Avis sur La Vela Boutique Hotel
La Vela Boutique Hotel
200 metros antes de la entrada, al Parque Nacional Manuel Antonio, Quepos, Puntarenas
Avis
9,4
Exceptionnel
9,6/10
Propreté
9,6/10
Personnel et service
9,0/10
Équipements
9,4/10
Infrastructures et conditions de l’hébergement
9,6/10
Écoresponsabilité
Avis
Voyage en couple
7 mars 2022
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 6 nuits en janvier 2022
Réponse de Michael le 8 mars 2022
Greetings from Manuel Antonio
Thank you very much for having stayed at our beautiful hotel, for us it was a real pleasure to be able to serve you. We appreciate you taking the time to share your experience with our future visitors. We hope that if you visit Manuel Antonio again you will stay with us again.
10/10 Excellent
Adrien
10 avr. 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect !!!!
Adrien
Séjour de 2 nuits en mars 2020
Réponse de Sherry le 10 avr. 2020
We are thrilled you enjoyed your stay with us. During these very trying times for all, your kind words bring us happiness...Gracias and Pura Vida!
10/10 Excellent
Voyageur vérifié
14 mars 2020
Voyageur vérifié
Séjour de 4 nuits en mars 2020
Réponse de Front desk le 15 mars 2020
Thank you very much for leaving us a 5 out of 5.
Feel welcome to visit us again in the future.
10/10 Excellent
Philippe
10 mars 2020
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Philippe
Séjour de 2 nuits en mars 2020
Réponse de Front desk le 12 mars 2020
Thank you for the 10 Mr Philippe.
Was a pleasure to have you staying with us.
We hope to see you in the future.
10/10 Excellent
Audrey, Toulon
Voyage en couple
25 févr. 2020
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Audrey
Séjour de 3 nuits en février 2020
Réponse de Sherry le 26 févr. 2020
Thank you so much for your kind words and for choosing La Vela for your stay in Manuel Antonio. We hope to see you again!
10/10 Excellent
Voyageur vérifié
Voyage en couple
23 déc. 2019
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Voyageur vérifié
Séjour de 4 nuits en décembre 2019
Réponse de Front le 25 déc. 2019
Bonjour bonjour, Salutations de Manuel Antonio.
Merci beaucoup pour votre belle critique. Nous sommes très heureux de savoir que j'apprécie le traitement que vous avez reçu à l'hôtel et que j'apprécie le bon emplacement que nous avons. Nous sommes impatients de vous servir à nouveau à l'avenir.
Avec nos meilleures salutations.
8/10 Bien
charles
26 nov. 2018
charles
Séjour de 1 nuit en novembre 2018
Réponse de Front Desk le 28 nov. 2018
Thank you very much!
Pura Vida.
10/10 Excellent
MAGALI
25 mars 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
pratique et confortable
MAGALI
Réponse de Steven le 19 avr. 2018
Bonjour merci beaucoup pour les commentaires.
Nous sommes très heureux de savoir que vous passez de bons moments à Vela Bar.
Cordialement
10/10 Excellent
Willy
18 févr. 2018
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Perfect location at the entrance of Manuel Antonio
Willy
Séjour de 1 nuit en février 2018
Réponse de the manager le 24 févr. 2018
Hello, many thanks for the comments.
We feel very happy that your stay here was very pleasant.
Regards
10/10 Excellent
France
13 juil. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
France
Séjour de 2 nuits en juillet 2017
8/10 Bien
Voyageur vérifié
16 avr. 2017
Les points forts : Propreté et infrastructures et conditions de l’hébergement
Les points faibles : Personnel et service
Hotel bien placé
Voyageur vérifié
10/10 Excellent
francoise
23 mars 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Hotel moderne
francoise
Réponse de Manager le 7 avr. 2017
je vous remercie beaucoup pour vos commentaires
Nous apprécions en sachant que apprécié notre séjour à l'hôtel.
8/10 Bien
Danièle, Québec
17 févr. 2017
Les points forts : Propreté, personnel et service, confort de la chambre
Près du parc Manuel Antonio
Danièle
Réponse de Steven le 14 avr. 2017
Salut
Je vous remercie beaucoup pour vos bons commentaires, nous espérons revenir bientôt.
Salutation
10/10 Excellent
Voyageur vérifié
11 janv. 2017
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super hôtel
Voyageur vérifié
Réponse de General Manager le 13 janv. 2017
Estimado cliente. Nos complace su excelente crítica. Agradecemos su estadía con nosotros y esperamos tenerlos nuevamente por acá pronto.
8/10 Bien
Martine
16 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Joli petit hôtel
Martine
Réponse de General Manager le 19 déc. 2016
Dear Customer. Thank you for giving us a very good rating and for recommending our hotel to other travelers. I am sure that all of our hotel staff enjoyed taking care to your needs as much as you enjoyed your stay. Have a great day
10/10 Excellent
Alexis
4 déc. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Alexis
Réponse de General Manager le 12 déc. 2016
Muchas gracias por su comentario. Esperamos que en su próxima visita a Manuel Antonio seamos la opción #1 para hospedarse. Buen Día
10/10 Excellent
Charles
23 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Parfait !!
Charles
Réponse de General Manager le 26 nov. 2016
Greetings from Manuel Antonio.Thank you for have chosen us as your destination and share a nice review of our property and staff.
10/10 Excellent
jean-gilles
21 nov. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Bel hôtel confortable - Accueil de qualité
jean-gilles
Réponse de General Manager le 23 nov. 2016
Muchas gracias por el comentario. Agradecemos mucho las cosas positivas que ha escrito sobre nuestro hotel y alrededores. Buen día
10/10 Excellent
Voyageur vérifié
24 août 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Réponse de General Manager le 23 oct. 2016
muchas gracias por la puntuación otorgada
10/10 Excellent
Daniel, Sorel Tracy
9 avr. 2016
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Super
Daniel
Réponse de General Manager le 18 oct. 2016
Gracias por sus palabras. Que tenga un buen día
10/10 Excellent
Marie-Christine
Voyage en groupe
22 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Marie-Christine
Séjour de 2 nuits en mars 2024
Réponse de Reception le 22 mars 2024
Thanks for your review. We are very happy to know that you enjoyed your stay with us.We hope to have the opportunity to host you again in the future.
10/10 Excellent
Florence
Voyage en couple
16 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Florence
Séjour de 1 nuit en mars 2024
Réponse de Reception le 16 mars 2024
Hello FlorenceThank you very much for leaving us such a wonderful review. We are very happy to know that you enjoyed your stay at our hotel.Thank you for letting us know that you enjoyed the location, and our pool area and that you liked the treatment of our staff.We hope to see you again in the future.
10/10 Excellent
Susan
Voyage en famille
15 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Susan
Séjour de 3 nuits en janvier 2024
Réponse de Reception le 15 mars 2024
Dear Susan,Thank you so much for your kind review and for taking the time to share it with us! We are thrilled to hear that you enjoyed your stay at our boutique hotel.We are delighted that you appreciated the cozy atmosphere of our establishment and the amenities of our facilities. It's true that our prime location offers an excellent opportunity to explore both the lush jungle and the beautiful nearby beach. However, we understand your observations about the tourist influx in the area, and we are always looking for ways to enhance our guests' experience.It is an honor for us to receive your praise for our team. Our staff strives to provide exceptional service and make every moment of your stay memorable.We hope to have the pleasure of welcoming you back in the near future and continuing to exceed your expectations.Thank you again for choosing us and for your wonderful review!Best regards,
10/10 Excellent
Dario
Voyage en groupe
14 mars 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Dario
Séjour de 2 nuits en février 2024
Réponse de Reception le 14 mars 2024
Thank you for sharing your experience! We're glad to hear that you enjoyed your stay with us. Our team strives to provide friendly and attentive service, and we're pleased to hear that we succeeded with you. We're delighted that you found our facilities clean and well-equipped, and that you enjoyed our pool. It's great to hear that the breakfast exceeded your expectations and that our location near Manuel Antonio National Park was convenient for you. We look forward to welcoming you again in the future!
10/10 Excellent
Amanda
Voyage en famille
27 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amanda
Séjour de 2 nuits en février 2024
Réponse de Reception. le 27 févr. 2024
Dear AmandaThank you from the bottom of our hearts for sharing your experience with us! We are thrilled to learn that you enjoyed your stay at our lovely place and that our staff could contribute to making it even more special.We're pleased to hear that the proximity to the beach was convenient for you, and that you were able to enjoy our surroundings. Guest satisfaction is our top priority, and your kind words are a source of inspiration for our entire team.We sincerely hope to welcome you back in the future and provide you with another unforgettable experience.Thank you again, and have a wonderful day!Kindest Regards.
10/10 Excellent
Fabian
Voyage en couple
12 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fabian
Séjour de 2 nuits en février 2024
Réponse de Michael le 12 févr. 2024
Dear Fabian. We're genuinely thrilled by your fantastic review! Your positive comments about our great location, helpful staff, and delightful breakfast mean the world to us. We take pride in being close to the national park entrance and having convenient access to delicious dining options within walking distance.Our team is dedicated to ensuring a memorable experience for each guest, and your encouraging feedback fuels our commitment. Your intention to return soon is the ultimate compliment, and we eagerly anticipate the opportunity to host you again for another wonderful stay. Thank you for choosing us, and we look forward to exceeding your expectations once more. Best Regards
10/10 Excellent
Ghada
8 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Ghada
Réponse de Michael le 8 févr. 2024
Dear Ghada,Thank you so much for sharing your delightful feedback with us! We are thrilled to learn that you had a wonderful experience at our hotel. It warms our hearts to know that you appreciated the enchanting surroundings, the wildlife, the proximity to the beach, and the national park.Creating a spectacular and memorable stay for our guests is always our goal, and we're delighted that we could provide you with such an experience. Your positive words inspire our team to continue delivering exceptional service.We can't wait to welcome you back for another spectacular getaway. If there are any specific highlights or aspects of your stay that you'd like to share or if there's anything we can do to make your next visit even more special, please feel free to let us know.Once again, thank you for choosing our hotel, and we look forward to the pleasure of hosting you again in the future.Warm regards,
10/10 Excellent
Diane
Voyage en couple
7 févr. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Diane
Séjour de 4 nuits en février 2024
Réponse de Michael le 7 févr. 2024
We're truly delighted by your glowing review! Knowing that your experience at our small hotel, just a short stroll from both the beach and the Manuel Antonio park entrance, was excellent brings us immense joy. Our dedicated team strives to create a warm and friendly atmosphere, and we're thrilled that you felt the relaxed vibe we aim to provide.The fact that you found the beds exceptionally comfy warms our hearts, as guest comfort is a top priority for us. Your kind words serve as a great motivation for our entire staff, and we appreciate you taking the time to share your positive experience.We genuinely enjoyed having you as our guest, and we can't wait for the opportunity to welcome you back for another memorable stay. If there's anything specific you'd like us to enhance or any special requests for your next visit, feel free to let us know. Until then, safe travels, and we eagerly await your return!
10/10 Excellent
Rebecca
4 févr. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Rebecca
Séjour de 3 nuits en février 2024
Réponse de Michael le 5 févr. 2024
Dear Rebecca We truly appreciate your heartfelt praise for our rooms, pool, and the exceptional breakfast and staff. Your glowing review is a source of immense joy for our team, and it motivates us to continue delivering top-notch experiences. We're sincerely grateful for your kind words, and we eagerly anticipate the pleasure of hosting you again in the future.
10/10 Excellent
William
Voyage en famille
30 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
William
Séjour de 4 nuits en janvier 2024
Réponse de Michael le 31 janv. 2024
Dear William,We sincerely appreciate you taking the time to craft such a detailed and positive review of your stay with us. It warms our hearts to know that our prime location, just a stroll away from both the beach and the Manuel Antonio Park entrance, significantly contributed to the overall convenience of your experience.Your mention of our staff members, Marcela at the front desk, Juan at the bar, and Rodrigo at breakfast and the gift shop, brings us great joy. We're delighted to hear they made a positive impact with their friendly service. It's always rewarding to know that our team members played a role in ensuring your stay was enjoyable.We're also pleased that our recommendations for activities in the area met your expectations. Our goal is to provide guests with memorable and enriching experiences, and your positive feedback reaffirms that we're on the right track.Thank you for highly recommending our hotel to those planning to visit the Manuel Antonio area. We're grateful for your endorsement and can't wait to welcome you back for another exceptional stay.Warm regards,
10/10 Excellent
William
Voyage en couple
27 janv. 2024
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
William
Séjour de 4 nuits en janvier 2024
Réponse de Reception le 28 janv. 2024
Dear William,Thank you so much for taking the time to share your experience with us! We are thrilled you enjoyed your stay at our boutique hotel.It's a pleasure to know that you found our hotel lovely and appreciated the beauty of our grounds. We strive to create a welcoming and relaxing atmosphere for our guests, and it's rewarding to know that we met your expectations.Likewise, we're pleased to hear that the service from our staff was to your liking. We work hard to provide exceptional service and make each guest feel special.We sincerely appreciate your preference and hope to have you back in the future. If there's anything else we can improve upon or if you have additional suggestions, please feel free to let us know.We look forward to welcoming you back soon!Best regards,
10/10 Excellent
Keziah
Voyage en famille
24 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Keziah
Séjour de 2 nuits en janvier 2024
Réponse de Michael le 25 janv. 2024
Hello Keziah.We want to express our sincere gratitude for taking the time to leave us a 10 review. We are happy to know that your stay at our hotel met your expectations and that you enjoyed your experience with us.We always strive to provide exceptional service, and it is gratifying to know that we have achieved this with you.We appreciate your preference and hope to welcome you again in the future. If there is anything else we can help you with or improve, please don't hesitate to let us know. Thank you again for choosing our hotel!
10/10 Excellent
Harold
Voyage en famille
12 janv. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Muy cerca de la entrada al PN Manuel Antonio
Harold
Séjour de 2 nuits en janvier 2024
Réponse de Reception le 16 janv. 2024
¡Hola! Harold Gracias por tomarte el tiempo de compartir tu experiencia en este encantador hotel cercano a la entrada del Parque Nacional Manuel Antonio.Fue un placer leer acerca de tu estancia de 2 noches con tu familia. La ubicación del hotel, a solo una corta caminata de la entrada al parque y cerca de la playa, parece ser realmente conveniente. Además, es genial saber que las instalaciones están limpias y los jardines bien cuidados, proporcionando un entorno agradable.Apreciamos tu honestidad al mencionar algunos detalles de mantenimiento, como la condensación en la máquina de aire acondicionado. Sin embargo, es alentador saber que, a pesar de estos pequeños detalles, las instalaciones están en buen estado. La oferta de pizza a la leña en las tardes suena deliciosa y sin duda una experiencia única.Es entendible que las habitaciones pueden carecer de algunas comodidades, como espacio para colgar o tender ropa mojada, pero es bueno saber que las opciones de desayuno son variadas y satisfactorias.Además, tu observación sobre el estacionamiento proporciona una perspectiva útil para futuros visitantes. Aunque una de las zonas de estacionamiento puede ser limitada, es reconfortante saber que cuentan con dos opciones.En resumen, parece que disfrutaste de una estancia agradable con tu familia, con una ubicación conveniente, instalaciones encantadoras y atención amable. ¡Gracias por compartir tu experiencia y esperamos que hayan creado recuerdos inolvidables en este pintoresco rincón cerca del Parque Nacional Manuel Antonio!
10/10 Excellent
Fernando
27 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I stay the week before X-mas
Fernando
Séjour de 5 nuits en décembre 2023
Réponse de Reception le 16 janv. 2024
Dear FernandoWe sincerely appreciate your kind words and are delighted to hear that you enjoyed your stay at our boutique hotel the week before Christmas. We value your observation about the size of the facilities and are pleased that you found them functional and tidy.We understand the importance of offering competitive prices, and we will take your feedback on board to enhance our services and provide an even more satisfying experience in the future.We are pleased to hear that you enjoyed the breakfast; we strive to offer delicious and nutritious options to ensure our guests start their day off right.Furthermore, we appreciate your recommendation for the day tours and the visit to the National Park. We are proud that you enjoyed these experiences, and we hope you had unforgettable moments during your exploration.Thank you for choosing our hotel and for sharing your feedback. We would love to welcome you back in the future and continue to provide you with quality service.Pura vida!Best regards,
10/10 Excellent
LAURA A
Voyage en groupe
20 déc. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
LAURA A
Réponse de Reception le 16 janv. 2024
Dear LauraaThank you so much for taking the time to share your wonderful experience at our hotel! We are delighted to hear that you absolutely loved your stay and that our location, room, and amenities exceeded your expectations.Our team is thrilled to be recognized for their friendliness and helpfulness; providing exceptional service is our top priority. We're glad you enjoyed the pool, and it's heartening to know that the pizza and smoothies added an extra touch of delight to your experience.Your kind words about the hotel and its perfect location mean the world to us. We truly appreciate your positive feedback, and it motivates us to continue delivering exceptional experiences for our guests.We look forward to welcoming you back on your next visit and creating more wonderful memories together.Warm regards,
10/10 Excellent
Danielle
15 déc. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Danielle
Séjour de 2 nuits en décembre 2023
Réponse de Reception le 16 janv. 2024
Gracias Danielle por la Maravillosa Reseña. Nos alegra que la pasaran de maravilla con nosotros.
10/10 Excellent
randye
6 déc. 2023
Les points forts : Propreté, personnel et service, confort de la chambre
randye
Séjour de 4 nuits en novembre 2023
Réponse de Reception le 6 déc. 2023
Thank you for taking the time to share your experience at La Vela Boutique Hotel! We are delighted to hear that you enjoyed your stay with us.We are pleased to know that you found our facilities wonderful, including the efficient air conditioning, delicious breakfast, the refreshing pool, and our attentive service. We strive to provide a welcoming and comfortable environment for our guests, and it's rewarding to know that we met your expectations.The monkeys hanging around the pool in the afternoons are truly a unique experience! We're glad you had the opportunity to enjoy this close encounter with nature during your stay.We appreciate your kind words towards our staff. We work hard to ensure our guests feel well taken care of, and we value your recognition.The hotel's prime location within easy walking distance to the National Park and the local beach is indeed a convenience that many of our guests appreciate.We look forward to the pleasure of welcoming you back to La Vela Boutique Hotel in the future. Thank you for choosing us and for sharing your experience!
10/10 Excellent
Francisco
25 nov. 2023
Les points forts : Personnel et service, équipements, infrastructures et conditions de l’hébergement
Francisco
Séjour de 4 nuits en novembre 2023
Réponse de Reception Josué le 28 nov. 2023
Buenos dias Francisco. Muchas gracias por tomarse el tiempo de dejarnos tan maravillosa reseña. Disfrutamos mucho de hospedarles en el hotel y nos alegra muchisimo saber que la pasaron de maravilla con nosotros. Esperamos tener el privilegio de hospedarles nuevamente en el futuro.
10/10 Excellent
Randall
Voyage en couple
12 nov. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Randall
Séjour de 1 nuit en novembre 2023
Réponse de Reception Josué le 14 nov. 2023
Hello Randall, Greetings from Manuel Antonio. Thank you for taking the time to share your experience at our boutique hotel! We are delighted to hear that you enjoyed your stay and consider our establishment a little oasis near the entrance of Manuel Antonio National Park.We take pride in providing abundant wildlife and beautiful gardens for our guests to enjoy. We work hard to create a serene environment surrounded by nature for a truly immersive experience.Your kind words about our staff are much appreciated. We strive to deliver exceptional service and make each stay memorable. Your recognition encourages our team to continue providing unforgettable experiences.We look forward to welcoming you back in the future for more relaxing moments at our boutique hotel.Thank you for choosing us!Kindest Regards.
10/10 Excellent
Reece
11 nov. 2023
Reece
Séjour de 1 nuit en novembre 2023
Réponse de Recepción le 1 déc. 2023
Gracias Reece por dejarnos tan maravillosa reseña. Nos alegra saber que la paso de maravilla en el hotel. Para nosotros fue un placer hospedarles y esperamos poder hacerlo nuevamente en el futuro.
10/10 Excellent
Wenke
Voyage en famille avec de jeunes enfants
3 oct. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Wenke
Séjour de 3 nuits en avril 2023
Réponse de Reception le 3 oct. 2023
Hello Wenke. Thank you for taking the time to leave us a review! We are very happy to know that you enjoyed your stay at our boutique hotel in April.It's great that you mentioned our hotel's prime location, which gave you easy access to both the National Park and the public beach in just a few minutes' walk. The proximity to these attractions is definitely one of the highlights of our location.It's also wonderful to know that you were able to enjoy the natural beauty of our property. The presence of monkeys, parrots and toucans in the trees of our garden is something that makes us proud, as it provides our guests with a unique experience close to wildlife.We hope you had a relaxing and enriching experience during your stay. We appreciate your positive comments and hope to have you as our guest again in the future. Thank you for choosing our boutique hotel for your visit!Kindest Regards.
10/10 Excellent
Michelle
2 oct. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Michelle
Séjour de 2 nuits en septembre 2023
Réponse de Reception le 2 oct. 2023
Dear Michelle,Thank you so much for taking the time to share your fantastic review! We are delighted to hear that you had a wonderful stay at our hotel and that you found our check-in process simple to navigate. We also appreciate your kind words about our refreshingly cool rooms.Our team strives to provide the best possible experience for our guests, and it's always rewarding to receive such positive feedback. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kindest Regards.
10/10 Excellent
Ana
22 sept. 2023
Ana
Séjour de 2 nuits en septembre 2023
Réponse de Reception le 14 oct. 2023
Dear AnaThank you so much for taking the time to share your fantastic review! We are delighted to hear that you had a wonderful stay at our hotel.Our team strives to provide the best possible experience for our guests, and it's always rewarding to receive such positive feedback. Your perfect score means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,
10/10 Excellent
Javiera Figueroa
20 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Javiera Figueroa
Séjour de 1 nuit en septembre 2023
Réponse de Reception le 23 sept. 2023
Hola Javiera¡Muchas gracias por tomarte el tiempo de compartir tu reseña y calificarnos con un impresionante 10 sobre 10! Estamos encantados de saber que tu estadía en nuestro hotel durante septiembre fue una experiencia tan positiva.Nos enorgullece saber que disfrutaste de tu estancia con nosotros y que cumplimos con tus expectativas. Aquí en la Vela Boutique nuestro objetivo principal es brindar a nuestros huéspedes una experiencia inolvidable, y tus amables palabras son un gran reconocimiento para todo nuestro equipo.Agradecemos tu confianza en nosotros y esperamos recibirte nuevamente en el futuro. Si tienes alguna sugerencia o comentario adicional, no dudes en hacérnoslo saber. Estamos aquí para asegurarnos de que tu próxima visita sea igual de excepcional.¡Esperamos verte de nuevo pronto y te deseamos un maravilloso día!Saludos cordiales.
10/10 Excellent
Guillermo
18 sept. 2023
Guillermo
Séjour de 1 nuit en septembre 2023
Réponse de Reception le 19 sept. 2023
Hola Guillermo¡Gracias por tomarte el tiempo para dejar una reseña sobre tu reciente estadía en nuestro hotel boutique! Estamos encantados de recibir una calificación perfecta de 10 sobre 10, y estamos emocionados de saber que disfrutaste de tu estancia con nosotros durante el mes de septiembre.Nos enorgullece saber que tu experiencia en nuestro hotel fue excepcional y que logramos cumplir tus expectativas. Nuestro objetivo es brindar a nuestros huéspedes una experiencia única y memorable, y es gratificante saber que hemos tenido éxito contigo.Apreciamos tus comentarios positivos y los compartiremos con nuestro equipo, quienes se esfuerzan continuamente por ofrecer un servicio excepcional y mantener nuestras instalaciones en excelentes condiciones.Esperamos tener el placer de recibirte nuevamente en el futuro. Siempre estaremos dispuestos a proporcionarte una cálida bienvenida y a asegurarnos de que tu próxima estancia sea igual de placentera que esta.Gracias por elegir nuestro hotel boutique y por confiar en nosotros para tu alojamiento en septiembre. Si tienes alguna pregunta o necesitas alguna ayuda adicional, no dudes en ponerte en contacto con nosotros.¡Esperamos verte de nuevo pronto!
10/10 Excellent
Guillermo
Voyage en famille
17 sept. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Excelente ubicación
Guillermo
Séjour de 1 nuit en septembre 2023
Réponse de Reception le 18 sept. 2023
Estimado Guillermo,¡Gracias por tomarte el tiempo para compartir tu experiencia con nosotros! Nos alegra saber que disfrutaste de tu estancia en nuestro hotel y que quedaste satisfecho con varios aspectos de tu visita.Es genial saber que encontraste a nuestro personal amable y nuestras instalaciones en buen estado. También apreciamos que hayas mencionado que el desayuno fue bueno y abundante, lo que es muy importante para nosotros. Además, estamos encantados de que hayas valorado positivamente nuestra ubicación, la cual es realmente conveniente para explorar el Parque Nacional y disfrutar de los bares, restaurantes y playas en Manuel Antonio.Esperamos verte nuevamente en el futuro. Estaremos encantados de recibirte de nuevo y asegurarnos de que disfrutes de otra estancia memorable.Saludos cordiales,
10/10 Excellent
Martina
Voyage en couple
15 sept. 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Martina
Séjour de 2 nuits en septembre 2023
Réponse de Reception le 16 sept. 2023
Vielen Dank für Ihre freundliche Bewertung! Wir freuen uns sehr, dass Sie im vergangenen September in unserem Boutique-Hotel zu Gast waren und Ihre Erfahrungen mit uns geteilt haben.Es ist großartig zu hören, dass Sie mit unserer Suite zufrieden waren. Unsere geräumigen Zimmer sind so gestaltet, dass Sie sich wie zu Hause fühlen können, und es freut uns zu wissen, dass Sie genügend Platz für Ihre Koffer und Kleidung hatten. Die Sicherheit unserer Gäste hat für uns oberste Priorität, und wir sind erfreut, dass Sie sich sicher gefühlt haben.Es freut uns auch, dass Sie die Qualität unserer Matratzen und das moderne Badezimmer genossen haben. Unsere Klimaanlage mit leisem Sleepmodus ist darauf ausgelegt, Ihnen einen erholsamen Schlaf zu ermöglichen, und wir sind froh, dass Sie diese Funktion schätzten. Der gut ausgestattete Kühlschrank ist perfekt, um Ihre Getränke kühl zu halten.Die Nähe zu Fuß zum Nationalpark ist sicherlich ein großes Plus und bietet unseren Gästen die Möglichkeit, die Schönheit der Umgebung zu genießen. Wir sind stolz darauf. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, und danke Ihnen nochmals für Ihre positive Bewertung.
10/10 Excellent
Andrey
Voyage en famille
28 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Andrey
Réponse de Recepción le 30 août 2023
Hola Andrey. ¡Gracias por tomarte el tiempo para dejarnos tu reseña sobre tu estadía en nuestro hotel Boutique La Vela! Nos alegra mucho saber que tu experiencia con nosotros fue positiva.Es genial saber que encontraste nuestro hotel acogedor y que nuestras instalaciones limpias y cómodas contribuyeron a hacer tu estancia más placentera. Nos esforzamos constantemente por mantener un ambiente agradable y acogedor para todos nuestros huéspedes.Nuestro equipo se enorgullece de ser calificado como amable. Creemos firmemente que la atención cálida y cortés es esencial para que nuestros huéspedes se sientan como en casa. Siempre estamos aquí para ayudar y asegurarnos de que tengas una estancia cómoda y memorable.Esperamos con ansias recibirte nuevamente en tus próximos viajes a la zona. ¡Gracias por considerarnos como una opción para tus futuras estancias! Si hay algo específico que te gustaría que mejoremos o algún servicio adicional que te gustaría que ofrezcamos, no dudes en hacérnoslo saber. ¡Esperamos verte pronto! :)
8/10 Bien
Eduardo
Voyage en couple
21 août 2023
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Eduardo
Séjour de 3 nuits en août 2023
Réponse de Josue, Reception le 22 août 2023
Hello Mr.Eduardo On behalf of the entire team at La Vela Boutique Hotel, I want to express our sincere gratitude for choosing us as your destination during your recent stay.It fills us with joy to know that you enjoyed your experience with us and that you found our staff attentive and friendly. We are also delighted to know that you enjoyed our delicious pizzas. We value your feedback as it helps us continually improve.We are sorry to hear that the comfort of the bed was not what you expected. Your comments are very important to us, and we will definitely take them into account to ensure that future guests have an even more pleasant experience.Once again, thank you so much for taking the time to share your thoughts about your stay. We hope to have the opportunity to welcome you back in the future and provide you with an even more exceptional experience.If there is anything we can assist you with in the future, please do not hesitate to contact us. We like to host you again. Kindest Regards.
10/10 Excellent
Voyageur vérifié
Voyage en famille
27 juil. 2023
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Voyageur vérifié
Séjour de 2 nuits en juillet 2023
Réponse de Michael le 30 juil. 2023
Dear GuestThank you for taking the time to rate our hotel with a perfect score. We appreciate your feedback and are glad to hear that you had a positive experience during your stay. If you have any specific comments or suggestions you'd like to share, we would love to hear them. Thank you once again for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Best regards,