple
Les points forts : Propreté et personnel et service
From photos I didn’t realize property was a quasi motel. Did not like the rooms opening to outdoor pool area.
Séjour de 2 nuits en avril 2024
Réponse de Unscripted Durham le 22 avr. 2024
Lois, We are sorry you did not enjoy the pool view floors of our hotel. We would love to be able to host you again possibly in a city view room from a different floor.

8/10 Bien

Beatriz

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en avril 2024
Réponse de Unscripted Durham le 23 avr. 2024
Beatriz, it looks like you had a pretty good stay! If you have any additional feedback, we would love to hear it.

8/10 Bien

Mia

Voyage en couple
Les points forts : Propreté, personnel et service, équipements
Staff was very attentive and friendly and the property was pretty nice. My room didn’t have a window which I’ve never encountered before in a hotel, so I’m not sure if that’s normal or not. But I only stayed 2 nights so it wasn’t really an issue. Other than that I enjoyed my stay.
Séjour de 2 nuits en avril 2024
Réponse de Unscripted Durham le 22 avr. 2024
Mia,I am so glad to hear that you had good interactions with the staff. In regard to our interior rooms, they are not uncommon, however it is a bit of surprise to those who have never encountered it before. We do hope that you can book with us again!

10/10 Excellent

Pamela

Séjour de 4 nuits en avril 2024
Réponse de Unscripted Durham le 13 mai 2024
Pamela, it looks like you enjoyed your stay! Please come back soon.

10/10 Excellent

Dustin

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great employees and I love the location.
Séjour de 1 nuit en avril 2024
Réponse de Unscripted Durham le 22 avr. 2024
Dustin, we love to see you enjoyed our staff and location. Thank you for joining us, and we hope you come back soon.

6/10 Satisfaisant

Chito

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I would give an honest review. It was a nice hotel but not as big as expected. It was clean and they have comfortable pillow and no bed bugs.. parking is expensive for 20$/night. another charge for the room with a window and facility fee was off too me. im not happy about it and I didnt sleep well because It was noisy outside since it was saturday night and another room were fighting outside our room and I got turned off with the price of 200 and no breakfast. i would give a 3/5 overall.
Séjour de 1 nuit en mars 2024
Réponse de Unscripted Durham le 11 avr. 2024
Chito,We appreciate your honest review as it can only help us to grow as a tea and as a hotel. We will work diligently to find solutions for the concerns you mentioned and make the experience better for a future stay.

2/10 Horrible

Joshua

Séjour de 1 nuit en avril 2024
Réponse de Unscripted Durham le 4 mai 2024
Joshua,It looks like you didn't enjoy your stay- please reach out if you would like to provide further feedback.

10/10 Excellent

Crystal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Yep
Séjour de 1 nuit en avril 2024
Réponse de Unscripted Durham le 8 avr. 2024
Hi Crystal, thank you for your review! We hope you join us again soon.

10/10 Excellent

Jill

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location! Super hip and chic hotel. Staff was awesome.
Séjour de 1 nuit en avril 2024
Réponse de Unscripted Durham le 11 avr. 2024
Jill, it looks like you had a great stay and a great time with staff. Please join us again soon.

10/10 Excellent

John

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely stay
Séjour de 1 nuit en mars 2024
Réponse de Unscripted Durham le 24 mars 2024
We are so glad you had a great stay, and hope to have you back again!

8/10 Bien

Katherine

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The newly redone property was clean and the bathroom was especially clean. The front desk staff if super helpful. My only complaint is the breakfast menu. Very few choices and tasted like reheated food.
Séjour de 1 nuit en mars 2024
Réponse de Unscripted Durham le 9 avr. 2024
Thank you for your feedback on the breakfast menu. We are continuously working to provide the best options for hotel guests. We are so glad you found our property clean and staff helpful. Please join us here at Unscripted again soon.

8/10 Bien

Jesse

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Cool place.
Séjour de 1 nuit en mars 2024
Réponse de Unscripted Durham le 22 mars 2024
We love that you enjoyed your stay!

10/10 Excellent

Jennifer, Stafford

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Nice and hotel, the pool area was a bonus. Great sitting area. A bit funky with the outside rooms but like the feel. Staff excellent and location can’t be beat.
Séjour de 1 nuit en mars 2024
Réponse de Unscripted Durham le 22 mars 2024
We love that you enjoyed your stay, and had a great interaction with staff.

10/10 Excellent

Jeff

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Loved everything
Séjour de 1 nuit en mars 2024
Réponse de Unscripted Durham le 22 mars 2024
We love that you enjoyed your stay, and hope you come visit us again soon!

8/10 Bien

Charles

Voyage en famille
Les points forts : Propreté, personnel et service, équipements
staff was phenomenal. but rooms open to the outside and downtown noise bleeds over preventing a good sleep.
Séjour de 2 nuits en mars 2024
Réponse de Unscripted Durham le 9 avr. 2024
Charles, we apologize the noise prevented a good night sleep. We will work to find a better solution for the noise and look into sound proofing better for future reservations. We are so glad your interactions with the staff were great.Thank you for taking the time to give us feedback!

10/10 Excellent

James

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Eclectic design, close /walking distance to many attractions
Séjour de 1 nuit en mars 2024
Réponse de Unscripted Durham le 22 mars 2024
We love that you enjoyed your stay, and hope you come visit us again soon!

10/10 Excellent

Rachel

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The cleanliness when you walk in and great customer service.
Séjour de 1 nuit en mars 2024
Réponse de Unscripted Durham le 22 mars 2024
We love that you enjoyed your stay, and hope you come visit us again soon! Thank you for complementing our staff, we love that they made an impact.

8/10 Bien

Mary

Séjour de 1 nuit en mars 2024
Réponse de Unscripted Durham le 9 avr. 2024
Thank you for your feedback Mary, we are glad you enjoyed your stay!

10/10 Excellent

Gillian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Great location with lots of choices for restaurants near by.
Séjour de 3 nuits en février 2024
Réponse de Unscripted Durham le 22 mars 2024
We love that you enjoyed your stay, and hope you come visit us again soon!

8/10 Bien

melissa

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Unscripted Durham le 9 avr. 2024
Melissa, it looks like you had a pleasant stay which we love to see. Please join us again soon as our patio and pool are open for the season!

10/10 Excellent

Laura

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Only negative was that you had to go outside to access your room on the 4th flr. Pool area was a little noisy but after 10pm subsided
Séjour de 1 nuit en mars 2024
Réponse de Unscripted Durham le 9 avr. 2024
We love to see a 5-star review, and hope that you truly enjoyed your stay. We are working to ensure that the pool noise is regulated for the higher floors but appreciate your feedback as it helps us grow as a hotel.

10/10 Excellent

Carrie, Winston Salem

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 1 nuit en mars 2024
Réponse de Unscripted Durham le 24 mars 2024
We are so glad you had a great stay and hope to have you back again!

8/10 Bien

Ammon

Voyage en couple
Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Unique and fun hotel. Dish tv did not always work.
Séjour de 1 nuit en mars 2024
Réponse de Unscripted Durham le 9 avr. 2024
Ammon, I apologize for the inconvenience of the tv, and have sent your message to our chief engineer. We will work diligently to ensure this works more effectively next time!

10/10 Excellent

Erman

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Enjoyed the convenience of being only less than a 10 minute walk from DPAC for a reasonable rate.
Séjour de 1 nuit en février 2024
Réponse de Unscripted Durham le 24 mars 2024
We are so glad you had a great stay and hope to have you back again!

10/10 Excellent

Janice

Séjour de 1 nuit en février 2024
Réponse de Unscripted Durham le 22 mars 2024
We love that you enjoyed your stay!

10/10 Excellent

Gregory

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Easy parking in ramp, just outside hotel and very safe neighborhood to walk at night
Séjour de 1 nuit en février 2024
Réponse de Unscripted Durham le 24 mars 2024
We are so glad you had a great stay and hope to have you back again!

8/10 Bien

Diane

Séjour de 2 nuits en février 2024
Réponse de Unscripted Durham le 9 avr. 2024
Diane, it looks like you enjoyed your stay- please feel to reach out with any additional questions, concerns, or feedback!

8/10 Bien

Dawn

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Convenient to all the things we wanted to do.
Séjour de 2 nuits en février 2024
Réponse de Unscripted Durham le 24 mars 2024
We are so glad you had a great stay and hope to have you back again!

10/10 Excellent

Michael

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en février 2024
Réponse de Unscripted Durham le 8 avr. 2024
It looks like you had a great stay with us Michael. We hope to have you back again this summer and in future seasons.

8/10 Bien

Lisa

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great location
Clean, good service, and very convenient location - we walked to a concert at Carolina Theater. Room was nice but a little odd in that it opened up to pool area like a motel room. Still secure but unexpected.
Séjour de 1 nuit en février 2024
Réponse de Unscripted Durham le 9 avr. 2024
Hi Lisa, thank you for your feedback on your stay! It is great to see that you had a good time with a convenient location to Carolina Theater. I do apologize for the unexpectedness of the opened-up rooms, but hope you still enjoyed the room.

10/10 Excellent

Jeffrey

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Great Hotel
Loved this hotel. Love the vibe around the lobby, love the pool area bar, LOVED my yummy breakfast burrito at the bar. The location is great and walkable. There is parking just around the corner at the Corcoran St garage that will save you $$. Overall a great choice.
Séjour de 2 nuits en février 2024
Réponse de Unscripted Durham le 9 avr. 2024
Jeffrey, I love that you enjoyed your stay, breakfast, and the vibe. Please let us know when you are headed back to stay with us again.

10/10 Excellent

Philip

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 2 nuits en février 2024
Réponse de Unscripted Durham le 24 mars 2024
Nice Pic! We are so glad you had a great stay and hope to have you back again!

10/10 Excellent

Jason

Séjour de 1 nuit en février 2024
Réponse de Unscripted Durham le 22 mars 2024
We love that you enjoyed your stay!

8/10 Bien

Francisco

Voyage en famille
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Great location! The shower still had hair from a previous guest.
Séjour de 1 nuit en février 2024
Réponse de Unscripted Durham le 8 avr. 2024
Francisco, we apologize for the inconvenience of the cleanliness of your room. Your review was forwarded to housekeeping management for further review. Please contact the hotel if you have any questions or concerns.

10/10 Excellent

Roland

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 1 nuit en février 2024
Réponse de Unscripted Durham le 8 avr. 2024
Roland, thank you for your great feedback!

10/10 Excellent

Robert

Fun evening @ DPAC
Check-in was very fast. Staff was helpful giving directions to DPAC. Next time I come to Durham, will definitely stay here.
Séjour de 1 nuit en février 2024
Réponse de Unscripted Durham le 8 avr. 2024
Robert, it sounds like you had great interactions and a great stay. We hope to see you again next time you're back.

10/10 Excellent

Matthew

Voyage en famille, Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very retro and walkable to dinner and DPAC
Séjour de 1 nuit en février 2024
Réponse de Unscripted Durham le 8 avr. 2024
Matthew, we are so glad you enjoyed your stay and had a quick walk to DPAC! We hope you join us again soon.

10/10 Excellent

Patrick, Houston

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Modern and comfortable, in a great, walkable location. Parking is expensive.
Séjour de 2 nuits en février 2024

10/10 Excellent

Leslie

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Everything about Unscripted Durham was awesome!! The staff was amazing. The bartenders were great too, would to point out Will and James, they were awesome, they were friendly they remembered our names and made the experience enjoyable.
Séjour de 1 nuit en février 2024

10/10 Excellent

Sandra

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We liked our stay, it’s a cute little trendy place
Séjour de 1 nuit en février 2024

10/10 Excellent

Krystal

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024
Réponse de Unscripted Durham le 22 mars 2024
We love that you enjoyed your stay!

10/10 Excellent

Ane

Les points forts : Personnel et service et infrastructures et conditions de l’hébergement
Séjour de 1 nuit en février 2024