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Avis sur Queenstown Park Boutique Hotel

5 out of 5
Queenstown Park Boutique Hotel
21 Robins Road, Queenstown

Avis

9,6

Exceptionnel

Note des voyageurs de 10 (Excellent), d’après 349 avis sur 413." "
Note des voyageurs de 8 (Bien), d’après 45 avis sur 413." "
Note des voyageurs de 6 (Satisfaisant), d’après 11 avis sur 413." "
Note des voyageurs de 4 (Médiocre), d’après 4 avis sur 413." "
Note des voyageurs de 2 (Horrible), d’après 4 avis sur 413." "

10/10

Propreté

9,8/10

Personnel et service

9,4/10

Équipements

9,8/10

Infrastructures et conditions de l’hébergement

9,6/10

Écoresponsabilité

Avis

10/10 Excellent

patrick, valbonne

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Très bel hôtel, bien sur tous rapports, sauf...
La vue sur la route et un parking. Mais tellement d'atouts que ce défaut lui est pardonné. Étant donné que dès le soir ce quartier est très calme.

10/10 Excellent

Leah

Séjour de 2 nuits en mars 2024
Réponse de Tiffany - Reservations le 10 avr. 2024
Dear Leah,Thank you for your feedback, we hope we can welcome you again soon

10/10 Excellent

Michael, PINNER

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Pam was very helpful at check in , explaining everything about the hotel and assisting with dinner reservations. Delightful staff attitude reflected at the well organised breakfast room with a good selection of freshly made items combined with a buffet cooked to order by friendly staff. The 6.00 happy hour with free wine is another bonus and an opportunity for guests to mingle. The underground car park is convenient and has a lift for baggage.
Séjour de 1 nuit en mars 2024
Réponse de Cam le 16 mars 2024
Thank you for your very kind and thoughtful review Michael. We are delighted to hear both you and Adele enjoyed your stay with us and it would be our pleasure to welcome you back during your next visit in Queenstown!

10/10 Excellent

Gregory

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Séjour de 2 nuits en mars 2024
Réponse de Cam le 16 mars 2024
Thank you for the 5/5 rating Gregory, we really appreciate it:)

8/10 Bien

tara

Séjour de 3 nuits en février 2024
Réponse de Cam le 2 mars 2024
Thank you for your feedback Tara.

10/10 Excellent

Elizabeth

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful boutique hotel!
Incredible boutique hotel near the center of Queenstown. Right off a small park, at the base of the mountains, this hotel is a 5 minute walk to restaurants and shopping. Staff is well trained in hospitality. First class service. We really enjoyed daily breakfast and cocktail hour to meet other guests and share learnings and stories. Highly recommend.
Séjour de 3 nuits en février 2024
Réponse de Cam le 2 mars 2024
Thank you for your very kind words Elizabeth; we 1're happy to read you've enjoyed our hotel's facilities and services and it would be our pleasure to welcome you back to our property very soon!

10/10 Excellent

Kevin

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff is fantastic! They are all friendly and really went out of their way to ensure that we enjoyed our stay. The property is well maintained and includes a lot of well thought out amenities. The breakfast is delicious and the drinks/canapés are worth planning your evening around. I highly recommend staying here when in Queenstown.
Séjour de 3 nuits en février 2024
Réponse de Cam le 2 mars 2024
Thank you very much for such a lovely review Kevin; we are happy to hear you enjoyed your experience and we hope to welcome you again soon!

10/10 Excellent

Peter

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Staff and service were exceptionally good, highly recommended.
Séjour de 3 nuits en février 2024
Réponse de Cam le 2 mars 2024
Thank you very much for your kind comment Peter and we hope to see you again some time soon!

10/10 Excellent

Ingrid

Voyage en couple
Short, pleasant walk to center of town and lake.
Séjour de 1 nuit en février 2024
Réponse de Cam le 2 mars 2024
Thank you for your feedback Ingrid , we truly appreciate it:)

10/10 Excellent

Dacia

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Beautiful location, comfortable, excellent staff!
We greatly enjoyed our stay at this hotel! The room was beautifully furnished, modern and clean. The bed was very comfortable. Loved the natural light in the bathroom, and the view of the Skyline Gondola from our patio. The Continental breakfast was delicious and we enjoyed the hot items from the daily menu. The best part was the staff; I felt like everybody there really wanted us to have the best experience possible, and were very helpful and friendly. The wine and canape hour in the evening was a bonus! This is my husband’s second time staying here (my first time) and we will definitely stay again.
Séjour de 3 nuits en janvier 2024
Réponse de Cam le 2 mars 2024
Thank you so much for your lovely words Dacia, we trully appreciate it and we hope to see you and your husband again very soon in Queenstown!!

10/10 Excellent

Kevin D

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Queenstown jewel.
Fantastic accommodation, views of paragliders landing in the park next door, great drinks and bites at 6 pm. Service and friendliness is superb. I would give them a 6 star instead of a 5 star if I could.
Séjour de 3 nuits en janvier 2024
Réponse de Cam le 2 mars 2024
We're delighted to hear you enjoyed your stay with us Kevin; it was an absolute pleasure having you and we will cherish this honorary 6th star, thank you:)

10/10 Excellent

Lisa

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Exceptional property, a great boutique option in Central Queenstown... would highly recommend.
Séjour de 1 nuit en janvier 2024
Réponse de Cam le 2 mars 2024
Thank you for your lovely review Lisa and we hope to see you again soon!

10/10 Excellent

??

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
ルートバーントラックの前後泊に2泊泊まりました。清潔、ホスピタリティー、朝食の質と美味しさ等全てに満足。少しお安めの他のホテルも検討しましたが、年齢的にも何事にも不安要素の少ない快適なこちらのホテルにして良かったです。
Séjour de 1 nuit en janvier 2024
Réponse de Cam le 2 mars 2024
Thank you for your positive feedback; we are delighted you enjoyed your stay and we hope to see you again soon: perhaps for your next hike in the area?:)

10/10 Excellent

??

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
清潔さ、ホスピタリティー、朝食の質と美味しさ、全て満足。 家族経営なのか全てに行き届いていて ブティックホテルならではの居心地の良いホテルでした。空を見てシャワーを浴びるのもとても良かった。大満足、絶対おすすめのホテルです。
Séjour de 1 nuit en janvier 2024
Réponse de Cam le 2 mars 2024
We are glad you enjoyed your stay with us and we hope to see you again soon in Queenstown!

10/10 Excellent

David

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We loved the rooms, spacious and lovely
Séjour de 1 nuit en janvier 2024
Réponse de Cam le 2 mars 2024
Thank you very much for your feedback David, it's greatly appreciated!

10/10 Excellent

Shirley

Les points forts : Infrastructures et conditions de l’hébergement
Great stay at the Queenstown Park Botique Hotel. Location could not get any better. Room was clean, comfy bed, nice shower. Breakfast options were excellent and staff was extremely helpful and accommodating. Would definitely recommend staying here when visiting in Queenstown.
Séjour de 3 nuits en décembre 2023

10/10 Excellent

Alastair

Séjour de 1 nuit en décembre 2023

10/10 Excellent

Alastair

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Fantastic
Great service from the moment we stepped through the front door. The staff genuinely made me feel that I was a valued person and customer.
Séjour de 1 nuit en novembre 2023

10/10 Excellent

Dina

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was amazing. They were helpful, engaging, and kind
Séjour de 2 nuits en novembre 2023

10/10 Excellent

Kevin

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Wonderful experience and property conveniently located to downtown Queenstown. Breakfast was fabulous and we especially enjoyed evening cocktail hour and socializing with the other guests.
Séjour de 4 nuits en novembre 2023
Réponse de Diego Moyano le 27 nov. 2023
Kia ora Kevin,thank you very much sharing such a positive feedback.Best Regards,Diego

10/10 Excellent

Sanaz

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
I don’t have anything but praise especially of the staff who were the most friendly, helpful and nicest people ever. My only issue which is not a criticism of the hotel at all is that for a skiing holiday we were in desperate need of a washing machine which the rooms don’t have. I would have really appreciate a gym in the hotel as well.
Séjour de 6 nuits en octobre 2023
Réponse de Cam - Duty Manager le 16 oct. 2023
Hi Sanaz,Thank you very much for your praises, we greatly appreciate your feedback. We're happy you and your family had a lovely time with us. You are not the first person to mention the lack of laundry facility in the hotel and I'm happy to say that we are currently working on it! We should have everything sorted for your next ski holiday ;)Kindest regards,

10/10 Excellent

LINDA, CLERMONT

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic Hotel! Staff are simply lovely. Julian made me feel so at ease when I first arrived with his remarkable hospitality! The breakfasts are delicious with a menu to choose from. The chef and his assistance were simply wonderful with preparing and serving your meals. Yes I highly recommend this marvelous hotel!
Séjour de 3 nuits en septembre 2023
Réponse de Cam - Duty Manager le 16 oct. 2023
Hi Linda,Thank you for such a lovely review; I will make sure to pass on your good words to the team! It was a genuine pleasure to have you stay with us and we would love to have you back on your next visit to Queenstown.Kindest regards,

8/10 Bien

Dana

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
The staff were warm, friendly and fabulous. Bike hire was great however the bikes and helmets in need of a bit of attention. Most rooms look onto the road which was disappointing. Location was fine, parking great and drinks a kind gesture.
Séjour de 2 nuits en septembre 2023
Réponse de Cam - Duty Manager le 30 sept. 2023
Thank you for your lovely feedback about our team! We made note of your comments about the bikes; they're all due to be serviced in the upcoming days and will be given a good amount of TLC, getting them ready for summer.Next time you're in town, make sure to book one of our Remarkables King rooms or Remarkables Junior Suites: both room types are away from the road, directly facing the park. I am certain you would enjoy them:)Thanks again for taking the time to share your experience and we look forward to welcoming you again soon to our property.

10/10 Excellent

Kate

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Amazing hotel that we were lucky enough to call home for 6 nights. Handy location, not too big not too small, lovely rooms with everything we needed and more, breakfast was amazing, tapas/drinks hour was magic. Always happy to accommodate any requests - bikes and even a lift from Diego. Best of all the friendly staff that made it out home away from home. We will be back.
Séjour de 6 nuits en septembre 2023
Réponse de Diego Moyano - Hotel Manager le 26 sept. 2023
Hi Kate,Thank you very much for such an amazing and positive feedback. It was a pleasure having you and Sophie in our place. I look forward to welcoming you back soon.Best regards,Diego

10/10 Excellent

Shruti

Voyage en groupe
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en septembre 2023
Réponse de Cam le 30 sept. 2023
Dear Shruti,Thank you for your positive feedback and we hope to have the pleasure of welcoming you again very soon!

10/10 Excellent

Frank

Les points forts : Équipements
Great hosts
Séjour de 7 nuits en août 2023
Réponse de Cam - Duty Manager le 8 sept. 2023
Thank you for your positive feedback Frank, it is greatly appreciated and we hope to welcome you again very soon:)

10/10 Excellent

jason

Voyage en famille avec de jeunes enfants
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
very friendly, helpful staff great location
Séjour de 5 nuits en juillet 2023
Réponse de Cam - Duty Manager le 14 juil. 2023
Thank you so much for the positive feedback Jason; we're happy you enjoyed your stay with us and we hope to welcome you again soon!

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Friendly staff
Séjour de 4 nuits en juin 2023
Réponse de Cam - Duty Manager le 30 juin 2023
Thanks Ian and we hope to see you again in the near future!

8/10 Bien

Heather

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Good location. The free drinks at the end of the day a nice touch, however our room which faced the road was a bit noisy.
Séjour de 4 nuits en mai 2023
Réponse de Cam - Duty Manager le 14 mai 2023
Hi Heather, thank you very much for your nice review. I'm glad you enjoyed our pre-dinner drinks and canapes! For your next stay, may I suggest booking one of our Remarkables King rooms or Remarkbles Junior Suites: those rooms are facing the park and mountains, making for a quieter stay. Have a great weekend Heather and we hope to welcome you back in the near future.

10/10 Excellent

saiful

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 3 nuits en avril 2023
Réponse de Cam - Duty manager le 23 mai 2023
Thanks for your positive feedback, it's appreciated:)

10/10 Excellent

Garrett

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic, friendly and helpful staff who provided excellent service during the stay. The evening reception was a fun way to meet other travelers. Hotel is located is a nice neighborhood just a short walk from main downtown area. I would stay here again on future trips to Queenstown.
Séjour de 3 nuits en avril 2023
Réponse de Cam - Duty Manager le 21 avr. 2023
Hi Garrett, thank you so much for your lovely review and we hope to welcome you back to our property in the near future!

10/10 Excellent

Keith

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
We had a wonderful experience including talking the staff and other travelers at the canapé and wine time each evening. Highly recommended.
Séjour de 4 nuits en avril 2023
Réponse de Lucrecia le 17 avr. 2023
Good evening Keith,We are delighted to know you enjoyed your stay with us.We are looking forward to welcoming you again, soon!

10/10 Excellent

Karen, Cary

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The staff was remarkably helpful and kind. We had delicious breakfasts and canapés every day. It was nice to talk with other guests and share travel tips. The chefs pack you your special requests for a yo go breakfast if you have an early departure. Simply wonderful!
Séjour de 4 nuits en avril 2023
Réponse de Cam - Duty Manager le 14 avr. 2023
Thank you very much for your kind words and wonderful review Karen; it was a pleasure having you here and we hope to welcome you again very soon to our property.

10/10 Excellent

Jonathan

Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
Séjour de 3 nuits en avril 2023
Réponse de Cam - Duty Manager le 14 avr. 2023
Thanks for your feedback Jonathan!

10/10 Excellent

Brian, Boulder

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Meeting the other guests for free wine and canapes was a great start to each evening. The staff were also excellent.
Séjour de 5 nuits en mars 2023
Réponse de Cam le 30 mars 2023
Thank you for your review Brian; we are delighted you enjoyed your stay with us and we look forward to welcoming you back to our property in the near future.

10/10 Excellent

Ian

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very nice hotel in a good location. Great staff. The breakfast and happy hour is exceptional.
Séjour de 7 nuits en février 2023
Réponse de Cam le 30 mars 2023
Thank you for your review Ian; we are delighted you enjoyed your stay with us and we look forward to welcoming you back to our property in the near future.

10/10 Excellent

Zena

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
The room was modern and comfortable…lovely, helpful staff…delicious breakfast…great location. Many special touches
Séjour de 1 nuit en février 2023
Réponse de Cam le 30 mars 2023
Thank you for your review Zena; we are delighted you enjoyed your stay with us and we look forward to welcoming you back to our property in the near future.

10/10 Excellent

Nick

Séjour de 3 nuits en février 2023
Réponse de Cam le 30 mars 2023
Thank you for your review; we are delighted you enjoyed your stay with us and we look forward to welcoming you back to our property in the near future.

10/10 Excellent

Constance, Portland

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Hotel is in a great location and the staff is very friendly and helpful.
Réponse de Reception le 7 janv. 2023
Thankyou for your feedback Constance :)

8/10 Bien

Selma

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement

10/10 Excellent

Maggie

Voyage en groupe
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Very clean and everyone was extremely welcoming!
Réponse de Reception le 16 déc. 2022
Thank you for your review! We hope to see you again.

10/10 Excellent

Kim

Séjour de 2 nuits en novembre 2022
Réponse de Front Desk le 16 nov. 2022
Thank you for your feedback Kim! We hope you enjoyed your time at QPBH.

10/10 Excellent

Celeste

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Lovely cosy feel, delicious breakfast and warm staff. We thoroughly enjoyed the complimentary evening canapes and drinks routine.
Séjour de 3 nuits en novembre 2022
Réponse de Front Desk le 16 nov. 2022
Thank you for your feedback Celeste! We hope you enjoyed your time with us, see you again in the future!

10/10 Excellent

Mary

Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Séjour de 5 nuits en novembre 2022

10/10 Excellent

Sarah, Wagga Wagga

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Fantastic stay!
Séjour de 6 nuits en septembre 2022
Réponse de Front Desk le 10 oct. 2022
Dear Sarah,Thank you for choosing to stay with us! We are so glad you enjoyed your time here.

10/10 Excellent

Sanaz

Voyage en famille
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Excellent location. Short walk to ski bus. Short walk to shops and restaurants. Rooms are a good size with small kitchen.
Séjour de 5 nuits en septembre 2022
Réponse de Front Desk le 10 oct. 2022
Dear Sanaz,Thank you for choosing to stay with us! We appreciate the 5-star feedback.We hope to see you again!

10/10 Excellent

William, Claremont

Voyage en couple
Les points forts : Propreté, personnel et service, équipements et infrastructures et conditions de l’hébergement
Property was fantastic. Friendly and helpful staff with canapes and drinks a highlight in getting to know people. Very convenient to town, restaurants and shopping.
Séjour de 7 nuits en septembre 2022
Réponse de Front Desk le 10 oct. 2022
Dear William,Thank you for staying with us! We are very pleased to read your lovely feedback. We hope to see you again!

10/10 Excellent

DASARAHALLY

Séjour de 1 nuit en septembre 2022

10/10 Excellent

Mr Tibor

Voyage en famille
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement et confort de la chambre
10/10
If there’s a 10 out of 10, this is it. Service, attention to detail, comfort, breakfast. Every staff member went above and beyond, can not recommend QPBH highly enough. We’ll be back.
Séjour de 7 nuits en août 2022
Réponse de Abby le 22 août 2022
Thank you for your lovely review! We loved having you and your family here and look forward to seeing you again next time!

10/10 Excellent

Timothy

Voyage en couple
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
Location perfect, hospitality great. Could not fault the place one bit. Definitely would recommend and return for another holiday.
Séjour de 6 nuits en août 2022
Réponse de Abby le 22 août 2022
Thank you for your wonderful feedback Timothy, we are pleased to hear that you enjoyed your stay with us. We look forward to welcoming you back in the future.